state regulator announces paperless renewals, licensing...
TRANSCRIPT
For Immediate Release
February 23, 2016 Contact: Terry Horstman Phone: 217-558-2953 E-mail: [email protected]
State Regulator Announces Paperless Renewals, Licensing for Professionals
CHICAGO – Secretary Bryan A. Schneider of the Illinois Department of Financial and Professional Regulation (IDFPR) is pleased to announce that paperless licensing and renewals have now been implemented for the professions licensed and regulated by the Divisions of Real Estate and Professional Regulation. The transition away from paper-based renewals and licenses means that regulated professionals will now be able to renew their license quickly and easily online, and be provided proof of licensure through email and IDFPR’s License Lookup application. The move to paperless technology is part of the Department’s ongoing efforts to modernize the state’s regulatory agency and will save the state nearly $3 million in postage, paper and printing costs over the next five years. “By enacting a paperless renewal process and shifting to an electronic verification of licensure, we increase efficiency, reduce costs, and provide an overall better experience for our licensed professionals,” said Bryan A. Schneider, IDFPR Secretary. “Whereas paper-based renewals intermittently experienced delays during peak renewal periods, the online license renewal streamlines that process by eliminating the need to, essentially, push paper. Additionally, by providing electronic verification of a license through our website, we are able to provide the most up-to-date information available.” Effective immediately, submission of renewals for professionals should be completed online via IDFPR’s website (www.idfpr.com). Once a renewal is successfully processed, licensees will receive an email that may be used as proof of licensure. Proof of licensure may also be found via IDFPR’s License Lookup. In the near future, licensees will be provided access to a digital, printable copy of their license. In lieu of the paper postcard reminder, IDFPR has also implemented an electronic license reminder notification process for all professions that are not legally required to receive paper notifications. Licensees that had relied upon the renewal postcard PIN notification for renewing
Illinois Department of Financial and
Professional Regulation Bryan A. Schneider, Secretary NEWS
their licenses or for employee E-Batch renewal, may access that information via the license renewal webpage located at IDFPR’s website. Licensees will be prompted to provide additional information for security authentication.
Licensees are strongly encouraged to visit IDFPR’s online address change webpage to provide a current email address and ensure contact information is up-to-date and accurate.
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For Immediate Release
March 17, 2016 Contact: Terry Horstman Phone: 217-558-2953 E-mail: [email protected]
Digital, Printable Licenses Now Available for Licensees
CHICAGO – As an enhancement to the recently publicized paperless licensing and renewal initiative, the Illinois Department of Financial and Professional Regulation (IDFPR) is announcing that licensed professionals may now access a digital, printable copy of their license via the state regulator’s newly created electronic license portal. The license portal provides licensees the opportunity to view and print a copy of their license at any time, free of charge. Licensed professionals may access their electronic license by visiting IDFPR’s electronic license portal webpage at: https://www.idfpr.com/elp.asp. A guide with instructions on how to log into the license portal to view and print a license can be found here. Licensees are strongly encouraged to visit IDFPR’s online address change webpage to provide a current email address and ensure contact information is up-to-date and accurate.
For individuals with questions or concerns regarding licensure status or the renewal process, please contact IDFPR, toll free, at 1-800-560-6420 or by email: [email protected].
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Illinois Department of Financial and
Professional Regulation Bryan A. Schneider, Secretary NEWS
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Paperless FAQ
Updated 3-16-16
Effective immediately, the Illinois Department of Financial and Professional Regulation (IDFPR) will no longer issue paper
renewal notices and licenses. Although this is a Department-wide initiative, the Divisions impacted at this time are
Professional Regulation and Real Estate. Please see below for further information.
1. Why go paperless?
There are many advantages to going paperless:
•Licensure status can be verified via the Internet anytime, anywhere.
•There is no loss of the renewal notice and license through theft, misplacement, or destruction.
•Online licensure information is updated daily versus a hard copy license which is updated every designated licensing
cycle.
•The Department expects to save an estimated $3 million in postage, paper, and printing costs over the next five years.
•It is good for the environment.
2. Is it true that the Illinois Department of Financial and Professional Regulation will no longer issue the traditional
paper license?
Yes. The traditional paper license will no longer be produced by IDFPR. Licensees may obtain their license(s) by going to
the IDFPR electronic license portal website: https://www.idfpr.com/ELP.asp
3. How can I renew online without a PIN?
A PIN is not needed for an individual licensee to renew online. You may log into the renewal system by using your
license number and one of the following: social security number, PIN, or date of birth.
