Star Alliance Member Airlines

STAR ALLIANCE MEMBERS

STAR ALLIANCE MEMBERS

STAR ALLIANCE MEMBERS

STAR ALLIANCE AWARD TRAVEL ( TG )

TERMS AND CONDITIONS

APPLICABLE FOR AWARD TRAVEL ON A SINGLE STAR ALLIANCE AIRLINE, OR ON

TWO OR MORE AIRLINES.

VALID ON STAR ALLIANCE OPERATED FLIGHTS ONLY.

FOR ROUNDTRIP TRAVEL AND MUST RETURN TO THE COUNTRY OF ORIGIN.

ONE ENROUTE STOPOVER IN EACH DIRECTION. ONE OPEN JAW AT POINT OF

TURNAROUND OR ORIGIN IN THE SAME COUNTRY IS ALLOWED.

STOPOVERS ARE MOT PERMITTED IN THE COUNTRY OF ORIGIN OR WHEN

TRAVELING WITHIN A SINGLE COUNTRY.

NO STOPOVER IS PERMITTED ON PURE DOMESTIC TRAVEL.

CONNECTIONS MUST BE ON THE FIRST AVAILABLE FLIGHT WITHIN 24HRS WHEN

REQUIRED BY ROUTING AND ARE NOT CONSIDERED STOPOVERS.

STAR ALLIANCE AWARD TRAVEL ( TG )

TERMS AND CONDITIONS (continue)

BACKTRACKING IS ALLOWED WHEN REQUIRED BY THE STAR ALLIANCE NETWORK

FOR CONNECTING FLIGHTS ONLY, AND STOPOVERS ARE NOT ALLOWED WHEN

BACKTRACKING.

MIXING OF CLASS IS NOT PERMITTED.

FIRST CLASS AWARD TRAVEL MAY NOT BE AVAILABLE ON ALL SECTORS DUE TO

AIRCRAFT OPERATIONS. HOWEVER, FIRST CLASS AWARD REDEMPTION WILL BE

APPLIED TO THE ENTIRE AWARD JOURNEY.

ALL TAXES AND SURCHARGES ASSOCIATED WITH AWARD TRAVEL ARE THE

RESPONSIBILITY OF THE MEMBER OR TICKET HOLDER AND MAY BE COLLECTED AT

TICKET ISSUE OR DURING THE AWARD JOURNEY.

STAR ALLIANCE AWARD TRAVEL ( TG )

TERMS AND CONDITIONS (continue)

STAR ALLIANCE AWARD TICKET VALIDITY AND CONDITIONS SUBJECT TO AWRAD

RULES.

AFTER TICKETING A FEE OF THB2850 / USD 75.00 IS APPLIED FOR RESERVATION

CHANGES.

AIR AWARDS ON STAR ALLIANCE AIRLINES

ECONOMY CLASS

AIR AWARDS ON STAR ALLIANCE AIRLINES

BUSINESS CLASS

AIR AWARDS ON STAR ALLIANCE AIRLINES

FIRST CLASS

AIR AWARDS ON STAR ALLIANCE AIRLINES

GEOGRAPHIC KEY

EXAMPLE

BKK – FRA – MRS – MUC – BKK

TG LH LH TG

EXAMPLE

BKK – FCO // MAD – FRA – BKK

TG LH TG

EXAMPLE

BKK – PVG – ICN – BKK

TG OZ TG

EXAMPLE

BKK – FRA – JFK // BOS – FRA – BKK

TG LH LH TG

EXAMPLE

BKK – LAX // CLE – LAX – BKK

TG CO TG

EXAMPLE

BKK – X/NRT – ORD – MSP – X/ORD – NRT – BKK TG NH UA UA NH TG

EXAMPLE

BKK – X/ZRH – TLV – X/MUC – BKK

TG LX LH TG

BACKTRACKING ROUTE ….. NOT ALLOWED TO STOP AT CONNECTING POINTS

TO BKK

FROM BKK

EXAMPLE

DPS – BKK – X/MAD – BCN – X/MAD – BKK – DPS

TG TG JK JK TG TG

ONE ENROUTE STOPOVER ALLOWED IN EACH DIRECTION, NOT ALLOWED TO STOP AT BACKTRACKING POINTS.

