stcu ppp forgiveness portal guide · 2020. 12. 24. · pg. 1 11.3.2020 stcu ppp forgiveness portal...

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pg. 1 11.3.2020 STCU PPP Forgiveness Portal Guide Technical Support If you need technical assistant with the PPP Forgiveness portal, please contact at [email protected]. Note: You must complete and submit the forgiveness application before you can upload documentation. You only need to upload documentation that applies to your spending and/or supports your request Navigation Tips: The online application is best viewed in Chrome or MS Edge. Navigate from field to field via tab or clicking directly in each field Use the green “Next” button to navigate to the next screen. o If a field displays a red bar on the right hand side, it must be populated in order to save and continue. Use the blue Save and come back later button if you need to exit your application to return at a latertime/date. If changes are required to your application after submission, you will need to resubmit and recertify each time. Online Application – Applying for Forgiveness Prior to beginning the application, you should have your application and supporting documents for reference as you will be entering the information in the online application. 1. Access the STCU PPP Forgiveness portal by clicking on this link or by typing the URL into Google Chrome or MS Edge: stcuppp.force.com

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  • pg. 1

    11.3.2020

    STCU PPP Forgiveness Portal Guide Technical Support If you need technical assistant with the PPP Forgiveness portal, please contact at

    [email protected].

    Note: You must complete and submit the forgiveness application before you can upload documentation.

    You only need to upload documentation that applies to your spending and/or supports your request

    Navigation Tips: The online application is best viewed in Chrome or MS Edge.

    Navigate from field to field via tab or clicking directly in each field

    Use the green “Next” button to navigate to the next screen.

    o If a field displays a red bar on the right hand side, it must be populated in

    order to save and continue.

    Use the blue Save and come back later button if you need to exit your application

    to return at a latertime/date.

    If changes are required to your application after submission, you will need to resubmit

    and recertify each time.

    Online Application – Applying for Forgiveness Prior to beginning the application, you should have your application and supporting documents

    for reference as you will be entering the information in the online application.

    1. Access the STCU PPP Forgiveness portal by clicking on this link or by typing the URL into

    Google Chrome or MS Edge: stcuppp.force.com

    mailto:[email protected]://stcuppp.force.com/

  • pg. 2

    Your password will be the same password you used to apply for your original loan. You

    can click on the blue “Forgot Password” link and you will be sent an email from

    [email protected]

    Password requirements are:

    a. At Least 8 characters

    b. 1 lowercase letter

    c. 1 uppercase letter

    d. 1 number

    e. 1 of the following special characters (! # $ % - _ = + < > )

    Note: any replies sent to this email will not be received. If you need to email our team, please use

    the email listed above.

    2. Upon Log In, you will see the dashboard where your original PPP loan is viewable in the “Your

    Products” component.

    mailto:[email protected]:[email protected]

  • pg. 3

    3. To apply for forgiveness, click the “Marketplace” link on the left hand side Note: Informational tiles (on the right in this layout) will provide guidance on each screen

    topic.

    4. Click Apply to applyfor Paycheck Protection Program Forgiveness. DONOT CLICK on Applyfor

    the SBA 7(a) Paycheck Protection Program – this is a link to start a new application for a new

    loan which is unavailable at thistime.

    5. Confirm the business for which you are applying for forgiveness. They click Apply With This

    Business.

  • pg. 4

    6. Next, is a quick confirmation of your personal details. If any information has been updated

    from the time the original PPP loan was created, you have the ability to update that

    information here. After reviewing information and making any changes click Next.

    7. Next, you will be directed to enter your Covered Period and Payroll Frequency. The tiles on the

    right will provide guidance on how to complete the required information. You will choose 8 or

    24 weeks (the tile on the right will define both options). Enter your payroll schedule and click

    Next.

    8. The next set of questions will determine if you are eligible to complete the 3508EZ Application

    or if you will need to complete the 3508 Application. Answering Yes to any one of the

    questions will allow you to choose the 3508 Application form. You can select to continue with

    EZ application. If they answer any one of the questions is No, you will be directed to the 3508

    application.

  • pg. 5

    After your choice, click Next.

    9. Next, you will enter the business’s payroll costs. As always, the tile on the right provides

    guidance on how to answer the payroll questions. Once all fields are complete, click Next.

