SprintF –ONCARDSM

Dialing GuideE Printed on recycled paper.

© 2012 Sprint. All rights reserved.02002 01/12 W2000K

Who Do I Call With Questions? Using Your Sprint F –ONCARDSM

Sprint Customer Service In the U.S. and Canada

Dial 1-800-877-4020.VPNCustomers,dial1-800-599-5090.

From International LocationsTo report service problems or for general assistance

Dial theSprintaccessnumberforthecountryyouareinorcallcollect1-678-278-3993.

VPNCustomers,dialtheSprintaccessnumberforthecountryyouareinorcallcollect1-678-278-3993.(Cannot be used to complete calls.)

Sprint Operator ServiceUseaSprintOperatortomakeacallfromarotaryphoneortoplacecollect,station-to-stationorperson-to-personcalls.

In the U.S. and CanadaDial 1-800-877-8000.Stayontheline.ASprint

Operatorwillassistyou.Forvoiceprompt,dial1-800-366-2255.

From International LocationsDial theSprintaccessnumberforthecountry

youarein.Stayontheline.ASprintOperatorwillassistyou.

Dial 1-800-877-8000;waitforthetone;forvoiceprompt,dial1-800-366-2255.

Calling within the U.S. and Canada* Dial +areacode+localnumberOR

Calling Internationally from the U.S.*Dial +countrycode+citycode+local

number+ .†

Wait forthetone,then

Enter yourFO–NCARDnumber.Forvoiceprompt,dial1-800-366-2255.

VPN CustomersDial 1-800-877-8000;waitforthetone;forvoice

prompt,dial1-800-366-2255;thenif

Calling within the U.S. and Canada* Dial +areacode+localnumberOR

+VPNNetworknumber.

Calling Internationally from the U.S.*Dial +countrycode+citycode+localnumber

OR +VPNNetworknumber+ .†

Wait forthetone,then

Enter yourVPNFO–NCARDnumber.Forvoiceprompt,dial1-800-366-2255.

Protect Your Sprint F–ONCARDSM

Special Sprint F–ONCARDSM

FeaturesTraveling Outside the U.S.

Next Call FeatureTomakeanotherlong-distancecall,don’t hang up.

Pressfortwoseconds.Listenfortone.†

Dial+areacode+phonenumber.

Misdial FeatureIfyoumakeamistakewhiledialingthedestinationtelephonenumberoryourSprintFO–NCARDnumber,don’t hang up.

Press.Listenfortone.†

EnterthecorrectdestinationorSprintFO–NCARDnumber,whicheveroneyoumisdialed.

Calling From a HotelForlong-distancecallingfromyourhotelroom,askthehoteloperatorhowtomakeatoll-freecall,thenfollowregulardialinginstructionsonthebackofyourSprintFO–NCARD.Aper-callservicechargeisapplicableforcallsplacedwithaSprintFO–NCARD.

Sprint Conference Line®

Entertoll-free1-800-366-2663tosetupaconferencecall.

>UsecautionwhenenteringyourPINinpubliclocations.NeverletanyoneseeyouenteryourcardnumberandPINatapublicphone.

>NevershareyourSprintFO–NCARDnumberwithothers,includingthosewhoclaimtoworkforanytelephonecompany.

>NeveruseyourSprintFO–NCARDforidentificationpurposes.

>UseaSprintcardreaderwheneverpossible.

Lost or Stolen Sprint FO–NCARDIfyourcardiseverlostorstolen,callSprintimmediately.

In the U.S. and Canada Dial1-800-877-4020.

VPNCustomers,dial1-800-599-5090.

From International LocationsDialtheSprintaccessnumberforthecountry

youareinorcallcollect1-678-278-3993.

VPNCustomers,dialtheSprintaccessnumberforthecountryyouareinorcallcollect1-678-278-3993.

Sprint International Access NumbersIfyouneedadditionalorupdatedSprintInternationalAccessNumbers,visitwww.sprint.com/walletguidetoviewupdatedaccessnumbers.

Toll-free Calls to the U.S.AsktheSprintOperatortocompleteacalltoatoll-freenumberofyourchoicewithintheU.S.SprintInternationalAccessFO–NCARDratesapply.

