state of kansas employee member portal guidemember portal guide the information provided in this...

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State of Kansas Employee Member Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP) staff will reasonably attempt to notify the employees when changes have been made; however, employees should not rely solely on being updated of changes by SEHP staff. Employees are advised they should check the SEHP website to verify they are using the most up to date version of this manual.

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Page 1: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

State of Kansas

Employee

Member Portal Guide

The information provided in this manual is

subject to change without prior notice. State

Employee Health Plan (SEHP) staff will

reasonably attempt to notify the employees

when changes have been made; however,

employees should not rely solely on being

updated of changes by SEHP staff. Employees

are advised they should check the SEHP

website to verify they are using the most up to

date version of this manual.

Page 2: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Table of Contents Features

Employee Member Portal Welcome Screen ----------------- Page 3

Member Registration------------------------------------------ Page 4

Member Log In Screen --------------------------------------- Page 5

Account Overview -------------------------------------------- Page 5

Member & Family Screen ------------------------------------ Page 6

Benefits Screen ---------------------------------------------- Page 8

Enrollments & Events ---------------------------------------- Page 9

Page 3: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Employee Member Portal

Welcome Screen

The first time you visit the Employee Member Portal you will need to register your

account. To do this simply click the blue Register Now button near the bottom left of

the screen. You can also click the Register button seen near the top right corner of

the screen. Once you have completed the initial registration you will be able to sign in

directly upon any later visits by clicking the green Sign-in button at the bottom right

of the screen or the Sign-in button at the top right of the screen.

Page 4: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

New Member Registration Screen

Once you have clicked the Register Now button you will be navigated to the Member

Registration screen. Here you will be asked to enter in your personal information, an

email address, and a new password for the Employee Member Portal. The email

address that you enter will be used as your username when signing into the portal in

the future. When selecting a password for the portal be aware that they are case

sensitive and must be at least 8 characters long.

Once you have enter in all required information click the Submit Registration button.

When you have successfully registered you will be navigated to a new page where you

will see the below image and be able to log directly into your new account.

Page 5: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Member Log In Screen

Once you have clicked the Sign-In button you will be navigated to the Member Login

screen. Enter the email address and the password that you used when registering your

account initially then click the green Sign in button.

If you cannot remember the email address or password that was used when initially

registering your account you must complete the registration process again.

Account Overview

Once you have logged in you will be navigated to the Account Overview screen. At the

top right hand side of the screen you will find the Logout button to use once you have

completed any necessary actions inside the Member Portal. Also, you will see an

Account Overview button that you can use to instantly navigate you back to the

Member & Family screen from anywhere within the portal.

Page 6: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Member & Family Screen

When you have completed signing into the Employee Members Portal you will be

navigated to the Member & Family screen. Here you will be able to view who is on your

family roster. By clicking each individual family member you can view their personal

information. Below we can view Jessica’s personal information.

Member & Family Information

Contact Information

The Contact Information on the Member & Family tab will show you all of the current

information that SEHP has on file. To add a missing piece of contact information click

the Add Contact button. To correct a piece of contact information click the green edit

contact button.

Page 7: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Member & Family Screen

Document Upload

You will also have the ability to upload any documents directly to the SEHP. This can

include but is not limited to birth certificate, marriage certificates, or legal

documentation. This is done by clicking the Browse button and selecting the

electronic copy of the documentation from your desktop. Once this is completed click

the Upload Documents button.

Page 8: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Benefits Screen

The Benefits Screen will list all SEHP coverage that you are currently enrolled in. On

the right you can see the benefit type, plan name, the coverage level you are currently

enrolled in, the effective date, and the current rate that is paid for the coverage. On

the left you can see who is enrolled in the coverage. If you have any dependents on

benefits they would be seen here.

Remember, this will show on currently active benefits. You will not be able to see any

coverage that has been elected future forward.

Page 9: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Enrollment and Events Screen

The Enrollment and Events Screen will show any active enrollments that are currently

available to you. To begin your enrollment click the Launch Enrollment button.

Once the enrollment is launched you will be asked to select a Tax Status and click the

Save & Continue button.

Page 10: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Enrollment and Events Screen

Next you will be asked to verify your phone number, physical address, and email

address and click the Save & Continue button.

Page 11: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Enrollment and Events Screen

Once completed, you will be navigated to the 2014 Active Initial Enrollment screen.

Here you can make your 2015 plan year elections by clicking the blue Make Your

Elections button.

Page 12: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Enrollment and Events Screen

You will be navigated to a page where you can choose what medical coverage you

would like to elect or if you would like to waive benefits. Once you have selected an

option, click the Save and Continue button.

Page 13: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Enrollment and Events Screen

You will be navigated to a page where you can choose dental coverage. Once you have

selected an option click the Save and Continue button.

You will be navigated to a page where you can choose what vision coverage you would

like to elect or if you would like to waive vision. Once you have selected an option click

the Save and Continue button.

Page 14: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Enrollment and Events Screen

You will be navigated to a page where you can choose what FSA option you would like

to elect or if you would like to waive the FSA. If you choose an FSA option you must

enter the amount you would like to contribute annually. Once you have selected an

option and entered in a contribution amount, click the Save and Continue button.

Page 15: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Enrollment and Events Screen

When you have completed making your elections, you will be navigated back to the

2014 Active Initial Enrollment page. Here you can review your pending elections. If you

would like to change any of the benefits you have elected, click the blue Change Your

Elections button. Once you are satisfied that these are the elections you want to make

for the plan year 2015, click the green Save and Print Confirmation button. If you do

not click this button your elections will not be saved. You can also click the Leave

Without Saving button. This will take you back to your member’s page without saving

any elections that you have made.

Page 16: State of Kansas Employee Member Portal GuideMember Portal Guide The information provided in this manual is subject to change without prior notice. State Employee Health Plan (SEHP)

Enrollment and Events Screen

When you have clicked the Save and Print Confirmation button you will navigated to

a completion page. Here you will be able to print a PDF version of your confirmation for

your records.