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    STAFF DEVELOPMENT

    PROGRAMME

    Ms. Kuldeep Kaur

    M.Sc Nursing 2ndyear

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    Introduction

    Staff development is the process directedtowards the personal and professionalgrowth of nurses and other personnelwhile they are employed by a health care

    agency.

    Staff development refers to all trainingand education provided by an employee to

    improve the occupational and personalknowledge, skills and attitudes of vestedemployees.

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    Definition

    Staff development refers to theprocesses, programs and activities

    through which every organizationdevelops, enhances and improvesthe skills, competencies andoverall performance of itsemployees and workers.

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    A process consisting of orientation,in-service education and continuingeducation for the people of

    promoting the development ofpersonnel within any employmentsetting, consistent with the goals and

    responsibilities of the employment.( ANA

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    Need for staff developent!"

    Social change and scientific advancement Advancement in the field of science like

    medical science and technology.

    !o provide the opportunity for nurses tocontinually ac"uire and implement theknowledge, skills, attitudes, ideals and valuedessentials for the maintenance of high "uality

    of nursing care#As part of an individual$s long-term career

    growth.

    !o add or improve skills needed in the short term

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    %eing necessary to fill gap in the past

    performance !o change or correct long-held attitudes of

    employee

    Need to increase the productivity and "uality

    of the work. !o motivate employees and to promote

    employee loyalty

    &ast growing organizations.

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    Goals

    Assist each employee (nurse to improveperformance in his'her position.

    Assist each employee (nurse to ac"uirepersonal and professional abilities thatmaimize the possibility of career

    advancement.

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    O#$ectives

    !o increase employee productivity.

    !o ensure safe and effective patientcare by nurses.

    !o ensure satisfactory )obperformance by personnel.

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    !o orient the personnel to care ob)ectives,)ob duties, personnel policies, and agency

    regulations. !o help employees cope with new practice

    role.

    !o help nurses to close the gap betweenpresent abilities and the scientific basis fornursing practice that is broadening

    through research.

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    Steps of staff developent pro%ra!"

    Assessthe educational needs of all staff members

    Set priority

    *evelop general ob)ectives for the staff development

    program *etermine the resourcesneeded to reach the desired

    ob)ectives

    *evelop a master calendar for an entire year

    *evelop and maintain staff development record system +stablish files on ma)or educational topics

    egularly evaluatethe staff development program

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    Resources!"

    ublic libraries,

    Audiovisual program in addition to manybooks and computers, research activitiesand speakers to community groups.

    Schools and universities

    Association ealth and inter service agency

    /ther nursing homes

    /nes own staff

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    T&pes of staff developent!"

    0nduction training1ob orientation0n-service education2ontinuing education!raining for special function

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    Induction trainin%!"

    0t is a brief, standardised indoctrination toan agency3s philosophy, purpose, policiesand regulations given to each worker

    during her or his first 4 or 5 days ofemployment in order to ensure his or heridentification with agency3s philosophy,

    goals and norms.

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    Need of induction trainin%!"

    0ncreased retention of newly hireemployees,

    0mproved employee morale and 0ncreasedproductivity.

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    Steps in induction!"

    6. !our of4. 0ntroduction to the other employees, superiors and subordinates.5. *escription of organizational functions.7. *epartmental visit8. /rientation to philosophy goals and ob)ectives9. Administration policies and procedures

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    'o# orientation!"

    0t is an individualised training programmeintended to ac"uaint a newly hiredemployee with )ob responsibilities work

    place, clients and co-workers.

    !he process of creating awareness with anindividual of his'her roles, responsibilities

    and relationships in the new worksituation.

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    (oponents !"

    A new employee to his or her )ob setting sothat he ' she is aware of his' her )obresponsibility and epectation.

    resent employee to the )obresponsibilities of his' her epanded'

    enriched role.

    !he old employees to the policy changes.

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    T&pes of orientation!"

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    Iportance of orientation pro%rae

    rovides essential, relevant and necessaryinformation

    elps employee to gain confidence,

    :essen the time for the employee to learnabout new situations related to his'her )obsetting.

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    elps the new employee to develop a sense ofbelonging

    +liminates #:earning by trail and error

    assing of incorrect information by old employeesand peers.

    educes misinterpretation

    ;istakes and confusion

    Apprehension

    elp new employee in solving initial problems andad)ust the new situation'environment,

    Ac"uaints her with personnel services readily within the institution'community

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    (ontent of an orientation pro%rae!"

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    In"service education!"

    Definition!"

    0n-service education is a planned learningeperience provided by the employingagency for employees.

    0n service education is a plannededucational eperience provided in the )ob

    setting and closely identified with servicesin order to help person perform moreeffectively as a person and as a worker.

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    (oncept of in"service education!"

    2losely identified with services

    elp a person3s to improve performanceeffectively

    lanned education activities

    rovided in a )ob setting

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    Need!"

    Social changes and scientific advancement

    2hanges and advancement in the field ofservice

    0ncreased the demand of nursing services.

    2onsumer demand "uality care

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    apid changes in medical and nursingpractice create a need for in serviceeducation. 0ncrease number of the peopleseeking health care as the populationenlarges makes it necessary for the nurses

    to function at her highest potential as"uickly as possible.

    As health care delivery system become

    more comple, the need for continues skilltraining also increased.

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    Ais!"

    0mprovement of client through upgrading theservices rendered with scientific principles.

