State and Local Government Webinar

  Topic #1 Broadband and Digital Literacy

Topic # 2 Preventing Cell Phone Theft 

Josh GottheimerSenior Counselor to the Chairman

Federal Communications Commission

Topic 1: Broadband and Digital Literacy

• 100 million Americans do not have home broadband

• 66 million Americans are digitally illiterate

“Being online is no longer a convenience; it is a necessity.”

Chairman Julius Genachowski, Federal Communications Commission

“Being online is no longer a convenience; it is a necessity.”

Chairman Julius Genachowski, Federal Communications Commission

The Challenge

High-speed broadband Internet is available to over 94% of

households, but only 67% have adopted broadband at home

The US is falling behind peer nations in household broadband adoption: Singapore and Korea

have adoption rates over 90%

Americans are falling behind in

broadband adoption at

home

Americans are falling behind in

broadband adoption at

home

The Predicament

Barriers to

Adoption

Digital Literacy

Cost

Relevancy

Marketing

36% non-adopters say they can’t afford broadband or computer

19% non-adopters fail to recognize the potential relevance of broadband in their lives

22% non-adopters say they feel uncomfortable or fearful using

technology

Most non-adopters are not receptive to traditional channels of marketing

Non-Adopters

Jobs & Economic

opportunitiesTo find a job in today’s

economy you need to be online

80% of Fortune 500 companies, require online job applications

50% of today’s jobs require digital literacy skills; this will grow to 77% next decade

Education opportunities

Students without broadband at home are disadvantaged

All things being equal, students with broadband at home have 6-8% higher high school graduation rates

80% of K-12 teachers assign Internet based homework

Many schools post student grades, attendance and announcements on the Internet, and teachers often use email to communicate with parents

Healthcare & Other

opportunitiesInternet has become a cost-effective and efficient tool in

all facets of life

Home broadband can revolutionize patient care, reduce depression in seniors and enable billions in cost savings and improved health

E-government provides better government service at less cost

The internet has become a reliable source for quick access to all kinds of news and information

The Need

A $4 billion dollar public-private-

nonprofit partnership

A $4 billion dollar public-private-

nonprofit partnership

The Response

Digital Literacy

Cost

Relevancy

Marketing

In-person free digital literacy training at thousands of locations nationwide

Nationwide discounted broadband and PCs for millions of

free school lunch eligible families

Premier online digital literacy, education, and jobs content for

both adults and children

Ad Council campaign and local partners like Boys and Girls Clubs,

United Way, civil rights organizations, 4H, and Goodwill

Targeted Solution

C2C Solution

s

$9.95 per month high-speed broadband Internet; zero cost for installation and modem; available to 86% of the country

Computers

Content

$150 family laptop or desktop with LCD; including MS Office and Windows 7; available nationwide

Free in-person digital literacy training nationwide at locations nationwide

Free premium education and job skills content from dozens of partners

$4 Billion Value of In-Kind Offerings for Millions of Students and Low-Income

Families

Targeted Offerings

Digital skills are key to finding a job

•Closing the digital literacy gap can reduce the job skill mismatch, which accounts for a substantial portion of national unemployment•50% of jobs require technology skills, and this is expected to grow to 77% in the next ten years•More than 80% of Fortune 500 companies, including Wal-Mart and Target, require online job applications

Digital skills are vital for education

•Over 80% of K-12 teachers assign Internet based homework•Students with broadband at home have 6-8% higher high school graduation rates

Digital Literacy

FCC Proposal: A Digital Literacy Corps to train the 66 million Americans who lack digital skills

•National corps of library and after-school training locations

•Allocate $50 million from Universal Service Fund savings to support digital literacy trainers

Digital Literacy Corps

The Facts:

•There are 16,000 public library locations

•But only 38% (about 6,000) offer basic digital literacy classes

•And only 25% offer classes in rural America

Our Goals:

•To increase libraries with training programs to more than 60% (10,000 locations)

•Create hundred more training locations at after school programs

Digital Literacy Corps

Topic 2: Stolen Cell Phones

The Problem:

•40% of all robberies in New York City involve smartphones

•Cell phones are taken in 38% of all DC robberies

•Many cell phone robberies involve violent crimes

•Loss or theft of a smartphone often results in access to sensitive personal data

Stolen Cell Phones

Working toward a solution:

Chairman Genachowski, with major city police chiefs and the wireless industry, announced new initiatives to deter theft and secure customer data:

•Database to prevent use of stolen smartphones• Phones will not be able to be reactivated on any major mobile

network• Resale (black market) value of phones will be diminished

•Encourage password protection•Educate users on lock/locate/wipe applications•Public education campaign on how to protect yourself•Progress benchmarks and ongoing dialogue

Stolen Cell Phones

Accountability:•Lost/stolen phone database roll out:• Within 6 months, each carrier will go online with individual

database• Individual databases will be integrated and centralized

among all major carriers 12 months thereafter

•The FCC will engage the public safety community and wireless carriers in an ongoing dialogue, with regular, quarterly meetings, to ensure that the most effective technological processes are in place to deter smartphone theft and data exposure 

•The FCC will launch a proceeding if progress on the above deliverables falls behind schedule

Stolen Cell Phones