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Standards for Health Information Governance
AHIMA Global Health Information Governance and Standards Initiative
Monday, May 2, 2016
12:00-1:00 pm ET
Speakers
Linda Bailey-Woods, RHIA, CPHIMS Principal, Health IT Consulting, Plante Moran. E-mail: [email protected]
Sandra Huyck, RHIT, CCS-P, CPC, CPC-H Compliance Audit Specialist, Beaumont Health. E-mail: [email protected]
Lee Wise, MS, RHIA, CHCO CDI/Coding Supervisor, Carson Tahoe Health E-mail: [email protected]
Acknowledgements
Kathleen Addison, Alberta Health Services Linda Bailey-Woods, Plante Moran Kevin Baldwin, UCLA Susan Clark, eHealthcare Consulting Alane Combs, Coastal Healthcare Vicki Delgado, Kindred Hospital Albuquerque Elisa Gorton, St.Vincent's Medical Center Aaron Haskett, Data & Coding Compliance Consultant Sandra Huyck, Beaumont Health Katherine Lusk, Dallas Children’s Medical Center Satyendra Kaith, Kaplan Higher Education Group
Susan Lucci, Just Associates Lori McNeil Tolley, Boston Children's Hospital Sharon Meyer, Ministry Health Care Megan Munns, Just Associates Neysa Noreen, Children's Hospitals and Clinics of Minnesota Sandra Nunn, KAMC Consulting Michael Nusbaum, M.H. Nusbaum & Associates Ltd. Anna Orlova, AHIMA Bill Reisbick, Esq., Newcastle WA. Harry Rhodes, AHIMA DeAnn Tucker, Owensboro Health Diana Warner, AHIMA Valerie Wilson, HCA Information Technology Lee Wise, Carson Tahoe Health
AHIMA Task Force: HIT Standards for HIM Practices
AHIMA
The American Health Information Management Association (AHIMA) is the premier association of health information management (HIM) professionals worldwide. Serving 52 affiliated component state associations and more than 103,000 health information professionals, it is recognized as the leading source of "HIM knowledge," a respected authority for rigorous professional education and training. Founded in 1928 to improve health record quality, AHIMA has played a leadership role in the effective management of health data and medical records needed to deliver quality healthcare to the public.
• The Need • Collaboration with Health IT Vendors • Approach
– Business Requirements – HIM Practice Checklists – Use Cases – Standards Review
Outline
• The Need • Collaboration with Health IT Vendors • Approach
– Business Requirements – HIM Practice Checklists – Use Cases – Standards Review
Outline
The Need: Challenges with HIT Adoption • Health Information Systems (HIS) design flaws • Poor HIS usability and improper use • Inappropriate documentation capture in HIS
• Errors related to design and use of clinical decision support
• Errors related to faulty support of HIM practices in HIS
• Outdated organizational policies to support information capture,
management, sharing and use in electronic environment because these
policies were developed for the paper-based environment
• Inadequate training for HIM personnel and clinicians to operate HIS and
• Errors related to vendor’s upgrades of HIS systems (product release
cycle management)
American Health Information Management Association (AHIMA) and Integrating Healthcare Enterprise (IHE). Health Information Standards for Health Information Practices. White Paper. 2015. URL: http://qrs.ly/lb4vec0
The Need: Patient Care Safety and HIT
National Institute of Standards and Technology (NIST). Technical Evaluation, Testing, and Validation of the Usability of Electronic Health Records: Empirically Based Use Cases for Validating Safety-Enhanced Usability and Guidelines for Standardization. NISTIR 7804-1 . September 2015. URL: http://dx.doi.org/10.6028/NIST.IR.7804-1
Addressing issues with EHR adoption:
1. Clinically relevant information is not available at the task at hand
2. Inadequate documentation
3. Inaccurate information and
4. Irretrievable information
National Institute of Standards and Technology (NIST). Technical Evaluation, Testing, and Validation of the Usability of Electronic Health Records: Empirically Based Use Cases for Validating Safety-Enhanced Usability and Guidelines for Standardization. NISTIR 7804-1 . September 2015. URL: http://dx.doi.org/10.6028/NIST.IR.7804-1
Addressing Challenges with HIT Adoption
Health Information Systems Should Support Information Governance (IG) Practices
Standards Developers Should be Informed about IG Practices
Health Information Systems (HIS) Built Based on Standards Should Support IG Practices
Addressing Challenges with HIT Adoption
2015 AHIMA-IHE White Paper HIT Standards for HIM Practices Published September 18, 2015
Addressing HIT Adoption Challenges Through Collaboration with HIT Vendors
• The Need • Collaboration with Health IT Vendors • Approach
– Business Requirements – HIM Practice Checklists – Use Cases – Standards Review
Outline
To address challenges with HIT adoption, in 2015, AHIMA joined the Integrating the Healthcare Enterprise (IHE). IHE is an international collaborative of HIT vendors, professionals associations and governmental entities to develop interoperability standards in healthcare to improve the quality, value, and safety of healthcare by enabling rapid, scalable, and secure access to health information at the point of care. IHE engages public and private entities to develop, test, implement, and use standards-based solutions for all health information needs.
