strategic human resources series - clariden global€¦ · strategic human resources series program...

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STRATEGIC HUMAN RESOURCES SERIESPROGRAM A:STRATEGIC HR ANALYTICS AND METRICS15 - 16 May 2017

PROGRAM B:STRATEGIC HR: MOVING FROM OPERATIONAL TO STRATEGIC HR 18 - 19 May 2017

CLARIDEN GLOBAL HR LEADERSHIP INSTITUTE

CLARIDEN CREDENTIALS AND ENGAGEMENTClariden Global is the pre-eminent and infl uential global business leadership institution. Today, we host

more than 200 global executive education and major conference events around the world. We have partnered

with professional organizations such as the Association of Chartered Certifi ed Accounts (ACCA) and thought

leaders from prestigious universities such as Harvard University John F. Kennedy School of Government,

Wharton School of the University of Pennsylvania and Stanford University.

Measuring, Evaluating and Continuously Improving Workforce Management, Performance & Business Contribution

SINGAPOREMandarin Oriental, Singapore

The Clariden Experience

Why Clariden Global Executive Education?

Strategic HR Analytics and Metrics

5 Program Introduction

7 Program Overview

8 Program Outline

Concurrent Program: Strategic HR: Moving from Operational

to Strategic HR

10 Program Introduction

12 Program Overview

13 Program Outline

Participating Companies

Testimonials

In-house Custom Executive Programs

Contact Us

Registration

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4

5

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CONTENTS

To maximize both your enjoyment and professional development, Clariden Global holds its executive

programs at fi ve star hotels, some of which include:

Shangri-La Hotel, SingaporeSingapore

Conrad London St JamesLondon, United Kingdom

InterContinental Melbourne The RialtoMelbourne, Australia

Grand Hyatt: Union Square San Francisco HotelSan Francisco, United States

Amidst lush gardens, this 3-wing luxury hotel is 6

km from the iconic Marina Bay Sands resort and

9 km from Sentosa.

Across the street from St. James’s Park tube

station, this sophisticated hotel is 10 minutes’

walk from Buckingham Palace and 2 miles from

the Victoria and Albert Museum.

Set in a grand 1891 building, this upscale chain

hotel is 3 blocks from the Yarra River, and an

8-minute walk from the SEA LIFE Melbourne

Aquarium.

Less than a block from Union Square, this stylish

high-rise hotel is an 11-minute walk from the

Moscone Center and 1.9 miles from Pier 39.

Contact Kevin Chan, Program Director at +65 6899 5030 | [email protected]

Terms & Conditions: Clariden Global Pte Ltd reserves the right to change the

venue of the program due to reasons beyond their control.

THE CLARIDEN EXPERIENCEENJOY LEARNING WITH THE

FIRST-CLASS, WELL-ROUNDED EXPERIENCE

3

WHY CLARIDEN GLOBAL EXECUTIVE EDUCATION?

5,000+Companies

15+Countries

10,000+Participants

50+Industries

GLOBAL ENGAGEMENT Clariden Global is the pre-eminent and infl uential global business leadership institution. Today, we host

more than 200 Global Executive Education and major conference events across 15 countries and 17 cities,

including Singapore, London, Hong Kong, Sydney, Melbourne, Perth, New Zealand, San Francisco, Toronto,

Johannesburg, Shanghai, Beijing, Kuala Lumpur, Dubai, Toronto, The Netherlands, New York and Zurich.

INTERNATIONALLY DIVERSE, SENIOR-LEVEL PARTICIPANTSClariden Global Executive Education programs have attracted participants from more than 5,000 global

MNCs, regional corporations, and FORTUNE 500 companies, from more than 40 countries. All applications

are reviewed based on professional achievement and organizational responsibility. Designed for individuals

at all levels, from top executives to emerging leaders, each intensive program is crafted to equip leaders

with essential capabilities to improve corporate performance and position their organizations to thrive.

THOUGHT LEADERSHIPTo provide strategic insights and relevant world-class executive education to global organizations, Clariden

Global engages the best thought leaders and leading authorities from around the world. These include

professors and faculty leaders from Harvard University, Stanford University, University of Pennsylvania

Wharton, London Business School and other premium institutions to deliver transformational knowledge.