Mobile Phone AccessMobileoriginationmaynotbeavailablefromallareas.Accessmaynotbeavailablefrommobilephones.

Pay/Public Phone AccessServicemaynotbeavailablefrompay/publicphones.

Takeamomentandthumbthroughthisbooklet.ItwillanswerquestionsyoumayhaveaboutyournewSprint FO–NCARD.

Andremember,youcanalwayscallCustomerServiceat1-800-877-4020.

VPNCustomerServiceis1-800-599-5090orcollect1-678-278-3993

FromallofusatSprint,welcome.

GettingStarted

*Plus Puerto Rico and the U.S. Virgin Islands. A per-call connection fee may apply to operator-assisted calls. International surcharges apply. Calls made from payphones will be assessed an FCC-mandated surcharge.† If a phone does not have the or buttons or if it is not a touchtone

phone, simply stay on the line for Sprint Operator Assistance.

Belarusv%$ 800-102 (Gomel&Mogilev)v%$ 10-800-102

Belgium6v 0-800-100-14

Belize(AirportsOnly)v 812 (Hotels)v 556

Bermudav 1-800-623-0877

Bolivia(Span) 800-10-3333

Brazil(Eng/Port) (Embratel)vn 0800-890-8000

BritishVirginIslandsv 1-800-877-8000

Bruneiv 800-015

Bulgaria6v 00-800-1010

Canadav 1-800-877-8000

CanaryIslandsv 900-99-0013

CaymanIslandsv 1-800-366-4663

Chilev 800-360-777 (Span)v 800-800-777

China(OnlyinSouthChina)6v# 108-13 TelecomSouth(Mand)6v# 108-16 NetcomNorth(OnlyinNorthChina)v 108-713 NetcomNorth(Mand)v 108-716

Colombia (Eng/Span)v 01-800-913-0110 (Span)v 01-800-913-0010

CostaRica(Eng/Span)v 0-800-013-0123

Croatia6v 0-800-220-113

Cyprusv 080-900-01

CzechRepublicvn 800-001-187

Denmarkv# 800-10-877

Dominica# 1-800-744-2250

DominicanRep.v# 1-800-751-7877

Ecuador(Span) 1-999-171

Egypt(Cairo)(Eng/Arab)v 2-796-4777

ElSalvador6v 800-1525

Fijiv 004-890-1003

Finlandv 0-800-110-284

France(Eng/Fren)v 0-800-99-0087

FrenchAntilles(Eng/Fren)v 0-800-99-0087

FrenchGuyana(Eng/Fren)v 0-800-99-0087

Germany(Eng/Ger)6v 0-800-888-0013

Ghana 6019-900

Greece6v 008-001-411

Grenadav 800-877-8787

Guadeloupe(Eng/Fren)v 0-800-99-0087

Guamv 1-800-877-8000

GuantanomoBay(Cuba) (OperatorCenters)

Guatemala(Span)6 9999-195

Guyana 151

Haitiv 172

Honduras(Span)# 8000-121

HongKongv 800-96-1877

Hungary6v 06-800-01-877

Iceland6v 800-9003

India6v 000-137

Indonesia(Eng/Bahasa)6v 008-801-15

Irelandv 1-800-552-001

Israel (Barak)v 1-809-38-7000 (Bezeq)v 1-809-49-4102 (GoldenLines)v 1-809-20-2010

Italy6v 800-172-405 (Ital)6v 800-172-406

Jamaicav 875

Japan6v 0066-55-877 6v 0-0539-131

Jordanv 18-800-777

Korea(Eng/Kor)v 00309-13 (Eng/Kor)v 00369-16 (MilitaryBases)(Eng/Kor)6v 550-3663

Lithuaniav%$ 800-900-77

Luxembourgv 8002-0115

Macaov 0-800-121

Malaysia6v 1-800-80-0016

MarshallIslandsv 1-800-877-8000

Martinique(Eng/Fren)v 0-800-99-0087

Mauritiusv 01-121

Mexico(MajorCities)v 001-800-877-8000

Micronesia6v 555

Montserratv 1-800-372-3881

Neth.Antil.v# 1-800-877-8000

Netherlands6vn 0-800-022-9119

NewZealandv# 000-999

Nicaragua(Eng)6v# 1-800-0171

Norwayv 800-19-877

Palau6v 02-222

Panama(Eng/Span)v 00-800-001-0115

Paraguay(Eng/Span)v 008-13-800

Peru(Eng/Span)v 0-800-500-20

Philippines 111-502 10-10-55-1300

6v# 1237-16 (Tagalog)vT 1237-17 (TagalogOper) 10-10-55-1310 (TagalogOper) 111-501

