stand e426, internet world 2008. redtechnology.com calvin litchfield redtechnology.com +44 1865...
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Stand E426, Internet World 2008. REDtechnology.com
Calvin LitchfieldREDtechnology.com
+44 1865 880800
Managing Multiple Brand Websites from a Centralised
Product Catalogue
Stand E426, Internet World 2008. REDtechnology.com
Who are Red Technology?
Next generation ecommerce solutions
Based in Oxford
Began trading in 1996
Formed Systems Union Group Plc
Management buyout 2006
Consistent growth year on year
Combined CMS & eCommerce platform
Stand E426, Internet World 2008. REDtechnology.com
Flexible, fully featured CMS platform
Search engine friendly
W3C & DDA compliant websites
Multi-site, Multi-language
Forums, Blogs, Intra and Extranets
Content Management
Stand E426, Internet World 2008. REDtechnology.com
Feature rich ecommerce platform Includes conductIT CMS
International multi-site & multi-store Advanced pricing and promotions engine Online community tools Flexible and customisable .NET system
eCommerce
Stand E426, Internet World 2008. REDtechnology.com
Hot Topics
Flexible multi-site options Multiple brands / sites with centralised control Sites tailored to clients (both B2B and B2C) Client specific information, catalogues and pricing White label sites
Navigation & search User friendly & compliant sites (W3C & PCI) Online communities More sophisticated promotions Business partnerships
Manufacture, Fulfil, Resale, Franchise
Stand E426, Internet World 2008. REDtechnology.com
Evolving Technology
Hot topics drive platform development
More in-house control by combining CMS and ecommerce platform
• Online community tools
Improved systems integration
Rapid deployment of additional sites
Lower costs & Quicker ROI• Management, marketing, hosting, integration,
Stand E426, Internet World 2008. REDtechnology.com
What is multi-site?
Centralised management of:
Content Pages Product Information Pricing Branding Promotions Clients Orders
Targeting diverse markets, consumer
groups and regions through a variety of websites
via one system
Stand E426, Internet World 2008. REDtechnology.com
Why multi-site?
Sites to target by gender, age, etc Niche & specialist segments Target B2B & B2C simultaneously Branded sites for better market penetration Franchise, whitelabel & distribution International
Region, Language, Currency, Pricing, Tax, shipping
Stand E426, Internet World 2008. REDtechnology.com
The Long Tail
Multi-site allows profitable targeting of the long tail
Mainstream Profitable
Marginal Profitability
Previously Unprofitable
Long Tail
Tur
nove
r
Popular Products Less Popular Products
Stand E426, Internet World 2008. REDtechnology.com
Multi-site models
Traditional multi-site – multiple installations
Multi-template website – one site, many looks
Multi-site with single basket & checkout
Multi-site with multiple basket & checkout
Franchise operations – many controlled satellite sites
Stand E426, Internet World 2008. REDtechnology.com
Traditional multi-site method
Increased costs through Multiple Site management Multiple integration Multiple hosting & software
costs No multi site cross sell No multi site promotions
Catalogue 1 Catalogue 2
Admin system 1
Admin system 2
Basket / Checkout
Basket / Checkout
Stand E426, Internet World 2008. REDtechnology.com
Site with multi-templates
Model benefits Lower cost Build brands with tailored
templates
Model restrictions Everyone see’s all Limited brand promotion Limited client site / brand
loyalty
One Website
Admin System
Basket / Checkout
Template BRAND A
Template BRAND B
Stand E426, Internet World 2008. REDtechnology.com
Multi-site, single basket
Model Features Branded websites International sites Multi site cross sell User purchase acrossmulti sites Single checkout Single integration
Model benefits Target clients with branded & tailored
sites Clients purchase across multi websites Single client login for multiple sites Lever multi site cross selling and
promotions Centralised, tiered administration
access Create multi site loyalty Create site specific communities Enhanced SEO
Independent Website 1•Product A •Product B•Product C
Admin System
Independent Website 2•Product A•Product B•Product C
Basket / Checkout
Stand E426, Internet World 2008. REDtechnology.com
Multi-site, multi-basket
Model Features Single Admin System Multiple Price Lists Multiple Customer Groups Multiple Websites Tailored promotions Suitable for white label sites Single integration
Model benefits Enhanced SEO Build Brand Loyalty Cross Sell Between Sites Create multi site loyalty Create site specific communities Easy Management of Multi Site
Promotions One Integration (ROI) Central Admin Control with Tiered
Access Rapid deployment of additional sites
Independent Website 1
•Product A = £5•Product B = £10
•Product C = £5 off
Admin System
Independent Website 2
•Product A = £6•Product B = £15
•Product D = 10% off
Basket / Checkout
Basket / Checkout
Stand E426, Internet World 2008. REDtechnology.com
Franchise Management
Franchisor benefits Control of
Brand Products Information Pricing (optional) Promotions /
marketing Reporting
Franchisor Central Site•Products A, B, C, D
Franchisee 1Website•Product A•Product B•Product C•Product D
Franchisee 3Website•Product A•Product B•Product 1•Product 2
Franchisee 2Website•Product A•Product B
Stand E426, Internet World 2008. REDtechnology.com
Franchise Management (2)
Franchisee benefits Low cost of site
deployment due to HQ initial investment
Low management costs (due to central control)
Ability to control pricing and promotions
Create own client base and tailor site to them
Franchisor Central Site Products A, B, C, D
Franchisee 1Website•Product A•Product B•Product C•Product D
Franchisee 3Website•Product A•Product B•Product 1•Product 2
Franchisee 2Website•Product A•Product B
Stand E426, Internet World 2008. REDtechnology.com
Enhanced Experience
Sites designed per market segment Tailored content per market segment Specific communities
Blogs, Customer Reviews, Forums Create loyalty through tailoring sites and
promotions to client groups
Stand E426, Internet World 2008. REDtechnology.com
Growth opportunities
Effectively capture niche and specialist markets Build online brands and consumer loyalty Target new markets effectively
Segments, International, Whitelabel, Distribution, Franchise
Improved SEO
Grow more efficiently; Unified system administration Reduced costs of deployment and integration Reuse of promotions across multiple sites