stirling eye - summer 2011
DESCRIPTION
Stirling Eye is a quarterly round up of business news and key facts and figures on Stirling's economy.TRANSCRIPT
0845 277 7000
Summer 2011
Insidethis issue…Business profileThunkit
Food and drink servicesInterviews with No.2 Baker Street, Terraces Hotel and Café Crema
Business Panel featureBusiness Panel welcomes 700th member
Trade FairNews and views from the Spring Trade Fair
Business space developmentsLatest on Manor Farm Business Park and take-up across Stirling
Gordon Bell, new Managing Director of STEP
meets Joanne Parkin of Select Laboratories Ltd
2 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
ContentsWelcome
Cover photo: Gordon Bell, new Executive
Director of Stirling Enterprise with Joanne
Parkin, Technical Director of Select
Laboratories Ltd. Please see interview
with Gordon Bell on page 23 for more
information. Photo taken by M.J. Clark.
In this edition of Stirling Eye we introduce Gordon Bell,
Stirling Enterprise’s new Executive Director. Gordon brings
a wealth of experience to the role, having previously
played a key part in establishing Scottish Enterprise’s very
successful Scottish Manufacturing Advisory Service.
The business profile on Thunkit, a new motorcycle accessories shop in the Stirling
Arcade, shows how innovative new businesses are able to find niche markets,
despite the recession. The feature on food and drink highlights how Stirling
businesses are collaborating through the new Food & Drink Forum to raise
standards across Stirling, improving overall visitor perceptions of the city.
The Council has been involved in a range of activities to encourage business to
business networking and entrepreneurial activity, including the Business Panel’s
Spring Trade Fair, at which more than 50 local businesses exhibited and the Stirling
Careers and Jobs Event at the Albert Halls in June, matching local people to jobs,
training and career opportunities, including advice on starting up in business.
We also report on a range of business support mechanisms, including extension
of Skills Development Scotland’s Flexible Training Opportunities providing help
towards training costs for small to medium sized businesses, an announcement
by Stirling Enterprise of new LEADER supported Sustainable Tourism Grants and a
series of Mary Portas retail master classes that will be available in Stirling soon.
With regard business space developments, it is pleasing to note recent take-up
across all property types, showing investor confidence in Stirling. News from local
entrepreneur Tom Cox on significant plans for future investment at Manor Farm
Business Park reaffirms this confidence.
I would like to encourage local businesses to start planning now for opportunities
presented by 2014, including the 700th anniversary of the Battle of Bannockburn,
the second Year of Homecoming, the Glasgow Commonwealth Games and the
Ryder Cup at Gleneagles. It is going to be a huge year for Stirling’s economy!
Please can I take this opportunity to encourage you to complete the Stirling Eye
feedback form – we are keen to hear your ideas on what you like about the
publication and your suggestions on how we can improve it.
Councillor Scott Farmer
Depute Leader of Council and
Portfolio Holder for Economy,
Tourism and Finance.
Contact us...Stirling Eye is published by Stirling Council’s Economic Support & Tourism service.
Editor: Joëlle RussellEmail: [email protected] Tel: 01786 442778Visit: www.stirling.gov.uk/stirlingeye
Design: The Write People, StirlingEmail: [email protected]: 01786 445022Visit: www.thewritepeople.co.uk
Local business news 3
Business profile - Thunkit 9
Stirling Business Panel 10
Mary Portas master classescome to Stirling 14
30 second interview 14
Customer First opens in city centre 15
Thistles Partners Against Crime 15
Qualifications to do the business 15
Business space developments 16
Sector feature - Food & drink 19
Action in Mind launches new mental health employment initiative 22
Don’t miss out on subsidised Flexible Training Opportunities 22
Interview with Gordon Bell, Executive Director, STEP 23
At your service - Land Services 24
RACMSA Rally of Scotland 26
New Forth Valley College Stirling campus takes shape 26
Stirling Careers and Jobs Event 27
LEADER update 28
Countdown to 2014 29
Economic facts 30
Thousands flock to Stirling Castle’s royal palace 32
Forthcoming events/training 32
Stirling Eye is distributed for free to over 3,000 local businesses. First published in 2007, Stirling Eye comes out three times a year.
3www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Local business newsPlease provide feedback on Stirling EyePlease provide your views on Stirling Eye, what
you think we do well and anything you think we
could do better by completing the Stirling Eye
feedback form at www.stirling.gov.uk/stirlingeye .
Alternatively you can contact Joelle Russell
(Editor, Stirling Council) on 01786 4426778, email
As an added incentive, everyone completing the
feedback form will be entered into a prize draw to
win £50 worth of vouchers for a Stirling shop of their choice, with
the winner featured in the autumn/winter edition of Stirling Eye.
www.stirling.gov.uk/stirlingeye
A new online Business Directory for StirlingStirling Council has been working on
the creation of a new online business
directory. The Council’s Web Services team
has now completed the new directory
and it is available online, replacing the
previous directory.
This is a free service and any business located
in the Stirling Council area can register on the
directory. Almost 60% of businesses in the
area already feature on the directory.
Businesses can update and amend their
own record online ensuring that the
information provided on the directory is
instantly and continuously updated. The
directory provides a constantly up-to-date,
valuable reference resource for local and
national businesses as well as residents of,
and visitors to, the Stirling area.
To add your business to the directory or to
use the free of charge searchable directory,
please go to www.stirling.gov.uk/directory .
New business tees offIt is never easy to start a business during a time of recession, but Ladybank PGA professional
golfer Alan Lockhart and partner Emma McElhill have done just that.
Alan and Emma have developed a last minute booking site dedicated to helping Scottish golf clubs fill their
quiet and unused tee times.
Alan said: “We have developed a concept that will help golf clubs utilise the huge missed potential of
selling tee times that would otherwise lie empty. All of the tee times will be advertised for a maximum of
seven days in advance and will be discounted by a minimum of 50%.
This is a no risk strategy for golf clubs and also offers the golfer incredible deals and the luxury
of playing many different courses throughout Scotland at a fraction of the price.”
www.lateTtimes.co.uk
3 Focus on the local economy
Dron & Dickson secure multi-million pound contractDron & Dickson, specialist in design, supply and
maintenance of hazardous area electrical equipment,
has secured a multi-million pound contract with Talisman
Energy (UK) Limited.
The company, which has offices in Stirling, has signed a
three-year deal with two one-year extension options that will see it provide a wide range of
electrical consumables in support of Talisman’s North Sea assets.
Dron & Dickson operations director Colin Maver said: “Talisman is an extremely important client
for Dron & Dickson and we are delighted to be working with them.
Winning this long-term contract underpins our reputation for providing cost-effective, high-
quality products that help our customers reduce risk and comply with the latest legislation.”
As well as targeting growth in the oil and gas sector, Dron & Dickson operates in the renewables
and decommissioning markets. It also works in additional sectors of industry ranging from
pharmaceuticals to distilleries.
www.drondickson.co.uk
Dron & Dickson worker checking over
electrical equipment for an offshore order
Alan Lockhart
4 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Local business news
Local dog grooming business scrubs up wellIn just over a year, new Stirling business Scrubadug has reached its 500th client.
After 20-years working in the retail industry, dog-lover Jackie Campbell followed her heart and started
up the mobile dog grooming business.
Now, instead of managing people, Jackie manages to wash, clip and trim her way through 36 dogs a
week across the Stirling and Clackmannanshire area - all from the comfort of her expertly converted van.
One of the dogs Jackie regularly grooms recently came in as a reserve at Crufts 2011. Jackie has
also developed strong working relationships with two other local dog focused
businesses, Top Dog Training and K9walks4u.
When Jackie first came up with the business idea, she contacted Stirling Enterprise to assess her options. After speaking
with a Business Gateway Adviser, she received help putting together a business plan, received basic legal advice and help
to find a suitable personal loan as there were no business loans available at the time.
www.scrubadug.co.uk
Westerlands Care Home awarded ASPIRE Employer of the YearCongratulations to Westerlands Care Home
who recently picked up an award for ASPIRE Employer of the Year.
The Care Home, based in St Nininas, Stirling was awarded Employer of the Year in recognition of its
commitment to staff development and personal wellbeing.
Irene Sharp, Care Home Manager, said: “We are delighted with the award. We are a small organisation,
so it is really nice to get some recognition. The award has also provided a good boost to staff morale.”
Around 10 members of staff at Westerlands received training through ASPIRE, including English language/
communication classes combined with dementia training to help communication with residents.
To find out more about the ASPIRE project and possible training opportunities available for your
employees, please contact Marianne Eik on 01786 432366 or email [email protected] .
New owner for Stirling Health Food StoreJosine Atsma recently took over the Stirling Health Food Store on Dumbarton Road,
Stirling from Mr D Robison, owner for 26 years.
The Stirling Health Food Store is an independent high street retailer, specialising
in quality health foods, whole and dietary foods, minerals and vitamins, herbal
supplements, homeopathic remedies, non-chemical toiletries and homebrew.
Josine said: “I have been working in the shop since 2007, first as shop assistant,
then as manager and now as the new owner.
We have a good customer base and some of our customers have been buying
goods from the shop since it opened in the 1970s!”
www.stirlinghealthfoodstore.co.uk
Stirling Wedding Show – now on 11th SeptemberThe September Stirling Wedding
Show has been brought forward
a week and will now take place
on the 11th September, not the
18th September as reported in
the Spring edition of Stirling Eye.
The show will be held in the
Albert Halls, Stirling and more
information is available from
Marie Kerr on 01786 870903.
www.stirlingweddingshow.co.uk
© Kingdom Photos
Josine Atsma
5www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Love to escape?Stirling based business lovetoescape.com is one of the UK’s fastest growing
holiday accommodation and attraction websites with over 2.5 million visitors
per annum. Originally focused on accommodation and attractions in the
Highlands and Cumbria, the business has expanded to cover the UK, Ireland,
France and beyond.
Sarah Manson, Business Manager, said: “Lovetoescape.com began in our head
office in Kippen but due to expansion, we have moved into a bigger office at
Stirling Business Centre.
Our main focus is to ensure that we provide both unrivalled quality and value
for money to accommodation, attraction and business owners. We also aim to
provide a one stop shop for holidaymakers – allowing them to plan and book
all aspects of their holiday through one website. The site covers everything
from pubs and restaurants, to tourist attractions and sport venues.
The business is constantly evolving, such as through the recent launch of a
mobile version of the website for smartphone users and development of a
dedicated ‘iPhone App’.”
www.lovetoescape.com
macrobert turns 40macrobert, Stirling’s multi-arts centre based on campus
at the University of Stirling, celebrates its 40th birthday
this year, starting with a big party on 17 September. It
was 1971 when the macrobert opened the doors with
a jam-packed season. Over the past 40 years there
have been many changes including redevelopment of
the centre’s facilities in 2002.
Liam Sinclair, Artistic Director, said: “What has remained
constant throughout is our commitment to programming
only the best entertainment for all ages, supporting artists to
create exciting new work and ensuring that as many people as
possible from the local community have access to quality arts
experiences.”
After the arrival of new Artistic Director Liam Sinclair in
September 2010, the venue also appointed Darrell Williams,
former Head of Sales and Marketing at the Festival Theatre in
Edinburgh, as its new Commercial Director and Alice McGrath,
former Development Director at Imaginate, as Director of
Creative Development, Participation and Research.
www.macrobert.org
Wallingford powersinto StirlingWallingford HydroSolutions Limited has relocated its offices in Scotland to Touch Business Centre, Stirling. Technical Director Dr Andrew Black said: “Our decision to relocate our offices to Stirling was motivated by our desire to have an office that was more centrally located and could accommodate our growing business needs.”
When searching for an office, Senior Consultant Olivia Burns,
responsible for the operation of the Stirling office, said: “We looked at
a lot of offices within the area, but the friendly and bespoke service
offered at Touch meant that it was the right choice for us. It really is a
beautiful and unique setting. We feel very lucky to work here.”
