star corporate vietnam_training service profile

STAR CORPORATE VIET NAM Tel: +84 (8) 39110965 Hotline: +84 (0) 909702258 Email: [email protected] Web: www.starcorpvn.com Add: 161A/1 Nguyen Van Thu Str., Da Kao Ward, Dist. 1, HCMC, VN

Competent, reliable, trustworthy

TRAINING SERVICES

General Corporate Training Sales and Export Marketing Training

P-1: GENERAL CORPORATE TRAINING

We provide, short, ‘to the point’ General Corporate Training Modules at the place of business for companies under our management that sharpen staff business skills.

Choose from the following general corporate training services:

1- Effective Business Writing 6- Time Management

2- Using Financial Tools 7- Oral Presentations

3- Understanding Commercial Agreements 8- Oral Briefing Techniques

4- Setting Goals and Objectives 9- Using the Vietnamese Labour Code

5- The Winning Negotiator 10- Reports and Export Flow Charts

The aim of our General Corporate Training Modules is to provide a comprehensive, but compressed, professional Power Point presentational coverage of chosen subjects at the place of business, and then supplement the compressed presentation time with comprehensive student follow up notes. This allows both the employer and employee to save time and money by minimizing actual classroom time and travel time taken by employees to attend external classes, and yet still benefit from gaining a lasting detailed knowledge of the subject covered.

*** All our written work is in English.

1. Modules G16, G17, G18, G19 – Effective Business Writing (8 Hours)

Written communications are vital to the success of most businesses, yet they are rarely done well.

We train corporate staff how to set out, and effectively write, the following types of everyday business correspondence:

Formal Letters Informal Letters Facsimiles Memorandums Notices Quotations

Sales Reports Company Reports Agendas Emails Minutes Management Briefs

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We provide comprehensive notes and layout examples of the various types of business correspondence for easy future reference.

2. Module G30: Using Financial Tools (2 Hours)

A non-accountant’s guide on how to understand general financial data:

Balance Sheets Profit and Loss Accounts Budgets

o How to do a budget Cash Flows

o How to do a cash flow o The difference between budgets and cash

flows o Tactical and strategic reserves o Accumulation accounts

3. Modules G20, G21: Understanding Commercial Agreements (4 Hours)

We take the drama out of understanding the mystic of commercial agreements. Lear about the basic commercial agreements used, their structure and their key points.

4. Modules G14: Setting Goals and Objectives (2 Hours)

Learn how to establish and balance business and life goals and objectives. Get more control over your business and life!

5. Modules G22: The Winning Negotiator (2 Hours)

Learn what it takes to become a winning negotiator and lift your profits by creating win-win situations!

6. Modules G23: Time Management (2 Hours)

‘Time is money’ in business, yet few corporate staff understand the importance of time when it comes to commercial activities. This topic will sharpen your time management skills.

7. Modules G24, G25, G26, G27: Oral Presentations (8 Hours)

Learn and practise how to structure and deliver oral presentations Informal, formal, individual and group presentations Discover how to effectively use presentation aids



8. Module G28, G29: Oral Briefing Techniques (4 Hours)

Learn and practise oral briefing skills – critical to getting your point across

9. Module G15: Using the Vietnamese Labour Code (2 Hours)

A manager’s guide to, and summary of, the Vietnamese Labour Code.

10. Module 31: Reports and Export Flow Charts (2 Hours)

Management and marketing report formats and how to use export flow charts to keep a firm tract of your export sales.

How to do effective contract summaries to keep easy tab on complex commercial and insurance contracts.

OR TRAINING

P-2: SALES & EXPORT MARKETING TRAINING

Sales Training | Export Market & Licensing Training | Sales Person Training

The Importance of Sales & Export Marketing Training

The sales staff and, to a lesser extent, export marketing staff, need to be the super stars in every company. Their job is to go out and close the customer. They must bring in the income.

The aim of our Specialist Sales & Export Market Training modules is to provide a comprehensive, but compressed, professional Power Point presentational coverage of chosen subjects at the place of business of the companies we manage, and then supplement the compressed presentation time with comprehensive student follow up notes. This allows both the employer and employee to save time and money by minimizing actual classroom time and travel time taken by employees to attend external classes, and yet still benefit from gaining a lasting detailed knowledge of the subject covered.

