standards of business conduct for ccg staff · declaration of gifts and hospitality v2.0 17-11-16...
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Standards of Business Conduct for
CCG Staff
Version No
Author Date Comments Approved by
V1 Head of Governance and Engagement
27-1-16 Amendments throughout document to reflect Fraud, Bribery and Corruption Standards for Commissioners 15-16 and specifically at paragraph 11
Audit Committee to review
V1 17-3-16 APPROVED Governing Body
V2.0 Head of Governance and Engagement
17-11-16 Amendments to reflect compliance with statutory guidance on conflicts of interest: Para 7.2 and 7.3 definitions of gift and modest hospitality Para 9 definitions of interests amended Para 11 reference to Conflicts of Interest Guardian Appendix 1 Guidance template appended for declaration of gifts and hospitality
V2.0 17-11-16 To be APPROVED Governing Body
RCCG/GB/165 ii.
V2.0 November 2016
Reader information
Reference GOV005
Directorate Governance
Version 1.0
Title Standards of Business Conduct for CCG Staff
Author/Nominated Lead Head of Governance and Engagement Acknowledgement to Rushcliffe CCG as original authors
Approval Date 17-11-16
Approving Committee Governing Body
Review Date November 2017
Groups/staff Consulted All Staff, Lay Members
Target audience All CCG Staff including temporary and contract staff, Practice
Members, Lay Members and Associated Committee /Group
Members
Associated documents CCG Constitution
CCG Standing Orders and Standing Financial Instructions
ABPI Code of Professional Conduct relating to hospitality/gifts from
pharmaceutical/external industry
CCG Conflicts of Interest Policy
CCG Fraud, Bribery & Corruption Policy
CCG Raising Concerns at Work (Whistleblowing) Policy
Standards of Business Conduct for NHS Staff (HSG (93) 5)
Code of Conduct and Accountability for NHS Boards
Code of Conduct for NHS Managers
Institute of Purchasing and Supply Ethical Standards for the NHS
Superseded documents Gifts and Hospitality Policy – February 2014
Sponsoring Director Chief Officer
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Contents
1. Summary ................................................................................................................... 4
2. Introduction .............................................................................................................. 5
3. Purpose ..................................................................................................................... 5
4. Scope ........................................................................................................................ 6
5. Definitions ................................................................................................................. 6
6. Roles and Responsibilities ...................................................................................... 7
7. The Guidance in Practice ......................................................................................... 8
7.1. Overriding Principle ............................................................................................. 8
7.2. Acceptance of Gifts ............................................................................................. 8
7.3. Acceptance of Hospitality .................................................................................... 9
7.4. Provision of Hospitality by the CCG or its Employees .......................................... 9
7.5. Commercial Sponsorship .................................................................................. 10
7.6. Payment for Speaking at Meetings/Conferences ............................................... 11
7.7. Placing of Orders and Contracts ........................................................................ 11
7.8. Private Transactions .......................................................................................... 12
7.9. Employees’ Outside Employment ...................................................................... 12
7.10. Rewards for Initiative ..................................................................................... 12
7.11. Employment Issues........................................................................................ 12
8. Recording Gifts, Hospitality and Sponsorship ..................................................... 13
9. Conflicts of Interest ................................................................................................ 13
9.1. Declarations of Interest ...................................................................................... 15
10. Confidentiality ..................................................................................................... 16
11. Reporting Bribery, Corruption and Non-compliance with this Policy ............. 16
12. Monitoring Compliance and Effectiveness of the Policy ................................. 16
Annexes ......................................................................................................................... 18
Annex 1 – Short Guide for Staff – Guidance on the Standards for Business Conduct .. 18
Annex 2 – The Nolan Principles on Standards in Public Life ........................................ 19
Annex 3 – Extract from the Medicines (Advertising Amendments) Regulations 2005
Inducements and Hospitality ........................................................................................ 20
Annex 4 – Institute of Purchasing and Supply (IPS) – Ethical Code ............................. 21
Appendices ........................................................................... Error! Bookmark not defined.
Appendix 1 – Declaration Form in relation to Gifts, Sponsorship or Hospitality from Third
Parties Offered ............................................................................................................. 23
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1. Summary
It is the responsibility of all NHS staff to ensure that they are not placed in a position which
risks, or appears to risk, conflict between their private interest and their NHS duties. Staff
should understand that failure to follow this policy may damage NHS Rushcliffe Clinical
Commissioning Group and so may be viewed as a disciplinary matter. Staff should also be
aware of, and adhere to, their own professional codes of conduct where applicable.
This policy must be read in conjunction with the CCG’s Conflicts of Interest Policy. Whilst
this policy will make reference to the importance of having systems and process in place to
manage conflicts of interest within the CCG, the detailed guidance and procedures to be
followed are contained within the Conflicts of Interest Policy.
Declarations of Interest and the Acceptance of Gifts and Hospitality
Staff should declare any actual or perceived conflicts of interest in accordance with the
CCG’s Conflict of Interest Policy.
