steve jones, sales director · 2020-01-24 · convenience, with lighting, blinds, awnings, camera...
TRANSCRIPT
Steve Jones, Sales Director
Honeywell Proprietary
Honeywell.com
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• Why are we talking about connected homes?
• The UK picture
• The White Paper
– What we did
– The Headlines
• What is a connected home
• What the home owners said
• What the Installers said
• What the electricians said
• Moving forward
• A quick update on portfolio
• A brief view of the near future
• Questions
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The current market situation
• Key fundamentals make compelling
messages
– A full set of heating controls can save 40%1 on
the heating and hot water energy cost
– Additional zoning will add the ability to save
more – every time the boiler isn’t needed you
save money
– Zoning makes the time to reach set point
shorter
• Launch of connected thermostats driving
more media interest than ever before
• More entrants into the market
• BUT we still are reporting 8 million homes
without a room thermostat
1TACMA 2013
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What will it take
• Fitting heating controls is probably the most
important energy saving step you can take
– 84% of domestic energy consumption is heating
and hot water
– Heating controls can help you save
your customers up to £10 a month*
– Wireless controls can offer you an easy route
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Energy saving advice
• Three ways of reducing Energy Consumption
– Reduce Waste
• Stop draughts
• Improve Insulation
• Only heat the rooms you need to
– Reduce demand
• Control some areas to a lower temperature
• Turn the thermostat down by 1 degree
– Improve efficiency
• Make the boiler produce more heat for same amount of fuel
• Is the loft insulated?
• Are your windows leaky?
• Is your heating efficient?
Use-less is the message
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Why are we talking about connected homes?
• The market in 2013 and 2013 was concentrating on controls that
can be controlled by smart phones and tablets
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Why are we talking about connected homes?
• But in reality - being connected is so much more…..
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• And being connected is now the norm
Why are we talking about connected homes?
• Wherever you are, whenever you want
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Why are we talking about connected homes?
• But along with all of this activity comes change
– Consumers have to learn new ways of doing things
– Manufacturers have to provide different products – or make old
products work in new ways
– The Service sector has to find a way to work within all of this change
– The supply chain needs to service the opportunity
– The Media has a new focus to weave into the mix
• Part of what we do at Honeywell is to make sure that we have a
full and rounded view of the market
• To achieve this – we went and asked a few questions
• The results of this activity, we want to share with you today
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The process
• A rounded view means just that
• We knew as manufacturers what we thought
• But what about our customers
Our survey
looked what
three groups
of people felt
about the
smart home
and how to go
about getting
one
• There is also a lot of published data that is relevant
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The white paper
Our view of the
opportunities that lie
ahead for our industry,
not just ourselves but the
installers, electricians
and home owners who
will be installing and
using the many different
things that make up
A smart
home……
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The smart home is coming
• There are a number of facts that
actually point to the fact that the
smart home is actually here, and we
just haven't realised it
• The technology is in place
• We are already controlling various
parts of our lives
• Many different industries are fuelling
this growth
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So, what is a smart home?
In reality, a smart
home is all of the
above – the only
variant is the degree
to which the homes
are connected.
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So, how big can this become?
“Europe’s smart home market is still
niche but there is a growing interest
with an upward trend seen in the
market size”.
The key drivers are “comfort and
convenience, with lighting, blinds,
awnings, camera and entertainment
systems the major applications in
smart homes systems”.
“There is a growing trend in multi-
room control integrated with
heating” and now security!
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Starting with the Home owner……
• In its 2012 report, BSRIA claimed that
“consumer awareness of smart home
products and systems was low”
• However a consumer survey carried
out by Honeywell in 2014 has
revealed that, just two years later,
“over two thirds (68%) of
homeowners are aware of the
concept of smart homes”,
demonstrating that awareness is
growing at quite a significant speed.
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Homeowners said….
Nearly half of all
respondents (47%) would be
interested in having a fully connected
smart home
71% cited lowering their energy
bills and a third said it was down
to convenience, flexibility and
controlling their home to suit their
lifestyle.
66% identified heating, with 60% stating
lighting and 46% highlighting security
and access.
Over a third (38%) said integrated
heating and lighting would
be the most important thing for them in
a smart home
49% of respondents saying they thought it would be too
expensive.
11% said they didn’t feel they knew enough about smart
homes
Almost 40% said they wouldn’t know where to start,
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The installer and the smart home
54% said yes, claiming that
customers are becoming
increasingly interested in home
gadgets
74% of them admitting they would like
to become a smart installer, capable of
providing fully-integrated systems.
86% said they would also be eager to
learn more about smart home
technology. In Honeywell’s consumer survey, three quarters
(76%) of homeowners said they wouldn’t know who
to look for to install a smart home
Only 18% said they would speak to their local
heating and plumbing installer or electrician.
Almost 80% stated their first port of call would be
the internet
19% of these saying they would go directly to the
manufacturer’s website
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What does it mean for installers
It’s vital that installers look to their
manufacturers for guidance and training on
these areas now, while the industry is in its
infancy and the products are still new, to avoid
being left behind in future when smart
technology becomes the norm.
