standard 11 mining induction - safety and training 03 site work.pdf · standard 11 mining induction...

Standard 11 Mining Induction

Learner Guide

Chapter 03 – Comply with Site Work Processes / Procedures

Standard 11 Mining Induction CHAPTER 03

Civil Safety 29/01/2017-v1.1 Learner Guide of 13

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V1 06/10/2017 06/01/2017 / / Document created.

V1.1 06/10/2017 29/01/2017 / / Document updated.

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Note: please change Version number and date on each document to reflect the Version Plate.


of 13 Learner Guide 29/01/2017-v1.1 Civil Safety

Contents

Site Work Processes / Procedures .................................................................................................................................... 4

Introduction .................................................................................................................................................................. 4

Access and Clarify Work Procedures and Standards .................................................................................................... 4

Work Procedures and Standards Documentation .................................................................................................... 4

Organisational Policies and Procedures .................................................................................................................... 4

Site-Specific Policies and Procedures ............................................................................................................................ 5

Principle Hazard Management Plans ........................................................................................................................ 5

Manufacturer’s Guidelines and Specifications ......................................................................................................... 5

Site Equipment Safety Plans and Requirements. ...................................................................................................... 5

Australian Standards ................................................................................................................................................. 5

Access, Interpret and Apply Procedures and Standards ........................................................................................... 5

Duty of Care Obligations ........................................................................................................................................... 6

Confirm Roles and Responsibilities ............................................................................................................................... 7

Prepare Work Plans ...................................................................................................................................................... 7

Considerations When Creating Work Plans .............................................................................................................. 7

Consultation When Creating Work Plans ...................................................................................................................... 9

Carry Out Allocated Work ........................................................................................................................................... 10

Technical Capabilities of Resources and Equipment .............................................................................................. 10

Adjust Roles to Meet Changing Circumstances .......................................................................................................... 11

Monitor Work Processes ............................................................................................................................................. 11

Report Incidents .......................................................................................................................................................... 11

Apply Local Risk Controls ........................................................................................................................................ 12

Report Non-Compliance.............................................................................................................................................. 12

Make Recommendations for Improvements .......................................................................................................... 12

Complete Documentation ....................................................................................................................................... 13


Civil Safety 29/01/2017-v1.1 Learner Guide of 13

Site Work Processes / Procedures

Introduction

Welcome to this unit RIIGOV201D: Comply with Site Work

Processes/Procedures.

The course covers the workers’ contribution to planning, preparing for

quality outcomes, and application of site safety and health

management systems to individual work activities. Licensing,

legislative, regulatory and certification requirements that apply to this

unit can vary between states, territories and industry sectors.

Relevant information must be sourced prior to application of the unit.

This unit is applicable to anyone working within:

� Civil construction.

� Coal mining.

� Drilling.

� Extractive industries.

� Metalliferous mining.

Access and Clarify Work Procedures and Standards

Relevant work procedures and standards must be accessed, interpreted, clarified and applied to

ensure activities will meet the site and equipment safety requirements, as outlined in the site

safety and health management system.

The site safety and health management system is the system that is used to ensure all relevant

work procedures are kept up to date and will ensure each person stays as safe as possible.

This system will work with and complement the variety of management systems that are

commonly used on many mining sites.

There are many different safety and hazard management system products available. You will need to speak with the

site safety manager or officer to determine which system is used in your workplace. If you are ever unsure about

instructions or directions for a task, you should always ask questions and clarify any doubts with your supervisor

before commencing the task.

Work Procedures and Standards Documentation

Common and relevant procedures and standards that need to be met will be widely available within the organisation

and could be included in induction documentation, employee/worker manuals, task or equipment directions and

instructions. Pre-start checks / forms are a vital safety reporting measure because they can highlight issues before

they have the potential to cause injury, damage or environmental impact or require costly maintenance. All vehicle,

plant, machinery, tools, safety, PPE and emergency equipment must be check prior to use. Documentation related

to work procedures and standards may include:

Organisational Policies and Procedures

An organisational policy or procedure is standard across the entire organisation regardless of where

you are working. For example: workplace relations, sick leave requirements.

