state banking authorities
DESCRIPTION
The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.TRANSCRIPT
www.USA.gov t120 121
Alabama
State Banking DepartmentPO Box 4600Montgomery, AL 36103-4600334-242-3452Toll free: 1-866-465-2279www.banking.alabama.gov
Alaska
Department of Commerce, Community and Economic DevelopmentDivision of Banking and SecuritiesPO Box 110807Juneau, AK 99811-0807907-465-2521Toll free: 1-888-925-2521TTY: 907-465-5437: [email protected]/bsc/home.htm
Arizona
Department of Financial Institutions2910 N. 44th St., Suite 310Phoenix, AZ 85018602-771-2800: [email protected]
Arkansas
State Bank Department400 Hardin Rd., Suite 100Little Rock, AR 72211501-324-9019: [email protected]
California
Department of Business OversightConsumer Services1515 K St., Suite 200Sacramento, CA 95814916-327-7585Toll free: 1-866-275-2677www.dbo.ca.gov
Colorado
Department of Regulatory Agencies Division of Banking1560 Broadway, Suite 975Denver, CO 80202303-894-7575: [email protected]/banking
Connecticut
Department of BankingGovernment Relations and Consumer Affairs260 Constitution PlazaHartford, CT 06103-1800860-240-8299Toll free: 1-800-831-7225Toll free: 1-877-472-8313 (Foreclosure Assistance)www.state.ct.us/dob
Delaware
Office of the State Bank Commissioner555 E. Loockerman St., Suite 210Dover, DE 19901302-739-4235www.banking.delaware.gov
District of Columbia
Department of Insurance, Securities and Banking810 1st St., NE, Suite 701Attn: Consumer Protection AdvocateWashington, DC 20002202-727-8000: [email protected]
Florida
Office of Financial RegulationDivision of Financial InstitutionsConsumer Assistance Group200 E. Gaines St.Tallahassee, FL 32399-0371850-487-9687www.flofr.com
Georgia
Department of Banking and Finance2990 Brandywine Rd., Suite 200Atlanta, GA 30341-5565770-986-1633Toll free: 1-888-986-1633www.dbf.georgia.gov
Hawaii
Department of Commerce and Consumer AffairsDivision of Financial InstitutionsPO Box 2054Honolulu, HI 96805808-586-2820 (Honolulu)808-274-3141 (Kauai)808-984-2400 (Maui)808-974-4000 (Hawaii)Toll free: 1-800-468-4644: [email protected]/dcca/dfi
Idaho
Department of FinanceFinancial Institutions BureauPO Box 83720Boise, ID 83720-0031208-332-8005Toll free: 1-888-346-3378: [email protected]
STATE BANKING AUTHORITIES
Contacting Your Local Banking Authority
The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally-chartered bank, check Federal Agencies on page 93. Also see the chart in the Banking section on page 8.
Note: Toll free phone numbers may be restricted to use only within the state listed.
1-800-FED-INFO (800-333-4636) 2014 Consumer Action Handbook120 121
Illinois
Department of Financial and Professional RegulationDivision of Banking320 W. Washington St.Springfield, IL 62786217-782-3000Toll free: 1-800-532-8785TTY: 217-524-6644www.idfpr.com
Indiana
Department of Financial Institutions30 S. Meridian St., Suite 300Indianapolis, IN 46204317-232-3955Toll free: 1-800-382-4880www.in.gov/dfi
Iowa
Division of Banking200 E. Grand Ave., Suite 300Des Moines, IA 50309-1827515-281-4014: [email protected]
Kansas
Office of the State Bank Commissioner700 S.W. Jackson St., Suite 300Topeka, KS 66603785-296-2266: [email protected]
Kentucky
Department of Financial Institutions1025 Capitol Center Dr., Suite 200Frankfort, KY 40601502-573-3390Toll free: 1-800-223-2579: [email protected]
Louisiana
Office of Financial InstitutionsPO Box 94095Baton Rouge, LA 70804-9095225-925-4660Toll free: 1-888-525-9414: [email protected]
Maine
Bureau of Financial InstitutionsConsumer Outreach Program36 State House StationAugusta, ME 04333-0036207-624-8570Toll free: 1-800-965-5235www.maine.gov/pfr/financialinstitutions
Maryland
Department of Labor, Licensing and RegulationCommissioner of Financial Regulation500 N. Calvert St., Suite 402Baltimore, MD 21202410-230-6077 (Consumer Services)Toll free: 1-888-784-0136: [email protected]/finance
Massachusetts
Office of Consumer Affairs and Business RegulationDivision of BanksConsumer Assistance Unit1000 Washington St., 10th FloorBoston, MA 02118-6400617-956-1500Toll free: 1-800-495-2265TTY: 617-956-1577www.mass.gov/dob
Michigan
Department of Insurance and Financial ServicesPO Box 30220Lansing, MI 48909-7720517-373-0220Toll free: 1-877-999-6442: [email protected]/difs
Minnesota
Department of CommerceFinancial Institutions Division85 7th Pl. E, Suite 500St. Paul, MN 55101651-296-2488Toll free: 1-800-657-3602TTY: 651-296-2860: [email protected]/commerce
Mississippi
Department of Banking and Consumer Finance901 Woolfolk Building, Suite A501 N. West St.Jackson, MS 39201601-359-1031Toll free: 1-800-844-2499www.dbcf.state.ms.us