Gifts must not under any circumstances be solicited. Unsolicited gifts of low intrinsic value
which have a use in connection with the recipients work, such as calendars, pens and
diaries, may be accepted. Other personal gifts should be refused.
Hospitality must not, under any circumstances, be solicited. The principle of integrity requires
that staff should not place themselves under an obligation that might influence, or be
perceived to influence the conduct of their duties. This means the receipt of hospitality or
gifts must be subject to clear controls, and that any that is accepted must be declared and
recorded.
Whilst modest hospitality is an accepted courtesy of a business relationship, staff should not
accept hospitality which could be interpreted as a way of exerting an improper influence over
the way they carry out their duties.
Commercial Sponsorship
It is important to have a transparent approach to any sponsorship proposed to the CCG and
for the CCG to consider fully the implications of a proposed sponsorship deal before entering
into any arrangement. If any such partnership is to work, there must be trust and reasonable
contact between the sponsoring company and the NHS.
For the purposes of this policy, commercial sponsorship is defined as:
“Funding provided to the CCG from an external non-NHS source for any purpose,
including but not restricted to:- NHS research, staff, training, pharmaceuticals,
equipment, meeting rooms, costs associated with meetings, meals, gifts, hospitality,
hotel and transport costs (including trips abroad), provision of free services (e.g.
speakers), building or premises.”
In all the cases stated in the definition above, the CCG and its employees must publicly
declare sponsorship (including the sponsorship of meetings through the provision of lunch)
or any commercial relationship linked to the supply of goods or services and be prepared to
be held to account for it.
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2. Introduction
The purpose of this policy it to ensure exemplary standards of business conduct are adhered
to, as public servants, by Governing Body members, committee and sub-committee
members and employees of Rushcliffe Clinical Commissioning Group, hereafter referred to
as “the CCG”, as well as individuals contracted to work on behalf of the CCG or otherwise
providing services or facilities to the CCG such as those within commissioning support units.
By reading and understanding this policy, individuals will be aware of their own
responsibilities as well as the CCGs’ responsibilities as a corporate body, including
constituent member practices. The policy also sets out the responsibilities of the CCG as an
employer, especially in light of the individual and corporate obligations regarding fraud,
bribery and corruption set out in the Bribery Act 2010.
The Bribery Act (2010) came into effect from the 1 July 2011. The act created five basic
offences:
Bribing another person with the intention of inducing that person to perform a
relevant function or activity or to reward that person for doing so.
Accepting a bribe with the intention that a relevant function or activity should be
performed improperly as a result.
Bribing a public official.
A director, manager or officer of a commercial organisation allowing or turning a blind
eye to bribery within the organisation (CCGs would be considered a commercial
organisation in this sense)
Failing to prevent bribery – where a person (including employees, agents and
external third parties) associated with a relevant commercial organisation bribes
another person intending to obtain or retain a business advantage. This is a strict
liability offence which can be committed by the organisation unless it can show, in its
defence, that is had adequate procedures in place to prevent bribery.
Importantly, this policy draws attention to the consequences of non-compliance with its
requirements which may include disciplinary action and/or criminal prosecution. All
individuals within healthcare organisations are capable of being prosecuted for taking a
bribe. For example, the giving or receipt of hospitality could be interpreted as a bribe. There
is no maximum level of fines that can be imposed and an individual convicted of an offence
can be imprisoned for up to 10 years.
This policy must be read in conjunction with the existing CCG Conflicts of Interest Policy.
Whilst this policy will make reference to importance of having systems and process in place
to manage conflicts of interest within the CCG, the detailed guidance and procedures to be
followed are contained within the Conflicts of Interest Policy.
3. Purpose
This policy is intended to:
Make all staff aware of the CCG’s expectations of their conduct and behaviour
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Give staff the knowledge that they need to protect themselves from situations that may draw criticism or disciplinary and/or criminal action
Enable members of staff to express their concerns in an open and unthreatening way.
This policy sets out the arrangements for all staff in relation to their conduct inside work, and
where this has a bearing on their position within the CCG, outside of work.
4. Scope
This policy applies to all CCG staff (permanent, bank, agency, full-time and part-time),
including independent and lay members, Governing Body members and Committee
members and all references to ‘staff’ in this document shall be construed accordingly.
This policy covers the issues of declarations of conflicts of interest arising from the giving
and receipt of gifts and hospitality, educational and training events, speaking arrangements,
commercial sponsorship, contracting, procurement and intellectual property rights.
5. Definitions
Accountability Means that everything done by those who work in the NHS
must be able to stand the test of parliamentary scrutiny,
public judgements on propriety and professional codes of
conduct.
Bribery Means inducement for an action which is illegal, unethical or
a breach of trust. Inducements can take the form of gifts,
loans, fees, rewards or other privileges.
Corruption Means the offering or acceptance of inducements, gifts or
favours, payments or benefits in kind which may influence
the improper action of any person.
Openness Means that there should be sufficient transparency about
NHS activities to promote confidence between the CCG and
its staff, its patients and the public.
Probity Means that there should be an absolute standard of honesty
in dealing with the assets of the NHS. Integrity should be the
hallmark of all personal conduct in decisions affecting
patients, staff and suppliers, and in the use of information
acquired in the course of NHS duties.
