step 1 - hilton owners portal

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? STEP 1 Install UnoNet During your next StayConnected Guest Internet refresh or initial installation, your hotel will receive UnoNet, Hilton’s new converged network solution, which supports Connected Room. STEP 2 Complete a Readiness Assessment The Readiness Assessment collects information about your hotel’s cabling plant and guestroom technology. STEP 3 Set Your Budget Use the Investment Calculator on ConnectedRoom.Hilton.com to estimate the cost to deploy Connected Room. STEP 4 Receive a Site Survey The Implementation team will schedule a complimentary site survey to finalize the personalized deployment plan for your property and provide a Bill of Materials. Resources Visit ConnectedRoom.Hilton.com or email the Implementation team at [email protected]. At a Glance DEPLOYMENT CONNECTED ROOM Saying WHAT GUESTS & GMS ARE Know DID YOU “Made it seem more like I was at home watching my own TV” HAMPTON BY HILTON Germantown, TN Guest “I was able to access TV controls, heating/cooling, and the lighting from my phone. It was the best thing I’ve experienced in a hotel in a long time....I hope this is implemented in more of your properties over time!” HOMEWOOD SUITES BY HILTON San Diego/Bayside Guest Two-thirds of Guests told us they will be more likely to stay at a hotel with Connected Room than one without it. “We like the product, and our Guests seem to enjoy this new feature for entertainment. Install was smooth, quick, and productive. Guests have similar control that they have at home, and it makes for a seamless experience. This gives us huge advantage over our competitors in the market. ” CANOPY BY HILTON WASHINGTON, DC– THE WHARF, General Manager

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Page 1: STEP 1 - Hilton Owners Portal

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STEP 1Install UnoNet During your next StayConnected Guest Internet refresh or initial installation, your hotel will receive UnoNet, Hilton’s new converged network solution, which supports Connected Room.

STEP 2 Complete a Readiness Assessment The Readiness Assessment collects information about your hotel’s cabling plant and guestroom technology.

STEP 3Set Your Budget Use the Investment Calculator on ConnectedRoom.Hilton.com to estimate the cost to deploy Connected Room.

STEP 4Receive a Site Survey The Implementation team will schedule a complimentary site survey to finalize the personalized deployment plan for your property and provide a Bill of Materials.

ResourcesVisit ConnectedRoom.Hilton.com or

email the Implementation team at [email protected].

At a GlanceDEPLOYMENT

CONNECTEDROOM

SayingWHAT GUESTS & GMS ARE

KnowDID YOU

“Made it seem more like I was at home watching

my own TV”

HAMPTON BY HILTON Germantown, TN Guest

“I was able to access TV controls, heating/cooling, and the lighting from

my phone. It was the best thing I’ve experienced in a hotel in a long time....I

hope this is implemented in more of your properties over time!”

HOMEWOOD SUITES BY HILTON San Diego/Bayside Guest

Two-thirds of Guests told us they will be more likely to stay at a hotel with Connected Room than one without it.

“We like the product, and our Guests seem to enjoy this new feature for entertainment. Install was smooth, quick, and productive. Guests have similar control that they have at home, and it makes for a seamless experience. This gives us huge advantage over our competitors in the market. ”

CANOPY BY HILTON WASHINGTON, DC– THE WHARF, General Manager

Page 2: STEP 1 - Hilton Owners Portal

One-Time Costs:Site Survey and Project Management INCLUDED ($3,700 value)

Edge Controller Set Top Box and Installation: $160 per guestroom TV

Configuration Costs: $1,700 per hotel

Thermostats and Installation: $150–$250 per thermostat

Light Switches and Installation: $50–$55 per light switch

Ongoing Costs:Support Costs: $1 per TV per month

*Costs are illustrative and subject to change, and may vary based on hotel age, construction, or location.

Connected Room, Hilton’s new guestroom technology platform, allows Guests to feel at home while away and drives operational efficiencies for Owners/Team Members.

Guest benefits include:• In-room TV streaming of their favorite media

from partners like Netflix, Showtime and iHeartRadio

• A personalized, in-room experience, with Hilton Honors members able to set their TV channel and guestroom temperature preferences

• Control over the TV, lights, and thermostat via the Hilton Honors app on their mobile device or TV remote

Owner/Team Member benefits include:• Introductory energy management functionality,

driving energy and cost savings• Remote monitoring and troubleshooting of

connected devices, including thermostats and light switches

• Deployment of new features and content offerings with no action required by the hotel

• Increased Guest satisfaction

* Applies to US hotels only. See Brand Standards Section 2510.09.E for complete info.

Have you deployed or are you scheduled to deploy UnoNet in the coming months? Please contact our Implementation team at [email protected] to begin the deployment process.

The Connected Room platform is priced competitively with, and in many cases, more favorably than Supplier-developed solutions.*

Overview Requirements*

Cost

Conrad, LXR, Waldorf Astoria

Motto by Hilton All Other Brands

STREAMING FUNCTIONALITY Optional

Required at opening

Required within 12 months of UnoNet

deployment

THERMOSTATS Optional Required Recommended

LIGHT SWITCHES Optional Required Recommended