Missouri
Department of FinancePO Box 716Jefferson City, MO 65102573-751-3242: [email protected]
Montana
Division of Banking and Financial InstitutionsPO Box 200546Helena, MT 59620406-841-2920TTY: 406-841-2974www.banking.mt.gov
Nebraska
Department of Banking and FinancePO Box 95006Lincoln, NE 68509-5006402-471-2171Toll free: 1-877-471-3445www.ndbf.ne.gov
STATE BANKING AUTHORITIESSTATE BANKING AUTHORITIES
www.USA.gov t122 123
Nevada
Department of Business and IndustryFinancial Institutions Division2785 E. Desert Inn Rd., Suite 180Las Vegas, NV 89121702-486-4120www.fid.state.nv.us
New Hampshire
State Banking Department53 Regional Dr., Suite 200Concord, NH 03301603-271-3561Toll free: 1-800-437-5991TTY: 1-800-735-2964: [email protected]/banking
New Jersey
Department of Banking and InsuranceConsumer Inquiry and Response CenterPO Box 471Trenton, NJ 08625-0471609-292-7272Toll free: 1-800-446-7467www.state.nj.us/dobi
New Mexico
Regulation and Licensing DepartmentFinancial Institutions Division2550 Cerrillos Rd., 3rd FloorSanta Fe, NM 87505505-476-4885www.rld.state.nm.us/financialinstitutions
New York
Banking DepartmentConsumer Help Unit25 Beaver St.New York, NY 10004212-480-6400Toll free: 1-800-342-3736www.banking.state.ny.us
North Carolina
Commissioner of Banks4309 Mail Service CenterRaleigh, NC 27699-4309Toll free: 1-888-384-3811www.nccob.org
North Dakota
Department of Financial Institutions2000 Schafer St., Suite GBismarck, ND 58501-1204701-328-9933TTY: 1-800-366-6888: [email protected]/dfi
Ohio
Department of CommerceDivision of Financial Institutions Consumer Complaints77 S. High St., 21st FloorColumbus, OH 43215-6120614-728-8400Toll free: 1-866-278-0003TTY: 1-800-750-0750: [email protected]/fiin
Oklahoma
State Banking Department2900 N. Lincoln Blvd.Oklahoma City, OK 73105405-521-2782www.ok.gov/banking
Oregon
Department of Consumer and Business ServicesDivision of Finance and Corporate Securities PO Box 14480Salem, OR 97309-0405503-378-4140Toll free: 1-866-814-9710: [email protected]
Pennsylvania
Department of BankingConsumer Services17 N. Second St., Suite 1300Harrisburg, PA 17101-2290717-787-1854Toll free: 1-800-722-2657TTY: 1-800-679-5070www.banking.state.pa.us
Puerto Rico
Office of the Commissioner of Financial InstitutionsPO Box 11855San Juan, PR 00910-3855787-723-3131www.ocif.gobierno.pr
Rhode Island
Department of Business RegulationDivision of Banking1511 Pontiac Ave.Bldg. 68-2Cranston, RI 02920401-462-9500www.dbr.state.ri.us
South Carolina
Office of the Commissioner of BankingState Board of Financial Institutions1205 Pendleton St., Suite 305Columbia, SC 29201803-734-2001www.banking.sc.gov
South Dakota
Department of Labor and RegulationDivision of Banking217 1/2 W. Missouri Ave.Pierre, SD 57501605-773-3421: [email protected]/banking
Tennessee
Department of Financial InstitutionsConsumer Resources Division414 Union St., Suite 1000Nashville, TN 37219615-253-2023Toll free: 1-800-778-4215: [email protected]/tdfi
STATE BANKING AUTHORITIES
1-800-FED-INFO (800-333-4636) 2014 Consumer Action Handbook122 123
Texas
Department of BankingConsumer Assistance Activities2601 N. Lamar Blvd., Suite 201Austin, TX 78705512-475-1300Toll free: 1-877-276-5554 (Consumer Hotline): [email protected]
Utah
Department of Financial InstitutionsPO Box 146800Salt Lake City, UT 84114-6800801-538-8830www.dfi.utah.gov
Vermont
Department of Financial RegulationBanking Division89 Main St.Montpelier, VT 05620-3101802-828-3301Toll free: 1-888-568-4547: [email protected]
Virgin Islands
Office of the Lieutenant GovernorDivision of Banking and Insurance5049 Kongens GadeSt. Thomas, VI 00802340-774-7166www.ltg.gov.vi
Virginia
State Corporation CommissionBureau of Financial InstitutionsPO Box 640Richmond, VA 23218804-371-9657Toll free: 1-800-552-7945TTY: 804-371-9206: [email protected]
Washington
Department of Financial InstitutionsDivision of BanksPO Box 41200Olympia, WA 98504-1200360-902-8704Toll free: 1-877-746-4334Toll free: 1-888-976-4422 (in Spanish)TTY: 360-664-8126www.dfi.wa.gov
West Virginia
Division of Financial Institutions900 Pennsylvania Ave., Suite 306Charleston, WV 25302304-558-2294www.dfi.wv.gov
Wisconsin
Department of Financial InstitutionsBureau of Consumer AffairsPO Box 8041Madison, WI 53708-8041608-264-7969TTY: 608-266-8818www.wdfi.org
Wyoming
Department of AuditDivision of Banking122 W. 25th St.Herschler Building, 3rd Floor, EastCheyenne, WY 82002307-777-7797: [email protected]/banking
STATE BANKING AUTHORITIESSTATE BANKING AUTHORITIES