Gifts of Low Intrinsic Value Items of low monetary value such as diaries, pens and
calendars.
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6. Roles and Responsibilities
Accountable Officer The Accountable Officer has overall responsibility for the
effective implementation and operation of this policy.
Governing Body The Governing Body must ratify the Standards of Business
Conduct for CCG Staff.
Head of Governance and
Engagement
The Head of Governance and Engagement is the author and
lead officer in ensuring the effective implementation of this
policy, with specific responsibilities for registers of interest
declarations, gifts and hospitality and sponsorship.
Executive Directors and
Senior Management
Approve sponsorship proposals relating to their respective
teams. Proposals that are sensitive or for significant sums of
money (£5k plus) should be approved at the Senior
Management Team meeting.
Member Practices, Governing Body and Committee/Sub-Committee members and individuals acting on behalf of the CCG
Governing Body, Committee and Sub-Committee members
and individuals acting on behalf of the CCGs (and their
constituent member practices), must act in accordance with
this policy in circumstances whether they are employed fully
by the CCG, hold appointments with the CCG, are employed
on a sessional basis or an honorary contract, or provide
services under a service level agreement with the CCG.
Members Practices and individuals of those Practices acting
on their behalf in the exercise of the CCG’s commissioning
functions must act in accordance with this policy.
Line Managers Line Managers must ensure their staff adhere to this policy
and in particular follow the procedures for declarations of
interests, gifts and hospitality and sponsorship.
All Staff It is the responsibility of all staff to ensure that they are not
placed in a position which risks, or appears to risk, conflict
between their private interests and their NHS duties. This
primary responsibility applies and has particular relevance
to:
Those who commit resources directly e.g. ordering of
goods or services;
Those who do so indirectly;
Those who make decisions that may benefit
themselves, their relatives or colleagues.
Further, all NHS staff are expected to:
Ensure that the interests of patients remain
paramount at all times;
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Are impartial and honest in the conduct of their
official business;
Use public funds entrusted to them to the best
advantage of the service, always ensuring value for
money;
Do not abuse their official position for personal gain
or to benefit family or friends;
Do not seek to further private business or other
interests in the course of their official duties;
Be aware that it is both a serious criminal offence
(Bribery Act 2010) and gross misconduct to act in a
corrupt manner.
Staff should understand that failure to follow this policy may
damage the CCG and its work and so may be viewed as a
disciplinary matter. Staff should be aware of, and adhere to,
their own professional codes of conduct where applicable.
7. The Guidance in Practice
7.1. Overriding Principle
Employees of the CCG, individuals of Member Practices, Governing Body and Committee
members and individuals acting on behalf of the CCG must not accept any fee or reward for
work done whilst on CCG duty other than that agreed under the terms and conditions of
employment. As a general rule, employees should not accept gifts and hospitality arising
from their employment or appointment with the CCG, except where these are of a token
nature only, in which case employees should inform their manager.
This includes gifts and hospitality offered by suppliers and potential suppliers of goods and
services to the CCG, and any participation in official and social events either within or
outside normal working hours.
Any offers of gifts, hospitality or sponsorship shall be recorded in accordance with section 8
of this policy.
7.2. Acceptance of Gifts
A ‘gift’ is defined as any item of cash or goods, or any service, which is provided for personal
benefit, free of charge or at less than its commercial value.
Personal gifts of any kind whatsoever must not, under any circumstances, be solicited.
Individual staff must not, under any circumstances, accept money. In addition, an offer of
money from a potential or existing contractor should be firmly refused and reported
immediately to the Head of Governance and Engagement.
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Small one off tokens of gratitude from patients, of low intrinsic value, may be accepted, and
declared using the form found at Appendix 1. If in doubt, staff should consult their line
manager. However, substantial gifts should be politely declined, quoting this policy.
Unsolicited gifts of low intrinsic value (less than £10) such as calendars, pens and diaries
which have a use in connection with the recipients work may be accepted. Other personal
gifts should be refused.
Staff must not, under any circumstances, accept personal gifts with a significant financial
value, or any benefits in kind, such as offers of holiday accommodation.
7.3. Acceptance of Hospitality
Hospitality must not, under any circumstances, be solicited.
Staff should never accept lavish hospitality. The level of subsistence offered must be
appropriate and not out of proportion to the occasion. The costs involved must not exceed
that level which the recipients would normally adopt when paying for themselves.
Whilst modest hospitality (below £25) is an accepted courtesy of a business relationship,
staff should not accept hospitality, or any kind, that can be interpreted as a way of exerting
an improper influence over the way they carry out their duties.
Examples of hospitality which may be accepted included:
Invitation to a society or institute dinner or similar function
Attendance at an event at which there is a genuine need to impart information or
represent the CCG in the community
Attendance at an event which is clearly part of the life of the community or where the
CCG should be seen to be represented
The hospitality arises during attendance at a relevant conference or course, where it
is clear that the hospitality is corporate rather than personal.
Even in the context of acceptable types of hospitality, their frequency and/or scale should not
be significantly greater than the NHS, as an employer, would be likely to offer.
