steve priddy
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Steve Priddy. Vice President Human Resource Administration FedEx (Retired). Creating a Culture of Health Within Your Organization: A Transformational Business Imperative. Sean Sullivan, JD CEO. CULTIVATING CHANGE WITH CULTURAL INFLUENCES. Shared Values Cultural Norms - PowerPoint PPT PresentationTRANSCRIPT
June 18-19, 2009 | Hyatt Regency Chicago
Sponsored by
Steve Priddy
Vice PresidentHuman Resource AdministrationFedEx(Retired)
Creating a Culture of Health Within Your Organization:
A Transformational Business Imperative
Sean Sullivan, JDCEO
CULTIVATING CHANGE WITH CULTURAL INFLUENCES
• Shared Values• Cultural Norms• Cultural Touch Points• Peer Support• Work Climate
SHARED VALUES• Reduce Health Risks• Control Costs of Health Care• Deliver Peak Performance• Achieve Work/Life Balance• Enhance Teamwork and Morale• Improve Corporate Image
CULTURAL NORMS• Roles of Leaders
– Articulate shared vision of health and productivity– Serve as effective role models by visible participation– Align rewards and policies to support employee health
• Roles of Health Workers– Coordinate resources that support employee health– Communicate in consumer-friendly terms– Empower employees to be proactive in their own health
CULTURAL TOUCH POINTS• Modeling• Rewards and Recognition• Recruitment and Selection• Orientation and Training• Rites, Symbols and Rituals• Communication
PEER SUPPORT• Establishing Trust and Openness• Setting Goals• Eliminating Barriers• Working Through Relapse• Celebrating Success
WORK CLIMATE• Three Climate Factors Determine if the Culture Can Support
Employee Health Improvement– Sense of Community– Shared Vision– Positive Focus
• Health and Productivity Initiatives Can Be Organized to Enhance the Work Climate
Creating a Culture of Health at Pitney Bowes
Brent Pawlecki, MD, MMM Corporate Medical Director
Pitney Bowes
June 18, 2009
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Pitney Bowes 85-plus year legacy 85-plus year legacy
Fortune 500 companyFortune 500 company
$6.3 billion leading mailstream technology solutions $6.3 billion leading mailstream technology solutions providerprovider
Global team of more than 35,000 employeesGlobal team of more than 35,000 employees
Presence in more than 130 countries worldwidePresence in more than 130 countries worldwide
More than 2 million customersMore than 2 million customers
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The Cost of Ill Health—research
Roughly 25% of employer direct medical care costs are attributable to modifiable health risk factors in employees
•Sedentary lifestyle•Excess alcohol use•Poor nutrition•Smoking•Depression•Stress•High Blood Pressure•Overweight•High cholesterol•High blood glucose
Anderson, Whitmer, Goetzel, et. al. 2000
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The Culture of Health
Health Care Strategy
Health Care University
Emergency and Pandemic Planning
Healthy, Engaged,
Productive Employees
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The Culture of Health
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The Culture of Health The health of the organization begins with its people
Value-based benefit design
• To realize total value, understand total costs
• Higher costs don’t always mean higher value
• Health begins and ends with the individual
• Avoid barriers to effective treatment
Prevention
Carrots over sticks
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Health Benefit – pharmacyTargeted conditions
• Asthma• Diabetes• Hypertension• Hormonal cancer
drugs• Anti-convulsants
For patients with Diabetes and/or post-myocardial infarct:
• Beta blockers• Statins• ACE inhibitors
50% Coinsurance
Most generic drugsTier 1Tier 1
10% Coinsurance
50% Coinsurance
Non-preferred brand namedrugs, including those for:
Tier 3Tier 3
• Asthma• Diabetes• Hypertension
Most preferred brandname drugs
Tier 2
Non- preferred brandname drugs
Tier 3
10% Coinsurance
30% Coinsurance
Most generic drugs andall brand name drugs for:
Tier 1
• Asthma• Diabetes• Hypertension
30% Coinsurance
Most preferred brand namedrugs, including those for:
Tier 2Tier 2
• Asthma• Diabetes• Hypertension
50% Coinsurance
Most generic drugsTier 1Tier 1
10% Coinsurance
50% Coinsurance
Non-preferred brand namedrugs, including those for:
Tier 3Tier 3
• Asthma• Diabetes• Hypertension
Most preferred brandname drugs
Tier 2
Non- preferred brandname drugs
Tier 3
10% Coinsurance
30% Coinsurance
Most generic drugs andall brand name drugs for:
Tier 1
• Asthma• Diabetes• Hypertension
30% Coinsurance
Most preferred brand namedrugs, including those for:
Tier 2Tier 2
• Asthma• Diabetes• Hypertension
“Traditional ”Rx Benefit New Rx Access Benefit
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Health Benefit – onsite medical clinics
StaffingStaffing
Low-level care / High touchLow-level care / High touch
Assist navigation of complex health systemAssist navigation of complex health system
IntegratedIntegrated
QualityQuality
Accredited: local health plans and AAAHCAccredited: local health plans and AAAHC
Every clinic encounter is a teaching opportunityEvery clinic encounter is a teaching opportunity
Health Care UniversityMission: To provide employees with the environment,
the tools, and the motivation to enhance their health and well-being.
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Health Care University
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Emergency Preparedness
Building: DownSystems: DownPeople: Holding
Smoke, water damage
Power, water disruption
Area evacuation
Bomb threat
Fire
Explosion
Hurricane
Flood
Pandemic
Building: HoldingngSystems: Up People: Up
Building: UpSystems: HoldingPeople: Down
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The Culture of Health — major initiatives
Smoke-free campuses
Preventive care
Automatic External Defibrillators
Personal health record
Surgical readiness program
End of Life issues: Planning for the Future
Walkstations
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The Culture of Health
Changesimplemented
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Benchmark PB
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