Legislative Requirements

These requirements are standard across every industry within the state or country. Your site safety and health

management system will be able to give you full details on how your site applies these legislative requirements. For

example: Occupational Health & Safety/Work Health & Safety (OHS/WHS) requirements, equal opportunity

employment, disability discrimination.



Site-Specific Policies and Procedures

A site policy or procedure is only for the site you are working on. These site-specific policies

and procedures have been developed to meet the hazards, risks or environmental

considerations of the site. Standard operating procedures should be followed for the

designated situations. For example: emergency policies, evacuation procedures.

Principle Hazard Management Plans

These are used to identify principal hazards, and assess and identify controls. They are used extensively in the mining

and coal mining industries.

Manufacturer’s Guidelines and Specifications

For example: pre-start checklists, service requirements, vehicle operations manuals.

Site Equipment Safety Plans and Requirements.

These will be a combination of site, legislative, licensing and manufacturers requirements. Each item of equipment

should have its own safety plans and procedures that each operator will need to know. They should be contained

within the operator’s manual for that item of machinery.

Australian Standards

For example: AS/NZS 4240.2:2009 remote control systems for mining equipment

– operation and maintenance for underground metalliferous mining.

Australian Guidelines and Specifications

For example, codes of practice such as: WorkCover document 1213 – Moving

plant on construction sites.

Access, Interpret and Apply Procedures and Standards

Being able to access, interpret and apply the relevant procedures and standards is

part of the job for anyone working on a mine site.

During your site induction, you will be told how to access the documentation relevant

to your site and duties.

Confirming your interpretation of the documents is

necessary for some tasks.

You are able to do this by asking a supervisor or another experienced person to

discuss your interpretation with you.

You could also confirm your interpretation by checking safety and health

management system procedures for the task, other procedural documentation, or

your duty statements and position description.

Applying the information in these documents relates to following the directions in the documents.


Civil Safety 29/01/2017-v1.1 Learner Guide

Identify and Confirm Roles and Responsibilities

It is essential for each person to identify and confirm the roles and responsibilities they will

be undertaking.

You should confirm these roles and responsibilities with your supervisor, team leader or

other designated person.

Some of your roles and responsibilities may include:

� Roles and responsibilities as defined in the site safety and health management system.

� Requirements and obligations for duty of care under the safety legislation for your state.

� Identification of hazards and risks and your responsibilities and duties in

regards to hazard notification.

� Criteria for measuring and minimising risks.

� Criteria for evaluating your own work. This should include the required

standards, goals and allocated timeframes for the work completion.

� Work procedures that must be adhered to.

� Measures to avoid injury and illness to yourself and others within your

team, and the measure that should be taken to report situations where

injury or illness may be a result.

� Requirements to achieve the “right first time” approach that is the

standard. The right first time approach requires attention to detail and a

commitment by all levels of the work team to achieving the standards and

goals of the team.

Duty of Care Obligations

It is essential that each person be able to confirm the safety and health legislation for

the state they are working in before starting any activity.

This includes each person’s duty of care obligations.

Managers and supervisors should have detailed OHS/WHS plans in place to ensure they

have implemented sufficient requirements to cover their duty of care in the workplace.

Under legislation, each person also has a duty of care to both themselves and to the

people they are working with.

Your duty of care requirements and obligations may include:

� Follow all OHS/WHS procedures for the tasks allocated.

� Use any Personal Protective Equipment (PPE) required.

� Work in a manner that keeps yourself and others safe.

� Report problems or hazards immediately.

� Work with the business to rectify problems, issues or hazards.

Note: Recommended

standard PPE for open cut

mining includes helmets,

steel capped boots, safety

glasses at all times on site.



Confirm Roles and Responsibilities

Once you have identified the roles and responsibilities for your own work it is essential that you confirm your task

requirements with appropriate personnel/workers. This is to ensure that you can complete your roles safely,

effectively, and in line with site and organisational procedures.