All other offers of hospitality or entertainment e.g. such as theatre or concert tickets, foreign
travel and accommodation etc. should be politely declined. In cases of doubt, advice should
be sought form the line manager or the Head of Governance and Engagement.
Hospitality offered or received must be notified in writing to the Head of Governance and
Engagement using the form attached at Appendix 1, who will enter the notification into the
CCG’s hospitality register. The register shall be routinely published as described in
paragraph 12.
7.4. Provision of Hospitality by the CCG or its Employees
The proposed use of public funds for hospitality and/or entertainment should be considered
very carefully. Inappropriate or excessive spending can cause lasting damage to the
reputation of the CCG and the NHS. Hospitality is not the ‘norm’ when conducting business;
it should be provided only when necessary and appropriate. Advice should always be sought
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in cases of doubt. All expenditure on hospitality provided should be capable of justification to
the CCG’s internal and external auditors.
7.5. Commercial Sponsorship
“The New NHS: Modern and Dependable” placed an obligation on NHS bodies to work
together, and in collaboration with other agencies, to improve the health of the population
they serve and the health service of the population.
Collaborative partnerships with industry can have a number of benefits in the context of this
obligation. It is important to have a transparent approach to any sponsorship proposed to the
CCG and for the CCG to consider fully the implications of a proposed sponsorship deal
before entering into any arrangement. If any such partnership is to work, there must be trust
and reasonable contact between the sponsoring company and the NHS. Such relationships,
if properly managed are of mutual benefit to the organisations concerned.
For the purposes of this policy, commercial sponsorship is defined as including “[NHS
funding] from an external source, including funding of all, or part of, the costs of a member of
staff, NHS research, staff training, pharmaceuticals, equipment, meeting rooms, costs
associated with meetings, meals, gifts, hospitality, hotel and transport costs (including trips
abroad), provision of free services (speakers), buildings or premises”.
In all these cases, the CCG and its employees must publicly declare sponsorship (including
the sponsorship of a meeting through the provision of lunch) or any commercial relationship
linked to the supply of goods and services and be prepared to be held to account for it, using
the form found at Appendix 1.
Where such collaborative partnerships involve a pharmaceutical company, the proposed
arrangements must comply fully with the Medicines (Advertising) Regulations 1994
(regulation 21 ‘inducements and hospitality’). See Annex 3 for more detail on the regulations
on inducements and hospitality.
Whatever type of agreement is entered into, the final decision must be made on the
evidence available to ensure that the product or service is the best for patients.
Before entering into any formal sponsorship agreement, a full business case and a draft
sponsorship agreement should be developed and approved by the Senior Management
Team and the Clinical Cabinet to ensure that the CCG:
Can satisfy itself, with reference to the information available, that there are no
potential irregularities that may affect a company’s ability to meet the conditions of
the agreement or impact on it in any way, for example checking financial standing by
referring to company accounts;
Can assess the costs and benefits in relation to alternative options where applicable,
and to ensure that the decision making process is transparent and defensible;
To determine how clinical and financial outcomes will be monitored;
Can ensure that the sponsorship agreement has break clauses built in to enable the
CCG to terminate the agreement if it becomes clear that it is not providing expected
value for money and/or clinical outcomes.
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Under no circumstances should the CCG agree to ‘linked deals’ whereby sponsorship is
linked to future purchases of particular products or to supply from particular sources.
The CCG will ensure that all sponsorship deals are documented through the use of a
register held by the Head of Governance and Engagement, which can be audited as
appropriate. In order to demonstrate openness, the register will be available on request to
the public and routinely published in accordance with Freedom of Information Act
requirements.
7.6. Payment for Speaking at Meetings/Conferences
Should a member of staff, Governing Body and Committee members and individuals acting
on behalf of the CCG be asked to speak at an event relating to CCG business for which
payment is offered and it is delivered in working hours, then there are two choices open to
the member of staff which must be agreed with their line manager:
The payment should be credited to the CCG;
The member of staff takes annual leave or unpaid leave and the payment is made to
the member of staff as a private matter between the organisation making the
payment and the individual member of staff. The member of staff remains
responsible for any tax liability which arises.
7.7. Placing of Orders and Contracts
Fair and open competition between prospective contractors or suppliers for CCG contracts
(including where the CCG is commissioning a service through Any Qualified Provider) is a
requirement of NHS Standing Orders and of EC Directives on Public Purchasing for Works
and Supplies. This means that:
No private, public or voluntary organisation or company which may bid for CCG
business should be given any advantage over its competitors, such as advance
notice of CCG requirements. This applies to all potential contractors, whether or not
there is a relationship between them and the CCG, such as a long-running series of
previous contracts.
Each new contract should be awarded solely on merit, taking into account the
requirements of the CCG and the ability of the contractors to fulfil them.
No special favour is to be shown to current or former employees or their close
relatives or associates in awarding contracts to private or other businesses run by
them or employing them in any capacity. Contracts may be awarded to such
businesses when they are won in fair competition against other tenders, but
scrupulous care must be taken to ensure that the selection process is conducted
impartially, and that staff that are known to have a relevant interest play no part.