If Time and Effort are worth 1 mark each in sales and export marketing, Method has to be worth 10! Therefore even the most enthusiastic of sales and export marketing staff need in-depth training in their profession.

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Let us pass on to your sales and export marketing staff our years of practical experience in sales and marketing occupations, and in owning and managing dynamic overseas sales and export marketing companies.

We didn’t just learn our sales skills from a university text book! We have had years of hands on experience in cutting edge sales and export marketing companies.

P-2.1: GENERAL SALES TRAINING

Export Market Training: All Aspects, Including, Agents, Distributors, Licensing Introduction to Sales Sales Staff Preparation: Form, Substance and Style The Sales Tools Kit Overcoming Customer Objections Dynamic Deal Closes Better, Faster, Sales: the Complete Sales Sequence Cold Calling and Writing Advertisements

P-2.2: EXPORT MARKET & LICENSING TRAINING

Module E1: Export Market: Overview (2 Hours) Definition of Marketing

The international market mix Impact of external market forces How to get started in export sales Price strategies and tactics

Module E2: Export Market: Market Research (2 Hours) The purpose of market research

The two types of information sought by exporters How to conduct market research Steps in assessing the overseas target market Labelling Trade Shows

Module E3: Export Market: Export Operations Part 1 (2 Hours) Basic Terms of Trade

Identifying goods by trade classifications Method for an exporter to get paid All about letters of credit and how to avoid costly mistakes



Module E4: Export Market: Export Operations Part 2 (2 Hours) Types of Credit Available to the Exporter

Bills of exchange / documentary drafts Collection systems Open account trading Factoring and Hedging Good export administration

Module E5: Export Market: Agents & Distributors Part 1A (2 Hours) Export Intermediaries

The difference between agents and distributors Impact of external market forces How to get started in export sales Price strategies and tactics

Module E6: Export Market: Agents & Distributors Part 1B (2 Hours) Selection of Agents and Distributors

How to find agents and distributors Agents and distributor agreements

Module E7: Export Market: Agents & Distributors Part 1C (2 Hours) Training for Agents

Planning the exporters visit to the overseas target market How to obtain information from the agent When to advertise in the overseas target market Getting performance feedback from the agent Licensing agreements

Module E8: Export Market: Agents, Distributors & Licensing Part 1D (2 Hours) Assessing Agents

Key points of licensing contracts Drafting licensing contracts

Export Market: Bonus Annexes to Student Notes

A. Export Market Explanation of Export Documents B. Export Market Plan C. Export Market Pricing Worksheet D. Export Market Pro Forma Invoice E. Export Market Selection Factors F. Export Market Trade Show Budget G. Export Market Glossary of Trading Terms



P-2.3: PERSONAL SALES TRAINING

Module E9: Introduction to Sales (2 Hours) The Sales Vocabulary

The 3 qualities of a salesperson What sales is all about Why sales is different to other departments

Module E10: Form, Substance and Style For Sales Staff (2 Hours) The Three Qualities Needed by All Successful Sales Persons Module E11: Overcoming Customer Objections (2 Hours) How to Ask Searching Questions to Discover Customer Objections

How to overcome objections Turning objections into deal closes

Module E12: Dynamic Deal Closes (2 Hours) Different Ways to Close Deals Module E13, E14: Better Faster Sales (4 Hours) Know Yourself, Your Product, Your Company, Your Industry, Your Competition

How to use a sales tool kit How to use a sales plan How to canvas How to use a sales pitch Rehearsals and demonstrations How to qualify the customer Closing deals Counters and trial closes Sales paperwork Deposits

Module E14a: The Sales Tools Kit (2 Hours) What to Include in A Sales Tool Kit Module E14b: Cold Calling and Writing Sales Advertisements (2 Hours) Objective of Cold Calling

How to effectively cold call customers How to write adverts for TV, radio, yellow pages, brochures, web pages and classifieds



Module E14c: Trade Show Preparation & Participation (2 Hours) Choosing the Correct Show

Setting clear objectives Creating an effective exhibit Promoting a presence Planning a follow-up strategy