Wallingford HydroSolutions is a well-established environmental
consultancy offering services relating to all aspects of the water cycle
including river flow estimation, flood risk assessment, environmental
impact assessments and services relating to water and catchment
management. They also provide specialist software and training in this
field, including flow estimation and hydropower assessment tools.
www.hydrosolutions.co.uk
© Kingdom Photos
Wallingford HydroSolutions new office
at Touch Business Centre, Stirling
6 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Local business news
Top Mark for Stirling A new business providing a modern twist
on regular tattoo outlets recently opened
in Barnton Street, Stirling.
Billy Saunders and Ross Duncan opened
professional studio Top Mark Tattoos as they
wanted to focus on the artistic and creative side of the business in an attempt to further get
away from the stigma that some people still have of the profession.
Billy said: “Times are changing and tattoos are more fashionable, especially for women. We
wanted to create a new experience for people, embracing the new and changing clientele and
providing welcoming, modern and respectful surroundings. Clients are more demanding than
ever so the skill and quality at the design stage is crucial. This is all done in-house to ensure
that the ‘end product’ is second to none.”
With almost fifteen years experience between them, Billy and Ross looked at different areas
when setting up their business. They decided on Stirling due to its central location and their
existing customer base.
www.topmarktattoo.com
Diversification isn’tjust mind gamesMcAdam King, a recruitment consultancy based at
Laurelhill Business Park in Stirling, has launched a
new business, McAdam King Business Psychology.
The new company offers clients a range of specialist
services designed to improve business performance
through behavioural analysis and staff development. The
move has created two new jobs and paves the way for
further expansion for the ambitious Stirling firm.
Maureen Blenkharn, one of McAdam King’s founding
directors, said: “The whole issue of talent management,
staff retention, and leadership development is directly related to the recruitment process and
we’re now equipped to work with any business that wants to invest in its staff.
People are the most valuable asset for any business and ensuring that performance is optimised
from the boardroom to the shop floor has a direct correlation to profitability.”
www.mcadamking.com
City of Stirling discount leafletsStirling Council has recently produced, on behalf of the Stirling Tourism
Forum, discount vouchers aimed at visitors to the city. The Stirling
discount leaflet includes basic information for visitors to the city along
with a range of tear out discount vouchers for key visitor attractions,
cafes, restaurants, bars and shops.
If your business would like leaflets to display or would like be included
in the next leaflet, please contact Jason Clark (Tourism Executive) on
01786 442532 or email [email protected] .
New Castle Park & Ride routeIf you or your guests are
travelling into Stirling to visit
the stunning refurbished Royal
Apartments at Stirling Castle,
then why not take advantage of
the summer Park & Ride service?
Avoid traffic jams and car parking
charges by taking the Park &
Ride, which will operate from
Monday to Saturday until the end
of September from the Castleview
Park & Ride to the Castle.
This year Stirling Council’s
Economic Support & Tourism
service is supporting a new route
that takes in Murray Place and
King Street. The route is designed
to encourage visitors into the city
and not just to the Castle and it is
hoped that this will have a positive
economic impact for businesses in
the city.
The Castleview Park & Ride is just
off the M9 motorway at junction
10 and the service runs every
30 minutes from 8.35 am until
6.20 pm.
Costs: Adults £1.20 return
Children 60p return
Holders of a concessionary pass travel for free.
www.stirlingcastle.gov.uk/home/visit/facilities/parking
Billy Saunders and Ross Duncan
McAdam King Directors – Maureen
Blenkharn with Colin McAdam (L)
and Rob Miller (R)
7www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Stirling success at VisitScotland Expo Stirling Council recently collaborated with key local tourism businesses at VisitScotland’s major travel trade event in
Aberdeen in April.
Expo is Scotland’s flagship business-to-business event for the travel trade. With a new specially designed stand, ‘Stirling - Scotland’s heart’,
key visitor attractions from Stirling showcased their products and services to potential buyers from around the globe.
The stand was the result of collaboration between Stirling Council and partners Blair Drummond Safari & Adventure Park, The National
Wallace Monument, Steamship Sir Walter Scott Ltd, Stirling Castle, Stirling Old Town Jail, the Smith Museum and Art Gallery and the University
of Stirling.
Ken Thomson from Stirling District Tourism said: “EXPO is the perfect opportunity for Stirling’s tourism businesses to showcase their products.
It provides a platform to engage with contacts from the travel industry worldwide.”
Stirling Council is looking for partners for next year. If your tourism business would like to be involved in EXPO next April in Edinburgh, contact
Jason Clark (Tourism Executive) on 01786 442532 or email [email protected] .
Sun shines on Stirling Electrical ServicesFallin based electrical contractor
Stirling Electrical Services Ltd (SES)
has added to their core services
with the introduction of solar photovoltaic (PV) installations.
Solar PV is a renewable energy technology capable of generating electricity from
daylight. The electricity can then be used in the home, with any surplus being
exported back to the National Grid. After the initial setup costs, homeowners save
on any electricity the system produces, plus benefiting from a government-backed
scheme where they can receive payment for the energy generated.
SES director Scott McLean said: “As a company we carry out electrical maintenance,
installation and testing work throughout Scotland and offering solar PV installations
was a natural progression for us as we look to embrace sustainable energy solutions.
We have already invested in and implemented a solar PV training scheme for our
electricians and we are now working on solar PV installations across the country.
We are well positioned to expand in this field as the market grows and this will also
have employment benefits for the central Scotland area, as well as contributing to
the recovery of the Scottish economy.”
www.solarpvelectrician.com
Central Links, new local publicationCentral Links is a brand new publication for
Stirling and Clackmannanshire that lets people
know what is on their doorstep, supporting
local companies and services.
The publication will be produced twice yearly,
starting this autumn with a distribution of around
44,000 from Dunblane to Clackmannan. It will
provide exposure for local companies to promote
their products and services to their community.
The publication will also include local editorial,
offers, discounts, competitions and information on
events and places to go in the area.
Central Links is the business venture of Fiona Jones
(editor of Dunblane’s theWire) and Louise Owen
who feel passionately about supporting their area
and being part of a community. Fiona said: “Getting
people to use all the talents on their doorstep and
support their local businesses is our aim. The fact
that this will also protect our environment and
sustain our local economy is a definite bonus!”
www.centrallinks.co.uk
8 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Local business news
If you have recently set up a business in the Stirling Council area and would like a mention in Stirling Eye or would like to report a business news story, please contact Joëlle Russell on 01786 442778 or email [email protected]
Admajora Ltd A new network security services company
based in Callander providing solutions
and support to small and medium sized
businesses. All aspects of networking,
security and remote access are provided.
Tel: 07403 278882
www.admajora.co.uk
Andrew Baird OptometristA new opticians practice, providing free
NHS eye examinations and contact lenses
fittings. The business is located on Main
Street, Callander. Tel: 01877 330034
www.andrewbairdoptometrist.co.uk
Bob’s LocksBob’s Locks has opened a new shop in
Upper Craigs, Stirling. The business provides
24-hour locksmith services as well as key
cutting, number plates, passport photos and
much more. Tel: 01786 470740
www.bobslocks.co.uk
Dress DivaLadies boutique Dress Diva recently
relocated from Doune to Upper Craigs,
Stirling city centre. Dress Diva sell a range
of unique brands and also retail bridal wear.
Tel: 01786 445800
www.dress-diva.co.uk
Gartcarron Fire EngineeringA new business specialising in a full range of
fire safety services, from fire risk assessments
and general fire safety advice to full fire
engineering solutions for new and existing
buildings. The business is located at the
Commercial Centre, Stirling Enterprise Park.
Tel: 01786 449944
www.gartcarronfireengineering.co.uk
Head To Toe IncA new beauty salon specialising in nails,
eyebrow threading, eye lash extensions and
fish pedicures. The business is located on
Main Street, St Ninians. Tel: 01786 445778
www.head-to-toe-inc.co.uk
Kilted CampersA new business
providing fun
and affordable
campervan hire,
such as for romantic weekends for two, family
holidays and road trips with friends. The business is
located on Whitehouse Road, Springkerse Industrial
Estate, Stirling. Tel: 0843 2890652
www.kiltedcampers.com
Natures AbstractA new business specialising in paintings and crafts
using natural materials including drift wood. The
business is located on Baker Street, Stirling and
opened in Spring 2011. Tel: 01786 449225
NY SliceA New York style pizza restaurant/café,
specialising in a variety of New York inspired food,
including fresh pizza by the slice from a 20 inch
pie. NY Slice is located on King Street, Stirling and
includes dine-in, home delivery and takeaway.
Tel: 01786 447180
www.nyslice.co.uk
Pinky’s Nail BoutiqueA new nail and make-up boutique located within
Dress Diva, Upper Craigs, Stirling. The business
specialises in bespoke nail art including digital
printing, celebrity look make-up and designer
lashes. Tel: 01786 445800
www.dress-diva.co.uk
SelectA new designer ladies fashion store, selling
designer fashion at high street prices. The store
opened in the Stirling Thistles Centre in April.
Tel: 01786 450502
www.selectfashion.co.uk
StephensFamily run bakers Stephens recently opened a
new bakery in Port Street, Stirling city centre.
Established since 1873, this is the Stephens
family’s 15th bakery shop in Scotland.
Tel: 01786 449056
www.steakbridie.com
Sweet TreatsSweet Treats is a new business in
the Stirling Arcade, which specialises
in luxury handmade body products.
The business opened in May and all
products are handmade on site.
Tel: 01786 478610
Tracy Rich DesignA new, Stirling based Garden Design
consultancy. The business launched in
December 2010 and offers a full range
of professional design services from
planting plans to construction drawings.
Tel: 01786 470243
www.tracyrichdesign.com
Wren Kitchens & BedroomsWren Kitchens & Bedrooms recently
opened a new store at Springkerse
Retail Park, Stirling. The store
specialises in pre-built kitchens and
bedrooms.
Tel: 01786 241397
www.wrenkitchens.com
Business welcome…New and relocating businesses in the Stirling area include:
Kelly Walker (Owner of Pinky’s Nail Boutique) and Laura Farrant (Owner of Dress Diva)
Business profile Thunkit is a new motorcycle accessories shop located in Stirling city centre.
Owned by Rodney and Marcelle Pearson, the business specialises in
fashionable motorcycle accessories for men, women and children.
Thunkit
Rodney and Marcelle Pearson toured South Africa on their motorbikes from 2000 through to 2003, travelling to places like the famous ‘God’s Window’ in Mpluanga (Eastern Transvaal) down to the most southerly point in Africa.
9www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
From South Africa to StirlingRodney and Marcelle emigrated from South Africa to Scotland around
two and a half years ago.
Stirling Eye met up with Rodney to find out more…
talked us through the tax
system and advised us on
bookkeepers, accountants,
etc. We’ve also been
working with local business
The Write People, who
produced concept designs and
marketing material for us.”
Doing business in StirlingRodney said: “There are a lot of women out
there who ride – about 60% of the people
who come in our shop are women and they
currently account for around 30% of sales.
Most motorcycle shops only stock male or
uni-sex clothing, providing little choice or
unflattering clothing for women. We have
found a niche in the market, retailing fitted
and fashionable biking accessories for the
whole family, women and children included.”
As Thunkit is the only motorcycle shop in
Stirling city centre, they have been able to
secure stock from major brands, including
Duchinni, Buffalo, Bell, Bike It, Spada, Sidi and
Wolf M.X. clothing for adults and children.
Rodney said: “The brand reps have been
quite excited by our business model and we
have received good advice from them, such
as Marian Knight of Bike It who has really
gone out of her way to help with ideas,
letting us know what is selling well, etc.
Being a small shop, we are able to take
small orders and reps bring
us their latest products.
This means that we always
have something a little bit
different in store, catering
for all types and styles of
motorcycling.”