4. How will I provide evidence that I am licensed?
Primary source verification and evidence that you are licensed can be obtained free of charge by visiting our online
Licensee Lookup database at: https://ilesonline.idfpr.illinois.gov/DPR/Lookup/LicenseLookup.aspx
5. What if my profession’s application renewal and contact information update process is still paper only and the
Department’s website will not allow me to renew or update my contact information online?
Most profession renewals and contact information updates are now online only, but there are still a few that the
Department is converting from paper based to online. If your profession is in the open renewal period and online
renewal is not an option on the Department’s website, then you may renew via paper as you have in the past. If
submission of contact information updates is not an option for your profession on the Department’s website, then you
may submit them to the Department via paper as you have done in the past.
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6. What do I do if I submitted an initial application and have not received anything?
You must submit an email address on your initial application in order to receive an electronic copy of your license.
Should you realize you have submitted an initial application without a valid e-mail address, you will need to contact the
Department to provide this information.
7. My employer is requesting a photocopy of my license, now that paper licenses will no longer be produced, what
should I do?
Your employer may check the status of your license free of charge by accessing the online License Lookup database at:
https://ilesonline.idfpr.illinois.gov/DPR/Lookup/LicenseLookup.aspx
You may also obtain your license by going to IDFPR’s electronic license portal at: https://www.idfpr.com/ELP.asp and
send them either a printed or electronic copy.
8. What do I do if my Practice Act requires that I display my license?
If your Practice Act requires that you display your license in your place of business or requires you to carry a pocket
license, you will need to print off your license from IDFPR’s electronic license portal at: https://www.idfpr.com/ELP.asp
9. What kind of information will the online license verification provide?
The information below can be retrieved free of charge from the online Licensee Lookup database at
https://ilesonline.idfpr.illinois.gov/DPR/Lookup/LicenseLookup.aspx
Credential Details
Contact Information (First and last name, City, State, and Zip Code)
License Information (License number, type of license, status of license, current and first effective dates,
expiration date, and disciplinary actions)
Other licenses
Primary Source statement
10. I renewed my license online and checked the online Licensee Lookup database and it still does not show that I
renewed, is something wrong?
The online Licensee Lookup database at https://ilesonline.idfpr.illinois.gov/DPR/Lookup/LicenseLookup.aspx is updated
daily. Any changes should appear the day after your renewal application has been processed. If you renew online and
then immediately check the status, it will not appear updated until the application is processed—typically within one to
two business days. This may vary depending on volume, scheduled holidays, or system down time.
11. Will the renewal period remain the same for all licensees?
Yes. License renewal periods will remain the same. You will receive email reminder notifications when the renewal
period opens. If you need to submit or modify your primary email address, please do so by going to
http://www.idfpr.com/addressUpdate.asp and click the link at the top of the page that says ‘Change your Address, Email
Address or Telephone Number.’ Licensees will receive multiple reminder emails to renew as the deadline gets closer.
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12. What do I do if someone wants a copy of my license?
You may access IDFPR’s electronic license portal at https://www.idfpr.com/ELP.asp and send them either a printed or
electronic copy of your license.
13. How can I verify someone’s license?
You will need to access the online Licensee Lookup database to obtain that information. The online Licensee Lookup
database website is: https://ilesonline.idfpr.illinois.gov/DPR/Lookup/LicenseLookup.aspx
14. What if I am unable to find someone on the license lookup?
If your search returns no results, try entering less information in the blanks. Sometimes, a licensee isn't
registered under the name you expect (“Robert” vs “Bob” or a first name rather than the middle name they go
by).
If someone has the last name “McDaniel” and no results come up, try entering it as “Mc Daniel” and see if any
results come up.
When searching for a business, be sure to enter the formal name registered with IDFPR in the "Legal Business
Name" blank rather than First or Last Name.
When searching by license number, be sure the state dropdown box is empty OR corresponds to the licensee's
actual location. Some licensees do have an Illinois license but reside out-of-state. If they live in another state and
you have "Illinois" selected, you won't be able to find their license in the search.
15. Since the Department is going paperless, will I still need to keep my contact information updated and notify IDFPR
of name changes?
Yes, it is important that you keep your contact information updated with IDFPR. The name change form can be found at:
http://www.idfpr.com/Forms/DPR/DPRCOAnamechange.pdf
You must update non-name change contact information by going to http://www.idfpr.com/addressUpdate.asp and
clicking the link at the top of the page that says “Change your Address, Email Address or Telephone Number.”
