step towards uhc in india - example of rsby
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A Step Towards Universal Coverage in India
Example of RSBYDr. Nishant Jain
06.12.2013
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Role of the Government in India
Government is both Financial and Service Provider in HealthSector in India
Government spends only 1% of GDP on Health
Government is suppose to provide free health care to the
population across India with their own infrastructure at differentlevels
However, the ground level situation is very different People spend on an Average Rs. 3000 (USD 50) even when they are
hospitalised in a Government hospital
Though the facilities per se are free but a lot of these expenditure isrelated to the medicines, diagnostic tests, food, transportation etc.
To take care of these expenditures people often have to borrowmoney or sell assets
7.6% of households fall BPL due to healthcare payments.
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What is RSBY
Benefits Hospitalisation cover with a limit per family per annum on a family floater
basis (Upto five family members)
All hospitalisation is covered and for 1400 surgical packages includingMaternity & Newborn Care rates are pre-defined
All Pre-existing Diseases to be covered Pre and post hospitalisation Expenses covered
Transport Allowance
Sources of funding for program Rs. 30 (US$ 0.5) per family per year from Beneficiaries
100% premium shared between Central and State Government
Both Public and Private providers can be empanelled
Beneficiary can get cashless treatment in empanelled hospital
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Main Processes Involved State Government set up an independent nodal agency to
implement the scheme Insurance Company is selected through an open tendering
process
A list of potential beneficiaries is prepared based on defined
criteria for different categories Insurance Companies need to go the field and enroll
beneficiaries in the village after taking fingerprint and photo A smart card is printed and given on the spot and a Government
representative authenticates it by his/ her smart card and fingerprint A beneficiary can go to any public and private empanelled
hospital and get cashless treatment through smart card
Data flows every day from each hospital to the insurer and
Govt.
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RSBY Smart Card
Smart Card with embedded chipwhich stores details:
Fingerprint and photographs
(up to five members)
Other details like Name,Age, Gender, Relationshipetc. of up to five familymembers
Unique relationship numberacross country
Insurance Policy Details
Transaction Details
SS DD BB VVVYY 00000 #
State
District
Year of generationBlock
Village Serial No.
Checksum
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Enrollment Station
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Innovative Use of Technology RSBY uses different technologies to effective reach
its objectives
Biometric Technologyfor identification ofbeneficiaries and reduce fraud
Smart Card technologyto ensure that benefitscan be provided electronically even in caseswhere there is no regular internet facilityavailable and provide portability of benefits
Web based servicesto ensure that data is
transferred securely and all the activities aretransparent
Mapping and GISservices to trackdevelopments in the field on a regular basis
Mobile Technologyfor Outpatient Benefits
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Current Status of RSBY Implementation in India
Cards issued App. 37.5 million
People enrolled Appr. 136million
Number of People benefitted tillnow Appr. 6.3 million
Number of Hospitals EmpanelledAppr. 11,000
States and UT where Servicedelivery has started Twenty Eight
Number of Insurance CompaniesInvolvedSeventeen
RSBY CoverageRound 1Round 2Round 3Round 4Round 5
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Premium Trends in RSBY
per family per year573
593
527
449
388
276
515492
451433
358
253
518504
423
404
482461
276
449 448
314
0
100
200
300
400
500
600
700
Average Premium for
Fresh Districts in 2008
Average Premium for
Fresh Districts in 2009
Average Premium for
Fresh Districts in 2010
Average Premium for
Fresh Districts in 2011
Average Premium for
Fresh Districts in 2012
Average Premium for
Fresh Districts in 2013
(incl freshly tendered)
Round 1 Round 2 Round 3 Round 4 Round 5 Round 6
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Hospitalisation Ratio
1.90%2.20%
5.04%
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
Round 1completed (345
disticts)
Round 2completed (252
districts)
Round 3 (81districts)
Hospitalisation Ratio
58% 58%
46%
42% 42%
54%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Round 1 Round 2 Round 3
Male Hospitalization Ratio Female Hospitalization Ratio
Gender Wise Hospitalization Ratio
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364 Districts where One Year hasbeen Completed
298 Districts where Two Yearshas been Completed
Expenditureby Insurance
Company76%
Money Leftwith the
InsuranceCompany
24%
101.26%
-1.26%
-20.00%
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
120.00%
Expenditure by InsuranceCompany
Money Left with the InsuranceCompany
121 Districts where Three Years hasbeen Completed
104.40%
-4.40%
-20.00%
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
120.00%
Expenditure by InsuranceCompany
Money Left with the InsuranceCompany
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Beneficiary
Physical
Mental
Social
Improved access to Healthcare
Reduction in OOPE
Improved Quality Care
Mental Security
Reduction in indebtedness
Migrant workers Family iscovered
Scheme is working welleven in Naxalite districts
Improved gender utilisation
Providing Social Identity
Health is a state ofcomplete physical, mental
and social well-being(WHO definition)
Benefits for Beneficiary in RSBY
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Evaluations of the Scheme
RSBY is being evaluated by third party agencies since2009.