Rodney said: “We decided to emigrate
due to the political unrest in South Africa.
Marcelle worked in the banking industry and
there were various countries that we could
have emigrated to. We chose to locate in
Scotland as we used to holiday at the Forest
Hills Hotel in Aberfoyle and had fallen in
love with the stunning scenery.”
Once in Scotland, Rodney and Marcelle began
scoping out various business plans. They
wanted to establish a business that would
bring in an income, while allowing them to
spend time with their young children.
The couple are keen bikers and they soon
identified a gap in the market. Rodney
said: “The business plan for motorcycle
shops is completely different in South Africa.
Motorcycling is lifestyle orientated and
shops cater for women and children. We
found that motorcycle shops here in the
UK are much more male orientated, so we
decided that there was an opportunity to
bring the South African model to Scotland.”
Starting up the businessRodney and Marcelle decided to locate
their business in Stirling city centre, making
the shop easily accessible to families and
breaking with the UK trend for motorbike
shops to be located on industrial estates.
Rodney said: “Due to the Scottish weather
being so unpredictable, we decided to
locate our shop within the Stirling Arcade.
The Arcade’s fashion boutiques and beauty
services also attract a lot of female shoppers,
providing a good target market for Thunkit.”
Although the business has been self-funded,
the Pearson’s received advice from Business
Gateway on getting started. Rodney said:
“Frank Dunne, our Business Gateway Adviser
Future plansLong term, the Pearsons would like to take on
additional space within Stirling and they are
also considering franchising Thunkit.
Rodney said: “We’ve started up Thunkit as if it’s
going to be a big company, getting the business
VAT registered from the outset. We have made
a massive investment, but this will make us
savings in the long run. This might sound like
overkill for a small shop, but there will be a
return when we expand in the future.”
Thunkit - Tel: 01786 445501
10 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Stirling Business Panel
Stirling Business Panel – Executive Group updateIn the last edition of Stirling Eye it was mentioned that a
workshop had taken place at which members of the Executive Group
had discussed the structure and objectives of the Business Panel, looking to the future.
This has been a comprehensive review taking a little longer than anticipated. However, if at the end of this exercise we have a stronger and more
focused Group to lead the way forward, it will be for the benefit of all businesses in the area.
As Stirling Eye goes to print, we are preparing for another meeting to start planning future events and activities, building on the success of the
Spring Trade Fair.
Quest becomes our 700th member!Stirling Business Panel was pleased to welcome its 700th member in June, Fiona Gavine, Director of Quest Business Consulting Ltd.
The business offers business consultancy,
coaching and mentoring with a particular
focus on improving performance in life
science and health related companies.
Although based in Stirling, Quest serves
clients across the UK, Europe and beyond.
With 25 years experience in industry and
commerce in senior roles across a number of
business disciplines, Quest and Fiona are well
placed to offer a range of services to clients.
Starting her career in post-graduate
biochemical research, Fiona then trained
with Touche Ross and Co and qualified as a
Chartered Accountant, before moving back
into the scientific industry with ICI PLC and
then Astra Zeneca PLC.
Fiona then moved into the electronics/
IT sector, working with Compaq in financial
and operational roles. After a merger with
Hewlett Packard, Fiona became a director of
a European business unit with specific focus
on developing a strategy for the SME market
place.
This depth and range of experience at a
senior level gave Fiona the ideal background
to start her own business consultancy,
launching Quest in 2006.
Fiona has a portfolio of non-executive
directorships; NHS Forth Valley, Stirling
District Tourism and Accountant in Bankruptcy
(Scotland’s Insolvency Service).
When asked why she joined the Panel, Fiona
said: “I’m very keen to support local business
groups, get a feel for what’s happening in
and around the Stirling area and add my
voice to a group who can influence the
strategic direction of business development
in Stirling.”
Tony Moulsdale, Chairman of the Stirling
Business Panel, said: “The Stirling Business
Panel is delighted to welcome Fiona as our
700th member, almost a year to the day
since we welcomed our 600th member,
Morag Meighan of Comfort Zone Interior
Designers. This
healthy interest
from Stirling
businesses in
the Panel and
its activities is
encouraging
and gives
confidence that
we can work
together to
make Stirling
even more of a
success.”Fiona Gavine, Director of
Quest Business Consulting Ltd
11www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Not already a Business Panel member?
Please contact Bill Fortune (Business Partnership
Executive – Stirling Council) on 01786 443172,
email [email protected] or join online at
www.stirlingbusinesspanel.org
MEMBER PROFILEJohn Epps, Crannaig House, Aberfoyle.
Born of Scots grandparents
in England and proud of his
Scottish roots, John Epps
is a Chartered Engineer
and experienced tourism
businessman. This unusual
skill mix originates from a life in two parts.
John’s first career choice was to work in the high-tech world of
electronics – a number of things we accept as a normal part of
life in the 21st Century have felt John’s professional influence in
the late 20th Century; not least the systems that keep our sea
lanes open to trade and our airspace safe.
With his children educated and with the freedom to choose
where to settle, John retired early from the rush-everywhere
life and joined his wife Ann (herself a native of Luss on Loch
Lomondside) to start a tourism business in Stirling’s rural area 15
years ago.
John said: “This has been an entirely wonderful experience – not
least as founder members of the Aberfoyle Traders Association
(now known as Trossachs Business Partnership) and key
organisers of The Trossachs Mushroom Festival for the past
decade. We now also have friends all over the world as a result
of our business.”
John has been active in initiatives to promote business in the
rural west of the Stirling area, not least as chairman of the
Trossachs Area Network, at a time when road improvements
and floodwater control featured highly on a list of priorities for
the area.
He has also been involved with Destination Trossachs, sat on the
steering group for the Trossachs Enterprise & Rural Mentoring
Programme (TERMS) and has been a member of the Business
Panel Executive Group from the outset.
As a Business Panel Executive Group member, John serves the
interests of the rural area and also promotes Zero Waste Scotland.
www.stirlingbusinesspanel.org
2010 Annual Business Panel Survey resultsAs we reported in the last edition of Stirling Eye, the publication of
the 2010 Annual Business Panel Survey was delayed until April. This
was because the survey was kept open longer than usual due to the
severe weather. Many businesses were focused on surviving all types
of disruption that seemed at times to show no signs of abating.
The full report is now available online and can be found in the ‘Reports’
section of the Business Panel website, www.stirlingbusinesspanel.org .
One key point to note is that net satisfaction with Stirling as a place
to do business has increased by almost 14% since 2008, from 59 to
67. When most businesses also record that the key factor inhibiting
productivity is the current economic climate/market conditions, rather
than Stirling specific issues, this is an encouraging figure. Businesses
completing the survey also reported a decrease in the proportion of
full time employees and an increase in part time working over the
same period.
This is the third annual survey that we have conducted and while the
results have a key role in influencing the priorities of the Council in
addressing needs, it is disappointing that the response rate has fallen
from a high of over 50% in 2008 to around 30% in 2010.
It may be that members are suffering ‘survey fatigue’ or that we need
to review the questions that are asked. Alternatively, we may use very
short question sets throughout the year to gather information, which
take literally a couple of minutes to respond to.
This is something that your Executive Group will be discussing over the
next few weeks, but what do you think? Do you have a view?
You can let us know what your view is by emailing
[email protected] .Stirling Eye wishes to remember with affection the life of
Ann Epps who sadly passed away on 28th June 2011.
12 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Special feature
Speed networking – what’s it all about?Janet Torley, Director of Events for Business, facilitated the speed
networking events on behalf of the Stirling Business Panel.
Janet, why speed network?The networking events are based on round tables of delegates, who by a
series of moves, speak to everyone else participating. The purpose is to
facilitate business introductions and provide an opportunity for participants
to meet new businesses and start potential business relationships.
How did it go today?I thought the events went really well with good participation. Quite a few
people seemed to be meeting new businesses for the first time.
Exhibitor profilesThe following exhibitors provided their thoughts on the Trade Fair….
Elsi Duncan,
Managing Director,
D-Signs
Elsi said: “The Trade Fair
has provided a fabulous
opportunity to meet with
and talk to other local
businesses, in a friendly and
focused format. It has been
great to share information,
find out what other people
are doing and of course, generate enquiries and sales.
We have just created 1.5 new jobs and after a tough winter,
spring is really looking up. Effective communication is
crucially important and the Trade Fair has raised our profile
in the local business community.”
Based in Stirling, D Signs has specialised in effective signage
since 1983. Products include vehicle graphics, A-boards,
banners, posters and stickers all with free marketing advice.
Local clients include Arnold Clark, Prudential, SYHA, FES FM,
United Auctions and Stirling Council.
www.dsigns.co.uk
The Stirling Business Panel hosted its second successful
Trade Fair in April this year. Held at Strathallan
House, Castle Business Park, the Fair attracted over
50 exhibitors and more than 200 visitors.
Stirling Eye attended the event to find out more
about the speed networking and to catch up with
exhibitors and visitors…
Janet Torley,
Director of
Events for
Business
Events for BusinessEvents for Business is a Dunfermline based company which
facilitates business to business events, exhibitions, seminars and
networking. The business is geared to small businesses, focused
on helping them to grow.
www.eventsforbusiness.co.uk
Jim and Charmain Yule from Wi Link
Solutions
Jim Yule, Technical Manager, said: “We came to the
Trade Fair last year and made some useful contacts.
We are a relatively new family run business, so
getting our name out there is important and we
took the opportunity to do this at the April Fair.”
Charmain Yule, Business Development Manager,
said: “We promoted the Trade Fair through our
website. I would encourage as many businesses as
possible to promote the next Trade Fair – the more
visitors we can attract, the better for all attending.”
Wi Link Solutions is a Falkirk based company offering comprehensive technology
led solutions to other businesses. Individual solutions are designed to help
customers maximise the business benefits of wireless technology in a cost
effective manner. Services include WiFi help and design, wireless surveys, CCTV
services, maintenance and project management.
www.wi-linksolutions.co.uk
Stef McCutcheon, Chris Hope
and Elsi Duncan of D-Signs
13www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Stirling Spring Trade Fair
Visitor profilesStirling Eye chatted to the following visitors as they left
the event…
Gordon Cowtan, Director,
Department-E LtdGordon said: “I spent around an hour and a half
at the Trade Fair today. I have hopefully made
some good contacts and would like to come
back to the next one.”
Fintry based Department-E Ltd design and build websites and
provide a range of web related services, such as commissioning
foreign translations of website content, creating interactive cd-roms
and commissioning photography and illustrations.
www.department-e.co.uk
Valerie Smith, Owner,
Valerie Smith SolutionsValerie said: “I thought the Trade Fair this year
was better than last time, with more stalls and
the addition of speed networking events. There was a real buzz
and I met lots of people through the speed networking.
This is the best event of its kind in Stirling that I have been to.
Speed networking is an effective way of communicating what I
do. A number of people approached me about the services my
business delivers and, over coffee, I had a chance to discuss these
in more detail.”
Valerie Smith Solutions is a Stirling based business start-up
specialising in facilities management, including consultancy,
training and cost management. The business is aimed at helping
other organisations make the best possible use of their workspace.
www.valeriesmithsolutions.co.uk
Paul Rice, Director,
Pura Designs llpPaul said: “I am a speed networking virgin no
longer! I found the speed networking really
constructive, managing to speak to a lot of
people quickly. It got me really focused on
communicating what I do very succinctly.
Stirling Enterprise recommended that I should go to the Trade Fair
and I would definitely be interested in attending again.”
Pura Designs is a Stirling based web design company offering
starter packages to ecommerce / content managed bespoke sites.
www.puradesigns.co.uk
Gill Joy, Director, Intend
Business DevelopmentGill said: “We exhibited at the Trade Fair last
September and made a number of useful
contacts, including a Stirling based business
that we are now helping to bid for financial
services contracts. We were keen to come
back this year to make more contacts and
provide information to local businesses on
the Public Contracts Scotland portal.”