Some of the personnel/workers that you may need to approach to confirm your roles and responsibilities include:

It is particularly important to have clear and effective communication when discussing workplace activities, roles and

responsibilities. This is to ensure that all people know what they are required to do, when they need to do it, and

how they need to do it. There will be times when you will be given different tasks and

be expected to work in areas that you are not used to. Managing your time, prioritisng

and planning your work tasks, and asking questions if you are not sure of something

can help you prepare for this.

Speak clearly and verbalise your understanding of your roles and responsibilities.

Actively listen to the responses provided, ask questions and clarify anything you are

unsure of. It is essential that you fully understand what you are required to do.

Prepare Work Plans

Work plans are the documents relating to how you intend to complete the tasks assigned to your team. Work plans

come in many and varied formats and may include routine and non-routine tasks.

SLAMS, TAKE 5’s (Stop,

Look, Assess, Manage) plans

These are focused on ensuring you look at each situation, apply risk management

practices and apply hazard management principles in each situation. These are the

most common form of safety management plan for mining industries.

Safe Work Method

Statements (SWMS)

These are another form of work plan with a safety focus.

Construction Method

Statements

These are plans of how a construction task will be completed.

Considerations When Creating Work Plans

When creating a work plan, other than the tasks, who will be supervising the job and who is doing the job, you

will need to consider:

Task Requirements

Task requirements should include monitoring requirements, personnel/workers requirements, plant, equipment,

resources and material requirements, and operational techniques that are required to complete the tasks correctly

to the required standards. Also included should be the activity scheduling, materials delivery, and sub-contractor

support requirements. Task requirements will also include the coordination requirements relating to how each

component of the plan works together.



Communication Requirements

Communication requirements include the internal or team communication

required, as well as the external communication requirements to suppliers, testing

agents, surveillance officers, media or community liaison personnel/workers.

You will also need to consider how communications must be conducted, including

the equipment required.

Reporting Requirements

Reporting requirements will impact how you conduct tasks and activities. Knowing these requirements allows you to

plan for time to complete the reports or for time to collect and collate the information required to go into the

reports.

OHS/WHS Requirements

These will work closely with the risk assessment and management process. Ensure you know the OHS/WHS

requirements for the tasks your team members are undertaking to ensure you are able to inform the team as to

what is required of them.

Traffic Management Requirements

This could include contracting a traffic management company or having

your own trained staff undertaking traffic management.

Traffic management requirements should take into account signage

requirements, site access or isolation needs.

The design and creation of traffic management plans is a specialised area

that requires additional training.

Environmental Requirements

The protection of the environment is a task that needs to be undertaken by

all members of the site. You will need to know the environmental

protection requirements so you are able to create work plans that adhere

to these requirements.

Quality Requirements

Each activity will have quality outcome requirements. By planning for the quality requirements you will be more

likely to achieve them successfully.

Quality control is a set of processes to measure the quality of goods and services. Some of the common quality

control requirements include testing of materials and tasks, compactions, scheduling, and inspection by QA staff. It

is every body’s responsibility for a quality outcome. Good communication skills help produce quality work.

Site Clean Up and Waste Disposal Requirements

Each mining project will create waste materials. Sometimes these waste materials

can be reused onsite; other times it will need to be disposed of.

In your plan you must know in advance of creating waste materials, what you are

going to be doing with them.



Risk Management Requirements

Risk management is the process of reducing or managing the risks when working with a hazard or in a hazardous

situation.

A Risk Management Process involves the following stages:

Every worksite will have set procedures and protocols for the identification,

management and reporting of potential risks and hazards and these procedures

must be followed exactly.

At a minimum, each hazard must be identified, documented and control measures

introduced. The control measure for each hazard must be appropriate and effective

for the hazard.

Your work plans should detail the risk management requirements on the site. This

should include carrying out the risk management process prior to commencing work

activities. If you are unsure of what you should do in regards to hazards and risk

management, speak with a supervisor.

