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STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.skwww.strabag-pfs.sk
STRABAG Property and Facility ServicesCOMPLETE REAL ESTETE MANAGEMENT FROM A SINGLE SOURCE
www.strabag-pfs.sk
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
STRABAG at a glance
- Housing- Commercial and Industrial Facilities- Public Buildings- Production of Prefabricated Elements- Civil Engineering- Bridges- Power Plants- Railway Structures- Roads, Earthworks - Hydraulic Engineering, Waterways,
Dyking- Landscape Architecture and Developm.- Paving- Large-Area Works- Sports & Recreational Facilities- Protective Structures - Sewer Systems- Production of Construction Materials- Special Ground Engineering- Offshore Wind Plants
North + West:Germany, Poland, Benelux,
Scandinavia
South + East:Austria, Switzerland, Czech Rep.,
Slovakia, Hungary, RANC, SEE
International + Special Divisions
RANC = Russia and neighbouring countries, SEE = South-East Europe
- Housing- Commercial and Industrial Facilities- Public Buildings- Production of Prefabricated Elements- Civil Engineering- Bridges- Power Plants- Environmental Technology- Railway Structures- Roads, Earthworks - Hydraulic Engineering, Waterways,
Dyking- Landscape Architecture and Developm.- Paving- Large-Area Works- Sports & Recreational Facilities- Protective Structures - Sewer Systems- Production of Construction Materials
- Housing- Commercial and Industrial Facilities- Public Buildings- Production of Prefabricated Elements- Civil Engineering- Bridges- Power Plants- Roads, Earthworks - Large-Area Works- Sports & Recreational Facilities- Protective Structures - Sewer Systems- Production of Construction Materials- Offshore Wind Plants- Tunnelling- Real Estate Development- Infrastructure Development- Operation/Maintenance/Marketing of PPP
Projects- Property & Facility Services
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STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk3
Core markets in Austria, Slovenia, Croatia, Hungary, Slovakia, Czech Republic, Poland, Germany, Switzerland, Belgium, Netherlands and Russia
10 200 professionals in 12 countries
Extensive network guaranteeing local availability and proximity to the client
22 million square meters of managed net internal area at about 52 000 properties across Europe
STRABAG PFS Markets
Leading Real Estate Services Provider in Europe
Core marketsGrowing markets
Highlights
Rest of world 6%
Central and Eastern
European countries
30% Austria 15%
Other European countries
8%Germany
41%
STRABAG SE Market Share
Source: Deloitte building report, annual reports
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
STRABAG Property and Facility Services in Slovakia
Regional Coverage
We are here for you
Call Center and Help Desk
Bratislava
Western Slovakia – 4 locations
Central Slovakia – 3 locations
Eastern Slovakia – 3 locations
24 hour Call center
Help Desk
Monitoring and evaluation of
announced incidents
Monitoring of costs for
incidents removal
Quick response times
STRABAG Property and Facility
Services holds the following
certificates:
ISO 9001:2008
ISO 14001:2004
OHSAS 18001:2007
ISO 27001:2005
Focus on Quality
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STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk5
COMMERCIAL FACILITY MANAGEMENTTECHNICAL FACILITY MANAGEMENT
INFRASTRUCTURAL FACILITY MANAGEMENT REAL ESTATE MANAGEMENT
Renting and letting
Space optimization
Location concepts
Real estate consulting
Relocation management
Tenant representation
Due Diligence
Our services
Cleaning services
Winter and summer maintenance (external areas)
Reception and Security services
Mail room and internal mail services
Registry and archive services
Moving services
Environmental management – waste management
Operation of technical equipment
Periodical inspections, revisions and services
Repair and maintenance
Fault management
Energy management and certification
Fire safety, civil safety, work safety and drivers safety -e-learning courses
Planning, building and construction services
Property management
Cost management
Contract management
Real estate accounting
Real estate performance management
Reporting
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
Complete services around your real estate
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Cleaning
Windows and building exterior cleaning
Winter maintenance
Special cleaning
Reception
Gardening
Commercial Facility management Real estate management
Operations and maintenance
Inspections
Maintenance
Repairs
Security
Reconstructions
Moving management
Documentation
Handicraft services
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
One Face to the Customer
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Object Manager
One contact person
No time-delay between single services
Permanent availability and quick response times thanks to split competencies
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Cleaning personnel Mon-Fri
Object manager Mon-Fri
Maintenance worker Mon-Fri
Service technician Mon-Fri
Object manager, quality control, optimisation suggestions
Reinstatement and inspections based on plans
Stock cleaning
Office cleaning
Maintenance worker 1
Uprat. kuchyne
Office cleaning
Evening cleaning
Office cleaning
Office cleaning
Maintenance worker 2
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
CAFM system - benefits at a glance
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Requirements for maintenance and repairs through interface over the internet
Overview of the work progress of requirements
Generating work orders (service protocols)
Overview of planned and actual costs
Attaching documents to requirements
E-mail notifications
Following Service Level Agreement criteria
Generating data for invoicing
Help Desk
Recording of real estates, technical equipment, spaces and engineering structures
Recording and evaluation of operation data
Cost allocation of energies and services
Automation of invoicing for services
Maintenance of technical equipment
Tracking of operation and service costs
Workflow tracking of requirements
Facility Management
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
E-learning - online obligatory trainings
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Health and work safety
Fire protection
Civil protection
First Aid
Driver´s trainings
Specialized professional courses
Types of e-learning courses
Significant costs savings
Learning Management Systems
Measurability of added value
Effective consultations and information update system
Education any time and anywhere
Up-to-date to legislation
User friendliness and content interactivity
Benefits
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
Our references
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Fire and civil protection, Environmental ServicesComplete FM Services
Complete FM Services
Complete FM Services
Technical FM Services, Cleaning
Complete FM Services
Technical FM ServicesTechnical FM Services
Technical FM Services Cleaning managementTechnical FM Services
Technical FM Services
STRABAG Property and Facility Services s.r.o., Dunajská 32, 817 85 Bratislava www.strabag-pfs.sk
Contact
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Address
STRABAG Property and Facility Services s.r.o.Dunajská 32, 817 85 BratislavaTel./Fax: +421 2 5292 5208 e-mail: [email protected]
Sales Director
Tel.: +421 911 810 178Fax: +421 2 5292 5208 e-mail: [email protected]
Miroslav Slávik
CEO
Tel.: +421 903 401 821Fax: +421 2 5292 5208 e-mail: [email protected]
Martin Belan