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Storebox Guide
End User Portal
Swisscom AG Swisscom Storebox Guide – End User Portal 21. August 2017
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Storebox Guide
End User Portal
Swisscom AG
Storebox Guide
End User Portal
Swisscom AG Swisscom Storebox Guide – End User Portal 21. August 2017
2/19
Table of Content
1 Introduction ...................................................................................................................................................... 3 2 About the Storebox Portal ............................................................................................................................... 3 3 Perform basic tasks with Files ......................................................................................................................... 5
3.1 Search for files .......................................................................................................................................................................... 5 3.2 Select files ................................................................................................................................................................................... 6 3.3 Download files .......................................................................................................................................................................... 6 3.4 Upload files ................................................................................................................................................................................ 6 3.5 Rename files .............................................................................................................................................................................. 7 3.6 Copy/Move files ....................................................................................................................................................................... 7 3.7 Delete files .................................................................................................................................................................................. 8 3.8 Undelete files ............................................................................................................................................................................ 8 3.9 View files ..................................................................................................................................................................................... 9 3.10 Edit files using Storebox Edit for Chrome ................................................................................................................. 10 3.11 Work with version history ................................................................................................................................................ 10
4 Share files ........................................................................................................................................................ 11 4.1 Use public links ...................................................................................................................................................................... 12
4.1.1 Revoking a public link .................................................................................................................................................... 13 4.2 Collaborate on files.............................................................................................................................................................. 13
4.2.1 Revoking a collaboration on files ............................................................................................................................. 15 5 Configure your user profile ........................................................................................................................... 15 6 Manage your devices ..................................................................................................................................... 18
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1 Introduction
Welcome to the Storebox End User Portal! Here's everything you need to get started with the Storebox
Portal in ten minutes or less.
Follow these steps and you'll be syncing, sharing, and collaborating in no time:
1. Download the Storebox Client for desktops or laptops, so that you can always sync the most
current versions of your files to your computer and backup your computer to the portal.
2. Download Storebox Mobile Apps for your mobile phones and tablets, so that you can always
access the latest version of your files from anywhere.
3. Add files to the My Files folder. Files in this folder normally sync to your Storebox Portal account, so
you can access them from any of your devices and on the Web. See Upload Files (page 6).
4. Securely share folders or files with your team members or external users in seconds, by using
collaboration and public links. See Share Files (page 11).
5. Use the Google Chrome plugin to easily edit files right from the Storebox Portal. See Edit Files Using
Storebox Edit for Chrome (page 10).
2 About the Storebox Portal
Let's take a look at the Storebox Portal.
The Cloud Drive tab contains your files.
You can add as many folders as you like to the Cloud Drive tab, but the following two folders are there by
default:
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The My Files folder is automatically synced to the cloud when the Storebox Client is installed on
your computer. In this example, you can see some documents, PDFs, and images.
The Shared With Me folder contains all of the content that is currently being shared with you by
other storebox users.
In this example, there is one project called "project share 02", which includes a presentation that
“Stefan Lengacher demo” from the Marketing department is working on with you.
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The Devices tab lists all of your devices (Workstations with the Storebox Client installed, NAS-Gateways
and mobile devices with the CTera Application) that are connected to your Storebox Portal account. Below
each device, you can see the last time it was backed up, along with the size of the backup.
3 Perform basic tasks with Files
3.1 Search for files
You can search for files in a folder.
1. In the Search this folder box, type a part or all of the filename you want to search for.
The matching files are displayed.
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2. To clear the search, click next to the Search this folder box.
3.2 Select files
Let's select some files and folders on which to perform actions.
Do any of the following:
Select the check box next to the file/folder.
To select all files and folders, either select the check box at the top of the check box column, or click
the down arrow at the top of the check box column and click Select All.
To select some files, click on the down arrow at the top of the check box column and click
Select Files.
To select some folders, click on the down arrow at the top of the check box column and click
Select Folders.