More than 70% of homeowners admit to using the internet as a source for all smart home related
products
71% of all installers said they would go to their local builder’s merchant to buy all smart gadgets.
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The electrician and the smart home
Almost 90% of the electricians surveyed by
Honeywell knew what a smart home was
95% of respondents identified heating
controls as topping the list of smart home
appliances,
Closely followed by lighting (92%), security
(88%), energy monitors (82%) and finally
underfloor heating at (80%).
58% of electricians have been recently
asked by their customers about smart or
remote controlled technology,
37% are currently installing smart home
products and of those, only 10% covered
smart heating controls and a further 10%
lighting
100% of respondents expressed an interest in
smart home technology.
More than 60% of respondents said they would like
to become a smart installer
More than 70% expressing an interest to learn more
about connected solutions
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The electrician and the smart home
A third of electricians surveyed stated that although
they have an interest in smart gadgets and
technology, they wouldn’t know where to start when
it comes to being able to offer these solutions to
their customers.
As with the installer, more than 50% said they hear
or read about smart home solutions and gadgets on
the TV or in the national press, instead of via their
dedicated electrician trade press where they would
value it more.
More than 42% also said they hear about the
products but rarely have access to any training on
how to install them.
Electrical wholesalers – which
are still the first port-of-call for 47% of electricians
when looking to buy smart technologies
More than half (53%) of electricians surveyed
recognised the need to work more closely with
other systems integrators who provide smart
home technologies
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What does the future hold?
The explosion of the internet will play a leading role
and electricians and installers alike need to make
sure they maximise their online presence to remain
visible to homeowners and align themselves with
the right manufacturers of smart technology.
However, reaching this point relies on the whole
industry getting behind smart homes today –
championing the installer, electrician, wholesaler,
merchant, manufacturer and homeowner.
Smart technology will become increasingly
sophisticated and accessible as consumer demand
for connected homes grows and the market
becomes more innovative.
What’s vital is that installers and electricians stake
their place in it now, to avoid being left behind when
it’s too late.
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Key insights UK – end user summary
• 3 key drivers of interest when purchasing a new ‘connected’ thermostat
Comfort
Control
Cost
People feel the cold - Home insulation and heating systems are not optimal - People feel obliged to adjust settings a lot
People respond strongly to the idea of control from anywhere. Also, seek comfort and/or savings as the end benefit
People are cost conscious and keen to avoid waste
There is a lack of understanding & awareness surrounding controls and their benefits
Individuals within families have different temperature needs throughout the home
People want simple, design-led products that provide direct home control
Many do not acknowledge/ know that a new thermostat may have an important role to play in improving heating in the home – for many, the thermostat is only replaced when the boiler is replaced
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Key insights UK – summary
• Market needs to be better coordinated for the smart revolution
Manufacturer Installer
Supplier - Wholesaler
Electrician
Consumer
The market opportunity is growing and the dynamics are changing.
The connected home is here in parts we need to collaborate to deliver it !
Connected portfolio –
the story so far
Smart Zoning
Smart Zoning – Industry innovation
1 From single zone to multi-zone concept Wireless thermostat – “Upstairs-
Downstairs – Extended
(Multiple temperature sensing points; Individual time programs for each zone)
2 No need for zone valves (No system re-plumbing; Individual
control at each radiator; Easy re-programming)
3 Eliminate waste without sacrifices (No system re-plumbing; Individual
control at each radiator; Easy re-programming)
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Evo - in the zone
Key insight Feature Benefit
1. Comfort Intimacy Individuals within families have
different temperature needs
throughout the home
2. Lifestyle adjustments Give me comfort- people feel obliged
to continuously adjust settings to
maximise comfort
Help me save- people are cost
conscious & keen to avoid waste
3. Intuitive UI Facilitate simplicity & give me joy –
People want simple, portable, design-
led products that seamlessly integrate
with interior
4. Remote Access
Let me control- people respond
strongly to the idea of control from
anywhere.
Zoning
Zoning – address the comfort needs
of all family members across every
room in the home
Programming - maximise comfort,
savings & control
Intuitive UI - Hassle free tailored
home system configuration &
ongoing temp adjustments made
easy
Mobile control - control your
home on the move
Quick Action programming modes
Back lit touch screen with intuitive text prompts/guides
Remote access via tablets, smart phones & PCs
Feature rich Evo delivers on top key consumer insights
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Evo UI
1. Comfort Intimacy 2. Lifestyle adjustments
3. Intuitive UI 4. Remote Access
Intelligent UI addresses key consumer insights
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Everyone gets zoning…
But evohome is a really sexy connected
thermostat in it’s own right
Touch screen control
Quick actions & guided scheduling
make it easy to use
Internet connectivity – including
quick actions
Full optimisation means that it also
learns your heating system and
adapts your heating for you
12 Heating zones and hot water
Applicable to any system
Honeywell evohome
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Strong position in existing domestic applications
Honeywell’s current footprint
within the home puts us in a
strong position to support
diverse range of product and
service offerings
Thank you for your time
Honeywell.com