Contact Kevin Chan, Program Director at +65 6899 5030 | [email protected] 4

DATES15 - 16 May 2017

LOCATIONMandarin Oriental, Singapore

TUITION FEESEarly Bird 1 (register and pay by 20 March 2017): S$2,595

Early Bird 2 (register and pay by 17 April 2017): S$2,795

Regular Tuition Fee: S$2,895

Group discount of 10% for 2nd participant from the same organization. For limited time only by

17 April 2017, register 3 participants and the 4th participant will receive a complimentary seat (One

discount scheme applies).

Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for

40% Cash Back at IRAS website.

PROGRAM ADVISORKevin ChanEmail: [email protected]

Phone: +65 6899 5030


PROGRAM ASTRATEGIC HR ANALYTICS AND METRICS

5

PROGRAM INFORMATION

PROGRAM ESSENCE

In this interactive and comprehensive 2-day executive program, you will be guided to properly design and execute HR Metrics and Analytics that could continuously improve your organization’s workforce management, performance & business contribution. This program will equip you with the techniques in creating meaningful HR data that enable your top management to optimize workforce effort which directly contribute in making accurate business decision. You will grasp the knowledge of shaping, resourcing and re-engineering your workforce to stayalign with your organization’s business plans and goals. In addition, you will be able to hone your performancemetrics to ensure that you consistently achieve the objectives, standards and outputs that are in line with your organization’s core value proposition. At the end of the 2-day program, you will be able to transform your HR team to be your organization’s strategic business partner by enhancing your organization’s current and future business performance and result.

FACULTY DIRECTOR

• Nel is an experienced business advisor, offering a unique blend of HR, financial and information

technology insight for more than 25 years

• Member of the Institute of Directors of New Zealand and a Business Mentor with Business

Mentors New Zealand

• Nel’s clients have included the New Zealand Defence Force, Ministry of Health, Housing New Zealand, as well as corporates like Bangkok Dusit Hospital Group, Ballance Agri-nutriants, Genesis Energy

Nel Botha


• Create meaningful reporting that enables CEOs, executives & line managers to optimize workforce effort &contribution towards prevailing business plans and objectives

• Be utilized to continuously shape, resource & re-engineer the workforce in alignment with future business plans & objectives

• Establish personal performance metrics to ensure objectives, standards & outputs are consistently achieved and in line with the organizations core purpose and value-proposition

• Enable HR teams to progressively enhance their influence and impact upon current & future businessperformance and results

• Walk away with a comprehensive workbook and lessons from various structured group/individual activities that

covers four key areas in HR Analytics and Metrics

This highly interactive program is designed for Executives, Managers, Directors, Heads of Department, CHROs (Chief

Human Resource Officer), CPOs (Chief People Officer), CLOs (Chief Learning Officer) and CKOs (Chief Knowledge

Officer) but not limited to, human capital, workforce planning, recruitment & resourcing, succession planning &

talent, HR Metrics & Analytics as well as practitioners involved in HR strategies.

KEY BENEFITS

WHO WILL ATTEND THIS PROGRAM

PROGRAM ASTRATEGIC HR ANALYTICS AND METRICS

FACULTY DIRECTOR

Managing Director

PlanPro Insight Ltd

NEL BOTHA is an experienced Senior Consultant, Manager, Director and Business Advisor, offering a unique blend of HR, financial and information technology insight for more than 25 years. He is the current Managing Director

of PlanPro Insight Ltd specializing in HR Analytics and HR technology. He is involved in governance roles for several

organizations in the IT Industry. He is a member of the Institute of Directors of New Zealand as well as a business mentor through Business Mentors New Zealand, where he provides mentoring to business owners of young

businesses in the IT and service industry.

Nel works extensively with Corporates and government departments in New Zealand and abroad. His clients have

included the New Zealand Defence Force, Ministry of Health, Housing New Zealand, several tertiary institutions, as

well as corporates like Bangkok Dusit Hospital Group, Ballance Agri-nutriants, Genesis Energy, Delegats wines and Telecom New Zealand (renamed to Spark). He draws from experience in financial planning and forecasting,

business intelligence, developing corporate performance management solutions and exposure to the increasing

focus on Human Resources in organizational direction. Nel specializes and is passionate about using analytics to

help organizations unlock information to develop smarter workforces, through understanding and valuing people in

order to unlock their potential.

