step towards uhc in india - example of rsby

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  • 8/13/2019 Step Towards UHC in India - Example of RSBY

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    A Step Towards Universal Coverage in India

    Example of RSBYDr. Nishant Jain

    06.12.2013

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    Role of the Government in India

    Government is both Financial and Service Provider in HealthSector in India

    Government spends only 1% of GDP on Health

    Government is suppose to provide free health care to the

    population across India with their own infrastructure at differentlevels

    However, the ground level situation is very different People spend on an Average Rs. 3000 (USD 50) even when they are

    hospitalised in a Government hospital

    Though the facilities per se are free but a lot of these expenditure isrelated to the medicines, diagnostic tests, food, transportation etc.

    To take care of these expenditures people often have to borrowmoney or sell assets

    7.6% of households fall BPL due to healthcare payments.

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    What is RSBY

    Benefits Hospitalisation cover with a limit per family per annum on a family floater

    basis (Upto five family members)

    All hospitalisation is covered and for 1400 surgical packages includingMaternity & Newborn Care rates are pre-defined

    All Pre-existing Diseases to be covered Pre and post hospitalisation Expenses covered

    Transport Allowance

    Sources of funding for program Rs. 30 (US$ 0.5) per family per year from Beneficiaries

    100% premium shared between Central and State Government

    Both Public and Private providers can be empanelled

    Beneficiary can get cashless treatment in empanelled hospital

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    Main Processes Involved State Government set up an independent nodal agency to

    implement the scheme Insurance Company is selected through an open tendering

    process

    A list of potential beneficiaries is prepared based on defined

    criteria for different categories Insurance Companies need to go the field and enroll

    beneficiaries in the village after taking fingerprint and photo A smart card is printed and given on the spot and a Government

    representative authenticates it by his/ her smart card and fingerprint A beneficiary can go to any public and private empanelled

    hospital and get cashless treatment through smart card

    Data flows every day from each hospital to the insurer and

    Govt.

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    RSBY Smart Card

    Smart Card with embedded chipwhich stores details:

    Fingerprint and photographs

    (up to five members)

    Other details like Name,Age, Gender, Relationshipetc. of up to five familymembers

    Unique relationship numberacross country

    Insurance Policy Details

    Transaction Details

    SS DD BB VVVYY 00000 #

    State

    District

    Year of generationBlock

    Village Serial No.

    Checksum

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    Enrollment Station

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    Innovative Use of Technology RSBY uses different technologies to effective reach

    its objectives

    Biometric Technologyfor identification ofbeneficiaries and reduce fraud

    Smart Card technologyto ensure that benefitscan be provided electronically even in caseswhere there is no regular internet facilityavailable and provide portability of benefits

    Web based servicesto ensure that data is

    transferred securely and all the activities aretransparent

    Mapping and GISservices to trackdevelopments in the field on a regular basis

    Mobile Technologyfor Outpatient Benefits

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    Current Status of RSBY Implementation in India

    Cards issued App. 37.5 million

    People enrolled Appr. 136million

    Number of People benefitted tillnow Appr. 6.3 million

    Number of Hospitals EmpanelledAppr. 11,000

    States and UT where Servicedelivery has started Twenty Eight

    Number of Insurance CompaniesInvolvedSeventeen

    RSBY CoverageRound 1Round 2Round 3Round 4Round 5

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    Premium Trends in RSBY

    per family per year573

    593

    527

    449

    388

    276

    515492

    451433

    358

    253

    518504

    423

    404

    482461

    276

    449 448

    314

    0

    100

    200

    300

    400

    500

    600

    700

    Average Premium for

    Fresh Districts in 2008

    Average Premium for

    Fresh Districts in 2009

    Average Premium for

    Fresh Districts in 2010

    Average Premium for

    Fresh Districts in 2011

    Average Premium for

    Fresh Districts in 2012

    Average Premium for

    Fresh Districts in 2013

    (incl freshly tendered)

    Round 1 Round 2 Round 3 Round 4 Round 5 Round 6

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    Hospitalisation Ratio

    1.90%2.20%

    5.04%

    0.00%

    1.00%

    2.00%

    3.00%

    4.00%

    5.00%

    6.00%

    Round 1completed (345

    disticts)

    Round 2completed (252

    districts)

    Round 3 (81districts)

    Hospitalisation Ratio

    58% 58%

    46%

    42% 42%

    54%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Round 1 Round 2 Round 3

    Male Hospitalization Ratio Female Hospitalization Ratio

    Gender Wise Hospitalization Ratio

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    364 Districts where One Year hasbeen Completed