All staff, Member Practices, Governing Body and Committee members and individuals acting
on behalf of the CCG, in contact with suppliers and contractors (including external
consultants), and in particular those who are authorised to sign orders or place contracts for
goods, materials or services, are expected to adhere to professional standards of a kind set
out in the ethical code of the Institute of Purchasing and Supply, see Annex 4. They are also
required to declare any interest if they are participating in a specific procurement and
tendering processes.
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7.8. Private Transactions
Individual staff, Member Practices, Governing Body and Committee members and
individuals acting on behalf of the CCG must not seek or accept preferential rates or benefits
in kind for private transactions carried out by companies with which they have had, or may
have, official dealings on behalf of the CCG.
7.9. Employees’ Outside Employment
The standard employment contract used by the CCG sets out the terms concerning outside
employment: “You shall not be employed by any other person, firm or company without the
express permission of the CCG. If you have employment other than your employment with
the CCG, you must write to your manager giving details of the hours and days worked and
duties carried out, seeking agreement that this work will not be detrimental to your
employment within the CCG”.
Any employee who may be considering outside employment should discuss this in the first
instance with their manager before undertaking the employment.
Employees should be advised not to engage in outside employment during any periods of
sickness absence from the CCG. To do so may lead to a referral being made to the Counter
Fraud Specialist for investigation which may lead to criminal and/or disciplinary action in
accordance with the CCG Fraud, Bribery & Corruption Policy.
7.10. Rewards for Initiative
The CCG will identify potential intellectual property rights as and when they arise so that
they can protect and exploit them properly, and thereby ensure that they receive any
rewards or benefits (such as royalties) in respect of work commissioned from third parties, or
work carried out by individuals in the course of their NHS duties. Most intellectual property
rights are protected by statute e.g. patents are protected under the Patents Act 1977 and
copyright (which includes software programmes) under the Copyright Designs and Patents
Act 1988. To achieve this, NHS organisations and employers should build appropriate
specifications and provisions into contractual arrangements which they enter into before the
work is commissioned, or begins. They should always seek legal advice if in any doubt, in
specific cases.
In the case of collaborative research and evaluative exercises with manufacturers, the CCG
will obtain a fair reward for the input they provide. If such an exercise involves additional
work for a CCG employee or individual outside that paid for by the CCG under his or her
contract of employment, or sessional arrangements, arrangements will be made for some
share of any rewards or benefits to be passed on to the employees(s) or individuals
concerned from the collaborating parties. Care must be taken to ensure that involvement in
this type of arrangement with a manufacturer does not influence the purchase of other
supplies from that manufacturer.
7.11. Employment Issues
Staff involved in the appointment of new staff should ensure that these are made on the
basis of merit alone. It is unlawful to make an appointment based on anything other than the
ability of the candidate to undertake the duties of the post. In order to avoid any possible
accusation of bias, staff should not be involved in the recruitment process where they are
related to an applicant, or have a close personal relationship outside work with him or her.
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Similarly, staff should not be involved in decisions relating to discipline, promotion or pay
adjustments, or any other employment matter, for any other employee who is a relative,
partner or close friend.
Candidates making an application for appointment with the CCG are required to disclose in
writing whether, to their knowledge, they are related to a Governing Body member or
employee of the CCG. Failure to disclose such a relationship could disqualify a candidate
and, if he/she is appointed, could render him/her liable to immediate dismissal.
8. Recording Gifts, Hospitality and Sponsorship
All offers of gifts with a value in excess of £10 and hospitality with a value in excess of £25
per item must be declared and recorded. Gifts should be declared if several small gifts of
over £100 collectively are received from the same or closely related source in a 12 month
period.
Gifts, hospitality and sponsorship will be recorded in a central register in accordance with
this policy. The relevant forms found as appendices of this policy must be completed and
returned to the Head of Governance and Engagement in a timely manner (generally within 2
weeks) so that the details can be recorded on the central register. Failure to notify the CCG
may lead to disciplinary action against the member of staff.
Where gifts, hospitality or sponsorship are offered, but declined, the offer should still be
recorded in the register.
9. Conflicts of Interest
For detailed guidance on the management of conflicts of interest, please see the CCG
Conflicts of Interest Policy.
Conflicts of interest may arise where an individual’s personal interests or loyalties or those of
a connected person (a relative, close friend or business associate or business partner)
conflict with those of the CCG. Such conflicts may create problems such as inhibiting free
discussion which could result in decisions or actions being taken which are not in the
interests of the CCG and/or NHS England, and risk giving the impression that the CCG
and/or NHS England has acted improperly.
A conflict of interest is defined in: Managing Conflicts of Interest: Revised Statutory
Guidance for CCGs June 2016:
i) Financial interests - this is where an individual may get direct financial benefits from the consequences of a commissioning decision. This could, for example, include being:
A director, including a non-executive director, or senior employee in a private company or public limited company or other organisation which is doing, or which is likely, or possibly seeking to do, business with health or social care organisations.