Nel Botha


One in five C-Suite executives think that HR strategies do not

take into account hard data related to their organization and staff

(Economist Intelligence Unit). In order to excel in today’s complex

business environment, HR leaders are challenged more than ever

to make sound business decisions that are well-justified and can be

measured in a tangible way. Therefore, this program is designed for

HR professionals to gain a solid grasp in building HR Metrics and

Analytics to effectively quantify the business impact of HR strategies

and ultimately winning the talent war.

Led by our highly qualified Nel Botha who has over 25 years of HR, financial and information technology insight experience, he will

enlighten you with specific techniques in creating meaningful HRdata that enable your top management to make accurate business decision from the HR effort. Find out how to move your HR team

to your top management’s business advisor by shaping, resourcingand re-engineering your workforce to stay align with your business plans and goals. You will also able to harness your performance

metrics to ensure you to consistently achieve the objectives,

standards and outputs that are in line with your organization’s core

value proposition.

By the end of this program, you will walk away with the skills and

knowledge in properly designing and executing HR Metrics andAnalytics that could continuously improve your organization’s workforce management, performance & business contributiontransforming your HR team to be your organization’s strategic business partner and create greater value for the organization.

OVERVIEW

PROGRAM OVERVIEWSTRATEGIC HR ANALYTICS AND METRICS

Session 1 - HR Analytics in a changing external environment • Understanding external variables that impact on the future of work

• Trends in labor supply and demand impacting on organizational needs, and understanding what are temporary

and permanent changes

• Strategies to create informed and stable assumptions in an uncertain environment

In this session participants will gain an understanding on external factors that impacts on the organisations’ Human Resources

Session 2 - HR Analytics in a changing internal environment • A changing corporate strategy / organizational goals and outcomes can impact on staffing needs

• Succession planning in a changing environment and tools to identify upcoming talent

• Liaising with senior management to determine HR’s role in an organizational vision

• Planning for an aging workforce and change in style of work (flexi hours, remotely, project based)

In this session participants will explore the impact of a changing strategy on the organisations’ Human Resources

Session 3 – HR Metrics – Measuring Capacity, Capability and Contribution • How can HR Departments objectively measure and evaluate capacity & capability?

• Identifying and selecting meaningful metrics whilst maintaining data simplicity

• How to present this information to serve C Level and other decision makers?

• Dashboards: metrics that lead to decision making – changing behavior around skill development, recruitment,

etc.

• Frequency of information

In this session participants will explore a range of techniques that objectively measure & report capability: Core Skills & Competencies; Resource Allocation & Usage Benchmarking; Scorecards; We will also look at how other metrics relate to HR, like Customer Satisfaction Surveys; production efficiencies, etc.

Session 4 - Using software in HR Analytics • Understanding HR analytics: Highlighting meaningful relationships between data types

• Tools to extend data reach that broaden analysis and increase qualitative results

• Filtering meaningful statistics from data pools to produce quality analytics

• HR Analytics tools and using analytics to drill down to problems

• Presentation of information

• Integrating with existing HR and other systems

• Story-telling and metrics to fit the culture

• Practical examples of software available today

This session focuses on the capabilities of software and how it can enable HR Analytics players to get to the answers faster

DAY 1


09:00 – 17:00 / 15 May 2017

PROGRAM OUTLINESTRATEGIC HR ANALYTICS AND METRICS


PROGRAM OUTLINESTRATEGIC HR ANALYTICS AND METRICS

Session 5 – Who owns the data • HR or IT?

• Workforce Analytics is a team sport

• Ownership inside the HR department

• The Workforce Analytics advocate

• Align the HR strategy and forecast with the corporate strategy

• Liaising with senior management to determine HR’s role in an organizational vision

In this session we will address issues around data ownership, data integrity and confidentiality and how HR and IT canwork together towards the greater good

Session 6 - Equipping the HR team to unlock the potential• Centre of Excellence: the concept

• Learn from historical data

• Identifying risks

• Lessons learnt from leading organizations

• Engage in better forecasting of HR requirements in the future

• Defining the required workforce

In this session we will explore some of the best practices in HR analytics and learn lessons from others that are leadingthe way

Session 7 – HR Analytics – Starting the journey • Useful Metrics to measure the history and shape of the workforce, looking at measures like Workforce Age;

Workforce Length of Service; Workforce Turnover; Workforce Generational Change; Workforce Diversity;

Workforce Competencies;

• Useful Metrics to measure the performance of the workforce, including Workforce Headcount; Workforce

Utilization; Workforce Labor Mix; Workforce Absenteeism; Workforce Recruitment; Revenue and revenue

generating activities per headcount

• How do we extrapolate this apply this to the future, and improve our forecast and planning?