To clear your selection, click on the down arrow at the top of the check box column and click
Select None.
3.3 Download files
You can download files and folders. Multiple files and/or folders are downloaded automatically as ZIP files.
1. Select the desired file or folder. See Select Files (page 6).
2. Click the Download icon .
3.4 Upload files
Now let's upload some files to the My Files folder. Upload can be done by browsing to a file or via drag &
drop.
1. Click on the My Files folder.
The My Files page appears.
2. Either click the Upload icon and browse to the files you want to upload, or drag the files
from your PC to the browser window. You can also drag entire folders (even including sub-folders).
Note: This feature is partially supported on Internet Explorer version 10 and up, which
supports only file drag & drop and not folder drag & drop, due to a browser limitation.
Internet Explorer 9 does not support drag & drop uploads.
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3.5 Rename files
1. Select the desired file or folder. See Select Files (page 6).
2. Click the Rename icon .
The file or folder name is now editable.
3. Rename the file or folder.
4. Click Save.
3.6 Copy/Move files
You can copy files or move them to a different folder.
1. Select the desired file or folder. See Select Files (page 6).
2. Click the Copy/Move icon .
The Copy/Move Items window opens.
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3. Click on the desired destination folder.
4. Click either Copy or Move.
3.7 Delete files
1. Select the desired file or folder. See Select Files (page 6).
2. Click the Delete icon .
A confirmation message appears.
3. Click Delete.
3.8 Undelete files
You can view and restore deleted files.
1. In the My Files folder, click the Deleted icon .
All deleted files are displayed.
2. Select the files you want to restore. See Select Files (page 6).
3. Click the Undelete icon .
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3.9 View files
Simply click on a file, to view it in the online viewer.
The file can be printed, downloaded, and searched.
An extensive list of file types is supported. If online viewing is not supported for your file type, the Storebox
Portal will offer to download it instead.
A wide variety of files types are supported, including:
Document Formats: DOC, DOCX, XLS, XLSX, PPT, PPTX, RTF, CSV, PDF, ODT, ODS, ODP, and many
older document formats
Web Formats: HTML, SVG
Image Formats: TIFF, JPG, JP2, GIF, PNG, RAS, CAL, MIL, DIB, BMP, PSD, PCT, PCX, DCX, PCD, WMF,
EMF, TGA, and many more image formats
Medical Image Files: DICOM
CAD Formats: DGN (support for V7 and V8 DGN, including V8 XM and V8I), DWG (version 2.5
through 2014), DXF (version 2.5 through 2014)
Email Formats: EML, MSG
Other formats: txt
The files are displayed using a fully native HTML5 viewer, and no browser plug-ins are required. Searching
inside a file, as well as copying and pasting text, are supported. Please note:
Password-protected files cannot be previewed.
The maximum file size for preview is 5MB.
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3.10 Edit files using Storebox Edit for Chrome
You can edit files locally, any changes will be automatically re-uploaded to the portal.
This feature is currently only available for Google Chrome on Windows (more Browsers and Operating
Systems will be added in future releases). To use this feature, you need to install the Storebox Client, connect it
to your portal account and the Edit-Plugin must be activated in Google Chrome.
1. Select a file in either the My Files or Shared with Me folder, then click on the Edit icon
The file is downloaded to your PC and opened in the program associated with this file type.
2. Make whatever changes you like, and save the file.
The updated file is automatically synced to the portal.
3. Now the latest version of the file is available, and you can view it in the online viewer.
3.11 Work with version history
You can view, download, and restore previous versions of a file.
1. Select a file in the My Files folder and click the Version History icon .
The File Version dialog box appears displaying the different versions that exist for the file.
2. Click on the version you want to work with.
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3. Do any of the following:
To view the version, click Preview.
To download the version, click Download.
To copy the version, click Copy to, browse to the location to which you want to copy the
version, and then click Copy.
To restore the version, making this older version replace the current one, click Restore.