THE TRAINER

Christopher Alan Jones

President – CEO, Star Corporate Vietnam

Ph.D. (Bus Admin), M.A.(Hons), Litt.B.(Merit), B.A.(mil), Adv. Cert. Bus., psc

Positions/ Offices Currently Held

Corporate Associate and Of Counsel, EP Legal (Legal) Corporate Associate Aardwolf Industries Vietnam (Manufacturing) Director, Australian Business & Property Service PL (Property and Business Development) Director, Zappa Holdings PL (Property Development) Director, Vietfilm Enterprises Ltd (Movie Development) Corporate Manager, MacComack Associates Consultants (M&E Engineers) Corporate Manager, Dome Consultants (Civil Engineers) Corporate Manager, Empire Automation Vietnam (IT) Corporate Manager, We-Save Co. Ltd (e-Commerce) Corporate Manager, Pro-Fish Co. Ltd (Seafood Technology) Corporate Manager, Magic Wacky Toys (Toys) Corporate Manager, X-Calibur (Technology)

Professional Experience

Vietnam 2003-2014 (2nd Tour)

President & CEO, Star Corporate Vietnam (Investment, Corporate Services, Business Development, Outsourcing, and Management)

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Australia 1990- 2002

CEO, Australian Business & Property Service (Business and Property Licensed Valuations, Sales and Leases-Commercial, Industrial, and Residential – All Aspects of Franchises, Corporate Governance and Board Representations, and Industrial Advocacy)

CEO, Trans World Developments (International Management Consultants, Corporate ‘Fix It’ Services, Strategic Business and Marketing Consulting, Corporate Governance, Board Representations, and Corporate Training. Assignments in India, Thailand, South Africa, Eastern Europe and S.E. Asia.)

Media Advisor, Channel 7, Australia, on the 1st Gulf War (Presentations)

Vietnam 1988-1989 (1st Tour)

Manager, Special Projects, Stinoc Limited (Corporate Governance, Board Representations, International Project Development, Investment and Corporate Support Services and Training)

Chief Management Consultant, Aztec International, Floating Hotel Project, Saigon (Contracting and Legal)

Saudi Arabia 1985-1987

Business and Contracts Manager, MBP Australia, Environmental Protection and Anti Oil Spillage Australian and Saudi Arabian Government Joint Venture (Project Management, Administration and Manpower Mobilizations)

Egypt and Australian Command & Staff College 1982-84

Commercial Officer, Multi-National Force & Observers (Commercial Management)

Military Experience

Graduate of the Royal Military College, Duntroon, Australia Strategic Intelligence and Counter Terrorist Analyst Training Development Officer Using the ‘Systems Approach to Training Development’ Graduate of Command & Staff College, Australia:One Year Full Time Senior Management and

Training Course for Selected Students Only.

Professional Licenses and Certificates (Additional to Degree Qualifications)

Investment and Corporate Services (Vietnam) Licence Human Resources Management Licence Business Valuations and Sales Licence Property Assessments and Sales Licence Industrial Relations Advocate General Auctioneer’s Licence Credit Management & Mercantile Agent / Corporate Investigation Certificate Media Interviews and Presentations Certificate Former Justice of the Peace in Western Australia



Books & Theses Published

In the Dreaming Contract Management in Saudi Arabia A Melancholy Dualism Beyond the Horizon The Indonesian Integration of East Timor Take the Hits and Other Poems Sorrow of War Film Script Memories of the Mekong & Other Stories: A Bief Human History of the Initial Development Period in Vietnam

and Camodia from January 1988 – January 2007 Sales Superstar Exporting and Distributing Better Business Skills

Selection of Articles Published

The World’s Most Professional Machine (KGB) Come the Revolution (Artillery Equipment) The Defence of Port Phillip Bay The Afghan Wars Strategic Intelligence Joint Intelligence A Portrait of a Soldier Poet Report on Establishing a Plywood – Veneer Factory in Vietnam Report on a Location for a Plywood Factory and Availability of a Raw Material Supply Source in the

Central Provinces of Vietnam

Interests and Sports Representations

President, Fremantle Amateur Anglers’ Club Duntroon 1st XV Rugby Union Team Australian Combined Universities Rugby Union State of Western Australia Rugby Union Team Australian Southern States Rugby Union Team Duntroon 1st X1 Soccer Team Queens Park United 1st X1 Soccer Team

Always Working Hard to Support Our Valued Clients!

Contact us: Star Corporate Viet Nam Tel: +84 (8) 39110965 Hotline: +84 (0) 909702258 Email: [email protected] Web: www.starcorpvn.com Add: 161A/1 Nguyen Van Thu Str., Da Kao Ward, Dist. 1, HCM City, Viet Nam

mailto:[email protected]

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