• Scenario planning and modeling, also to simulate impact of proposed HR projects

• Analyze the current workforce capacity and capability and determine the gaps

• Prepare the workforce development plan

• Identify and prioritize required initiatives

In this practical session participants will undertake group activities incorporating the practical application HR Metrics formulas & definitions, as indicated in some of the examples above

Session 8 - Gaining buy-in from the leadership team• Define the “What is in it for me?” for key stakeholders

• Quick wins to build trust

• Producing easy to use data collection tools to incorporate information important to line managers and

decision makers (Employee of the month, regular late arrivals, production statistics not elsewhere recorded,

weather temperature…)

• Right size information and “push” vs. “pull”

• Sharing the concepts and the “Future of Work” in your organization

HR Analytics and reports goes nowhere without acceptance

DAY 2

09:00 – 17:00 / 16 May 2017


YOU MAY BE INTERESTED IN PROGRAM B

STRATEGIC HR: MOVING FROM

OPERATIONAL TO STRATEGIC HR

10

DATES18 - 19 May 2017

LOCATIONMandarin Oriental, Singapore

TUITION FEESEarly Bird 1 (register and pay by 20 March 2017): S$2,595

Early Bird 2 (register and pay by 17 April 2017): S$2,795

Regular Tuition Fee: S$2,895

Group discount of 10% for 2nd participant from the same organization. For limited time only by

17 April 2017, register 3 participants and the 4th participant will receive a complimentary seat (One

discount scheme applies).

Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for

40% Cash Back at IRAS website.


Phone: +65 6899 5030

PROGRAM INFORMATION

FACULTY DIRECTOR

PROGRAM ESSENCE

• Dr. Karl has consulted and trained various Fortune 100 organizations including Citibank, Shell, HP, Wells Fargo, Bank of America, KPMG, National Power Corporation, San Miguel Corporation, SABIC and etc

• Highly qualified and experienced HRM, HRD and training development course facilitator with

over 40 years of international consultancy and global training experience• His extensive expertise in HR directed Coring Glass’s worldwide organization development

effort as well as Rockwell International’s $100 billion B1B aircraft program

Dr. Karl Larson, PhD

In this interactive and comprehensive 2-day executive program, you will be guided to be a player at the table creating value to the C Suite 3 (CEO, CFO and CHRO) of future and the organization in this age of disruption.

This program will equip you with skills to set the people agenda and discover sensible ways to manage business issues. You will grasp the knowledge in major HR strategies to ensure a long-term viability of your business. In

addition, you will be able to develop a comprehensive annual HR business support plan to meet your business requirement. You will also learn critical techniques in strategizing a definitive plan of HR strategies to implement back in your own organization. At the end of the 2-day program, you will be able to quantify costs and benefits (ROI) by pinpointing precisely the reason of your organization not performing well or reaching its goals as well as recommend actions that will unlock and create value for your organization.


• IDENTIFY and CATEGORIZE the organization’s business processes in order to create a differentiation strategy that

add unique value to the organization

• LEARN and understand the core HR business processes in order to create a differentiation strategy that add

unique value to the organization

• DEVELOP high performance teams for organization that creates competitive advantage

• CREATE a “leadership” brand for organization that creates competitive advantage

• DESIGN key knowledge, creating and sharing designs that creates competitive advantage

• GRASP the principles and tools for capturing the hearts and minds of human capital to enhance their engagement

• EXPLORE methodologies on how to deal with their specific HR problems in their organization

This highly interactive program is designed for Executives, Managers, Directors, Head of Departments, CHROs (Chief

Human Resource Offi cer), CPOs (Chief People Offi cer), CLOs (Chief Learning Offi cer) and CKOs (Chief Knowledge

Offi cer) but not limited to, human capital, learning & organization development, compensation & benefi ts as well as

practitioners involved in HR strategies.