Poland6# 00-800-111-3115 (Pol)6# 00-800-111-3177

Portugal(Eng/Port)v 800-800-187

PuertoRicov 1-800-877-8000

ReunionIsland(Eng/Fren)v 0-800-99-0087

Romania6 021-800-0877

Russia 8*10-1102011 (St.Petersburg)%$ 10-800-120-2011 (OutsideMoscowdial8095beforenumber.

Localchargeswillapply.)

Saipan(Tinian&Rota)6v 1-235-0333 6 235-0333

SanMarino6v 800-172-405

Singaporev 8000-177-177 v 800-0-0100-00

Slovakiav 0800-087-187

SouthAfricav 0-800-99-0001

Spainv 900-99-0013

SriLankav 245-8000 (OutsideColomboareadial01beforenumber.)

St.Kitts&Nevisv 1-800-366-4663

St.Lucia4v 1-800-277-7468

St.Pierre&Miquelon(Eng/Fren)v 0-800-99-0087

St.VincentvT 1-800-366-4663

Sweden6v# 020-799-011

Switzerlandvn 0-800-899-777

Taiwan(Eng/Mand)v 0080-1140-877

Thailand(Eng/Thai)(PortsofEntry)v# 1-800-0-001-30 v# 1-800-0-001-31

Trinidad&Tobago(PortsofEntry)v 23 (Hotels) 800-877-8000

Turkey6v 0-811-288-00-13

Ukrainev# 333-15

UnitedArabEmirates(Eng/Arab)v 0800-131

UnitedKingdom(BT)v# 0-800-890-877(Wireless&Cable)v# 0-500-890-877

UnitedStatesv 1-800-877-8000 v 1-800-366-2255

Uruguay(Eng/Span)6v% 000-41-877

U.S.VirginIslandsv 1-800-877-8000

VaticanCity6v# 800-172-405

Venezuela(Eng/Span)vn 0-800-1-00-1110

Vietnam(Eng/Viet)6vQ 1201-1111

Yemen(Eng/Arab)v 00-800-103

Country Access Number Country Access Number Country Access Number

AmericanSamoav 633-1000

Antiguav 1-800-366-4663 (PortsofEntry) Dial#0

Argentina (Eng/Span)v 0-800-222-1003 (Eng/Span)v 0-800-555-1003

Aruba(AirportsOnly)v 800-8870

Australiav 1-800-881-877 v 1-800-551-110

Austria(Eng/Ger)6v 0-800-200-236

Bahamas6 1-800-389-2111

Bahrain(Eng/Arab)6v 800-00-777

BalearicIslandsv 900-99-0013

Barbados6v 1-800-534-0042

Country Access Number

To Make Calls From Other Countries

Dial theSprintInternationalAccessSMnumberforthecountryyouarecallingfrom.ASprintOperatororEnglish-languagevoicepromptwillaskforyourSprintF–ONCARDnumber.Providethenumberyouwishtocall.

Calls to the U.S. Dial theareacode+7-digitlocalnumber.

Calls to Other Countries Dial +countrycode+citycode+local

number.

CountriesthatareunderlinedallowcallstotheU.S.,in-countryandcountry-to-country.AllothercountriesallowcallingbacktotheU.S.only.

ServiceisprovidedinEnglishunlessotherwisenoted.

Key To Symbols

v CallansweredbyAutomatedVoiceResponseUnit.

6 Publicphonesmayrequirecoinorcard.

4 Availableonlyfromdedicatedphonesorpayphones.

# Maynotbeavailablefrompayphones.

$ Waitforsecondtone.

T If“Talk”buttonisavailable,pleasepushbeforetalking.

U Usephonesmarked“LADATEL”andnocoinorcardisrequired.

% AsklocaloperatortoconnectyoutotheSprintOperator.

Q Limitedavailability.

n Notavailablefrommobilephones.