FROM DPS-BKK

TO BKK-DPS

STAR ALLIANCE ROUND THE WORLD

TERMS AND CONDITIONS

ROUND THE WORLD AWARD TRAVEL IS VALID ON ALL STAR ALLIANCE OPERATED FLIGHTS.

AWARD TRAVEL MUST BE ON A CONTINUOUS WESTBOUND / EASTBOUND DIRECTION AND

RETURN TO THE COUNTRY WHERE TRAVEL ORIGINATED.

AWARD TRVEL IS VALID FOR A MINIMUM OF 10 DAYS AND MAXIMUM 1 YEAR FROM THE

DATE OF TICKET ISSUE.

MAXIMUM 10 STOPOVERS AND MINIMUM 3 STOPOVERS ALLOWED PER ROUNDTRIP

JOURNEY.

ONE SINGLE OPEN JAW IS PERMITTED IN ADDITION TO ALLOWANCE STOPOVERS.

ONE STOPOVER ONLY IS PERMITTED IN ANY ONE CITY.

TWO STOPOVERS ONLY ARE PERMITTED IN ANY ONE COUNTRY.

NO STOPOVERS IN COUNTRY OF ORIGIN.

BACKTRACKING IS ONLY PERMITTED UNDER CONDITIONS OF BACKTRACKING, OR AS

REQUIRED BY THE STAR ALLIANCE NETWORK.

TERMS AND CONDITIONS

SIDETRIPS REQUIRE AN ADDITIONAL AWARD TICKET OR A SEPARATE PAID TICKET.

CONNETTIONS MUST BE ON THE FIRST AVAILABLE FLIGHT WITHIN 24 HOURS WHEN

REQUIRED BY ROUTING AND ARE NOT CONSIDERED STOPOVERS.

NO MILEAGE RE-CREDIT IN PART OR WHOLE PERMITTED AFTER TRAVEL COMMENCES.

ALL TAXES ASSOCIATED WITH AWARD TRAVEL ARE THE RESPONSIBILITY OF THE

MEMBER OR TICKET HOLDER AND MAY BE COLLECTED AT AWARD TICKET ISSUE, OR

DURING THE AWARD JOURNEY.

STAR ALLIANCE ROUND THE WORLD AWARD ELIGIBILITY AND OTHER CONDITIONS,

EXCLUDING CONDITIONS STATED ABOVE, APPLY TO STAR ALLIANCE ROUND THE

WORLD AWARD TRAVEL.

ROUND THE WORLD AIR AWARDS ON STAR ALLIANCE AIRLINES

ECONOMY BUSINESS FIRST

EXAMPLE

BKK – NRT – LAX – DEN – EWR – FRA – FCO – BKK

TG NH UA CO LH LH TG

BKK

NRTLAX

DEN

EWR

FRA

FCO

STAR ALLIANCE MILEAGE UPGRADE AWARDS

UPGRADE AWARDS ON STAR ALLIANCE AIRLINES

MEMBER CAN NOW REDEEM MILES FROM HIS / HER FFP PROGRAMME FOR UPGRADE WITH SELECTED STAR ALLIANCE AIRLINES AND ENJOY MORE COMFORT TO MORE DESTINATIONS ACROSS THE WORLD’S LARGEST COMMERCIAL FLIGHT NETWORK.