A shareholder (or similar ownership interests), a partner or owner of a private or not-for-profit company, business, partnership or consultancy which is doing, or
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which is likely, or possibly seeking to do, business with health or social care organisations.
A management consultant for a provider. This could also include an individual being:
In secondary employment In receipt of secondary income from a provider; In receipt of a grant from a provider; In receipt of any payments (for example honoraria, one-off payments, day
allowances or travel or subsistence) from a provider; In receipt of research funding, including grants that may be received by
the individual or any organisation in which they have an interest or role; and
Having a pension that is funded by a provider (where the value of this might be affected by the success or failure of the provider).
ii) Non-financial professional interests - this is where an individual may obtain a non-
financial professional benefit from the consequences of a commissioning decision, such as increasing their professional reputation or status or promoting their professional career. This may, for example, include situations where the individual is:
An advocate for a particular group of patients;
A GP with special interests e.g., in dermatology, acupuncture etc.
A member of a particular specialist professional body (although routine GP membership of the RCGP, British Medical Association (BMA) or a medical defence organisation would not usually by itself amount to an interest which needed to be declared);
An advisor for the Care Quality Commission (CQC) or the National Institute for Health and Care Excellence (NICE);
A medical researcher.
GPs and practice managers, who are members of the governing body or committees of the CCG, should declare details of their roles and responsibilities held within their GP practices.
iii) Non-financial personal interests - this is where an individual may benefit personally in ways which are not directly linked to their professional career and do not give rise to a direct financial benefit. This could include, for example, where the individual is:
A voluntary sector champion for a provider;
A volunteer for a provider;
A member of a voluntary sector board or has any other position of authority in or connection with a voluntary sector organisation;
Suffering from a particular condition requiring individually funded treatment;
A member of a lobby or pressure group with an interest in health. iv) Indirect interests - this is where an individual has a close association with an
individual who has a financial interest, a non-financial professional interest or a non-financial personal interest in a commissioning decision (as those categories are described above) for example, a:
Spouse / partner
Close relative - parent, grandparent, child, grandchild or sibling
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Close friend
Business partner - a declaration of interest for a “business partner” in a GP partnership should include all relevant collective interests of the partnership, and all interests of their fellow GP partners
Whether an interest held by another person gives rise to a conflict of interests will depend upon the nature of the relationship between that person and the individual, and the role of the individual within the CCG.
The above categories and examples are not exhaustive and the CCG will exercise discretion on a case by case basis, having regard to the principles set out in the Conflicts of Interest Policy.
Further, it should be noted that:
the possibility of the perception of wrongdoing, impaired judgement or undue
influence shall also be considered a conflict of interest for the purposes of this policy
and should be declared and managed accordingly; and
where there is doubt as to whether a conflict of interest exists, it should be assumed
that there is a conflict of interest and declared and managed accordingly.
Where an individual has any queries with respect to conflicts of interest they should seek
advice from the Head of Governance and Engagement.
9.1. Declarations of Interest
Declarations of Interest shall be made and their existence regularly confirmed or updated
including in, but not limited to, the following situations:
on appointment of an individual to the CCG, its Governing Body or any committee or
sub-committee or other advisory or decision-making group or panel;
six monthly;
at meetings - all attendees shall be asked to declare any interest they have in any
agenda item before it is discussed or as soon as it becomes apparent, even if the
same interest has previously been declared in the Register or another meeting;
on an individual changing role or responsibility within a CCG or its Governing Body;
and
on any other change of circumstances that affects the individual’s interests (e.g.
where the individual takes on a new role outside the CCG or sets up a new business
or relationship).
In addition to the provisions above, individuals who have a conflict of interest have an
obligation to declare this in writing to the Head of Governance and Engagement as soon as
they become aware of it and in any event not later than 28 days after becoming aware.
Where an individual is unable to provide a declaration in writing, for example, if a conflict
becomes apparent during the course of a meeting, they must make an oral declaration
before witnesses, and provide a written declaration as soon as possible thereafter.
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10. Confidentiality
All staff, Member Practices, Governing Body and Committee members and individuals acting
on behalf of the CCG has a duty to maintain confidentiality of information at all times, and
only share information with those authorised to receive it. As a public body, the CCG
recognises the need for openness. However, this should not be confused with a breach of
confidentiality. All employees of the CCG must be aware that a breach of confidentiality is
potentially a serious disciplinary offence that could result in dismissal.
It is important that the information about staff should also be regarded as confidential and
not disclosed to anyone who is not authorised to receive it, without the prior consent of the
employee.
CCG employees may frequently find that, as part of their work, they have access to
confidential reports and information concerning the business of the CCG and other
organisations. The fact that they do have access to this information places a responsibility
on them to honour the trust placed on them by the nature of their employment. In addition,
‘commercial in confidence’ information must not be disclosed to any unauthorised person or
organisation, since its disclosure would prejudice the principle of a purchasing system based
on competition.
11. Reporting Bribery, Corruption and Non-compliance with this Policy
If you know or have good reason to suspect that an act of bribery or corruption has occurred
you should report the matter to your Counter Fraud Specialist only on 0116 2256120.