KEY BENEFITS

WHO WILL ATTEND THIS PROGRAM

PROGRAM BSTRATEGIC HR: MOVING FROM


Managing Partner

Kensington Consultants

DR. KARL LARSON is a highly qualified and experienced HRM, HRD and education & training specialist with over 40 years of international consultancy and global training experience in his career that incorporates senior executive,

strategic and entrepreneur leadership; operational management across blue chip corporations. Major clients

that Karl has been working with includes Citibank, Shell, HP, Wells Fargo, Bank of America, KPMG, National Power Corporation, San Miguel Corporation, SABIC and etc. Karl’s corporate experience includes senior level international management assignments with Coring Glass where he directed their Worldwide OD effort, and Tiger International (currently Federal Express). In addition he served as VP of Management Resources and Planning for

Rockwell International and the $100 billion B1B aircraft program. Karl has held both academic and administrative

appointments at Northeastern University, UCLA, Springfield College and the University of Texas at Austin.

FACULTY DIRECTOR

Dr. Karl Larson, PhD


HR has endured a season of disgruntlement where various journals

indicated that many organizations are questioning the value of HR

contributing to their organizations. A recent cover by Harvard BusinessReview (HBR) suggested in an article that “it’s time to blow up HR”

while Ram Charan proposed that human resources functions should

be break up and giving the responsibilities to the CFO. It seems that

most of these doubts derived from organizations where their HR

spend their time in administrative and compliance related activities

or in out dated HR Practices from decades past. The research is clear

that if HR is going to be part of the C Suite 3 of the future (CEO, CFO

and CHRO), then it needs to bring a particular set of capabilities and

value to the table. CEOs know that businesses don’t create value;

people do. In order for Human Resources Leaders to be a player

at the table creating value for the C Suite 3 and the organization, it

needs to understand that organizations are in the age of disruption.

To address these critical challenges most HR is facing, Clariden

Global’s latest program on Strategic HR: Moving from Operationalto Strategic HR, led by our highly qualified Dr. Karl Larson who has over 40 years of international consultancy and global trainingexperience, will help you to boil down the reams of frameworks andtools for HR professionals in building and/or increasing capabilitiesin driving the organization and creating greater value for theorganization.

The program is designed with different interactive exercises and

proven best practices that will provide you with insights in develop a comprehensive annual HR business support plan to meet yourbusiness requirement and actions to unlock and create value inthe HR team. You will also learn how to capitalize the organization’sbusiness processes and HR business processes that will assist youto create a differentiation strategy that add unique value to yourorganization. Last but not least, you can expect to grasp the skillsin developing a high performance team and a leadership brandfor your organization that creates competitive advantage for yourorganization.

By the end of this program, you will walk away with key principlesand tools in capturing the hearts and minds of your human capitalto enhance its engagement as well as methodologies strategizing a definitive plan of HR strategies to implement back in your ownorganization.

OVERVIEW

PROGRAM OVERVIEWSTRATEGIC HR: MOVING FROM



Session 1 - Workshop Overview and Participant HR Problem Identification • Insights on the latest trends in organisation’s management• Gather participants’ problem censes• Explore critical corporate HR challenges now and beyond

Session 2 - Overview Critical HR Strategies to Consider in your Organization • Understand the requirement of today’s HR professionals• Overview of the major HR Strategies to ensure business success• The future and prospect of HR in contribution to the organisation

Session 3 – Necessary Values and Trends to Consider When Designing and Planning HR Strategic Strategies • Strategic HR , A values clarification participant exercise• Strategic HR Definition and how it Differs From Operational HR• Trends in Strategic HR and Why They are Important to Consider

Session 4 - The Importance of Developing the Annual HR Support Plan to Ensure Business Requirements• Key strategic issues facing Human Resources today• Overview and discussion of each key HR functions’ issues• The importance of annual human resources business support plan and how to write one for approval by

management

DAY 1

09:00 – 17:00 / 18 May 2017

PROGRAM OVERVIEWSTRATEGIC HR: MOVING FROM


Session 5 - Participant Planning HR Strategy Exercise For Their Organization • Participant exercise: Reviewing participants’ organization strategic business plan and identifying critical

human resources strategies to drive the business• Each participant develops a definitive plan of action to implement identified human resources strategy back on

the job for management’s approval

Session 6 – Overview of Important HR Issues Facing Corporations Today• Identify the new annual business review support plan process• Grasp the knowledge necessary in required preparation areas • Critical HR issues facing corporations today

Session 7 – Participants Consultation Session on Their Specific HR Issues for Which They Are Confronted • Participant consultation session on their critical human resources issues• Participants will identify specific HR problems issues within their organization