Consultation When Creating Work Plans

When creating a work plan, it is important to include relevant team members in the process. This will allow you to

draw on a wide variety of experiences, which can make the planning process easier to complete.

Relevant team members could include:



By consulting with others while you are creating a job plan you are:

� Developing and strengthening your team by showing them you value their experiences

and judgement.

� Allowing for the various contractors and other teams to place their priorities and tasks

into the plan.

� Ensuring greater commitment to the plan and the timeframes.

Drafting and administering work plans is a process of writing the plan down in a manner that is accessible to anyone

who may need to use it, and distributing the plan to those people who need to be aware of what is required of them.

The work plans that you prepare should ensure compliance with mine procedures, and should endeavour to achieve

all safe work outcomes.

Creating effective work plans can take anywhere from a few minutes to a few days but the time taken to plan the

task will make the task much easier and safer.

Carry Out Allocated Work

Any work that is allocated to you or your team must be completed to the required standard and within the required

timeframe.

In order to complete your tasks to the required standard and within the timeframe it is

important that you know:

� The standards that must be reached.

� Which procedures are to be used.

� How to use the required equipment or plant.

� How to complete the task.

Without knowledge of each of these factors, it is difficult to complete the tasks.

Most tasks will have these requirements written into work instructions, operator manuals, job or task hazard

analysis or directions that are given when the task is allocated.

In some cases, this documented work system will be detailed through employment documentation, site induction

information as well as documents that can be accessed onsite while undertaking the tasks.

Technical Capabilities of Resources and Equipment

Knowing and understanding both the technical and operational capabilities and limitations

of the resources and equipment being used allows you to develop work systems and

patterns, and work in a manner that achieves the required tasks without undue risks.

Equipment capabilities and limitations can be identified through the workplace

documentation, owners or operators manuals and manufacturer’s specifications and

directions. These should be located with the equipment.

If these documents are not located with the equipment, they will be found within the management systems for your

organisation.

If you are unsure of the correct procedure, or what is expected of you, to carry out the allotted work to meet the

required standard, you will need to speak with your supervisor.



Adjust Roles to Meet Changing Circumstances

In any workplace circumstances will change. This may be due to changes in

working conditions, personnel/workers changes, equipment breakdown or

faults, incidents or emergencies, and general changes to the work plan

requirements or standards. These changes can require an adjustment in roles

and responsibilities for the people in the workplace.

This means that with little warning your work role may change completely. You

will be notified of the change in circumstances and responsibilities by the

supervisor or other personnel/workers.

Following the notification, it is essential that you confirm the responsibilities that

are attached to that role. Once again, effective communication is important so that you can clarify exactly what is

being asked of you. You may be required to seek out relevant documentation related to your new role, or speak to

other experienced personnel/workers. It is essential that you are flexible in your approach to your work so that you

can adjust to a new role and differing responsibilities.

Monitor Work Processes

Monitoring work processes is a task that needs to be done on an ongoing basis. Each step of

any process should monitored to find opportunities to improve, and to look for potential

problems or risks associated with the process. Ongoing monitoring contributes to a safer

workplace, measures the effectiveness of risk controls, and identifies any new hazards

that may have been introduced into the task / process through actions / controls.

The common risks associated with processes include:

� Injury to people.

� Loss of equipment, time or product.

� Equipment damage – can be due to incorrect equipment used to complete a task,

the incorrect procedures used with the equipment or due to procedural problems

with maintenance or storage of the equipment.

� Environmental harm.

Each process will have a monitoring procedure which should be located in the site safety and health management

system. Speak with a supervisor to gain access to the procedures that should be used for monitoring processes.

Report Incidents

Once you have identified a problem or risk with the system or process being used, you will need to report it in

accordance with the site requirements.

These requirements could include:

� Logs – paper or computerised.

� Reports.

� Process forms.

� Checklists.

� Requests for improvement (RFI) forms.

� Speaking with a supervisor.

� Photo or video evidence of problems.

Your site induction should inform you about the methods required for reporting incidents. The procedures for each

task or activity should also have a reporting link.



