strategic planning
DESCRIPTION
Sarmad M.N. IbrahimTRANSCRIPT
STRATEGIC PLANNING
IT Unit
Sarmad M.N. Ibrahim
Dubai Airports
A corporate Strategy alignment…And ITMP
Customer and stakeholders Needs Mutual strategic
committees with Aviation Unit , Engineering Unit, Emirates airline and Dnata .
Organized into a set of objectives and initiatives …
Process and Information …
Automated by an application functionality…Architecture and Design
Composed from application services…
Running on a given platform Data Center –
Management.Business Continuity .
IT Strategies
• Development of ITMP for 2008-2010.• Strategic Goals.• IT initiatives derived from IT strategy alignment.• Prioritized IT initiatives.• High level implementation plan for short, medium and long term
• Integrated Aviation systems• Multi tenant Network and security services.• Wireless – wifi services ( indoor and outdoor)• Voice services • Multi tenant messaging systems.• CRM• RFID • IVR intelligent Voice recognition system• APMS• ADP• Radio services (Tetra ).• Document and collaboration system- ajwaa
• Performance Management reports.• Existing KPIs.• Performance Management Process documentation.
• IT Investment optimizations.• IT Governance steering committee.• IT Governance Framework.
• Building Quality Management Systems- ISO 9001- Customer Focus
• ISO 20000 for ITIL standard
• ISO 27001