stavroula papadopoulou head of learning 29/01/2020 · digital transformation strategy culture...
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Stavroula Papadopoulou
Head of Learning
29/01/2020
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Scope & Design
Capabilities & learning solutions
Our learning DNA
Agenda
Future challenges
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Upskill and
Reskill
Digital transformation
strategy
Culture
transformation
Our vision is to provide next-gen learning solutions capable to raise the
digital IQ of our people by building a strong digital foundation while
guiding them on their journey to Eurobank’s digital future.
Digital & Technology Academy
The strategic priorities addressed Digital & Technology Academy
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Innovation
Workshops
Focused on specific roles & skills, the
workshops provided general insights
on digital transformation and input
from key Eurobank stakeholders
DigComp
Framework
A reference framework describing the
competences needed to day to use
digital tech in a confident, critical,
collaborative and creative way
Learning team
R&D
Learning division deep dived into
research about digital transformation,
digital skills development,
benchmarks & insights.
Digital & Technology Academy
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Digital & Technology Academy Digital & Tech Academy learning solutions
European Digital Competences Framework
Foundation
KnowledgeAwareness
Job Specialized
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Digital & Technology Academy
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Leaders are communicating the
importance of learning
Partnering with business to decode needs & develop content linked to strategy
Learning is applied with common themes throughout the bank
Learning Initiatives are “discussed” prior
development with learners
Employees are accountable for
learning
Τech and hi-touch methods are being adopted & used
to facilitate learning
Learning is an important value of the internal and external employer brand
Digital & Technology Academy
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Easy access anytime, anywhere —
from any desktop or mobile device Higher engagement, better retention
of concepts, better transfer to the job
of concepts learned, faster
development and easy deployment
Research new ways to curate content
and state-of-the-art authoring tools to
develop modern learning solutions
Self-Directed Learning
Why? Strong Problem Solving, a
Learning experience that is stress-free,
more meaningful & led by curiosity. Self-
Directed
Learning
Content
Curation
Content curation
Microlearning
with video nuggets Micro
Learning
Accessibility Accessibility
Digital & Technology Academy
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Campaign – across all levels - on the
“why” we need to invest on digital skills to
“future proof” our people
Manage physical
vs. digital wellbeing
Use collaboration tools &
internal platforms
Manage digital identity,
netiquette and
professional social media
Understand the new
developments & practices
of the digital world
Our view
on the
future…
Digital & Technology Academy
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THANK YOU!