Session 8 - Why HR Strategies Fail an Overview …….Factors And Elements to Consider • RImplementation to consider back on the job• Aligning your HR contribution to the business strategy

DAY 2

09:00 – 17:00 / 19 May 2017

PARTICIPATING COMPANIESMore than 5,000 companies have participated in our programs

ADVERTISING, INTERNET, MEDIA,PUBLISHINGBBC Worldwide

CNN

eBay

LinkedIn

MediaCorp

Saatchi & Saatchi

Singapore Press Holdings

The Financial Times

The Hoffman Agency

The Walt Disney Company

Thomson Reuters

CONGLOMERATEFraser & Neave

General Electric

General Motors

Mitsubishi

Monsanto

Siemens AG

Sodexo

FINANCIAL SERVICES, INSURANCEBank of America Merrill Lynch

AIA

Allianz Global Investors

American Express

Aviva

AXA

Barclays Bank

Citibank

DBS Bank

Deutsche Bank

HSBC

JP Morgan Chase Bank

Manulife

MasterCard

Maybank

Mizuho Bank

OCBC Bank

PayPal

Prudential

Rabobank

Standard Chartered Bank

Suncorp

Swiss Reinsurance

TD Securities

Visa

Westpac

Zurich Insurance

FOOD, BEVERAGECoca-Cola Beverages

Danone

Ferrero

Heineken

McDonald

PepsiCo


GOVERNMENT, NONPROFITAustralian Securities and Investments

Commission

Central Provident Fund Board

Changi Airport Group

Economic Development Board

GIC

NSW Treasury

Serco

Temasek Group

HEALTHCARE, PHARMACEUTICALSAbbott Laboratories

Eu Yan Sang

Glaxosmithkline

Hoffmann-La Roche

Johnson & Johnson

Merck

Pfi zer

Sanofi

HOSPITALITYCapitaLand

Far East Organization

Frasers Hospitality

Hilton Worldwide

Marriott Hotels

Pan Pacifi c Hotels Group

Shangri-La Hotels & Resorts

MANUFACTURING (CONSUMER)British American Tobacco

Estee Lauder

Fonterra Brands

Heineken

Kimberly-Clark

Kraft Foods

Lego

Mars Foods

Nestlé

Procter & Gamble

Unilever

MANUFACTURING (INDUSTRIAL)Airbus

Corning Optical Communications

Daimler

Harley Davidson

Intel Semiconductor

Rolls-Royce

Volvo Group

Wearnes Automotive

OIL & GAS, NATURAL RESOURCESCaltex

Chevron

ConocoPhillips

ExxonMobil

Maersk

Petronas

Santos

Saudi Arabian Oil

Schlumberger

Shell

PROFESSIONAL SERVICESAECOM

Aon Hewitt

Ernst & Young

PricewaterhouseCoopers

RETAIL, TRADEAdidas

Cargill

DFS

Harvey Norman

Hennes & Mauritz

IKEA

L’Oreal

Marks and Spencer

NTUC Fairprice

Tesco

TECHNOLOGY, ELECTRONICS3M

Apple

Canon

Dell

Hewlett Packard

Intel Technology

Lenovo

Micron Technology

Microsoft

Oracle

SAP

Sony Electronics

TE Connectivity

TELECOMMUNICATIONSEricsson

Nokia

Olive Communications

Singtel

Starhub

Tata Communications

Telstra

Verizon

Vodafone

TRANSPORTATIONAuckland Transport

Cathay Pacifi c Airways

Dubai Air Navigation Services

New Zealand Transport Agency

Fiji Airways

Metro Trains Melbourne

NSW Trains

SBS Transit

FACULTY DIRECTOR

NEL BOTHA’S TESTIMONIALS

about both business

and technology. He is

a strong leader, values

led and not afraid to

empower other. He is a

powerhouse of energy

and enthusiasm,

with a track record of

delivering results.

Nel was an excellent client to work

with. He took time to engage with

me and provide clear insight on

his requirements. His knowledge

of Business Intelligence and

extracting practical benefi ts for his

clients is very strong, and all of the

BI candidates I worked with that

met Nel were very impressed.

Nicholas TaskerExecutive Search Partner, Auckland

Council

Peter JonesSenior Project Manager,

TransLink

“

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Phone: +65 6899 5030

CONTACT US


IN-HOUSE

CUSTOM

EXECUTIVE

PROGRAMS

Clariden Global delivers custom learning programs for organizations all around the world. Whatever your business

challenges are, we create focused learning experience that enables your organization to achieve success. Through

partnerships with the most renowned thought leaders, industry experts and professors from around the world,

these in-house custom executive programs will equip you with essential skills and capabilities to develop and

implement strategies more effectively at your organization.