AHIMA Collaborates with HIT Vendors
9
Clinicians, Health Information Managers, Public Health and
Software Developers Working Together to Deliver
Interoperable Health Information Systems in the Enterprise
and Across Care Settings
Integrating the Healthcare Enterprise (IHE) specifies harmonized interoperability standards (Technical Frameworks, Integration Profiles, Content Profiles) for:
• Information Technology Infrastructure (ITI) • Patient Care Coordination (PCC) • Laboratory • Cardiology • Radiology • Quality Research and Public Health (QRPH) • Medical Devices • and other domains
Integrating the Healthcare Enterprise (IHE)
IHE Develops Interoperability Standards
• NIST serves as a proctor for the tests.
• Passing tests is a pre-requisite to participation in HIMSS Interoperability Showcase™.
• IHE Connectathons are held in:
– North America – Europe – Asia and Japan – Australia
IHE Connectathon: Interoperability Standards Testing Event
Integrating the Healthcare Enterprise (IHE)
Successfully Tested Standards Demonstrated at the
HIMSS Interoperability Showcase™ Major HIT event conducted at
Health Information Management and Systems Society (HIMSS) Annual Conventions.
Scripted Use Case Scenarios are played at the vendors’ kiosks.
Attended by thousands of clinicians and CIOs from various healthcare organizations and practices worldwide.
HIMSS
IHE profiles are the foundation of the HIMSS Interoperability Showcase™
• The Need • Collaboration with Health IT Vendors • AHIMA Approach
– Business Requirements – HIM Practice Checklists – Use Cases – Standards Review
Outline
The White Paper -- part of AHIMA’s globally-focused Information Governance (IG) initiative -- marks the first time effort for HIT vendors and HIM professionals to work together to ensure that interoperability will be addressed from an HIM perspective. “Identifying HIM practice needs and a means to address them in standards is the first step in achieving our shared goal of the interoperability and overall governance of health information” (AHIMA, 2015).
AHIMA-IHE White Paper: Health IT (HIT) Standards for HIM
Practices
American Health Information Management Association (AHIMA) and Integrating Healthcare Enterprise (IHE). Health Information Standards for Health Information Practices. White Paper. 2015. URL: http://qrs.ly/lb4vec0
“Recognized as a healthcare imperative, information governance (IG) establishes the policy-level rules, investment priorities and accountabilities for managing the lifecycle of information.”
In healthcare – Information is necessary…
•for safe, quality and effective care of individuals, •for improving the health of population(s) •for reducing per capita costs of healthcare which requires operational excellence
Define: Information Governance (IG)
AHIMA. Information Governance Principles for Healthcare (IGPHC). Chicago, IL. 2014. URL: http://www.ahima.org/~/media/AHIMA/Files/HIM-Trends/IG_Principles.ashx
Source: D. Green. Presentation at Health Datapalooza, June 2014
AHIMA Information Governance Framework: Organizational Policies & Processes for Information Lifecycle
1. Specify business requirements by Information Governance Principle
2. Specify functional requirements for HIT products via HIM Practice Checklist and specific Use Cases by Information Governance Principle
3. �Conduct standards gap analysis by Information Governance Principle
4. Develop recommendations for developing HIT standards to support HIM practices
From IG Principles to HIT Standards: Our Methodology
American Health Information Management Association (AHIMA) and Integrating Healthcare Enterprise (IHE). Health Information Standards for Health Information Practices. White Paper. 2015. URL: http://qrs.ly/lb4vec0
IG Principles
HIM Business Requirements by Principle
Use Cases
HIM Practice Checklist
HIT Standards
From IG Principles to HIT Standards: Our Methodology
American Health Information Management Association (AHIMA) and Integrating Healthcare Enterprise (IHE). Health Information Standards for Health Information Practices. White Paper. 2015. URL: http://qrs.ly/lb4vec0
• The Need • Collaboration with Health IT Vendors • Approach
– Business Requirements – HIM Practice Checklists – Use Cases – Standards Review
Outline
IG Principles
HIM Business Requirements by
Principle
From IG Principles to HIT Standards: Business Requirements
1. Accountability 2. Transparency 3. Integrity 4. Protection 5. Compliance 6. Availability 7. Retention 8. Disposition
Specification of Business Requirements by IG Principle
Under public comment through June 13, 2016
Specifying Business Requirements: Definition
American Health Information Management Association (AHIMA). Specification of Business Requirements for AHIMA Information Governance Principles for Health Care (IGPHC). Draft for Public Comments. May 2016.