    !o keep in face in changing society to their

    needs. Ac"uisition of new knowledge

    0mprovement of performance

    !o develop specific skills re"uired forpractice.

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    !o develop right concept of client care.

    !o maintain high standards of nursing

    !o observe and bring change in staffmembers chances for promotion

    0t reduces turnover, absenteeism.

    !o discover potentialities, to alertpersonnel in working environment.

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    T&pes#-

    2entralized in-service training- 0n nursingservice department , one department willheld responsibility for improvement of

    knowledge, skills, practice of their nursingstaff. !hey will devote full time for in-service activities.

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    *ecentralized in-service education-this isplanned for staff members who worktogether, giving care for clients with

    similar conditions and share similar goals.

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    2ombined in-service approach-0n this, thehigher nursing authorities and all staffdevelopment occurs in proposed

    programme of education. !hey plan,conduct and evaluate the programme andfurther plan their programme basing on

    the need arises.

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    Steps in in"service education!"

    Assessent!inpoint needs, prioritizeneeds, set training ob)ectives, and developcriteria

    Ipleentation! 2limatic check, actualconduction of training with ongoingmonitoring

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    Evaluation! +stablishment of criteria,pre test to the participants, post testfollowing completion of the training or

    program. /bservation on transfer oflearning to the )ob, follow up studies forassessment of etent of retention of

    learning.

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    (ontinuin% education!"

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    Need for continuin% education!"

    !o ensure safe and effective nursing careas nurses need to keep abreast withinterest, knowledge and technical

    advances. !o meet the needs of population.

    !o develop the nurses3 by updating their

    knowledge and prepare them forspecialization.

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    &or career advancement.

    >ith the advancement of technology, new

    role change takes place and to play thoseroles, education is re"uired.

    !o ac"uire special skills.

    *ue to shortage of nurses (because theirmovement to abroad, more hospital andtraining college, more knowledgeable

    person is re"uired.

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    Functions of continuin% education!"

    !o meet the health needs and publicepectations.

    !o develop the practicing abilities of thenurse.

    !o recognize gaps in knowledge.

    !o test abilities of participants to doformal academic study.

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    !o improve the communication betweenthe participants, faculty, community and

    health sector. !o shape or support university educational

    policies and practices.

    !o ensure the "uality of education. !o grant the budget for etension studies.

    !o maintain the academic standards.

    !o provide opportunities for educationalgrowth.

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    !o maintain the roles as bed side nursesand to assume more supervisor,

    administrative, to specialize and togeneralize the practice.

    !o provide and prepare faculty who see

    continuing nursing education as apersonal responsibility.

    !o provide a variety of continuing nursing

    education opportunities of high "uality tonurses in both education and servicechanges.

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    Trainin% for specific function !"

    Definition!"

    !his is concerned with developing

    epert technical or manual skills,communication and helps thepersonnel to perform their functions

    effectively.

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    T&pes of s)ills!"sychomotor skill

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    Need for s)ill trainin%!"

    0ndividual nurse needed to have greaterfreedom to choose the specific field ofnursing in which she would work.

    ?ood work to be recognized and reward.

    A venues of advancement and promotionneed to be better development

    &ear of making mistakes

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    Standards of staff developent pro%rae *ANA+

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    Standard , - Or%ani.ation andAdinistration

    !he nursing service department

    and the nursing staff developmentunit philosophy, purpose andgoals address the staff

    development needs of nursingpersonnel.

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    Standard II - /uan Resources

    @ualified administrative,educational and support

    personnel are provided to meetthe learning and developmentalneeds by nursing services

    personnel.

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    Standards III - Learner

    Nursing staff developmenteducators assist nursing

    personnel in identifying theirlearning needs and planninglearning activities to meet those

    needs.

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    Standard IV - Pro%ra Plannin%

    rovides the unit systematically,plans and evaluate the overall

    nursing staff developmentprogram in response to healthcare needs.

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    Standard V - Educational Desi%n

    +ducational offering and learningeperience are designed through

    the use of educational process andincorporate adult education andlearning principles.

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    Standard VI - Material ResourcesAnd Facilities

    ;aterial sources and facilities are

    ade"uate to achieve the goals andimplement the functions of theoverall nursing staff development

    unit.

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    Standard VII - Records And Reports

    !he nursing staff developmentunit establishes and maintains a

    record keeping and report system

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    Standard VIII - Evaluation

    +valuation is an integralongoing and systematic

    process, which includesmeasuring the impact on the

    learning

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    Standard I0 - (onsultation

    Nursing staff developmenteducators use the consultation

    process to facilitate and enhanceachievement of individual,departmental and organizational

    goals.

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    Standard 0 - (liate

    Nursing staff developmenteducators foster a climate which

    promotes open communication,learning and professional growth.

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    Standard 0I - S&steatic En1uirin%

    Nursing staff developmenteducators encourage

    systematic in"uiry andapplications of the results into

    nursing practice.

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    Potential difficulties in staffdevelopent 2 trainin% activities!"

    :ack of time

    0nade"uate resources at disposal

    nder-funded training budgets

    2onflicting priorities

    :ack of 2larity about what should bedone

    il id if h d

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    &ailure to identify, or accept the need.

    Shortfall in training skill or

    eperience &ear that trained employee will leave

    the organization or will be poached bycompetitor.

    2ynical attitude to Staff development-

    Not directly measurable. !reated as2ost not investment.

    Met3ods of deli erin% staff de elopent

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    Met3ods of deliverin% staff developentpro%rae!"

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    THANKS