strategic planning is srewed up
TRANSCRIPT
Screwed up…
Time consuming
Expensive Not fun experience; can be “painful” to sit
through
Tries to be a precise science in a world of uncertainty, randomness, unpredictability
and imprecision
Screwed up…
Infatuation with applying the tool set rather than achieving practical results
Loves analysis – paralysis by analysis Helium-filled aspirational goals
command attention: “#1, world class, market leader” the language
Screwed up…
Direction setting consumes >80% of time available.
“Tight” on strategy; “loose” on execution. High granularity on strategy;
light on how it will be implemented.
Screwed up…
5-10 year planning horizon creates little sense of urgency to do something NOW.
The 5th year in the plan never shows up!
Planning documents gather dust on the shelf; meticulous “ironed” look
preserved… not used!
But my BIG issue…
Ineffective in producing a true competitive
claim to separate an organization from the
Herd; to stand-out and BE DiFFERENT Process doesn’t highlight the urgency to do
Or provide the tools to do it
Strategic Game Plan
• Game Plan – Focus on EXECUTION– Build a planning process to
enable EXECUTION
– Objective: to SCORE!– It’s about MORE than your Plan
… it’s about how well you execute
Strategic Game Plan
• Get you your Plan ‘Just about Right’– 20% plan; 80% execute
– Loosen up on strategy; tighten up on execution
Strategic Game Plan
• Plan on the Run– Learn from Execution – Adjust your strategy as you go– Be ‘good’ at anticipating;
‘great’ at responding– Plan, Execute, Learn, Adjust,
Execute …
Strategic Game Plan
• Focus – Focus – Focus– Roy’s Rule of 3
– Focus on the critical few actions we need to take
– That deliver 80% of your strategy
– STOP chasing stuff!
Strategic Game Plan
• Answer 3 questions & you have your strategy
– HOW BIG do you want to be?
– WHO do you want to SERVE?
– HOW will you compete and WIN?
HOW BIG
• Choose a short-term planning horizon
• A 24-month plan is more realistic than a 2 year plan – Execution focus– Recognizes unpredictability
& randomness
HOW BIG
• Choose the metric that describes success • Critical success factor for the next 24
months
Revenue • Easy to measure• Reflects customer demand• A ‘Market expression’
WHO to SERVE
• Customer Groups that represent the Biggest opportunity to generate HOW BIG
• The “critical few” rather than the possible many
• The more you choose, the
more diluted your efforts are
WHO to SERVE
• “Fast and Easy” approach given 24 month execution period
• Keep it simple: leverage how you now see your business
WHO Considerations
Customer concentration
Relative growth rates
Competitive position
Long term potential
Ease of access
Customer loyalty
HOW to WIN
• HOW to WIN = Your competitive claim; your competitive advantage
• Answers the question: “Why should I do business with you and no one else?”
• Objective to be RELEVANT and UNIQUE
ONLY Principles…
1. The WHO
2. VALUE3. What they CARE about
4. BRIEF
5. SPECIFIC – Avoid ‘better’, ‘best’, ‘great’,
‘excellent’ ….. No aspirations
BE The ONLY One
“We are the ONLY team that provides integrated tailored safety solutions that go beyond the needs of each of our customers
ANYTIME, ANYWHERE. We are committed to grow our customer’s business.
We ONLY serve safety.”
Wrap up – An Invitation
• bedifferentorbedead.com• Blog Articles on Strategy, Leadership, Sales, Service, Marketing (and other stuff)
• Connect and Engage • Slideshare.net/royosing
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