Alternatively, you may call the NHS Protect Fraud & Corruption Reporting Line on 0800 028
40 60.
In all other cases where you suspect non-compliance with this policy, you should raise the
matter in confidence, either verbally or in writing, with the Deputy Chief Officer or the Head
of Governance and Engagement, both of whom have been designated as independent
contacts under the Raising Concerns at Work Policy.
In extreme cases, if the matter is urgent or involves a serious hazard or danger, staff should
raise the issue in confidence with the Chief Officer (Accountable Officer), or if that is not
appropriate, the Conflicts of Interest Guardian (Lay Member for Audit and Governance).
Staff should not be afraid of raising concerns and will not experience any blame or
recrimination as a result of making any reasonably held suspicion known. If staff have any
general concerns about any of the issues raised in this document, they should contact the
Head of Governance and Engagement or a Human Resources representative from Arden
GEM Commissioning Support Unit.
12. Monitoring Compliance and Effectiveness of the Policy
The policy will be reviewed on a three yearly basis by the Head of Governance and
Engagement.
The Gifts and Hospitality register will be presented for review to the Audit Committee twice
yearly and published on the CCG’s website. Staff will be reminded of the policy and register
at least annually.
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The Head of Governance and Engagement will review register entries on a regular basis and
will address any inappropriate receipt of gifts/hospitality with the relevant person or manager.
13. Due Regard
This policy has been reviewed in relation to having due regard to the Public Sector Equality Duty (PSED) of the Equality Act 2010 to eliminate discrimination; harassment; victimisation; to advance equality of opportunity; and foster good relations between the protected groups.
14. Equality Statement
NHS Rushcliffe Clinical Commissioning Group (CCG) aims to design and implement policy documents that meet the diverse needs of our services, population and workforce, ensuring that none are placed at a disadvantage over others. It takes into account current UK legislative requirements, including the Equality Act 2010 and the Human Rights Act 1998, and promotes equal opportunities for all. This document has been designed to ensure that no-one receives less favourable treatment due to their personal circumstances, i.e. the protected characteristics of their age, disability, sex (gender), gender reassignment, sexual orientation, marriage and civil partnership, race, religion or belief, pregnancy and maternity. Appropriate consideration has also been given to gender identify, socio-economic status, immigration status and the principles of the Human Rights Act.
In carrying out its function, the CCG must have due regard to the Public Sector quality Duty (PSED). This applies to all activities for which it is responsible, including policy development, review and implementation.
15. Review
The Standards of Business Conduct Policy will be reviewed annually from the date of approval by the Governing Body.
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Annexes
Annex 1 – Short Guide for Staff – Guidance on the Standards for Business Conduct
DO
Make sure you understand the rules and guidance on standards of conduct, and
consult your manager if you are not sure.
Make sure you are not in a position where your private interests and NHS duties may
conflict.
Declare to your employer any relevant interests; if in doubt ask yourself:
o Am I, or might I be in a position where I (or my family/friends) could gain from
the connection between my private interests and my employment?
o Do I have access to information with which I could influence purchasing
decisions?
o Could my outside interests be in any way detrimental to the NHS or patients’
interests?
o Do I have any other reason to think I may be risking a conflict of interest?
IF IN DOUBT – DECLARE IT
Observe the CCG Standing Order and Tendering and Contracting Procedures if you
are involved in any way with the purchase of goods and services.
Obtain your managers permission before accepting any commercial sponsorship
DO NOT
Accept any inducements, personal gifts (other than items of nominal value or of no
personal nature) or inappropriate hospitality.
Abuse your official position to obtain preferential rates for private deals.
Unfairly advantage one competitor over another or show favouritism in awarding
contracts.
Misuse or make available official ‘commercial in confidence’ information.
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Annex 2 – The Nolan Principles on Standards in Public Life
The Nolan Committee was set up in 1994 to examine concerns about standards of conduct
of all holders of public office, including arrangements relating to financial or commercial
activities, and make recommendations as to any changes in arrangements which might be
required to ensure the highest standards of propriety in public life. The committee published
“seven principles of Public Life”, which it believes should apply to all those operating in the
public sector. These principles should be adopted by CCG staff and are as follows:
Selflessness
Holders of public office should act solely in terms of the public interest. They should not do
so in order to gain financial or other benefits for themselves, their family or their friends.
Integrity
Holders of public office should not place themselves under any financial or other obligation
to outside individuals or organisations that might seek to influence them in the performance
of their official duties.
Objectivity
In carrying out public business, including making public appointments, awarding contracts, or
recommending individuals for rewards and benefits, holders of public office should make
choices on merit.
Accountability
Holders of public office are accountable for their decisions and action to the public and must
submit themselves to whatever scrutiny is appropriate to their office.
Openness
Holders of public office should be as open as possible about all the decisions and actions
that they take. They should give reasons for their decisions and restrict information only
when the wider public interest clearly demands.
Honesty
Holders of public office have a duty to declare any private interests relating to their public
duties and to take steps to resolve any conflicts arising in a way that protects the public
interest.
Leadership
Holders of public office should promote and support these principles by leadership and
example.