Intend helps businesses bid for public
sector contracts, in all categories of goods, works and services. Intend
provide different levels of support and advice, depending on the
individual needs of their customers.
The business is based in Bridge of Allan and St Andrews.
www.intend-eu.com
Colin McKeand, Founder and
Partner, Nutri-ToxColin, of Denny based Nutri-Tox, said: “This
is the second Stirling Business Panel Trade
Fair I have exhibited at. The introduction
of speed networking this year was a good
development, attracting in more visitors.
My goal is to change people’s lifestyles for
the better by helping them to accomplish
diet, lifestyle, weight management, healthy
living and healthy eating goals.
I also have corporate and public sector clients across the Central
belt, who I work with to provide staff with the knowledge, skills and
understanding to choose and maintain good health and wellbeing.”
www.diet-nutrition.co.uk
Anne Turnbull,
Operations Manager,
LA Resourcing &
Business SolutionsAnne said: “The Stirling Trade
Fair is a good way to get
to know people and make
contacts. We exhibited
again this year to meet more
people, get our name out
and build business relations.”
LA Resourcing & Business Solutions is a Stirling based
family run generalist recruitment company. The business
also offers ‘full business solutions’ packages, including
recruitment, sales and marketing, telesales and websites.
14 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
30 second interviewName: Bob Conway
Job title: Owner
Business: Bob’s Locks, Upper Craigs, Stirling
Brief company description: 24-hour locksmith and lock supplier with a dedicated door fitting
service, emergency boarding up service and a retail outlet for key-
cutting, number plates and passport photos.
How do you get to work? Van
Where is your favourite place to eat out? Why? The Kilted Kangaroo, the food is great, the beer is cold and I can sit
out in the sun after a hard shift!
What do you think the Stirling area could most benefit from? The whole community working together for a better Stirling.
What is your favourite colour? Red
What is the best thing about doing business in Stirling? The customers.
What do you think the biggest issue is for Parking in the city centre.
businesses in the Stirling area?
What is the biggest issue for your business? The first six months!
What is your favourite shop? Bob’s Locks of course. Having completely renovated my new shop, I
feel proud and pleased with the end result.
What is your greatest ambition? To become a self made millionaire.
Bob’s Locks: 01786 470740 www.bobslocks.co.uk
Mary Portas masterclasses come to StirlingA two-hour Mary Portas retail master class taster session is coming to Stirling this Autumn.
Developed in conjunction with Skillsmart Retail and delivered exclusively through the National Skills Academy for Retail’s skills shops, the Mary
Portas guide to successful retailing gives a unique insight into improving independent retail businesses and includes Mary’s advice on essential
elements such as visual merchandising, marketing, buying, finance and the all-important vision for the store.
The taster session allows businesses to try before they buy, with seven specialist modules available following the taster session, covering every
stage of creating and running a successful business, with hints and tips on how to improve performance.
The topics include:
l My shop, my future Building, mobilising and maintaining a vision for the business
l Retail finance and business planning Understanding the key financial factors driving the business and what impact they have; how to keep
track of how well the business is doing; get a grip on the cash; and what to do when things aren’t going to plan
l Buying for your customer Buying the products that will attract and keep your customers as well as delivering profit
l Selling and service skills How to stand out from the crowd and use the customer service experience to bring more cash through the tills
l Merchandising, display and windows Creating desire and the wow factor to set the shop apart from the rest
l Marketing for more customers How to spread the word about the business without spending the earth
l You and your team Developing both the management and store team to create a forward looking, successful business
The Stirling Arcade will host the taster session. For more information, please contact Andy Kennedy (City Centre Manager) on 01786 442534, or
email [email protected] .
15www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Customer First opens in city centreCustomer First, the Council’s one stop shop, has
opened its doors to the public.
Located in Port Street, Customer First brings new life right
into the heart of the city centre by occupying a unit that stood empty for over two years.
Customer First provides a one-stop facility in a convenient location for people needing
face-to-face help and information from the Council. Also located within the building are
advisers from HM Revenue and Customs and VisitScotland. The building has confidential
meeting rooms so that members of the public can make appointments to speak with
Council and other partner agency staff in private.
Councillor Scott Farmer, Portfolio Holder for Economy, Tourism and Finance, said: “We
understand that these are challenging times for city centre businesses, but through
investing in this property the Council is playing its part in boosting city centre footfall.”
“And, with the reopening of the magnificent Royal Apartments at Stirling Castle following
their £12m refurbishment, we’re anticipating an increase in visitors and we need to be
ready to extend a warm, Stirling welcome. Customer First will help us do this.”
Picture Shows: (L to R) Councillor Scott Farmer, Stirling Council Chief Executive Bob Jack,
HM Revenue & Customs Manager Cath Joyce and Vicki Miller, Head of Local Marketing at
VisitScotland.
Thistles Partners Against CrimeIn the first scheme of its kind anywhere in Scotland, the Thistles Shopping
Centre has given its tenants a unique opportunity to be involved in the
ongoing fight against business crime.
By providing every tenant within the centre with membership of Retailers Against Crime
(RAC), they now have access to information and images of offenders, including organised
shoplifting teams, purse dippers and fraudsters.
In conjunction with this membership, a new radio system aimed at making life tougher
for shoplifters is now operational in the centre. The radio system, used in conjunction
with the images, allows the fast transfer and sharing of real-time information between
businesses and the centre’s dedicated security staff. This helps with the quick identification
of offenders and suspicious characters and increases the ability of security staff to deliver a
quick response to any incidents reported.
Launched in February 2009 the scheme has achieved consistent success in terms of
preventing incidents and the apprehension and removal of shoplifters from the centre.
The scheme is supported by five partner agencies: Thistles Centre, Retailers Against Crime,
Central Scotland Police, VSG Security and Stirling City Centre Initiative.
Qualifications to do the businessMany people know the
Scottish Qualifications
Authority (SQA) for
school examinations
and college courses, but it also offers a wide
range of qualifications and services designed
to support businesses.
SQA has a strong and consistent track record of
work with employers, Sector Skills Councils and
professional bodies. These partnerships ensure
that qualifications are designed and developed
to be fit-for-purpose and reflect the needs of
the industries and sectors they support.
If lifelong learning is the phrase on everyone’s
lips, then Scottish Vocational Qualifications
(SVQs) are the way we can make sense of it.
Designed to be delivered in the workplace,
SVQs are developed by industry and based on
national standards of performance.
Professional Development Awards (PDAs)
are qualifications for people already in a
career who are looking to develop their skills.
PDAs can form a central part of training and
development for forward-thinking companies.
National Progression Awards (NPAs) are
designed to not only provide specific skills, but
also to underpin the employability skills that
employers are looking for in their staff.
SQA offers qualifications to suit all sectors and
levels and also provide a customised awards,
credit rating and endorsement service.
Janice Anderson is SQA’s Business Development
Manager in the Stirling area and she would
welcome the opportunity to visit businesses to
keep them up to date with new qualifications
and services. She can be contacted on 0303
333 0330, email [email protected] .
Janice Anderson, SQA Business Development Manager for the Stirling area
15RLING EYE Focus on the local economy
16 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Business space developments
OfficeOffice space is being taken up on the fringe of the city centre reflecting confidence
in quality traditional well-located accommodation in the city.
Andrew Peel of Graham and Sibbald, joint letting agents with Montagu Evans said:
“Two recent lettings within the traditional townhouse at 7 Melville Terrace, Stirling
has left only one suite of 232 sq m (2,500 sq ft) remaining within the extended
ground floor of this prominent building. It also reaffirms Stirling’s first class location
for business within central Scotland.”
Agape have leased the lower ground floor and Elgin based property development
company, Springfield, has leased the whole of the first floor, which extends to 140
sq m (1,513 sq ft) to manage their sales and construction activities for their central
Scotland sites.
For more information on remaining office space at this location please contact
Andrew (Graham and Sibbald) on 01786 463111, email [email protected] or Peter
Fleming (Montagu Evans) on 0131 229 3800, email peter.fleming@montagu-
evans.co.uk .
Although some space remains within Earlsgate House, Stirling, Simon Capaldi
of GVA confirmed: “Office space has been recently leased within this impressive
traditional building with terms out on other space showing service activity in the
marketplace.”
More information on remaining space is available from Simon (GVA) on 0131 469
6065, email [email protected] or Andrew Peel (Graham and Sibbald) on
01786 463111, email [email protected] .
At Stirling University Innovation Park, Symbiosis Ltd has relocated within the
Innovation Park to Scion House with construction of clean room accommodation
underway for their pharmaceutical business.
Within Springkerse Industrial Estate, Aqualife Services Ltd has taken a substantial amount of office space extending to 427 sq m (4,600 sq ft) for
their fish vaccination business demonstrating the attractiveness of Stirling as a headquarter location of choice.
IndustrialDespite a continuing challenging climate Andrew Peel
of Graham and Sibbald has confirmed that there has
been another letting at Imex Business Centre, Broadleys
Business Park, Stirling with skier Alain Baxter taking
space for ski repairs and sales.
There are now limited opportunities at this location
although more information on remaining space is available from Andrew (Graham and Sibbald)
on 01786 463111, email [email protected] .
The former TNT building in Broadleys Road, Springkerse Industrial Estate, Stirling has been
acquired by local entrepreneurs who intend to strip back and reclad the building providing
around 1,160 sq m (12,500 sq ft) of space. Quoting rental from £54 per sq m (£5 per sq ft).
Sandy Falconer of property letting agents J&E Shepherd said: “Once upgraded, the space will provide a welcome addition to Stirling’s property
market offer, situated within Stirling’s key industrial location.”
For more information on this space please contact Sandy (J&E Shepherd) on 01786 450438, email [email protected] .
Imex Business Centre, Broadleys Business Park
7 Melville Terrace, Stirling
Earlsgate House, Stirling
17www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Looking for commercial property? Visit www.stirling.gov.uk/property
Planning applications update
Stirling Agricultural CentreSince taking ownership of the Stirling Agricultural Centre in March 2011, United Auctions (UA),
Scotland’s leading livestock auctioneers and procurement
specialists, has welcomed two significant businesses to
the Centre – and to Stirling.
Agricultural supply company, Carrs Billington Agriculture
has opened a new 650 sq m (7,000 sq ft) ground floor
retail store and CKD Galbraith, one of Scotland’s leading
independent property consultants, will base their new
central Scotland ‘hub’ at the Centre.
CKD Galbraith’s move to Stirling marks a significant
expansion of their comprehensive property services to the
agricultural and rural sectors and enhances their four-year
alliance with United Auctions. They initially intend to staff
the new office with 20 personnel and will maintain their
presence in local estate offices in Houston, Renfrewshire,
and Bishopbriggs, East Dunbartonshire.
www.uagroup.co.uk
The following planning applications with a significant business focus
have been submitted to Stirling Council since the last edition of Stirling
Eye (March 2011) and are still being considered, pending a decision:
l An application by Dental Surgery Limited to convert a shop
into a dental surgery (220 sq m) at 64-66 Port Street, Stirling.
l An application by Eduardo Zaldua for change of use from
public toilets to hot food takeaway (55 sq m) at the public
toilets at Station Road, Stirling.
l An application by Burn Stewart Distillers for change of use of
a former canteen building to form a distillery visitor centre
including associated new car parking facilities (1,940 sq m) at
Deanston Distillery.
The following planning applications have been approved:
l An application by Mr Craig MacFarlane for change of use from
an education establishment to repair and sale of cycles and
associated goods and products (60 sq m) at 2 Alloa Road,
Causewayhead (see picture).
l An application by A1 Designs for change of use to incorporate
a restaurant with takeaway element and construction of
a wood burning oven and chimney (600 sq m) at the Old
Schoolhouse, Alloa Road, Stirling.