Definition
Health Information Availability is defined as the ability of an organization to maintain information in a manner that ensures timely, accurate, and efficient retrieval of information by authorized entity. For example, information shall be available upon request by any authorized entity in the required output format (e.g. a viewable display for online and paper-based output).
Principle of Health Information Availability: Business Requirements
Specifying Business Requirements
American Health Information Management Association (AHIMA). Specification of Business Requirements for AHIMA Information Governance Principles for Health Care (IGPHC). Draft for Public Comments. May 2016.
Health Information Availability: Business Requirements 1. Ability to capture and maintain information in a manner that ensures timely, accurate (complete and correct), and efficient access and retrieval. – See Integrity #1, #5, Protection #9, Accountability #7, Transparency #5
2. Ability to access information across various systems (electronic and manual) and across patient populations, payers, labor resource management and research . This includes the abilities to search, identify, locate, and retrieve (see item 3 below) the information required to support organization’s ongoing activities via queries. This requirement is focused on how information from various sources is accessed. – See Integrity #5,#7, Retention #1,#6 3. Ability to search, identify, locate and retrieve individual’s specific information in continually expanding volumes of information and across multiple systems including various electronic HIT, data warehouses, payer data systems, business and research information systems, and manual repositories (paper-based document locations, storages, etc.). This requirement is focused on tracking sources where information resides (HITs, other HICT products and manual repositories). – See Integrity #5 4. Ability to assemble (via search, identify, locate and retrieve) information in a consistent and coordinated fashion (timely and accurate (complete and correct)) from disparate electronic systems, both internal and external to the organization. – See Integrity #5
5. Ability to present/provide information for a specific purpose from disparate electronic systems, both internal and external to the organization. – See Integrity #5, #15
6. Ability to link (semantically and contextually), map, couple, group or integrate clinical and business information in a timely, accurate manner to support organizational business requirements. – See Integrity #5, #7, #15, & #16 7. Ability to address multiple demands for having the right information available at the right time for the right requestor.
8 Ability to access information created with legacy hardware and software systems within an organization. In case of impending system obsolescence, information with organizational value should be migrated to currently supported hardware and/or converted/migrated into a compatible format from non-compatible media (MAC vs PC) and non-compatible software versions. See Integrity #5
Specification of HIM Business Requirements
Information Governance Principles: Business Requirements
2015 (Updated in 2016) 2016 1.Information availability 2. Information integrity 3. Information protection
4.Information accountability 5. Information compliance 6. Information transparency 7. Information retention 8. Information disposition
American Health Information Management Association (AHIMA). Specification of Business Requirements for AHIMA Information Governance Principles for Health Care (IGPHC). Draft for Public Comments. May 2016.
• The Need • Collaboration with Health IT Vendors • Approach
– Business Requirements – HIM Practice Checklists – Use Cases – Standards Review
Outline
• Based on the literature review we developed HIM Practice Checklist of HIM work activities by IG Business Requirement.
• Checklist specifies HIM best practices in executing business requirements.
Functional Requirements by IG Principle: HIM Practice Checklist
American Health Information Management Association (AHIMA). Specification of Checklists and Use Cases for AHIMA Information Governance Principles for Health Care (IGPHC). Work in Progress. 2016.
Functional Requirements by IG Principle: Example of HIM Practice Checklist
American Health Information Management Association (AHIMA). Specification of Checklists and Use Cases for AHIMA Information Governance Principles for Health Care (IGPHC). Work in Progress. 2016.
• Based on the checklist, we developed the HIM Practice Use Cases that specifies HIM work activities (actions) that require the use of information technology.
Functional Requirements by IG Principle: Use Cases
American Health Information Management Association (AHIMA). Specification of Checklists and Use Cases for AHIMA Information Governance Principles for Health Care (IGPHC). Work in Progress. 2016.
• The Need
• Collaboration with Health IT Vendors
• AHIMA Approach
– Business Requirements – HIM Practice Checklists – Use Cases – Standards Review
Outline
HIM Use Cases
HIM Use Cases for HIT Standards 2015 2016
1. All documents in the episode of care
record are accounted for 2. Episode of care record is complete and
closed 3. Release of Information (ROI) to external
requestor 4. Audit for the episode of care record 5. Audit for the ROI
1. Patient registration 2. Copy and paste 3. Data quality 4. Patient matching 5. Transition of care
American Health Information Management Association (AHIMA). Specification of Checklists and Use Cases for AHIMA Information Governance Principles for Health Care (IGPHC). Work in Progress. 2016.