All staff will be expected to adopt these principles when conducting official business for and
on behalf of the CCG so that appropriate ethical standards can be demonstrated at all times.
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Annex 3 – Extract from the Medicines (Advertising Amendments) Regulations 2005
Inducements and Hospitality
Extract from the Medicines (Advertising Amendments) Regulations 2005 Inducements
and Hospitality
(1) Subject to paragraph (2) and (4), where relevant medicinal products are being promoted
to persons qualified to prescribe or supply relevant medicinal products, no person shall
supply, offer or promise to such persons any gift, pecuniary advantage or benefit in kind,
unless it is inexpensive and irrelevant to the practice of medicine or pharmacy.
(2) The provisions of paragraph (1) shall not prevent any person offering hospitality
(including the provision of travelling or accommodation expenses) at events for purely
professional or scientific purposes to persons qualified to prescribe or supply relevant
medicinal products, provided that –
(a) such hospitality is strictly limited to the main scientific objective of the event, and
(b) it is offered only to health professionals.
(3) No person shall offer hospitality (including the provision of travelling or accommodation
expenses) at a meeting or event held for the promotion of relevant medicinal products unless
–
(a) such hospitality is strictly limited to the main purpose of the meeting or event, and
(b) the person to whom it is offered is a health professional.
(4) No person qualified to prescribe or supply relevant medicinal products shall solicit or
accept any gift, pecuniary advantage, benefit in kind, hospitality or sponsorship prohibited by
this regulation.
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Annex 4 – Institute of Purchasing and Supply (IPS) – Ethical Code
Introduction
1. The Code set out below was approved by the Institute’s Council on 26 February 1977 and
is binding on IPS Members.
Precepts
2. Members shall never use their authority or office for personal gain and shall seek to
uphold and enhance the standing of the Purchasing and Supply profession and the Institute
by:
(a) maintaining an unimpeachable standard of integrity in all their business
relationships both inside and outside the organisations in which they are employed;
(b) fostering the highest possible standards of professional competence amongst
those for whom they are responsible;
(c) optimising the use of resources for which they are responsible to provide the
maximum benefit to their employing organisation;
(d) complying both with the letter and the spirit of;
(i) the law of the country in which they practice;
(ii) such guidance on professional practice as may be issued by the institute
from time to time;
(iii) contractual obligations;
(e) rejecting any business practice which might reasonably be deemed improper.
Guidance
3. In applying these precepts, members should follow the guidance set out below:
(a) Declaration of Interest - Any personal interest which may impinge or might
reasonably be deemed by others to impinge on a member’s impartiality in any matter
relevant to his or her duties should be declared.
(b) Confidentiality and accuracy of information - The confidentiality of information
received in the course of duty should be respected and should never be used for
personal gain; information given in the course of duty should be true and fair and
never designed to mislead.
(c) Competition - While bearing in mind the advantages to the member’s employing
organisation of maintaining a continuing relationship with a supplier, any relationship
which might, in the long term, prevent the effective operation of fair competition
should be avoided.
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(d) Business gifts - Business gifts or other items of very small intrinsic value such as
business diaries or calendars should not be accepted.
(e) Hospitality - Modest hospitality is an accepted form of courtesy in a business
relationship. However, the recipient should not allow him or herself to reach a
position whereby he or she might be deemed by others to have been influenced in
making a business decision as a consequence of accepting such hospitality; the
frequency and scale of hospitality accepted should not be significantly greater than
the recipients employer would be likely to provide in return.
(f) When it is not easy to decide between what is and what is not acceptable in terms
of gifts and hospitality, the offer should be declined or advice sought from the
member’s superior.
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Appendices
Appendix 1 Template Declarations of Gifts and Hospitality
Recipient
Name
Position Date of
Offer
Date of
Receipt (if
applicable)
Details of Gift /
Hospitality
Estimated
Value
Supplier /
Offeror
Name and
Nature of
Business
Details of
Previous
Offers or
Acceptance
by this
Offeror/
Supplier
Details of the
officer
reviewing
and
approving the
declaration
made and
date
Declined or
Accepted?
Reason for
Accepting or
Declining
Other
Comment
The information submitted will be held by the CCG for personnel or other reasons specified on this form and to comply with the organisation’s policies. This information may be held in both manual and electronic form in accordance with the Data Protection Act 1998. Information may be disclosed to third parties in accordance with the Freedom of Information Act 2000 and published in registers that the CCG holds. I confirm that the information provided above is complete and correct. I acknowledge that any changes in these declarations must be notified to the CCG as soon as practicable and no later than 28 days after the interest arises. I am aware that if I do not make full, accurate and timely declarations then civil, criminal, professional regulatory or internal disciplinary action may result. I do / do not (delete as applicable) give my consent for this information to published on registers that the CCG holds. If consent is NOT given please give reasons:
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Signed: Date:
Signed: Position: Date:
(Line Manager or a Senior CCG Manager)
Please return to:
Head of Governance and Engagement NHS Rushcliffe CCG Easthorpe House 165 Loughborough Road Ruddington Nottingham NG11 6LQ