The following planning
applications have been
supported in principle but
are subject to detailed
negotiations to draw up
planning agreements:
l An application by the Stirling Development Agency for a mixed use
development comprising Class 1 (retail), Class 3 (food and drink),
Class 7 (hotel), Class 9 (Houses) and Class 11 (assembly and leisure)
– 4,784 sq m retail – at land and buildings at Burghmuir Industrial
Estate, Stirling.
l An application by Sainsbury’s Supermarket Ltd to erect an extension
to an existing store, including a mezzanine floor (to accommodate
new café), new entrance lobby, revised service yard and access,
associated car parking and landscaping (3,700 sq m increase from
existing store floor space) at Sainsbury’s, Back O’Hill Road, Stirling.
A planning application by the Angling Centre Stirling Ltd for a new
angling centre with residential accommodation above on land near
Craigforth roundabout, has been withdrawn.
Planning applications correct at mid-June 2011.
RetailStirling city centre is benefiting from
the opening of a new bank, HSBC
plc in a prominent retail unit within
Murray Place extending to 584 sq m
(6,284 sq ft).
Outwith the city centre, Stirling Cycle
Repairs has taken occupation of a
unit on Alloa Road, Causewayhead,
Stirling. A nearby retail unit at
Airthrey Road, Causewayhead,
Stirling, which extends in total to
386 sq m (4,155 sq ft), will benefit
from subdivision into two retail units,
workshop/storage and first floor
office space.
More information on the mixed
space at Airthrey Road is available
from Andrew Peel of Graham and
Sibbald on 01786 463111, email
Stirling Cycle Repairs – www.stirlingcyclerepairs.co.uk
Planning schedules can be viewed at www.stirling.gov.uk/planningschedule
Neil McLean, Group Joint MD of UA with James Galbraith, Chairman of CKD Galbraith outside the Stirling Agricultural Centre
Business space developments
18 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Manor Farm Business ParkStirling Eye met up with local entrepreneur Tom Cox to find
out more about his business investments and in particular,
Manor Farm Business Park.
our new build programme. Despite the tough
and challenging market conditions, we have
successfully let out four of our new units at
Manor Farm and have a further three currently
in negotiation. I believe this has been down
to our flexibility, the high quality of our units
and the fantastic location of our business park.
What does the future hold?We plan to expand the existing business
park and develop the land to the south
of the main road. We are looking at high
quality office space, 4/5 star hotel spa and
conference centre, tennis academy, sports
injury clinic and around 120 live/work
homes. We are currently in negotiation with a
number of local and international companies
and organisations on a range of bespoke
development opportunities. I can’t say more
at this stage, but I’m sure Stirling Eye will
keep everyone informed in the near future.
For further information on available units at
Manor Farm, please contact letting agents
Ross & Liddell on 0141 204 7355.
Tom, what is your background?I am originally from Coatbridge where I
left school at 16 to start my apprenticeship
as an engineer, gaining both ONC and
HNC qualifications in Engineering. I then
spent three years in the Merchant Navy as
an Engineering Officer before moving to
Marshall Food Group where I eventually
became Chief Engineer. After eight years at
Marshall’s I moved on to take up the role
of Group Engineer at Pinneys of Scotland,
before starting up my own business,
Oakwood Foods Ltd in 1989.
Oakwood, based in Bellshill, was the first
chilled sauce specialist in the UK and quickly
became the market leader in this sector,
with this success resulting in a new high
tech 26,000 sq ft factory in Uddingston
where we produced around 60 tonnes
of sauce recipes per week. In December
2000 I sold the company for several
million pounds to McPhie of Glenbervie
and after a short break, used the cash to
leverage a £50 million bank loan to invest
into the UK commercial property market.
Whilst property investment is now my
core business I have also been involved in
a wide range of industries including film
production, branding, water cost reduction
and juice manufacturing to name but a few.
Can you tell us more about Manor Farm?I bought Manor Farm near Blairlogie about
six years ago and immediately set about
expanding the existing business park. Our team
designed and built a range of 1,250sq ft to
3,500sq ft high quality industrial/storage units
aimed at the start up and existing business
market. We have also invested just over a
million pounds in infrastructure and landscaping
with new roads, water, sewage, electricity,
communication now in place for our future
expansion programme.
Features of the new industrial units include
steel portal frames with insulated composite
steel profile cladding, modern air conditioned
office space, eaves height of eight metres, high
load bearing polished concrete floors, automatic
sectional insulated up and over doors, flexible
open plan layouts and designated car parking.
Plans have also been approved for a high spec
children’s nursery and day care facility.
What impact has the recession had?I decided to offload the majority of our property
portfolios just before the recession, so we sold
at, or near, the top of the market. This has to a
degree insulated us from the severe effects of
the downturn and, on a plus side, allowed us to
take advantage of lower construction costs for
Tom Cox
Tom has owned 15 successful companies to date and has mentored numerous businesses throughout his career. He gives £1m of his personal fortune to charity every five years and has sponsored a wide range of sports including Judo, Football, Squash and Boxing.
Manor Farm Business Park
19www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Interview with... Jason Clark Stirling Eye met up with Jason Clark, Tourism Executive at Stirling Council
to find out about the recently established Stirling Food & Drink Forum…
Food & drinkSector feature
Food & drink The food and drink industry is a major contributor to Scotland’s economy, generating
around £10 billion per annum. The Scottish Government has also recognised the sector as
having a significant role to play in growth of Scotland’s tourism industry.
Tourism Intelligence Scotland recently produced a booklet on the food and drink experience in Scotland
as part of a series detailing seven opportunities for growth in Scottish tourism. The booklet provides
practical advice on improving the tourism experience based on three trends impacting on tourism:
l New experiences – tourists want to try famous Scottish produce and dishes, and tell family
and friends about it when they return home. There is demand to sample luxury, but at affordable
prices. The social element of dining is increasingly seen as an important part of the experience.
Many establishments are using websites such as Trip Adviser to monitor and adapt their offering in
response to feedback, seeking to achieve excellent customer reviews to help market their business.
l Culture capital – people increasingly have a strong awareness of health issues and this is
driving demand for healthy local produce and information about how food is prepared. In response,
many eateries are adapting menus for specialist diets or introducing a social hook, such as a cultural
experience that compliments the food and drink experience.
l Authenticity – visitors want to experience the genuine article and are looking for a unique
experience. Businesses can help make their food and drink experience stand out by providing
information on ingredients, recipes and ethically sourced produce. This also provides visitors with
an additional educational experience.
The Food & Drink Experience in Scotland booklet is available to download from
www.tourism-intelligence.co.uk .
Jason, why establish a Food & Drink Forum?Research from the City of Stirling Visitor Survey over
the last three years has highlighted that there is room
for improvement in Stirling’s food offering. There does
seem to be a gap between what visitors are looking for
in terms of food and drink and what they are actually
experiencing. The food and drink element is a critical
part of visitors overall experience and the chance to try
local/national dishes forms part of an authentic and
memorable visitor experience.
With help from Scottish Enterprise, two half–day tourism
innovation workshops were held in The Golden Lion
Hotel and Albert Halls in March with a range of local
food and drink retailers. From the workshop discussions,
the group felt there was value in establishing the
private sector led Stirling Food & Drink Forum.
What is its purpose?The Forum aims to raise the profile of
Stirling’s food and drink outlets and
improve their bottom line. The Forum
will focus on the tourism market and
look at the opportunities to increase
business, exchange views, information
and marketing intelligence.
Who’s involved?The Forum includes a number of
Stirling based businesses, such as the
Golden Lion Hotel, Terraces Hotel,
La Ciociara Restaurant, Legends
Café (Wallace Monument), Imperial
Restaurant, No.2 Baker Street, The
Burgh Coffeehouse, Café Crema, Café
Nero and West Plean House.
How can local businesses get involvedThe Forum is actively looking for more
city centre food and drink retailers to
join. The next meeting is Monday 19th
September, 10 am, at the Golden Lion
Hotel in Stirling. New members are most
welcome. Please contact Jason Clark at
Stirling Council if you are interested in
attending on 01786 442532 or email
Food & drinkSector feature
20 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Name: Alex Taylor, Owner
Business: Café Crema, Stirling
Café Crema is a coffee and sandwich bar
located in Murray Place, Stirling.
Background:Alex was a professional footballer for 20 years playing for a
number of clubs including Dundee United. After retiring from
football, he established a number of fishmongers in South
Lanarkshire with his brother.
Around 10 years ago, Alex opened Café Crema in Hamilton and six
years ago, opened Café Crema in Stirling.
Can you tell us more about Café Crema?I chose to open Café Crema in Stirling because it is easier to start
up a business and make an impact in Stirling than in larger cities.
As it is hard to make a business work on just takeaway, we also
have indoor and outdoor-seating areas. The four key elements to
the business are:
l Quality fresh produce made on site daily.
l Excellent customer service.
l Good look and vibe to the café.
l Pricing pitched at a level that people can afford.
Is there anything that would improve Stirling’s food and drink offering?I think the offering is quite similar to other areas and we would
benefit from more diverse independents locating here. As Stirling
is a prominent tourist destination I think there is good demand for
quality Scottish food.
I hope that the new Food & Drink Forum will provide the
opportunity to share ideas, discuss how Stirling looks and what
local businesses
can offer.
Café Crema –
01786 464620
Name: Teresa Farmer, General Manager
Business: Terraces Hotel, Stirling
18 bedroom hotel, with bar, bistro and
beer garden.
Background:Teresa has worked at the Terraces Hotel
for 14 years since moving to Stirling from
Caithness. She was promoted to General Manager in January.
Can you tell us more about the Bistro?We offer really good quality Scottish pub food, combined with
fantastic service and are open to the public as well as guests.
Our staff are fully trained about the products we offer, so have the
confidence to talk to customers about our whisky collection, wine list
and food ingredients.
What is the best thing about Stirling’s food and drink offering?The variety. We often recommend other good places to eat, such as
Khushi’s and Papa Joes.
Is there anything that could be done better?Market better what is on offer, and there is always room to improve
the customer experience. We review websites such as Trip Adviser
and Late Rooms for feedback and enhance our services accordingly.
Is there anything big on the horizon?2014 is going to be huge for Stirling with the 700th anniversary of
the Battle of Bannockburn, the second year of Homecoming, the
Commonwealth Games and the Ryder Cup – it is going to be crazy for
bed nights!
www.terraceshotel.co.uk
Teresa Farmer and colleagues at the Terraces Hotel recently climbed Ben Nevis in aid of the Eilidh Brown Appeal, which is raising money to build a cancer respite centre in Stirling.
The designer of the interior of Café Crema also recently designed the interior of the Corinthian in Glasgow.
Case Studies ...
Alex Taylor, Owner
of Café Crema
Teresa Farmer, General
Manager of the Terraces
Hotel
Food & drinkSector feature
21www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Interview with... Nicola Haslem Stirling Eye met up with Nicola Haslem, Chair of Stirling’s Food &
Drink Forum and General Manager of No.2 Baker Street, to find
out more about the local food and drink industry…
Nicola, what is your background?My mum and dad owned a hotel, so
I have been involved in the food and
drink industry from an early age. I
trained as a chef and ran my own
pub and was also a manager at TGI
Friday’s.
I took up the post of General Manager
at Belhaven’s No.2 Baker Street,
Stirling in December 2009.
What is Belhaven’s involvement in Stirling?Belhaven, now part of the Greene King
group, has its headquarters in Stirling.
It owns six pubs in Stirling city centre,
including No.2 Baker Street, Molly
Malones, Drouthy Neebors, The City
Walls, The Corn Exchange and most
recently, it bought Morrisons Cold Beer
Company. It also owns the Borestone
Bar in St. Ninians.
Why invest in Stirling?Belhaven has identified Stirling as an ideal
place to invest, with so much going for it
including the university, good year round
tourism base, major branded shops, visitor
attractions and wealthy surrounding area.
What is your involvement with Stirling’s Food & Drink Forum?I attended the initial food and drink workshops
held at the Golden Lion earlier this year and was
elected Chair.
