steris installation · steris corporation is dedicated to your complete satisfaction during and...

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STERIS Corporation is dedicated to your complete satisfaction during and after the installation and start-up of your equipment. Due to the complexity of your equipment, STERIS recommends a factory-authorized installation to protect the integrity of your investment. STERIS’s installation service provides you with expert technical knowledge of your equipment, and the proven project management services of STERIS professionals who will help control scope and schedule to keep your project on target and on budget. STERIS offers three different levels of installation services for you to choose from. > Our Full-service Installation Program is ideal for construction or remodeling projects and includes turnkey services available to accomodate your needs. > For facilities with on-site or contracted installers, our Installation Assurance Program provides guidance and oversight to help avoid costly re-work that may result from misinterpretation of drawings/specifications. > For the most flexibility, STERIS offers Installation Supervision. With this service, STERIS expertise is purchased in blocks of time that can be used to support your installation in any manner you choose. STERIS Installation Thorough Installations Made Easy Field Service and Technical SupporT Let our experience work for you. STERIS's fully-trained Installation Project Managers are ASHE-certified in Healthcare construction. They provide you with the peace of mind that your equipment is being installed on time and in accordance with factory specifications. We focus on your unique requirements and take care of all of the details of your installation project for you. If you prefer, we offer other Installation services to support your site-specific needs. Our professional project management approach provides a single point of contact that saves you the time and frustration of calling multiple sources to get the answers you need, when you need them.

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Page 1: STERIS Installation · STERIS Corporation is dedicated to your complete satisfaction during and after the installation and ... is not required to invest time and ... • Strainers,

STERIS Corporation is dedicated to your complete satisfaction during

and after the installation and start-up of your equipment. Due to the

complexity of your equipment, STERIS recommends a factory-authorized

installation to protect the integrity of your investment. STERIS’s

installation service provides you with expert technical knowledge of

your equipment, and the proven project management services of STERIS

professionals who will help control scope and schedule to keep your

project on target and on budget.

STERIS offers three different levels of installation services for you to

choose from.

> Our Full-service Installation Program is ideal for construction

or remodeling projects and includes turnkey services available to

accomodate your needs.

> For facilities with on-site or contracted installers, our Installation

Assurance Program provides guidance and oversight to help

avoid costly re-work that may result from misinterpretation of

drawings/specifications.

> For the most flexibility, STERIS offers Installation Supervision.

With this service, STERIS expertise is purchased in blocks of time

that can be used to support your installation in any manner you

choose.

STERIS InstallationThorough Installations Made Easy

F i e l d S e r v i c e a n d T e c h n i c a l S u p p o r T

Let our experience work for you. STERIS's fully-trained Installation Project Managers

are ASHE-certified in Healthcare construction. They provide you with the peace of

mind that your equipment is being installed on time and in accordance with factory

specifications. We focus on your unique requirements and take care of all of the details

of your installation project for you. If you prefer, we offer other Installation services

to support your site-specific needs. Our professional project management approach

provides a single point of contact that saves you the time and frustration of calling

multiple sources to get the answers you need, when you need them.

Page 2: STERIS Installation · STERIS Corporation is dedicated to your complete satisfaction during and after the installation and ... is not required to invest time and ... • Strainers,

Full-ServIce InStAllAtIonIn addition to planning, scheduling and controlling your installation to help ensure on-time, cost-effective project completion, STERIS will perform the following tasks critical to a smooth

installation and start-up:

> expedited equipment Delivery

With space at a premium, your selection of STERIS installation helps ensure shipping and delivery of materials to coincide with the installation schedule, which can help avoid storage costs.

> constructability/Maintainability review

We help ensure that required minimum clearances to and around equipment are maintained to provide safe and easy accessibility for maintenance and service over the life of your investment. We also coordinate the location of utility shut-offs and disconnects so that they are within close proximity of the equipment, promoting personnel safety and facilitating isolation for maintenance and repair.

> contractor communications / Submittal review

We eliminate communication gaps between multiple contractors. During construction, the owner is not required to invest time and money coordinating and arbitrating between separate contracts, but rather can focus on timely decision-making.

> Installation Quality control

We help ensure that utilities meet equipment specifications.

• Strainers, pumps and valves are susceptible to clogging and damage due to poor quality utilities or construction debris.