    298 Districts where Two Yearshas been Completed

    Expenditureby Insurance

    Company76%

    Money Leftwith the

    InsuranceCompany

    24%

    101.26%

    -1.26%

    -20.00%

    0.00%

    20.00%

    40.00%

    60.00%

    80.00%

    100.00%

    120.00%

    Expenditure by InsuranceCompany

    Money Left with the InsuranceCompany

    121 Districts where Three Years hasbeen Completed

    104.40%

    -4.40%

    -20.00%

    0.00%

    20.00%

    40.00%

    60.00%

    80.00%

    100.00%

    120.00%

    Expenditure by InsuranceCompany

    Money Left with the InsuranceCompany

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    Beneficiary

    Physical

    Mental

    Social

    Improved access to Healthcare

    Reduction in OOPE

    Improved Quality Care

    Mental Security

    Reduction in indebtedness

    Migrant workers Family iscovered

    Scheme is working welleven in Naxalite districts

    Improved gender utilisation

    Providing Social Identity

    Health is a state ofcomplete physical, mental

    and social well-being(WHO definition)

    Benefits for Beneficiary in RSBY

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    Evaluations of the Scheme

    RSBY is being evaluated by third party agencies since2009.

    Key Results from Latest Evaluation (2012)

    90% of the enrolled and hospitalized respondents, spent

    no money at the hospital for the last policy period In comparison to this non enrollees spend on an

    average Rs. 17,000 (USD 320) per year from their ownpocket

    90% of beneficiaries were satisfied with the scheme More than 94% of beneficiaries said that they will enroll

    even next year even if they had not used hospitalisationservices

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    Success So Far

    In the worst extremists affected areas also RSBY has beenable to provide benefits to people

    Healthy Competition between Public and Private Hospitals Incentives for staff of public hospitals from Insurance money

    Public hospitals are earning more and more through RSBY Increase in capacity of private hospitals

    Setting up of Hospitals by Private sector in remote areas

    Improvement in quality of services provided at the hospitals

    Delivery of services with almost no leakages Use of IT ensure that Insurance Company and Government

    gets data daily from the Hospitals This data is analysed for patterns/ spikes/ Frauds and action taken

    and more than 250 hospitals have been de-empanelled till now

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    Challenges Beneficiary Data Preparation Improving Enrollment

    Information dissemination

    Capacity Building

    Prevention, Early Detection of Fraud and Abuse

    Improving Quality of Health Care

    Linking Primary Care with inpatient benefits

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    RSBY and Provision of Outpatient Care

    RSBY started with providing only inpatient care through anetwork of empanelled public and private health careproviders

    In 2011 two experiments on providing Outpatient benefits

    to RSBY beneficiaries were started In both the experiments, the provision of Outpatient

    benefits is done through the intermediation of Insurers

    Now more experiments on providing OPD has started

    Initial results are quite positive and cost of inpatient carehas come down where outpatient care is covered

    At present Primary Care experiments are being designed

    including prevention and promotion

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    Extension and Expansion

    of RSBY

    Below Poverty Line

    (30%)

    Government Employees

    Private Insurance

    RSBY

    FullySubsidised

    Other OccupationalGroups e.g Taxi

    drivers

    RSBY

    PartiallySubsidised/

    Non-Subsidised

    Primary Care/ Outpatient

    Secondary Care

    Tertiary Care

    CurativeContinuum

    Informal Workers e.g.NREGS, Construction worker,

    Domestic workers, othercategories of workers

    Common Storage Area

    -Family demographic details

    -Biometric details of RSBY family

    RSBY

    related

    data

    Health

    Card

    related

    data

    Life and

    disability

    data

    Food

    Subsidy

    Scheme

    Data

    NREGS

    Data

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    Future Focus Areas for RSBY For expenditures beyond Rs. 30,000 different State

    Governments are linking with other funds/ schemes RSBY provides them a platform to transparently deliver this

    Improving the quality of service at the hospitals

    Government of India has designed an Quality management systemso as to encourage hospitals to improve quality

    Capacity Building at each levels for all the stakeholders

    Provide Primary care benefits including prevention

    integrated with RSBY Store Health related data on the smart card

    Use the Smart Card for other targeted interventions

    Cooperating with Countries which are interested in RSBY

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    Learnings for Us RSBY uses following to effective reach its objectives

    Create a dedicated body responsible for design and implementation

    Keep provision for flexibility later as design may change withexperience

    Focus on details and develop details for each process Effective use of Technology

    Smart card provided a good solution to our scenario where connectivityis not always there and need to prevent frauds and leakages

    Without partnership with Private Sector e.g. Insurance Companies, IT

    Companies and Hospitals Development of Business model so that everybody has incentive to

    work towards this

    Initially keeping it low profile helped

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    Learning for Others

    If you believe you have a reasonably good UHC plan it isbetter to start than keep waiting perfectdesign (often thebiggest enemy of goodis best)

    We must leverage the private sector and their strengths as

    they can compliment in the efforts of the Government Buy-in of stakeholders is very important for success

    From fixing Targetsto a model of developing Businessmodelsfor Social sector schemes is the way forward

    Generate regular evidence to feed into policy design andkeep improving

    Technology today has power to change

    Focus should be on ease of access for Beneficiary than

    easy of implementation for Government

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    Thank [email protected]