I am already using information provided through
the Forum to make my business more profitable
and raise Stirling’s tourism experience. In
response to results from the City of Stirling Visitor
Survey, I have added more salads to our menu
and extended the time we serve food for in the
summer months. This is working really well – we
sold 22 meals last night between 9 and 10 pm!
I have also introduced a ceilidh night every
Wednesday and this is already attracting in lots of
tourists.
The countdown begins to the inaugural Spirit of Stirling Whisky FestivalThe inaugural Spirit of Stirling Whisky Festival has been officially announced for
12th May 2012, to be held at Stirling’s Albert Halls.
Festival organisers are in the process of lining up between twenty to thirty prestigious
Scottish distilleries to exhibit on the day, as well as a number of other key local
complementary businesses.
Event co-organiser Cameron McCann said:
“Our vision is to bring a new unique event to Stirling. This exciting event will enable visitors to
taste their way around Scotland in one day as they ‘nip’ from one whisky region to another – in the comfort of the Albert Halls in Stirling.
The initial response from the distilleries has been very encouraging. Two of the confirmed distilleries have agreed to run whisky master
classes on the day for those that would love to learn a bit more about selecting, nosing and tasting Scotch whisky.
We aim to attract an international audience to the event and have just launched the Festival website where everyone can read the latest
news and find out where to get hold of tickets.”
www.spiritofstirlingwhiskyfestival.co.uk
What are your aspirations for the Food & Drink Forum?I want the Forum to help establish Stirling’s
identity, with members working together to
raise the tourism experience across Stirling.
We are also looking into developing a
brochure for visitors with a footsteps map of
good places to eat and drink in the city.
Nicola Haslem,
General Manager of
No.2 Baker Street
The BBC recently filmed one of No.2 Baker Street’s ceilidh nights for BBC Alba.
22 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Action in Mind launches new mental health employment initiativeOne in four people suffer from a mental health disorder
at some point in their lives. These include many talented
and well-trained employees who fall victim to depression,
work-based stress or more serious disorders like bipolar or
schizophrenia.
Recent statistics issued by Mind and the employment research centre
Incomes Data Services also suggest that anything between a fifth
and quarter of work-based absenteeism is due to long-term mental
health disorders.
It is in this context that Action in Mind, Stirling’s largest provider of mental health services, has launched a new mental health initiative aimed at
local employers called Working Well.
Launched in June at Holyrood in collaboration with the Scottish Parliament’s Community Partnerships Project, Working Well seeks to work with
local Stirling employers to monitor and evaluate best practice in the recruitment, training and retention of people with mental health disorders,
focusing in particular on how firms are making appropriate ‘reasonable adjustments’ to working conditions as specified by the Equality Act which
came into force last year.
The findings of this research will be published in a guide launched at the Scottish Parliament in March 2012.
Michel Syrett, Working Well coordinator and mental health champion at Action in Mind, said: “We know that gaining or retaining access to
fulfilling paid work is an important milestone for anyone recovering from a mental health disorder. At the same time, employers need to find
ways to reduce absenteeism due to mental illness and retain valued and skilled staff who fall victim to mental disorder. We hope to work with
employers to address these issues in the coming months.”
Employers interested in taking part in Working Well can contact Helena Scott, Executive Director, Action in Mind (formerly Stirling and District
Association for Mental Health) on 01786 451203 or email [email protected] .
Michel Syrett (centre) with members
of Action in Mind at the Scottish
Parliament on 15th June
Don’t miss out on subsidised Flexible Training OpportunitiesSkills Development Scotland’s Flexible Training Opportunities initiative has
been extended, with applications invited by no later than 31 March 2012.
Flexible Training Opportunities was first introduced as a concept in the
summer of 2010 to help small to medium sized enterprises weather the
recession by investing in staff training, and is supported by the European Social Fund.
Companies with up to 150 employees - including sole traders - can have 50 per cent of their training costs
met up to a maximum of £5,000. There is a limit of £500 per training session, but other than that the
initiative is really flexible with businesses able to train up to 10 individuals, invest heavily in just one or
two, or a number of variations in between.
For further information and to download an application form, visit www.skillsdevelopmentscotland.co.uk
Interview with...
Joanne Parkin (Technical Director) and Robert King (Laboratory Manager), Select Laboratories Ltd (www.selectpharma.co.uk)
23www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Gordon Bell,Executive Director, STEP
STEP has 22 employees There are 120 businesses located at STEP’s sites, employing around 400 people
STEP provides office and workspace accommodation on flexible lease terms at three separate locations
STEP assisted 251 business start-ups in 2010/11
Gordon, what is your background?I trained as an accountant in Northern Ireland
before joining Rolls Royce (Aerospace) in Derby
23 years ago. Following the manufacturing
theme, I then worked at the Bowater Group;
British American Tobacco; and, Cowie based panel
processors Norbord.
Latterly, I worked for the Scottish Manufacturing
Advisory Service (SMAS) at Scottish Enterprise,
progressing to the Director’s role.
Why come to STEP?Having played a key role to establish SMAS
as one of Scottish Enterprise’s most successful
support programmes, I wanted a new role that
would offer a bigger challenge. Being able to
help and support people who want to start their
own business is a great opportunity.
What is STEP’s history?STEP was established in the early 1980s when
Imperial Tobacco Ltd closed the John Player
Factory in Stirling, making around 400 people
redundant. Imperial gifted the building and
£400,000 working capital to STEP to convert the
building into flexible workspace for business
start-ups. In addition, STEP manages Enterprise
House and Stirling Business Centre.
What does STEP offer local
businesses today?Businesses can access a unique package of
flexible sized business premises at very good
terms combined with business support through
Business Gateway. Advisers are on hand to
provide advice and we deliver a range of our
own commercial training.
Stirling Enterprise (STEP) provides help and support for
starting and growing a business, delivers the Business
Gateway service, provides flexible business space,
training and more. Stirling Eye met up with STEP’s
new Executive Director Gordon Bell to find out more…
We recently secured LEADER funding to
deliver Sustainable Tourism Grants for local
businesses (see page 28 for more details).
We also help businesses’ to create websites,
and can provide businesses with free audits
of their websites, including advice on things
like boosting Google listings.
What kind of tenants do you
have?The tenants at our three business sites cover
a wide range of sectors, with everything
from painters & decorators, walking
holidays and antique restoration; through to
textile design, a knitted glove manufacturer,
ironing service and graphic designers.
Our biggest unit is 4,000 sq ft and is let to
Select Laboratories Ltd, and our smallest
unit is 150 sq ft, let to Forth Taxis.
What are your initial priorities
for STEP?To make sure that anybody thinking about
starting a business comes to talk to us
so that we can help make the business a
reality.
I would also like STEP to engage more with
communities and do more to stimulate
entrepreneurship. While we already hold
rural road shows and a regular clinic in
Callander, I feel there is an opportunity to
engage better with rural communities.
In 2010, 43% of working age adults in
Scotland who thought there were good
opportunities for starting a business
agreed that fear of failure would prevent
them from doing so - STEP can help
allay some of these fears and support and
encourage individuals to take that first step.
Entrepreneurial aspiration is even lower for
the 18-24 year old age group, so I would like
to target this group in particular.
We are currently developing a project that
will provide examples of local people who
have successfully started up in business,
providing practical advice to other aspiring
entrepreneurs.
What are your long-term
priorities for STEP?STEP is integral to the economic prosperity of
the Stirling area, and I would like to establish
Stirling as the preferred location for starting
and/or growing a business. STEP has a key
role to play in providing practical help, support
and encouragement that will be of assistance
to any new start or growing business.
www.stirling-enterprise.co.uk
Garry Bell, Forth Taxis (01786 449244)
24 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
At your service Environmental Protection Environmental Protection At your service
Air quality monitoringNitrogen dioxide levels are measured at
10 locations and particulate levels at one
location in the Stirling Council area. This
helps to build up a picture of air quality in
the area and allows future predictions of
air quality trends.
Animal control Stray dogs found during office hours are
picked up by the dog warden service
(by Police out of hours) and taken to
Bandeath stray dog shelter. Dogs may be
re-claimed by their owners within seven
days. After this period, Stirling Council will
attempt to re-home the animal. The dog
warden service also promotes responsible
dog ownership, investigates dog fouling
complaints and issues fixed penalty fines.
Animal welfare at licensed premises Issuing licences – a licence is required by anyone
wanting to operate a breeding and/or boarding
establishment for dogs, operate a pet shop
or riding establishment, keep dangerous wild
animal(s), performing animals or run a zoo.
Contaminated landIn common with local authorities throughout
the UK, Stirling Council has a legacy of land
contamination due to industrial and other historical
land uses. The service identifies and seeks the
remediation of contaminated land in the area and
has a responsibility to ensure that land is made
‘suitable for use’ through the planning process.
Noise and other statutory nuisancesInvestigation of noise from domestic, commercial
and industrial premises. Times when the noise,
smell or smoke etc. becomes obvious should be
noted to help with any investigation. A night noise
team is operational Thursday to Saturday 8pm-
3am.
Pest control service Technical advice and practical treatment is
provided for a range of nuisance pests – rats,
mice, insects, lice, birds, woodworm, slugs and
snails. Commercial pest control prices until 31
March 2012 are £37.50 per visit + £32.70 labour.
Stirling Council does not treat bats, Scottish Natural
Heritage should be contacted about bats on
01786 450362.
Radiation monitoring Obtain and assess data on environmental
radioactivity in and around the Forth estuary in
partnership with other councils bordering the
estuary.
Smoking
legislationEnforcement of smoking
regulations – smoking
is now prohibited in
all workplaces and
enclosed public spaces
to which members of
the public have access. Vehicles including
buses, taxis, company cars, ferries and
trains are also covered by the ban. It is also
compulsory for all businesses to display a
mandatory No Smoking sign.
Mains drinking water qualityScottish Water deals with complaints
regarding mains drinking water supplies -
telephone 0845 601 8855. The Public Health
Team is notified of any incidents regarding the
quality of mains water and become involved
in the management of any waterborne
hazard incident that could pose a threat to
public health. The Commercial Team deals
with private water supplies. The Scottish
Environment Protection Agency (SEPA) deals
with complaints regarding pollution of rivers,
burns and lochs – to report a complaint in the
Stirling area, telephone 01786 452595 and to
report a complaint in the west of Stirling area,
telephone 0141 945 6350.
Environmental Protection The Environmental Health Service monitors and controls various aspects of the environment that
have a direct impact on human health and quality of life. The service is responsible for ensuring a
healthy and safe living and working environment for residents and visitors to the area.
Environmental Health is based in Viewforth and can be contacted on 0845 277 7000 or email [email protected].
Here we focus on the various areas of work that the Public Health Team carries out:
25www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
At your service Environmental Protection Environmental Protection At your service
Animal Control Officer
PROFILE
Name: Bobby Cranie
Role:To provide a pest control service (except at food
premises), inspecting licensed animal premises
such as pet shops, animal breeding and boarding
businesses and providing advice and consultation to
new animal related businesses. A service to look after
stray dogs and to prevent dog fouling and dog barking
issues is provided. Dog training is also provided.
Current workloadBobby carries out licensing inspections of pet shops,
catteries, kennels and animal breeding businesses and
these business premises are inspected on an annual
basis. Occasional inspections are also carried out to
ensure that businesses comply with the conditions of
the licence.
For people wanting to start an animal related business,
such as a boarding or breeding facility, Bobby gives
advice from the outset, even when the business is still
just an idea.
Bobby said: “It is important that before work on the
building commences, the client benefits from our
advice to ensure any potential problems are overcome
at the outset. We provide advice and consultation from
concept stage, all the way through the build to the
opening of the business so that the end result is high
quality.
We inspect around 25 properties each year and we take
animal welfare very seriously. We are extremely proud
of the fact that boarding and breeding premises in
Stirling are of such a high standard.”