4 Share files
There are two ways to share files in your Cloud Drive with other people:
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To quickly share with broad and undefined audiences, or over public mediums such as
Facebook or WhatsApp, use Public Links. You can define whether the link recipients are
able to respond by uploading edited files back to the shared folder. See Use Public Links
(page 12).
To securely share files with team members, external users, or entire groups, use the
collaboration feature. See Collaborate on Files (page 13).
4.1 Use public links
You can share a public link to any file or folder in the Cloud Drive.
1. Select a folder or file in your Cloud Drive, then click on the Link icon .
The Public Link to dialog box opens.
2. Click Create new link.
A link to the file appears.
3. You can now do any of the following:
Copy the link to your clipboard by clicking Copy, then send it via email to people with
whom you want to share the file.
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Configure the file permissions as Read-Only or Read/Write, by clicking .
Configure an expiration date for the link, by clicking .
Remove an existing link, by clicking and then Remove.
Create additional links to the file, by clicking Create new link.
4. Click Close.
The link icon next to the file/folder changes to blue .
4.1.1 Revoking a public link
5. Click the blue link icon next to the file or folder.
6. Remove the existing link, by clicking and then Remove.
4.2 Collaborate on files
You can invite co-workers, external users, or groups of users to collaborate on a folder or file with you.
Collaborators will receive an email notification if invited individually, asking them to collaborate on the
project. They can then view or edit files in the project and/or add files and folders to the project, depending
on their permissions.
1. Select a file or folder in your Cloud Drive, then click on the Collaborators icon .
The Share dialog box opens.
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2. Type an email address, user name, or user group in the field, then choose the contact with whom
you want to collaborate.
3. Do any of the following:
Configure the collaborator's permissions as Read-Only or Read/Write, by clicking .
Configure an expiration date for the link to the shared file or folder, by clicking .
For external users defined by email, define authentication settings as email
verification for increased security, by clicking .
Remove an existing collaborator, by clicking and then Remove.
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4. Configure project settings by clicking and select the options you want.
You can specify whether the file or folder can be re-shared (This is a team project) and/or synced
locally by other team members (Allow team members to sync this folder).
5. Click Save.
The collaborators icon next to the file/folder changes to blue .
If you collaborated on a folder, the folder's icon changes to blue .
4.2.1 Revoking a collaboration on files
1. Click next to the blue icon of the file or folder .
2. Remove the existing collaborator(s), by clicking and then Remove.
5 Configure your user profile
You can configure your user profile as follows:
1. Click the avatar in the upper-right corner.
If you have not yet configured an avatar, your initials will appear instead.
A popup appears.
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2. Click My Profile.
The My Profile page appears.
3. To upload an avatar, click the camera icon, browse to the desired image file, then click Open.
4. To edit your name:
a. Click next to your name.
The Change Name dialog box opens.
b. Complete the fields, then click Change Name.
5. To edit your email address:
a. Click next to your email address.
The Change Email Address dialog box opens.
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b. Complete the fields, then click Change Email.
6. To edit your company, click in the Company field, edit your company name, then click .
7. To change the interface language, select the desired language in the Language drop-down list.
8. To change your password:
a. Click Change Password.
The Change Password dialog box opens.
b. Complete the fields, then click Change Password.
6 Manage your devices
The Devices page displays all of your devices that are currently connected to your account, for example
laptops, mobile phones (with the Ctera Application), etc. From here, you can connect to a device, view the
files and folders that were backed up from a device, restore backups, and perform various file-related tasks.
1. Click on the Devices tab.
The Devices page appears with information on the last backup size and time.
2. To connect to a device, click the Connect icon .
3. To view the content that was backed up from a device, click .
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The backed up content for the device appears.
4. Do any of the following:
To view previous backup versions, click More Versions.
To restore a backed up file or folder to the original device, select the file/folder and click
Restore.
View, download, and share links to backed up files and folders as described previously in
this guide.