Key Results from Latest Evaluation (2012)
90% of the enrolled and hospitalized respondents, spent
no money at the hospital for the last policy period In comparison to this non enrollees spend on an
average Rs. 17,000 (USD 320) per year from their ownpocket
90% of beneficiaries were satisfied with the scheme More than 94% of beneficiaries said that they will enroll
even next year even if they had not used hospitalisationservices
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Success So Far
In the worst extremists affected areas also RSBY has beenable to provide benefits to people
Healthy Competition between Public and Private Hospitals Incentives for staff of public hospitals from Insurance money
Public hospitals are earning more and more through RSBY Increase in capacity of private hospitals
Setting up of Hospitals by Private sector in remote areas
Improvement in quality of services provided at the hospitals
Delivery of services with almost no leakages Use of IT ensure that Insurance Company and Government
gets data daily from the Hospitals This data is analysed for patterns/ spikes/ Frauds and action taken
and more than 250 hospitals have been de-empanelled till now
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Challenges Beneficiary Data Preparation Improving Enrollment
Information dissemination
Capacity Building
Prevention, Early Detection of Fraud and Abuse
Improving Quality of Health Care
Linking Primary Care with inpatient benefits
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RSBY and Provision of Outpatient Care
RSBY started with providing only inpatient care through anetwork of empanelled public and private health careproviders
In 2011 two experiments on providing Outpatient benefits
to RSBY beneficiaries were started In both the experiments, the provision of Outpatient
benefits is done through the intermediation of Insurers
Now more experiments on providing OPD has started
Initial results are quite positive and cost of inpatient carehas come down where outpatient care is covered
At present Primary Care experiments are being designed
including prevention and promotion
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Extension and Expansion
of RSBY
Below Poverty Line
(30%)
Government Employees
Private Insurance
RSBY
FullySubsidised
Other OccupationalGroups e.g Taxi
drivers
RSBY
PartiallySubsidised/
Non-Subsidised
Primary Care/ Outpatient
Secondary Care
Tertiary Care
CurativeContinuum
Informal Workers e.g.NREGS, Construction worker,
Domestic workers, othercategories of workers
Common Storage Area
-Family demographic details
-Biometric details of RSBY family
RSBY
related
data
Health
Card
related
data
Life and
disability
data
Food
Subsidy
Scheme
Data
NREGS
Data
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Future Focus Areas for RSBY For expenditures beyond Rs. 30,000 different State
Governments are linking with other funds/ schemes RSBY provides them a platform to transparently deliver this
Improving the quality of service at the hospitals
Government of India has designed an Quality management systemso as to encourage hospitals to improve quality
Capacity Building at each levels for all the stakeholders
Provide Primary care benefits including prevention
integrated with RSBY Store Health related data on the smart card
Use the Smart Card for other targeted interventions
Cooperating with Countries which are interested in RSBY
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Learnings for Us RSBY uses following to effective reach its objectives
Create a dedicated body responsible for design and implementation
Keep provision for flexibility later as design may change withexperience
Focus on details and develop details for each process Effective use of Technology
Smart card provided a good solution to our scenario where connectivityis not always there and need to prevent frauds and leakages
Without partnership with Private Sector e.g. Insurance Companies, IT
Companies and Hospitals Development of Business model so that everybody has incentive to
work towards this
Initially keeping it low profile helped
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Learning for Others
If you believe you have a reasonably good UHC plan it isbetter to start than keep waiting perfectdesign (often thebiggest enemy of goodis best)
We must leverage the private sector and their strengths as
they can compliment in the efforts of the Government Buy-in of stakeholders is very important for success
From fixing Targetsto a model of developing Businessmodelsfor Social sector schemes is the way forward
Generate regular evidence to feed into policy design andkeep improving
Technology today has power to change
Focus should be on ease of access for Beneficiary than
easy of implementation for Government
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