staying prepared in changing times · the big picture - emergent circumstances • enterprise risk...

Mobility Program Risk Management:

Staying Prepared in Changing Times

Our thanks to today’s sponsor: Berry Appleman & Leiden LLP

MOBILITY PROGRAM RISK MANAGEMENT: STAYING PREPARED IN CHANGING TIMES

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2022

Today’s Presenters


Sue Wehrer Russ MoyerLynn O’Brien


Benchmarking – Polling Question

The COVID-19 pandemic, and the associated global response, was unprecedented and escalated very quickly.

How would you rate your company’s overall business continuity response to the corona pandemic:

A. Organized and prepared; able to adapt quickly based on pre-established plans with little modification

B. Somewhat organized and prepared; pre-established plans were outdated/irrelevant and required significant modification

C. Disorganized and unprepared; no pre-established continuity plans


Staying Prepared in Changing TimesFrom February 1 to April 23, federal agencies tagged more than $6.4 trillion as being part of the government’s response to the COVID-19 pandemic!!!

“Trump warns China over COVID-19…”


The BIG Picture - Emergent Circumstances • Enterprise Risk Management

• Risk appetites will evolve and companies will re-visit and appropriately fund business continuity

• Re-thinking Globalization• Supply chain, international office locations, geopolitical conflict (as a result of pandemic), etc.

• Scenario based approach • Travel bans, closed offices, impacted staff, supply chain interruption, etc.

• National Security • Expanded role of military, preserving force readiness, and biological threats (deliberate or not)

• Compliance Landscape • International security standard/posture and privacy law impact


Rapid Response – Distracted & Vulnerable?• Mobilization of resources at speed and scale• Exceptions to corporate policies; level of comfort / risk

appetite instantly challenged• Increased security and privacy risk from remote work

environment(s)• Loss of visibility (from both business and security perspective)

impairs our ability to respond effectively• Uptick in cyber crime; Social Engineering, phishing,

ransomware, mobile apps, etc. Don’t be fooled!• https://www.us-cert.gov/ncas/alerts/aa20-099a

CREATE EXCITING GRAPHIC

Phishing attempts have soared by 600% since February

Be aware!

https://www.us-cert.gov/ncas/alerts/aa20-099a


Benchmarking – Polling QuestionDoes your company have a good sense of where employees in the Global Mobility program are physically located? Can you quickly run or obtain a report of employees in your program? For purposes of this exercise, we will exclude business travelers.

A. Yes, we can quickly run or obtain a report that will show us the locations of employees in our program. We have systems in place to capture updated information when changes occur.

B. We could eventually put together a report of employees in the mobility program but some information may be outdated.

C. We would have difficulty obtaining a consolidated report of employees in the mobility program that is accurate and up-to-date.

D. It’s a good thing that our employees aren’t traveling because maybe we can finally figure out where they are.


Planning Across the Organization• Familiarize yourself with the structure and teams that currently exist in your organization

who support crisis management and security • Have a plan before an emergency arises!

• Ensure the Mobility team has a representative connected with the teams supporting security and crisis management

• Understand your company’s compliance profile and who needs to weigh in

• Who are the decision makers?


Planning Across the OrganizationAre there gaps when you spin the policy wheel?

• Potential policies to review:• Data Security/Privacy• Travel• Benefits• Tax• Employment


In the Heat of the Moment• Know the core decision making team where situation

affects the mobility team• Consider including:

• Company Counsel• Immigration Counsel • Others?

• Streamlined communications• Who provides the message?• How is the message shared?

• Contact directory• Ensure up to date contact information for mobility

team and program members


In the Heat of the Moment • Remain flexible and agile

• Stay abreast of available information

• Timing

• Consider cost/benefit analysis of various approaches

•


Mobility Program Risks ISSUE: When disruption strikes (cannot go as expected, cannot stay, cannot return)• Where are people going/coming from/working? Where do

you operate? • Factors that may affect business continuity in those areas:

• Political stability/climate• Predictability of country’s visa/work permit scheme• Geographic/weather related concerns• Crime • Culture (increased risks for women, certain ethnicities…)• Others?


Mobility Program Risks ISSUE: Identifying risks based on program composition

• Background of employees traveling/in mobility program

• Education, experience, job they will fill• Departments with dependence on mobility program• Business traveler compliance• Relying heavily on one visa type • Relying heavily on workers from a single area or

country• Identifying VIPS in advance


Mobility Program Risks- Business Continuity Planning

Issue: When something disrupts the Mobility team’s ability to work• Identify critical functions

• Can work be performed remotely?• Are there security implications?

• Identify potential failure points and establish a plan for redundancy

• Plan how work can be performed remotely• Liaise with IT, Security and HR on how to set up remote

workspaces• Review remote work policy (if it exists)• Data security • Consider equipment requirements (e.g. printers, scanners,

laptops/screens)• Document management


Future considerations

• Focus on a people first approach to strategic planning• Designate a point person to represent the Mobility Team• Include factors that impact Mobility team when building business-wide

contingency plan• Identify critical functions of Mobility Team• Create contingency plan if offices are inaccessible• Schedule annual review of your plan

Thank you for attending! Visit the Worldwide ERC® web site at www.worldwideERC.org, or contact

Worldwide ERC® for more information on these topics. +1.703.842.3400

staying prepared in changing times · the big picture - emergent circumstances • enterprise risk...

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