  • pg. 6

    10. Enter the business’s headcount. As always, the tile on the right provides guidance on how to

    answer the headcount questions. Click Next.

    11. A) If the amount of the payroll costs DO NOT EQUAL the PPP loan amount, the non-payroll

    costs route will automatically render. Enter the non-payroll costs and click Next.

    B) If the amount of the payroll costs EXCEEDS the PPP loan amount, the Forgiveness Check

    route will automatically render. Enter the non-payroll costs if desired. Click Next.

  • pg. 7

    12. Two additional questions will appear – PPP loan over $2 million and if you received an EIDL

    loan. Click Next.

    13. The next scree will show the Estimated Forgiveness Calculation which is an estimate of the

    amount to be forgiven. Click Next.

    14. The next screen is are the certifications that you must initial certifying that you are supplying

    true and accurate information. Certify by clicking the appropriate check boxes and then click

    Next.

  • pg. 8

    15. Additional certifications for 3508EZ ensure that you are still able to apply with 3508 the EZ

    form. By answering the questions below, you will be notified of your continued eligibility then

    click Next.

    16. The E-Consent route is optional but will allows you to apply electronically. If you do not

    consent or wish to submit and or sign paper copies of your forms, you can leave blank and

    click Next.

  • pg. 9

    17. The Demographic Information route is optional. SBA encourages applicants to respond so

    that accurate statistics can be obtained and reported for the PPP program. If you answer one

    question, you must answer ALL questions. If you prefer not to answer leave blank and click

    Next.

    18. The final screen is the Review and Submit page. Please review for accurate information and

    ensure there are no issues with the data that has been added to the application for PPP

    Forgiveness. Ifconfidentyourinformationiscorrect, Click Submit Application. If something

    needs to be changes, use the route on the left hand side of the screen to navigate to the

    appropriate section.

    Note: Once the application is submitted, there are no further changes allowed. If you need to

    make changes or if STCU communicates changes that need to me made, you will need to log

    in, resubmit and recertify yourapplication.

  • pg. 10

    19. Once your application is submitted, click the Go to Dashboard button to return to the

    dashboard where you can view the progress of their submitted application and upload

    required documents.

  • pg. 11

    Your list ofdocuments maylookdifferentfrom

    the list here.

    Dashboard – Documents

    1. Once you have submitted the application, you will see To Do List as well as Incomplete

    Applications, if any. Youare required to upload one document as requested for your

    application to move to a Complete status and to be available for STCU review.

    2. The number inthe circle indicates howmanydocuments are available for upload. Youmay

    NOT have to upload all documents listed, it depends on your application form.

    a. 3508 EZ application forms require you to upload documentation verifying the eligible

    cashcompensation and non-cash benefitpayments as wellas documentation for non-

    payroll expenses as well as documentation verifying existence of the

    obligations/services prior to February 15, 2020. Please refer to the PPP Loan

    Forgiveness Application Form 3508EZ Instructions for borrowers whichcan be found

    on the SBA website.

    b. 3508 Application forms require you to upload documentation verifying the eligible

    cashcompensation and non-cash benefitpayments; documentationshowing the FTE

    employees; documentation for non-payroll expenses as well as documentation

    verifying existence of the obligations/services prior to February 15, 2020. Please refer

    to the PPP Loan Forgiveness ApplicationForm 3508EZInstructionsforborrowerswhich

    can be found on the SBAwebsite.

    Your Product is just a tile to show you what you applied for and your loan amount

  • pg. 12

    3. You can either browse to locate the files to upload or Drag & Drop from your computer into

    the placeholder.

    4. As you upload documents the number will decrease and the placeholder will change. You will

    see a checkmark and that the document is uploaded. There is no need to Save.

    5. You can also verify if the document is uploaded, by toggling to the Show Previously

    Completed button. This will list the documents already uploaded.

    6. Once at least one document has been uploaded, your application will be complete and STCU

    can begin review of your application. STCU has 60 days from the time we start review of

    application to send your information to the SBA. SBA will have 90 days from the receipt of the

    information to decision your forgiveness. If for some reason additional information is

    requested from SBA, STCU will notify you within 5 days of the request to obtain the

    information.