Bobby also works to promote dogs in a positive way,
for example, he recently arranged for a professional
search and rescue dog demonstration at Bridge of Allan
Primary School. The school children hid in the local
memorial park and the dogs found them.
The Contaminated Land team screens every planning application and building warrant submitted for potential contaminated land issues, to protect public health.
Case study
Harry Preston, Contaminated Land Officer and Ian Ferguson, Head of Business
Development at Active Stirling
Contaminated land is a serious issue. Officers Harry Preston, Helena
Dewar and Joanne Wilson make up Stirling Council’s Contaminated
Land team. They provide specialist advice on any contaminated
land issues, especially important for residential development on
brownfield sites.
The Contaminated Land team is currently working with Ian Ferguson, Head of
Business Development at Active Stirling on a proposal to bring land back in to use
at Borrowmeadow, otherwise known as the Forthbank Loop Project.
This derelict site was the main site for the disposal of domestic refuse from 1965
until 1982. It is the largest undeveloped and underused area of land within this
part of Stirling due to its location and ground conditions.
Active Stirling is looking to develop this site for outdoor recreation and sporting
activities. The team has worked closely with Active Stirling, providing specialist
opinion on the project to ensure what is proposed on the land can reasonably be
achieved.
Harry said: “Ultimately, this idea will have to go through the planning process
and the land will have to be shown to be fit for purpose. This includes adding
contaminated land ‘conditions’ to any planning approval and reviewing specialist
consultants’ reports regarding the proposed development.
If Active Stirling and their partners decide to progress with the project, we will
carry on providing advice and consultation throughout the process from the
application being submitted to the end result.”
26 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
RACMSA Rally of ScotlandFriday 7th – Sunday 9th October 2011
New Forth Valley College Stirling campus takes shapeConstruction is well underway on Forth Valley College’s fantastic new campus at East Kildean, Stirling.
The striking building is really taking shape now and is already a prominent feature on Drip Road, Raploch. The college is set to move from their
current campus on Kerse Road to the new site in April 2012.
The campus promises to transform education and training opportunities. It will offer increased provision and state-of-the-art facilities and with
the stunning riverside setting, overlooked by some of Stirling’s most famous landmarks, will provide an inspiring learning environment.
For all the latest news, please visit www.forthvalley.ac.uk/building_your_future or join the College on Facebook and Twitter.
Artist’s impression of
new Stirling Campus
The spectacular high speed
route for this years’ RACMSA
Rally of Scotland – the UK’s
only round of the high profile
Intercontinental Rally Challenge
– has been announced with
several exciting changes in
place for 2011’s event.
From the 7-9 October, some of
the world’s leading rally drivers
and teams representing top
makes such as Ford, Skoda,
Proton, Peugeot and Subaru
will be in action on gravel
tracks in the forests of Stirling
and Perth & Kinross.
Again, the rolling countryside of
Stirling will provide a stunning
backdrop for the Rally of
Scotland and will also show
off the area in all its splendour
before a potential global TV
audience of millions, who will be
watching Eurosport’s coverage of
the event.
Cars will be waved off from a
ceremonial start at Stirling Castle
on the Friday (7 Oct) but then
comes an immediate change
with the first two bursts of
competitive action being held
on a new stage at Carron Valley
near Stirling.
All of Saturday’s action takes
place in Perthshire and Sunday’s
closing action moves again to
Stirling, starting with a third
blast around Carron Valley. Crews
then head towards Aberfoyle
for the Loch Chon and High
Corrie stages that are split by a
‘remote’ service in Callander.
Councillor Scott Farmer, Depute
Leader of Stirling Council and
Portfolio Holder for Economy,
Tourism & Finance commented:
“Stirling looks forward to hosting
this exciting event, with Perth &
Kinross, for the third year. With
the introduction of the Carron
Valley stages to this year’s route,
spectators and also the global
TV audience will be able to
enjoy even more of the stunning
scenery that Stirling has to offer.”
For more information on the
rally including the stages,
spectator options and hospitality
packages please visit
www.stirling.gov.uk/rally .
© Les Kolczak www.worldrallypics.com
27www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Stirling Careers and Jobs EventStirling Council recently held an overwhelmingly successful Careers and Jobs Event at
the Albert Halls in Stirling. The event took place on 16th June 2011 and was open to
the public from 10 am until 4 pm.
The event was free and aimed at those who were considering a
change of career, looking for work, facing redundancy, leaving
school, college or university or wanting to start their own business.
Over 360 people came along to the event and the feedback has
been extremely positive. 95% of visitors, and all of the exhibitors
found the event useful and everyone agreed that the event
should be held on an annual basis, or more frequently if possible.
Forty organisations exhibited at the event including local
employers, recruitment agencies, training providers and support
organisations as well as
specialist job search, career,
business start up, volunteering,
tax, welfare and benefits
advisers.
Stirling Council’s Depute Leader
and Portfolio Holder for Economy,
Tourism and Finance Councillor Scott
Farmer said: “This event was very
much welcomed, especially in what
are economically challenging times.
Around 20 people came away from the event with an interview
or having applied for a job at the event. With the high
attendance numbers and such positive feedback, we will most
certainly be looking to deliver more of these events in future.”
Over three quarters of visitors to the event completed feedback
forms, providing comments to help shape future events. To
encourage feedback, completed forms were entered into a prize
draw. Stirling Castle very kindly donated a family pass to the
Castle and a goody bag. Special thanks must also go to the Stirling
Observer and Central FM who sponsored the event.
We are looking to improve future events and include more
employers, recruitment agencies, training providers, job and
career advisors etc. If your organisation would be interested in
exhibiting at future events please contact Laura Melville on 01786
443028, email [email protected] .
Further information and updates will also be posted on
www.stirling.gov.uk/jobsevent .
Comments from exhibitors:
“We were able to make contact with a wide
range of individuals who did not know about
the services we provide.”
Julia Mitchell, Skills Development Scotland.
“This was an excellent and worthwhile event
and a great opportunity to meet and engage
with people who want to start their own
business. We would definitely take part in
future events.”
Frank Dunne, Business Gateway.
“An excellent event, we were able to
network and speak to a number of people
who could benefit from our service.”
Gordon Wright, Employability Service.
“The event was efficiently organised. There
was a good variety of visitors and exhibitors
and it provided a very good opportunity for
networking and to promote employment
within the company.”
Lesley Byars, Prudential.
Comments from visitors:
“I liked the fact that you could find
out about available jobs and speak to
local employers.”
“A great all round event that put
hours of searching the web in to one
room. I have a wealth of knowledge
on where to go from here and a job
interview!”
“I obtained lots of information and
learned new techniques to get the
best out of job hunting”
“I gained a lot of information on
training opportunities and careers
advice.”
“I made some contacts, got information
on further education and the event also
made me consider new options.”
www.stirling.gov.uk/jobsevent
Local film production company Small Majority captured the event on video. This excellent footage captures the experiences of visitors and exhibitors on the day. The video can be viewed at www.smallmajority.co.uk/clients/stirlingeye.html .
l
28 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Sustainable Tourism Grant Scheme tops the LEADER board
The one year pilot initiative
aimed at new and expanding
sustainable tourism projects and
with grant giving powers won
the approval of the Forth Valley
and Lomond LEADER programme
in its April 2011 funding round.
Stirling Enterprise (STEP), who
developed the innovative
new rural grant scheme,
will be responsible for
assisting businesses and
social enterprises through the
application stage. Businesses
with sustainable tourism
ambitions can apply for a grant
of up to £10,000 (or 50% of
costs, whichever is bigger) for
projects that show community
benefit and support.
There will be four funding
panels held in the scheme’s
12-month duration, with the
LEADER Local Action Group (LAG)
having the final say on whether
short-listed projects receive
grant support.
Sandy Slater, STEP Rural
Business Adviser, welcomed the
news and commented: “STEP
is delighted to have secured
the approval of Forth Valley and
Lomond LEADER and the funds
LEADER update
LEADER is the European funding programme for the rural area.
www.fvl.org.uk
Sustainable tourism projects in rural Forth Valley and parts of West
Dunbartonshire are set to benefit from a £150,000 cash boost thanks to
an innovative grant scheme designed by Stirling Enterprise. The award is
one of the largest made by Forth Valley and Lomond LEADER, reflecting
the potential for the scheme to deliver LEADER aims.
Sandy Slater, STEP Rural Business Adviser with Sue Wyllie, FVL LEADER Development Officer
to introduce, what we feel, will
be a very worthwhile scheme.
We recognised early on that it
would not be an easy decision
for the LAG to take. Our rural
businesses are not traditionally
thought to be drivers of
community or environmental
benefit. The motivating factor
was to challenge that belief
and to explore the capacity for
our rural tourism businesses
to embrace set social and
environmental outcomes in
tandem with
economic
objectives.
Our view is that our small
tourism businesses are an integral
and essential part of the fabric of
community life.”
When devising the grant scheme,
STEP was conscious of the need
to keep the application steps as
user-friendly and straightforward
as possible. Sandy continued: “We
want to bring to the fore adviser
input and timely decision making
to provide support specifically
for small businesses in the
tourism sector. Our message
to local tourism businesses
with potential projects in the
pipeline is to come forward
and speak to us at the earliest
opportunity, discuss your plans
with us and let us guide you as
to whether the project is a good
fit with this scheme.”
How it works:Paper-based application form. Advisor
support to complete if necessary. Four
funding panels in the year. A Business
Plan will also be required.
Key requirement:A project must be able to demonstrate
and achieve social and / or
environmental benefits to fulfil the grant
scheme’s sustainability objective. The
project must be able to demonstrate
community support.
Eligibility:Open to small rural tourism businesses
in the Forth Valley & Lomond LEADER
area (includes part of Dunbartonshire).
Must have 10 employees or fewer.
What can be funded: Funds start-up and expanding sustainable tourism
projects. Eligible items include feasibility studies,
capital expenditure, machinery, equipment, etc.
What’s not supported:Any expenditure already committed prior to
a decision being made by the LEADER LAG.
Accommodation and self-catering projects are
ineligible. The scheme cannot support staffing costs.
How grant is paid out:Subject to grant award letter. After completion of the
project and on submission of proof of expenditure.
How do I find out more?Contact Sandy Slater, Rural Business Adviser, Stirling
Enterprise on 01786 463416 or email
© Monachyle Mhor
29www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Latest LEADER awardsApplicant Project Award
Cowie United Berryhills Pitch Project £ 84,108
Gargunnock Community Trust Gargunnock Community Centre Refurbishment £ 147,982
Gartmore Community Trust Ltd Gartmore Village Hall and Rural Arts Venue £ 200,000
Loch Lomond Steamship Company Maid of the Loch £ 8,050
STEP Administration of Sustainable Tourism Grant Scheme £ 15,000
RSPB Inner Forth Landscape Partnership £ 30,093
The Barrwood Trust Composting Toilet £ 19,750
Throsk Community Enterprise Ltd Throsk Hub £ 22,050
The Ochil Allotment Association Ochil Allotment Development Project £ 5,957
Communities Along the Carron Association CLEAR Project £ 17,440
Countdown to 2014‘Start planning now’ is the message from Stirling Council to
local businesses as the countdown to Bannockburn 700 in
2014 gets underway.
Sandy Slater, STEP Rural Business Adviser with Sue Wyllie, FVL LEADER Development Officer
In three years’ time, Stirling will consolidate
its position as a world-class tourism
destination with a programme of events to
mark the 700th anniversary of the Battle of
Bannockburn. 2014 has been designated
Scotland’s second year of Homecoming,
and ex-pats and friends of Scotland around
the globe are being encouraged to get the
date in their diary now. Thousands are also
set to visit the area during 2014, with the
Commonwealth Games hosted in Glasgow
and the Ryder Cup at Gleneagles. Stirling is
set to benefit from the anticipated boost to
tourism and business.
