stopping short of excellence 13.5.16

STOPPING SHORT OF EXCELLENCE

Presented by Jim Gitney, CEO of Group50

1Group50® Consulting All Rights Reserved 2011 ‐ 2013

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CEStopping Short Of Excellence

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“Nothing can stop a man or woman with the right mental attitude from achieving a goal, nothing on earth can help a man or woman with the

wrong mental attitude”

Thomas Jefferson

Group50® Consulting All Rights Reserved 2011 ‐ 2013

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CESuccessful Teams With A Focused Goal


Hundreds of people are required to do a successful climb to the summit of Everest

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The Brazilian soccer team has won more world cup championships than any other team

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Dale Earnhardt and Richard Petty have each won 7 NASCAR championships: more than anyone else

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No one will forget these men and their clear understanding of what the goal was

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Every one of these groups would view failing to meet their objectives as

“Stopping Short Of Excellence”

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CEIn Business, Who Are The Standard Bearers Of Excellence?


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CELet’s Talk About Excellence

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What Does Excellence Mean?


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CEWhat Employees See


Vision

Consistency

Meeting Objectives

Added Value

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CESo, What Is Excellence?

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Repeated Themes We Have Heard So Far

Putting these together can define excellence in the following way:


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CESo, What Is Excellence?

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Excellence is Consistently Meeting

Your Strategic Objectives


Objectives focused on a long term vision with components that define “from what”, “to what” and “by when”.

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CESome Facts

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"It's a well‐established fact that organizations with formal strategy execution processes dramatically outperform the rest, the issue however, is that less than 10% of the strategies effectively formulated are effectively executed.“

John Kaplan, Harvard University

“95% of a company’s employees are unaware of, or do not understand, its strategy.”

John Kaplan, Harvard University


Why?

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CESome Facts

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Because they haven’t thought through what is needed to consistently meet their

strategic objectives


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CEWhat Is Needed?

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• Clearly articulated vision and strategies

• An organization with the right mindset

• A methodology that everyone understands and supports

• A few basic skills

• Accountability

How Does An Organization Get There?


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CEMindset: Maslow Told Us What People Need

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Is there a similar model for Organizations?


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CEBusiness Hierarchy Of Needs – A Model For Business

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Level 1 –Understanding and expectation setting

Level 2 – Engagement, development and security

Level 3 – Empowerment and realization


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CEBusiness Hierarchy Of Needs ‐ Level 1


Understanding and Expectation Setting

• Everyone, especially leadership, needs to understand the current state of the business

• Clearly define the vision and key strategies for the business• Articulate the culture• Cascade goals related to those strategies to all stakeholders

Employees, temps, contract workers, distributors, suppliers

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Use business strategies, vision and values as the litmus test for everything that is done

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Engagement, Development and Security

• Knowledge is a function of continuous feedback and learning• Hiring and compensation needs to be tied to consistently meeting

objectives• Every individual needs to be provided with a chance to increase

their skillset• Organizations should be designed around business strategies and

processes

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Every organization must continuously upgrade the skillsets of their people and reward them for consistently achieving their objectives

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CEBusiness Hierarchy Of Needs – Level 3

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Empowerment and Realization

• Make continuous improvement everyone’s focus• Provide tools for people to redesign processes they own to meet

strategic needs• Utilize metrics and strategic need to judge what needs to be changed• Identify best practices when making change


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CEBusiness Hierarchy Of Needs – Level 3

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Continuously re‐evaluate the performance of all business processes based on metrics and strategies


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CEBusiness Hierarchy Of Needs – Reiteration


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CEAsk Yourself The Following

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• Do I know what the vision of the owners and senior leadership is?

• Are the strategies clearly defined in my company?

• Is the company’s vision, strategies and values used as a litmus test for everything we do?

• How do I contribute to these and am I accountable to them?


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CEAsk Yourself The Following

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If the answers to any of these questions is “NO”,

then your company is

Stopping Short Of Excellence!


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CEGetting Started On The Road To Excellence

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• Create awareness

• Develop a plan to walk through each level of the Business Hierarchy of Needs™

• Begin the evolution to consistently meeting objectives


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CEA Bit About Group50

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• Group50 works with companies who want to consistently implement their strategic objectives by aligning the organization to those strategies, integrating them throughout the company and optimizing the end result

• Organizations who want to consistently implement their strategic objectives can: Request this presentation to be made to senior leadership Schedule a one day workshop on developing a plan to achieve Excellence Request an audit of current practices to identify the areas of opportunity

To find out more, contact Jim Gitney at (909) 949‐9083.Email him at [email protected] or visit our website at www.group50.com