Apply Local Risk Controls

Risk controls are the steps taken to control an identified hazard. It is necessary for

each risk control to be developed to meet the unique needs and requirements of

each specific hazard. The application of local risk controls involves using the

identified controls to protect yourself and others on your worksite from the

hazards. How each of the risk controls is used will depend on the local site

situations and circumstances. You need to be aware of the resources available to

control risks within your site.

Report Non-Compliance

It is a requirement for each person on the site to be able to identify and report non-compliance with site procedures

in a manner that is acceptable to your worksite.

Non-compliance with site procedures could occur for many reasons such as:

Once you become aware of a non-compliance with site procedures, it is essential you report it to the relevant site

personnel/workers. In most situations, the relevant site personnel/workers will be your supervisor, but in some

situations it will be better for you to report the non-compliance to your compliance or quality assurance officers.

Ensure you know the procedures for reporting of non-compliance for your site.

Make Recommendations for Improvements

You may at times be required to make recommendations for improvements to

work processes and procedures. This needs to be done in the manner that is

acceptable to your worksite.

In order to make appropriate recommendations you may need to:

� Detail what the issue is.

� Identify why the current procedure is not working.

� Recommend what should be done.

� Recommend changes to how a task should be completed.

Recommendations may need to be formatted into a written report.

Recommendation reports should always include a summary of the current situation and an explanation why the

current situation is inadequate. When preparing a report that recommends changes in how a task is completed to

overcome chronic non-compliance, you will need to detail how your change will ensure compliance with the

requirements. Written documents have the advantage of providing a clear traceable trail. This traceable trail allows

for the quality assurance and safety department to monitor the developing situation and implement an investigation

to determine the most appropriate response.

In the case of the procedure not reflecting the actual activity in the field, it is often best to conduct a study of the

field procedure and determine if changing the procedure is the safest option or if retraining in the use of the existing

procedure is the best option. Often changing the procedure is the best outcome, but in some situations, retraining

could be a requirement to ensure compliance with procedures.



Complete Documentation

Relevant documentation is used within a worksite for many reasons including planning for

the next activity, purchasing of materials, budgeting, compliance, and many other reasons.

As part of your role you will be required to complete all documentation appropriate to

your position and level of responsibility.

Accuracy of information and promptness in completing the documentation is necessary to

ensure the integrity of the documents and the effectiveness of the worksite.

Some of the documentation that you may need to complete could include:

Site-Based Incident Forms

These are used to record the details of any incident, accident or problem on the site.

Organisational Based Incident Forms

Organisational-based incident forms are normally a summary of the site-based forms. They are used by large

organisations to monitor trends that may require an organisation-wide response.

Safe Work Guides

Safe work guides could include safe work instructions, guides or procedures. Each task that has an element of risk

should have a safe working guide, safe work instructions or procedures provide written information on how to

carry out a task safely. If you are unsure about instructions or directions for a task, you should always ask your

supervisor to clarify.

Some of these guides will require input each time the guide is used to meet new situations or circumstances. This

then allows the development of a library of circumstances where the guides or procedures can be used.

Checklists

Self-monitored checklists may be used for determining the level of risk or the degree of risk in possible risk-based

situations. These can be useful to guide where to look for risk, but can also lead to complacency with the operator

not looking beyond the items or situations on the list.

Hazard Reporting Systems

These tend to be intranet-based systems that can be accessed from any computer on the

site. They allow anyone on the site to enter a hazard into the system. This ensures a

central database of hazards is created for the site. The possible downside could include

inadequate monitoring of the entered information resulting in a system with many

identified hazards but minimal controls being implemented. For a hazard reporting

system to work effectively, it needs to be able to self-generate reports to the safety

manager.

While each site will need operators to keep detailed records of the activities undertaken during the shift, particular

attention will need to be given to documenting problems faced during the shift and the actions taken to fix the

problem.

Each of the documents will need to be completed in accordance with your site requirements. If your site is using a

reporting system you are unfamiliar with, speak with your supervisor.

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