State of Louisiana and Short’s TravelBooking Online & Portal Training

How to contact Short’s Travel:Email: state@shortstravel.com

Toll Free Phone: 1-888-846-6810 (24/7)

(Call to book international travel)

Hours of Operation:Core Hours: Monday – Friday,

– 8:00 am CT – 5:00 pm CT

After-Hours: Nights, Weekends, Holidays

- At cost of $15 per call

Online Booking Tool Access:www.shortstravel.com/la

Create User Name

Create Password

(lowercase, 8 characters + one number)

Things to know…

Must enter your profile information before booking – review periodically

Transaction Fee Structure

Air Exchange Car Only Hotel Only Refund Void

Online: $5.00 $0.00 $0.00 $0.00 N/A N/A

Direct with an Agent: $24.00 $0.00 $5.00* $5.00* $0.00 $0.00

Group (10 + Travelers) $20.00 Surcharge per booking

After-Hours Service $15.00 Per Call

A transaction fee will be charged per ticket issued.

* Fee charged when booked without air

** Charged when original air ticket issued online

Traveler Features: Multiple Form of Payment Options

Select your Department’s CBA, Corporate Card or your Personal Card!

• All reservations associated with a CBA account will be sent to the approver prior to ticketing

• Approval will be in ‘pending’ mode for 24 hours

• If approval is not received in 24 hours the reservation will auto-cancel – traveler will be notified

• Traveler will receive notification if denied or approved

Traveler Features: Automated CBA Approval (Approver)

CBA Authorizers will receive an e-mail notification to approve or deny the airfare reservation:

The total trip cost provided when searching for air!

Traveler Features: Online Baggage Fee Analysis

Mobile Applications• Integrated with Short’s

Travel reservations• Receive mobile itineraries• Receive flight notifications• Additional mobile travel

tools are available

Compatible with Blackberry

Mobile Devices

Sign-Up today at www.worldmate.com

There is a free version or a personal charge for the upgraded version

(Not State Reimbursable)

URL: www.shortstravel.com/la

Create User Name

Create Password –

(lowercase, 8 characters + one number)

Creating/Updating your profile

Click on “My

Profile” to

begin entering

or updating

your information

The CBA information will be pre-populated by department.  The Corporate Travel Card, or Personal Card information

should be entered into your profile.

New Travel Requirement from TSA• Effective November 1, 2010

Transportation Security Administration will require the following to be present prior to purchasing an air ticket through Short’s Travel or the airline.

You must provide the following:• Name as it appears on

government-issued I.D. when traveling

• Date of Birth (Arranger cannot see year – only traveler)

• Gender • Redress Number (if available)

New TSA Requirements

All information is encrypted and

secure!

It is EASY to book a Guest!• The system has the capability to make

reservations for a guest• Upon log in select ‘Guest Traveler’ from

the dropdown list• You will be prompted to provide the

Traveler’s full name as it appears on their government ID, gender, date of birth and redress number if appropriate

Book for Guest

Confirm all of your information including:• Name• Frequent traveler data• Service Requests• Email address and cc• Seat Preference• Travel Arranger Information

Confirm Traveler Information

Add a Travel Arranger by…• Clicking on My Profile• Click on Travel Arrangers• Enter last name of Traveler and

search• Click symbol to add to your list• May have more than one arranger

Remove a Travel Arranger by…• Clicking the next to the Travel

Arranger’s name

Travel Arranger Portal

Managing Unused Tickets:• Monitor Unused Ticket Usage• All canceled tickets will

automatically appear online• View All of your unused tickets• View All of your travelers unused

tickets

What is your responsibility?• Book an airline where you have

an unused ticket available

Traveler Features: Canceled/ Unused Ticket Alerts

Virtual Invoice and Receipt Look-Up

Retrieve copies of past invoices• Available to all User’s• Click on Reporting > VI Lookup

Search by:• Date range (travel or invoice)• Invoice number• Ticket number• Record locator• Traveler name – (first or last)• Click Generate Report and a full list of

matching invoices displayed• Click on an individual invoice to

review full detail and retrieve invoice copy

View Trips for you and your Travelers• Click Trips• View upcoming trips• Pull the your receipt for your trip• Search for up-to 6 months of historical

trips• Sort by heading title• Click magnifying glass for complete trip

details

Review your Trips

Step #1: Begin by selecting what type of travel…• Air• Car• Hotel

Step #2: Input your origin and destination cities

Step #3: Select your dates

Step #4: Select your departure times

Step #5: Select how you prefer to see flights• Price• Schedule

Booking Travel Getting Started

Air Matrix Features:

View all flights by number of stops

Southwest content is included

Air Filtering

Check your policy compliance before your reserve your air reservation!

Policy Compliance

Policy Compliance

Add your payment information. If you are using a CBA account, your reservation will be held for 24 hours to obtain approval.

Payment Information

You are done! If you would like to duplicate your trip, click “Book another trip for the same itinerary”

Confirmation and Complete

To clone your trip, you must select the Traveler then click continue.

Clone your trip

How to contact Short’s Travel:Email: state@shortstravel.comToll Free Phone: 1-888-846-6810 (24/7)

Hours of Operation:Core Hours: Monday – Friday,

– 8:00 am CT – 5:00 pm CTAfter-Hours: Nights, Weekends, Holidays

- At cost of $15 per callOnline Booking Tool Access:www.shortstravel.com/laCreate User IDCreate Password(lowercase, 8 characters + one number)

As a reminder…

What can you do today?

• Create and/or update your profile information - this is mandatory

• Retrieve any itineraries/invoices for Short’s Travel

Begin booking travel on September 1st!

THANK YOU