• Incorrect voltages or pressures can cause irreversible equipment damage, void warranty, or cause expensive repairs before you can realize the benefit of your equipment.

Doing it right the first time lowers initial cost and helps provide for efficient long-term operation.

> complete Installation – including accessories

All accessories and trim packages – commonly left undone by third-party installers – are assembled, connected, and adjusted per factory guidelines so your equipment is immediately ready to support facility operations.

> troubleshooting/Problem Identification & resolution

All equipment is verified based on a uniform start-up and commissioning procedure to help ensure operability.

> reduce Disruption to ongoing operations

For existing facilities or phased projects, we schedule activities with the needs of your facility in mind. Through project phasing, barrier erection, and creative scheduling, construction or equipment replacement projects are performed with minimum disruption to your ongoing operations.

Complete customer satisfaction is our goal. The main priority of our ASHE-Certified Project Managers is to exceed your expectations.

STERIS Full-service Installation: A single point of responsibility for quality, cost, and schedule adherence.

Page 3: STERIS Installation · STERIS Corporation is dedicated to your complete satisfaction during and after the installation and ... is not required to invest time and ... • Strainers,

Complete customer satisfaction is our goal. The main priority of our ASHE-Certified Project Managers is to exceed your expectations.

InStAllAtIon ASSurAnceTo help ensure your installation project meets STERIS' standards for performance excellence, we send an installation specialist to the job site to work with your in-house or contracted installers at crucial project milestones:

> Pre-installation consultation (establishes project communications)

Help develop contractor understanding of requirements for rough-in, ceiling structure and utilities

> equipment receipt coordination

Help minimize cost and time line impact of out-of-the-box problems

> rough inspection

Help identify potential problems early so errors aren't repeated elsewhere in the project

> Final inspection

Help ensure you have operational product, ready for in-service training

InStAllAtIon SuPervISIonWith this program, you purchase blocks of time so you can leverage our expertise whenever you need it.

> Call in our installation experts when your in-house or contracted installers run into an unfamiliar situation

Professional Project Management > Helps you manage

> Helps reduce the cost of construction and ownership

> Promotes owner’s organizational objectives for the project

Your selection of STERIS Installation means that the cost, schedule and quality objectives for the project are clearly defined and responsibilities and risks are appropriately balanced.

Our professional project management approach helps reduce change orders during the project.

Page 4: STERIS Installation · STERIS Corporation is dedicated to your complete satisfaction during and after the installation and ... is not required to invest time and ... • Strainers,

> cuStoMer SAtISFActIon STERIS is committed to providing you a trouble-free experience with our installation

and start up services. Our products and practices are fully documented and assistance

is always within reach.

• Regulatory compliance documentation

• Terms & Conditions on your STERIS Equipment Quotation

• STERIS Equipment Technical Drawings including post-order review

• Detailed installation instructions, including pre-installation checklists and

post-installation checklists specific to the equipment type.

• STERIS Account Manager (U.S. 800.548.4873 / Canada 800.661.3937)

• STERIS Service ( U.S. 800.333.8828 / Canada 800.661.3937)

contrAct oFFerIngS ProvIDe contInueD SuPPort STERIS Installation service is the first step in a lifetime of satisfaction. Our Project

Management Team is an integral part of the service organization, helping to

promote seamless transition from project planning, through installation, equipment

start up and continuing

service. A variety of service

offerings exist to suit your

equipment needs, your

budget and to maintain

regulatory compliance.

For more information on

our comprehensive annual

maintenance and extended

warranty service offerings,

please contact your District

Service Manager.

M2566EN.2005-04, Rev. AGPSI Printed 04/2006, 5000©2006 by STERIS Corporation. All rights reserved. Printed in the USA.

Quality Services, Quality Parts from the trusted leader for more than 100 years

InStAllAtIon MAnAgerS Are reSPonSIble AnD AccountAble For totAl Project SucceSS.

Full-service Installation

Installation Assurance

Installation Supervision

STERIS expertise

Installation consultation

Coordination of equipment receipt

Installation labor

Work inspection

Complete project management

Project planning and scheduling

Level of Service

Yes

Yes

Yes

Yes

Yes

Ongoing

Ongoing

Yes

Yes

Two milestones

Upfront

Yes

As desired

As desired

As desired

As desired