Engage with our thought leader today:

NEL BOTHA is an experienced Senior Consultant, Manager, Director and Business Advisor,

offering a unique blend of HR, financial and information technology insight for more than 25 years. He is a member of the Institute of Directors of New Zealand as well as a business mentor through Business Mentors New Zealand, where he provides mentoring to business owners of

young businesses in the IT and service industry. His clients have included the New ZealandDefence Force, Ministry of Health, Housing New Zealand, several tertiary institutions, as well

as corporates like Bangkok Dusit Hospital Group, Ballance Agri-nutriants, Genesis Energy, Delegats wines and Telecom New Zealand (renamed to Spark).

Managing Director

PlanPro Insight Ltd

Nel Botha

CONTACT US


We encourage you to learn more about Clariden Global Executive Education custom and open-enrollment programs.

Our staff will be happy to answer your questions and help you determine the programs work best for you and your

organization.

ENQUIRY FOR THIS PROGRAMKevin ChanEmail: [email protected]

Phone: +65 6899 5030

SINGAPOREEmail: [email protected]

Phone: +65 6899 5030

Fax: +65 6567 4328

Address: Clariden Global Pte Ltd 3 International

Business Park #04-29, Nordic European

Centre Singapore 609927

LONDONEmail: [email protected]

Phone: +44 (0) 20 7129 1222

Fax: +44 (0) 84 3218 0413

Address: 1 King Street London,

EC2V 8AU United Kingdom

AUSTRALIAEmail: [email protected]

Phone: +61 3 9909 7310

Fax: +61 3 9909 7788

Address: Clariden Global Pty Ltd

530 Little Collins Street, Level 1

Melbourne VIC 3000, Australia

CUSTOMIZED PROGRAMSKevin ChanEmail: [email protected]

Phone: +65 6899 5030

REGISTRATION & PAYMENT MATTERSEmail: [email protected]

Phone: +65 6899 5030

S$2,895

REGISTRATION

Program A (15 - 16 May):Strategic HR Analytics and Metrics

Program B (18 - 19 May): Strategic HR: Moving from Operational

to Strategic HR

S$2,595

S$2,595

S$2,795

S$2,795

S$2,895

PROGRAM FEES

C L A R I D E N

Program

1st Early Bird Fee(If payment &

registrations are received

by 20 Mar 2017)

2nd Early Bird Fee(If payment &

registrations are received

by 17 Apr 2017)

Regular Fee Per Participant

Mandarin Oriental, Singapore

15 - 19 May 2017

5 Raffl es Avenue, Marina Square,

Singapore 039797

+65 6338 0066

http://www.mandarinoriental.com/singapore/

Email: [email protected]

Fax: +65 6567 4328

Call: +65 6899 5030

Website: www.claridenglobal.com

By Cheque/ Bank Draft

By Telegraphic Transfer

By Credit Card

Group discount of 10% for the 2nd participant from the same organization.

For limited time only by 17 April 2017 register 3 participants and the

4th participant will receive a complimentary seat.

*One discount scheme applies.

An invoice and registration confi rmation will be sent within 7 days, please

contact us if you have not heard from us within 7 days. Payment details will

be sent together with the invoice based on your preferred payment method.

ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT.

Accommodation is not included in the program fee but you will be entitled

to use our corporate rate for your accommodation. Information will be sent

along with your registration confi rmation.

Once we have received your booking, the place(s) are confi rmed. No refunds

will be made for any cancellations, however, program credits of equivalent

value only applicable for Clariden Global events will be provided. Credits

can only be redeemed for 1 program and is valid for only one (1) year from

date of issue.

Substitution with a qualifi ed candidate is allowed by providing at least 5

working days of advance notice to Clariden Global. One time substitution

is allowed with no charges. Subsequent substitutions will be charged 10%

admin fee.

PLEASE NOTE: Clariden Global Pte Ltd reserves the right to change the

content and timing of the programme, the speakers and the date and venue

due to reasons beyond their control. If in the unlikely event that the course is

cancelled, Clariden Global Pte Ltd will refund the full amount and disclaim

any further liability.

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