Use Case Example: Patient Registration
American Health Information Management Association (AHIMA). Specification of Checklists and Use Cases for AHIMA Information Governance Principles for Health Care (IGPHC). Work in Progress. 2016.
• The Need
• Collaboration with Health IT Vendors
• AHIMA Approach – Business Requirements – HIM Practice Checklists – Use Cases – Standards Review
Outline
Preliminary Standards Gap Analysis in 2015
ASTM E-31 Standards on HIM Practices IHE IT Infrastructure (ITI) Technical Framework Standards
o Cross-Document Workflow o Cross-Document Sharing o Privacy and Security
HL7 Standards o Electronic Health Record (EHR) Functional Model o EHR Record Management/Evidentiary Support o EHR Interoperability o Mobile Health o Community Based Collaborative Care
ISO Technical Committee (TC) 215 Health Informatics Standards o Privacy and Security
American Health Information Management Association (AHIMA) and Integrating Healthcare Enterprise (IHE). Health Information Standards for Health Information Practices. White Paper. 2015. URL: http://qrs.ly/lb4vec0
• XDS: ITI-61 Register On-Demand Document Entry • XDS: ITI-52 Update Document Set (Metadata Update Supplement) • XDS: ITI-62 Delete Document Set (Metadata Update Supplement) • XCDR: ITI-80 Cross-Gateway Document Provide (Supplement) • XDS: ITI-43 Retrieve Document Set • XCA: ITI-39 Cross Gateway Retrieve • XDM: ITI-32 Distribute Document Set on Media • XDS: ITI-18 Registry Stored Query • XCA: ITI-38 Cross Gateway Query • MPQ: ITI-51 Multi-Patient Query • XCF: ITI-63 Cross Gateway Fetch • MHD: ITI-65 Provide Document Bundle • MHD: ITI-66 Find Document Manifests • MHD: ITI-67 Find Document References • MHD: ITI-68 Retrieve Document
Detailed Standards Gap Analysis: IHE Standards
Integrating the Healthcare Enterprise (IHE)
1. IHE ITI White Paper: Template for Cross-Document Sharing Affinity Domain Deployment Planning
2. Patient Identifier Cross-Referencing (PIX)
3. Patient Demographics Query (PDQ)
4. Basic Patient Privacy Consents (BPPC)
5. Advanced Patient Privacy Consents (APPC)
Detailed Standards Gap Analysis in 2016: Selected IHE Standards
Integrating the Healthcare Enterprise (IHE)
Recommendations
HIM Professionals Join AHIMA Standards Task Force to Comment on AHIMA Specification of HIM Business
Requirements by IG Principle Harmonize/standardize HIM practices via Checklists Define HIM needs for HIT standards via Use Cases Inform the development of HIT standards at IHE
Standards Development Organizations (HL7, ISO) Enable standard development activities to support HIM
practices Address necessary revisions in existing HIT standards Develop new HIT standards that address HIM needs
Join AHIMA Standards Task Force Efforts: Recap
1. Specification of HIM Business Requirements for All 8 Information Governance Principles – Public Comments, May 16-June 23
2. Specification of HIM Practice Checklists and Use Cases –
Work in Progress
3. IHE Standards Review – Work in Progress
Find documents listed above at AHIMA Information Governance Standards Project Wiki. URL: http://wiki.ihe.net/index.php?title=HIT_Standards_for_HIM_Practices2016#Project_Description
AHIMA Standards Task Force need subject matter experts (SMEs) with the expertise in
• legal aspects of information management and use to work on standards for policy representation in HIT products
• patient identity management to work on patient identification and matching standards
• information privacy and security to work on patient consent standards • clinical documentation improvement (CDI) and coding to work on
terminology standards • data quality and documentation integrity to work on document
management standards • health information exchanges to work on information sharing standards
and so on.
Help Wanted
For more information contact: Diana Warner, MS, RHIA, CHPS, FAHIMA Director of HIM Practice Excellence, AHIMA [email protected] Harry Rhodes, MBA, RHIA, CHPS, CDIP, FAHIMA Director of National Standards, AHIMA [email protected]
Join AHIMA Standards Task Force
1. American Health Information Management Association (AHIMA) and Integrating Healthcare Enterprise (IHE). Health Information Standards for Health Information Practices. White Paper. 2015. URL: http://qrs.ly/lb4vec0
2. AHIMA Information Governance Standards Project Wiki. URL: http://wiki.ihe.net/index.php?title=HIT_Standards_for_HIM_Practices2016#Project_Description
Resources
Questions