strategic planning - doubleradius · strategic planning? managed money goes further. ¾dave ramsey...
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Strategic Planning
How to Keep Your WISP Business Growing
Strategic Planning?Managed Money Goes Further.
Dave Ramsey
Top 7 Reasons New Companies FailWrong reason, Poor management, Insufficient capital, Location, Lack of planning, Overexpansion, No website
95% of businesses fail within first 5 yearsSmall Business Administration
Strategic PlanningA little about me
Do you need Strategic Planning
What is Strategic Planning
How to do Strategic Planning
Questions
Nathan StookeMy wife is from South Africa
3 Children
MBA From Southern Illinois University Carbondale in 2000
Nathan StookeOn US National swim team 1997 ‐ 2000
25km Race 15.5 miles
Ranked 3rd in the world in 1997
Nathan StookeStarted 3 companies
Stookeware
Sabre MIT
Wisper ISP
About WisperStarted Oct 2003
3,000 plus customers
21 Employees
2.4 Million in annual recurring revenue
Wireless is what we doWireless is what we do……Service is our Service is our Passion.Passion.TM
You Define
Success
Do you Need Strategic Planning?Does everyone in your company know your vision for the company?
Are you just going through the motions of being in business or do you have a plan?
Hitting the ceiling is inevitable
Do you Need Strategic Planning?
Nothing breads failure like success!
What is Strategic Planning?Simply put: Working on your company
Creating goals
Knowing and understanding your numbers
Ploting the course for your company
What is Strategic Planning?Thinking outside the box
How to do Strategic PlanningUse Strategic Planning to break through the ceiling
As a leader you should be thinking about the following:
SIMPLIFY
DELEGATE
PREDICT
SYSTEMIZE
STRUCTURE
How to do Strategic PlanningHave a formal process
Spend time working on it
Set goals 90 days, 1 year, 3 years
Have a Scorecard
Regularly review your progress
How to do Strategic PlanningSpend time working on your planAs CEO I schedule time to think about and work on my companyAnnual 2 day offsite meeting
• Set 1 year and 3 year goals• Review structure• Review Scorecard
Offsite meeting every 90 days• Review goals from last 90 days• Set next 90 day goals• Review 1 year goals• Review Scorecard
How to do Strategic PlanningWhat is a Scorecard?
5 to 15 numbers that tell you how your company is doing
How to do Strategic PlanningLeads 120Installs 60VOIP Installs 40Service Calls 100Recoveries 20Net Revenue Change $2,400Uptime 99.9%Credits/Amount 40/$1,700Days without Injury Tracking
How to do Strategic PlanningRegularly review your progressWe have weekly meetings to review
• Goals, Scorecard, To‐Dos, Issues
Everyone in the company can see our Scorecard
RememberYou plot the course
You guide the ship
You are responsible
Read, Read, Read, Read, Read
You will be the same person in five years as you are today except for the people you meet and the books you read.
‐ attributed to Charles Jones
Great BooksPatrick Lencioni
5 Temptations of a CEO
The Five Dysfunctions of a Team
The Four Obsessions of an Extraordinary Executive
Jim CollinsBuilt to Last
Good to Great
Gino WickmanTraction