stories that drive action€¦ · finding your organizational purpose –your “why ... your brand...

86
Stories that drive action Using stories to create change

Upload: others

Post on 08-Oct-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Stories that drive actionUsing stories to create change

Page 2: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Objectives

1. Finding your organizational purpose – your “Why”

2. Crafting compelling stories

3. Living and expressing your “why”

Page 3: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Effective Storytelling

Using stories to create

Photograph by Buzz Farmers\Flickr

Page 4: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

How do you talk about your organization?

Page 5: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Why do you exist?

Exercise

Page 6: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Effective StorytellingPhoto credit: Buzz Farmers\Flickr

Brand

Experience

Expression

PurposeValuesPersonalityculture

Page 7: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Your brand purpose or “why” is your most valuable asset.

It’s the reason your audience engages with you and the value they attribute to you.

Page 8: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Shift your focus

Page 9: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Your true value

Is not about what you do

Is about who you are

Page 10: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

The path to success is to matter.

Page 11: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Who you are and what you

stand for is what matters.

Page 12: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 13: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Facebook Belonging

Page 14: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 15: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Dove Self esteem

Page 16: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 17: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 18: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Nike Motivation

Page 19: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 20: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Ice cream ?

Page 21: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 22: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 23: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 24: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 25: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Ice creamBardot

…where food and emotion becomes one. Where ice cream is a muse and to receive it becomes a moment of inspiration.

Page 26: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Ice creamBardot

Love

Page 27: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 28: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 29: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 30: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 31: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Ice creamBen & Jerry

Well-being

Page 32: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

You’re selling a story. It’s never been more important to know

which one.

Page 33: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

You Why do you exist?

Page 34: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

What is your true value?

Exercise

As an organization if you can only hope to achieve one thing, what is it?

How is your client’s life better because of you?

Page 35: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Break

Page 36: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Why Stories?

Page 37: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

You can’t change the way people think or act until you change the way they feel.

Page 38: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

What makes a good story?Inspire action through emotion

Page 39: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Create Empathy

Page 40: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Break barriers

Page 41: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Help us…

Page 42: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Stories fuel desire and drive action through

emotion

Page 43: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

“If people feel, they believe”

Terry O’Reilly

Page 44: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

What makes a good story?What makes a good story?

Page 45: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

What makes a good story?

• Write the way you speak – real + genuine

• Connect through emotion

• Get rid of jargon

• Not a sales pitch

• Give details – place the audience in the story

• Trust your audience

Page 46: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 47: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Nike Slogan

While an occasional disinclination to exercise is exhibited by all age cohorts, the likelihood of positive health outcomes makes even mildly strenuous physical activity all the more imperative.

Source: Andy Goodman

Page 48: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Immigrant org.

Since 1990, The Calgary Bridge Foundation for Youth has been empowering immigrant youth to fulfill their potential in Canadian society. Last year we helped over 11,000 individuals bridge the journey to Canadian life and find a sense of belonging.

For many, kids and adults, arriving to Calgary meant escaping war, famine or even death. They are here now and they are safe. Now what? They don’t speak the language, don’t know how to find a home, a job, how the school system or the health system works. Who is going to help them?

Page 49: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Young women in energy

Young Women in Energy was founded to champion the interests of young women working in energy.YWE aims to address the recognized need to increase female presence, development and leadership in the energy industry. We are building an authentic community where members join because they are genuinely interested in connecting with and learning from peers.

Many non-profits have a success story…we don’t. Only 1% of leaders in the energy sector in Alberta are women. This means when you go home tonight you can tell your daughters they can be anything they want when they grow up “except a leader in our main industry.”

Page 50: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Suicide prevention

A branch of the Canadian Mental Health Association, CSP is an education centrewith the largest English language library dedicated to the collection and dissemination of suicide prevention, intervention and postvention resources.

Imagine a 747 crashing and killing all those on board. Now imagine that happening every month for an entire year. What would our response be?

Page 51: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Afton’s story

Page 52: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Which Stories to tell?

Page 53: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Which stories to tell?

1. Why we exist (mission) 2. How you started (history) 3. Success Stories (guiding principles)4. Stories about our people (values)5. What the future could look like (vision)

Page 54: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Team work

Page 55: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Break

Page 56: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Tying it all together

Photograph by trendyliving.dk

Page 57: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

Everything you say and do must be consistent with your “why”

Photograph by B Tal via Compfight cc

Page 58: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

How to bring your brand to life

Purpose Values Culture Personality Express

Storytelling

Tone

Experiences

Look and feel

Page 59: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 60: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 61: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 62: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 63: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 64: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 65: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 66: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 67: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 68: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 69: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 70: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 71: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 72: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 73: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 74: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 75: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 76: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 77: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 78: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 79: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 80: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 81: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 82: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 83: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

How to bring your brand to life

Purpose Values Culture Personality Express

Storytelling

Tone

Experiences

Look and feel

Page 84: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

How to bring your brand to life

Purpose

Values

Culture

Personality

Expression:

Tone of voice

Type of experiences

Type of stories

Look and feel

Page 85: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences
Page 86: Stories that drive action€¦ · Finding your organizational purpose –your “Why ... Your brand purpose or “why” is your most valuable asset. ... Tone of voice Type of experiences

@marcastrategy

Podcast:A Branded World

marcastrategy.com