Plans for Bannockburn 700 are already
underway and it is set to be a colourful
and enjoyable mix of the best Scotland has
to offer. A new £5 million visitor centre
is being built in Bannockburn in time for
the anniversary. This will be a world-
class visitor attraction incorporating digital
technology transporting visitors back the
14th century battle – King Robert the Bruce’s
finest hour.
There will be events to mark the
anniversary itself as part of a summer of
celebration including highland games,
clan gatherings,
living history
and activities for
people of all ages
to join in.
First Minister Alex
Salmond said:
“2014 will be a
momentous year for Stirling and for Scotland
as whole. Celebrations to mark one of the
most significant battles in Scottish history,
the 700th anniversary of the Battle of
Bannockburn - will put Stirling on the map
in a year when Scotland will be centre stage
as we host the Commonwealth Games
and the Ryder Cup in our second year of
Homecoming.”
Councillor Scott Farmer, Portfolio Holder
with responsibility for Economy, Tourism and
Finance, said: “We already have high hopes
for visitor numbers this year with the re-
opening of the renovated Royal Apartments
at Stirling Castle and the 150th anniversary
at the National Wallace Monument. This is
a great starting point and I’m convinced that
the international events and celebrations
being planned for 2014 will give a very
substantial boost to the local and national
economy.
We want to see 2014 generate jobs and
opportunities for local people. To do this,
we are calling on local businesses to make
the most of this opportunity both in the
run up to, during and after 2014. Our aim
is to deliver long-lasting international and
national tourism benefits and a higher
profile of Stirling as a great place to do
business.”
The Council’s Economic Support & Tourism
team will be working with local businesses
to identify opportunities to increase trade
in relation to the various events being
planned. Businesses interested in finding
out more or wishing to register an interest
can visit www.stirling2014.co.uk .
More information on the Forth Valley & Lomond LEADER programme is available on the website www.fvl.org.uk where you can also download an enquiry form.
30 STIRLING EYE Focus on the local economy www.stirling.gov.uk/stirlingeye
Economic factsPopulation and Households Stirling 2003-2010 % Change 2003 2004 2005 2006 2007 2008 2009 2010 Stirling Scotland
Total Population 86,370 86,370 86,930 87,810 88,190 88,350 88,740 89,850 4.0% 3.3%
Working Age Population 53,667 53,268 53,588 54,310 54,367 54,341 54,530 58,212 8.5% 3.5%
Total Number of Households 36,454 36,658 36,958 37,164 37,328 37,555 37,789 38,048 4.4% 5.7%
Source: National Records of Scotland
Employment RateFigure 2: Employment Rate (as % of people aged 16-64)
Source: Annual Population Survey (Nomis)
Empl
oym
ent
rate
2007 2010
Employment
Enterprise 2003 2004 2005 2006 2007 2008 2009 2010 2003-2010 2003-2010 Change % Change
Stirling 534 460 452 474 480 351 272 329 -205 -38%
Scotland 21,468 20,808 21,383 23,468 25,041 20,028 15,726 15,439 -6,029 -28%
Source: The Committee of Scottish Clearing Bankers
Business Survival RatesFigure 6: 3 Year Survival Rate of Newly Born Enterprises
Source: Business Demography (Office for National Statistics)
3 Ye
ar S
urvi
val R
ate
- %
2003 2006Year business started up
Figure 1: Population and Households
Figure 5: New Business Starts
Stirling
Scotland
Business DensityFigure 7: Number of Active Businesses per 10,000 Population
Source: Business Demography (Office for National Statistics)Notes: Active businesses cover PAYE and VAT registered businesses only
400
350
300
250
200
150
100
50
0
No.
Act
ive
busi
ness
es
per
10,0
00 p
opul
atio
n
2007 2009
Stirling
Scotland
Unemployment RateFigure 3: Unemployment Rate (as % of people aged 16-64)
Stirling
Scotland4.54.03.53.02.52.01.51.00.50.0
Une
mpl
oym
ent
rate
Source: Claimant Count with Rates and Proportions (Nomis)
January 2006 January 2011
696867666564636261
76
75
74
73
72
71
70
69
68
67
Source: Business Register and Employment Survey (Nomis)
Stirling 47,400 46,400 -1,000 -2%
Scotland 2,604,600 2,528,800 -75,800 -3%
2008 2009 2008-2009 2008-2009 Change % ChangeFigure 4: Number of People in Employment
31www.stirling.gov.uk/stirlingeye STIRLING EYE Focus on the local economy
Source: Business Demography (Office for National Statistics)Notes: Active businesses cover PAYE and VAT registered businesses only
Active Businesses, Business Births and Business DeathsFigure 8: Businesses in 2009 – Percentages based on Stock of Active Businesses Stirling – Number Stirling - % Scotland - %
Business Births 305 8.9% 9.8%Business Deaths 310 9.0% 10.2%Stock of Active Businesses 3.435 - -
Source: Business Demography (Office for National Statistics) Notes: Active businesses cover PAYE and VAT registered businesses only
QualificationsFigure 11: % of People Aged 16-64 Qualified to SVQ Level 4+ (or equivalent) and % with No Qualifications, 2010
Source: Annual Population Survey (Nomis)
45
40
35
30
25
20
15
10
5
0% o
f W
orki
ng A
ge P
opul
atio
n
Stirling
SVQ Level 4+
No qualifications
Scotland
EarningsFigure 13: Median Gross Weekly Earnings of People Working Full Time 2006 2007 2008 2009 2010 % Change
Median Gross Weekly Earnings – Residents – Stirling £472.1 £479.9 £496.9 £499.2 £529.1 12% Median Gross Weekly Earnings – Residents – Scotland £427.9 £440.9 £462.9 £471.2 £486.9 14%Median Gross Weekly Earnings – Workers – Stirling £419.3 £434.1 £454.1 £460.2 £499.1 19%Median Gross Weekly Earnings – Workers – Scotland £428.1 £441.7 £462.6 £472.8 £488.2 14%Source: Annual Survey of Hours and Earnings (Nomis)
Industry Occupational DistributionFigure 10: Occupational Distribution of Workers (%), Stirling, 2009
Source: Annual Population Survey - Workplace Analysis (Nomis)
Visitors to the Stirling AreaFigure 12: Visitors to Key Attractions in the Stirling Council Area
Visitors 2009 2010
Argyll’s Lodging 32,439 28,530
Bannockburn Heritage Centre 50,861 50,143
Blair Drummond Safari & Adventure Park 397,369 393,225
Mugdock Country Park 585,288 585,132
National Wallace Monument 126,237 110,809
Old Town Jail 17,503 18,224
Stirling Castle 383,293 377,204
Stirling Smith Art Gallery and Museum 39,408 35,110
Source: Moffat Centre Visitor Attraction Monitor; Mugdock Country Park; Blair Drummond Safari & Adventure Park
2006-2010
Figure 9: Work Based Employment by Industrial Sector (%), Stirling, 2009
Source: Business Register and Employment Survey (Nomis)Notes: * data excludes farm agriculture
Industry
Agriculture, Forestry & Fishing 0.6%
Mining, Quarrying & Utilities 0.4%
Manufacturing 5.9%
Construction 6.5%
Motor Trades 2.4%
Wholesale 3.5%
Retail 11.3%
Transport & Storage (Inc Postal) 2.5%
Accommodation & Food Services 8.8%
Information & Communication 1.6%
Financial & Insurance 5.7%
Property 1.1%
Professional, Scientific & Technical 4.8%
Business Administration & Support Services 7.2%
Public Administration & Defence 9.7%
Education 9.2%
Health 14.8%
Arts, Entertainment, Recreation & Other Services 4.0%
*
Economic Support & Tourism, Stirling Council, Viewforth, Stirling FK8 2ET phone: 0845 277 7000
email: [email protected] text: 0771 779 0001 web: stirling.gov.uk
Useful web linksActive Stirling – www.activestirling.org.uk Business Gateway – www.bgateway.comForth Valley College – www.forthvalley.ac.ukForth Construction Forum - www.forthconstruction.co.ukForth Valley and Lomond LEADER – www.fvl.org.ukFunding Search Facility – www.stirling.gov.uk/fundingThe Loch Lomond and the Trossachs National Park- www.lochlomond-trossachs.orgLottery Fund – www.biglotteryfund.org.uk/scotlandProperty Search Facility – www.stirling.gov.uk/propertyRaploch Urban Regeneration Company – www.raploch.comScottish Chambers of Commerce – www.scottishchambers.org.ukScottish Enterprise – www.scottish-enterprise.co.ukScottish Government – www.scotland.gov.ukScottish Parliament – www.scottish.parliament.ukStirling Business Directory – www.stirling.gov.uk/directoryStirling Business Panel – www.stirlingbusinesspanel.orgStirling Council Business Pages – www.stirling.gov.uk/businessStirling Enterprise (STEP) – www.stirling-enterprise.co.ukStirling Eye – www.stirling.gov.uk/stirlingeyeStirling University Innovation Park – www.suip.co.ukTrossachs Rural Mentoring Scheme – www.ruralmentoring.co.ukUniversity of Stirling – www.stir.ac.ukVisitScotland – www.visitscotland.orgVisitStirling – www.visitstirling.org
Service contactsBuilding Standards, Stirling CouncilJoyce Wighton, Tel: 01786 432032, email: [email protected]
City Centre Management, Stirling CouncilAndy Kennedy, Tel: 01786 442534, email: [email protected]
Culture and Adult Learning, Stirling CouncilLynne Gibbons, Tel: 01786 432360, email: [email protected]
Economic Support & Tourism, Stirling CouncilDeborah Murray, Tel: 01786 442467, email: [email protected]
Employability Service, Stirling CouncilGordon Wright, Tel: 01786 442866, email: [email protected]
Environmental Health & Trading Standards, Stirling CouncilLeslie Fisher, Tel: 01786 432180, email [email protected]
Planning, Stirling CouncilPeter Morgan, Tel: 01786 442914, email: [email protected]
Rates Team, Stirling CouncilAlison McLean, Tel: 01786 443236, email: [email protected]
Waste Services, Stirling CouncilDavid Hopper, Tel: 01786 443038, email [email protected]
Forthcoming events/trainingFree Business Gateway training events:
August 201124th morning – Falkirk – Marketing your business.
24th afternoon – Falkirk – Advertising & promotion.
24th evening – Stirling – Bookkeeping Part 1.
25th evening – Stirling – Bookkeeping Part 2.
25th morning – Stirling – Getting real results from your website.
31st evening – Stirling – Marketing your business.
September 2011
1st morning – Alloa – Getting real results from your website.
7th evening – Stirling – Advertising & promotion.
13th evening – Falkirk – Trading online.
20th morning – Falkirk – Bookkeeping Part 1.
20th afternoon – Falkirk – Bookkeeping Part 2.
20th morning – Alloa – Improve your search engine ranking
Part 1.
20th afternoon – Alloa – Improve your search engine ranking
Part 2.
To book your free place, call 0845 609 6611 or check
www.bgateway.com for up-to-date listings.
Business start-up workshopsStirling Enterprise (STEP) run free training and awareness sessions
specifically for people looking to start up their own business.
Forthcoming training dates are:
August 201116th evening – Stirling – Finance.
17th evening – Stirling – ICT.
September 2011 13th evening – Stirling – Business planning.
14th evening – Stirling – Marketing.
20th evening – Stirling – Finance.
21st evening – Stirling – ICT.
For more information on the business start-up workshops, please
contact Denise Mallinson on 01786 463416.
Thousands flock to Stirling Castle’s royal palaceStirling Castle’s renaissance royal palace is now open to visitors,
following the grand opening in June attended by around 5,000 visitors.
Historic Scotland’s palace project has involved investment of £12
million, returning the palace apartments to how they may have looked
in the 1540s. It has also included the creation of new exhibitions and
interactive displays and the modernisation of three shops.
www.stirlingcastle.gov.uk