16. Can anyone look up my license info? What about my personal info?
The Department’s website does not disclose personal licensee information such as home address, email, and phone
number. The licensee information below is available to the public, as it always has been in the past:
Credential Details
Contact Information (First and last name, City, State, and Zip Code)
License Information (License number, type of license, status of license, current and first effective dates,
expiration date, and disciplinary actions)
Other licenses
Primary Source statement
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17. How do I obtain my PIN so that my employer can submit my application as part of an E-Batch license renewal?
If an individual is requested by his or her employer to provide a PIN for E-Batch purposes, the licensee may retrieve the
PIN for the employer by going to the individual license renewal page for his or her particular profession located on the
Department’s webpage at: https://www.idfpr.com/Renewals/defaultSSL.asp
The individual will need to log into the renewal system by using two of the following: license number, social security
number, or date of birth. After logging in, the resulting page will provide the PIN number to the licensee. The licensee
may then share the PIN with their employer.
18. How can my employer submit an E-Batch license renewal?
Instructions on this process may be found at the Department’s website at:
https://www.idfpr.com/Renewals/defaultSSL.asp
E-Batch renewals are only to be used by businesses to renew licenses for their employees. E-Batch renewals are
transacted through pre-setup ACH accounts that employers use to renew a group of their employees' licenses. Only
professions eligible to renew online may take advantage of this renewal method.
19. How do I obtain a reprint of my license?
You may access a copy of your license at anytime for free by going to the online electronic license portal at
https://www.idfpr.com/ELP.asp
20. What do I do if my electronic license and pocket card documents are blank and do not contain any of my license
information?
Adobe Acrobat Reader ® is required to properly view or print your license. You can download Adobe Acrobat Reader®
here: https://get.adobe.com/reader/
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IDFPR Electronic License Portal Instructions For Individuals
Updated 3-15-16
The Illinois Department of Financial and Professional Regulation (IDFPR) now has an electronic license
portal where licensees can view and print their licenses at anytime for free. Below are instructions for
registering in the portal and viewing and printing your electronic licenses.
1. Go to https://ilesonline.idfpr.illinois.gov/DFPR/ and click ‘Register’ in order to setup an account on the
electronic license portal website.
2. You will then be taken to the page below and will need to register as an ‘Individual.’ You will also need
to indicate if you have been pre-qualified or previously registered with IDFPR. Existing licensees need to
select ‘Yes’ for this question.
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3. You will then need to follow the instructions on the screen below and enter the required information.
4. Your User ID will be populated on the page below and will be the same as your license number. You
may change your user ID if you desire. You will need to enter an email, password, and answers to the
security questions. You can then click ‘Create Account’ after the ‘Captcha Verification’ code is entered.
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5. You will then receive an email from [email protected] with a link to verify your account.
6. Click the link in the email to be directed to the page below. You may then click ‘Home’ at the top of
the page to retrieve your license.
7. Once you are on the ‘Home’ page, select ‘My Licenses Tab’, and then choose ‘Click Here’ to view your
desired licenses.
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8. You will then see your license and can print or save it electronically.
A pocket card version of your license will also be available to print or save electronically on the same
page.
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IDFPR Electronic License Portal Instructions For Businesses
Updated 3-15-16
The Illinois Department of Financial and Professional Regulation (IDFPR) now has an electronic license
portal where business licensees can view and print their licenses at anytime for free. Below are
instructions for registering in the portal and viewing and printing your electronic license.
1. Go to https://ilesonline.idfpr.illinois.gov/DFPR/ and click ‘Register’ in order to setup an account on the
electronic license portal website.
2. You will then be taken to the page below and will need to register as a ‘Business.’ You will also need
to indicate if you have been pre-qualified or previously registered with IDFPR. Existing licensees need to
select ‘Yes’ for this question.
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3. You will then need to follow the instructions on the screen below and enter the required information.
4. Your User ID will be populated on the page below and will be the same as your license number. You
may change your user ID if you desire. You will need to enter an email, password, and answers to the
security questions. You can then click ‘Create Account’ after the ‘Captcha Verification’ code is entered.
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5. You will then receive an email from [email protected] with a link to verify your account.
6. Click the link in the email to be directed to the page below. You may then click ‘Home’ at the top of
the page to retrieve your license.
7. Once you are on the ‘Home’ page, select ‘My Licenses Tab’, and then choose ‘Click Here’ to view your
desired licenses.
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8. You will then see your license and can print or save it electronically.