STAR ALLIANCE MILEAGE UPGRADE AWARD BOOKING CLASS

BUSINESS CLASS : I

FIRST CLASS : O

REDEEM IN CONJUNCTION WITH PAID TRAVEL IN BOOKING CLASSES C, D, Y, B, IN ADDITIONS

SQ ALLOWED BOOKING CLASS J NH ALLOWED BOOKING CLASS J, Z, E TK ALLOWED BOOKING CLASS Z LX ALLOWED BOOKING CLASS Z,H, M NZ ALLOWED BOOKING CLASS E, O, U

TERMS AND CONDITIONS

THIS AWARD IS VALID IF YOUR PAID TICKET SHOWS A STAR ALLIANCE AIRLINE OPERATING FLIGHT

NUMBER, AND IF THE BOOKING CLASS IS ELIGIBLE FOR UPGRADING.

THIS MEANS ON CODESHARE FLIGHTS, WHICH MAY BE MARKETED BY ANOTHER AIRLINE, THE

OPERATING CARRIER’S FLIGHT NUMBER MUST APPEAR ON YOUR TICKET.

UPGRADES ARE FOR ONEWAY, ONE SECTOR TRAVEL AND ARE SUBJECT TO PAID FARES IN SPECIFIC

BOOKING CLASSES.

UPGRADES ARE SUBJECT TO AVAILABILITY, ON CONFIRMATION YOUR UPGRADE IS STORED

ELECTRONICALLY AND ACCEPTED AT CHECK – IN.

MEMERS MAY REQUEST AWARDS FOR THEMSELVES OR NOMINEE PRIOR DEPARTURE DATE. EXCEPT NH,

TP FROM 7 DAYS TO 24 HOURS.

CAN BE REDEEMED FOR INTERNATIONAL FLIGHTS ONLY, EXCEPT NH, LH, TP, UA PERMIT UPGRADING ON

DOMESTIC FLIGHTS.

UPGRADE CAN ONLY BE REQUESTED AFTER THE ORIGINAL TICKET HAS BEEN ISSUED.

UPGRADES ARE ON A CONFIRMED BASIS ONLY.

EACH AUTHORIZATION NUMBER IS VALID FOR EACH UPGRADE SEGMENT.

ANY RULES AND CONDITIONS OF THE ORIGINAL TICKET CONTINUE TO BE APPLIED.

EXAMPLE

ISSUE TICKET

AT ANY STAR CARRIER

CONTACT

MEMBER MILEAGE CARRIER

VERIFY TICKET CONDITIONS

MILEAGE

DEDUCT PROCESS

DUMMY PNR WITH

AUTHORIZED NUMBER

CONTACT OPERATING

CARRIER FOR ANY SPECIAL

SERVICE REQUEST

CREATE DUMMY PNR

IF

MATCHINGIF NOT

MATCHING

EXAMPLE

Before Upgrade

After Upgrade

FREQUENT FLYER PROGRAMMES

Adria Airways (JP) Miles & More

Aegean Airlines (A3) Miles & Bonus

Air Canada (AC) Aeroplan

Air China (CA) Phoenix Miles

Air New Zealand (NZ) Airpoints

ANA (NH) ANA Mileage Club

Asiana Airlines (OZ) Asiana Club

Austrian (OS) Miles & More

Blue1 (KF) EuroBonus

bmi (BD) Diamond Club

FREQUENT FLYER PROGRAMMES

brussels airlines (SN) Miles & More

Continental Airlines (CO) OnePass

Croatia Airlines (OU) Miles & More

Egyptair (MS) EGYTAIR Plus

LOT Polish Airlines (LO) Miles & More

Lufthansa (LH) Miles & More

Scandinavian Airlines (SK) EuroBonus

Singapore Airlines (SQ) KrisFlyer

South African Airways (SA) Voyager

Spanair (JK) Spanair Plus

FREQUENT FLYER PROGRAMMES

Swiss (LX) Miles & More

TAM (JJ) Fidelidade

TAP Portugal (TP) Victoria

Thai Airways Intl. (TG) Royal Orchid Plus

Turkish Airlines (TK) Miles & More

United (UA) Mileage Plus

US Airways (US) Dividend Miles

QUESTIONS?

ABOVE INFORMATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE

THANK YOU

JUN 30,11