St. HelensSingle View and eCAF

Helen Spreadbury

Senior ICT/IMS Manager

Introduction

• Background

• Systems and Solutions

• The St Helens Vision for Integration

• Demonstration

Background• Response to ECM Agenda• Serious Case Reviews

– Victoria’s Story– Baby Peter

• Ofsted - Learning Lessons from Serious Case Reviews 09/10, reviewed 147 cases, 194 children

“Most of the serious case reviews identified sources of information that could have contributed to a better

understanding of the children and their families. They also highlighted concerns about the effectiveness of assessments

and shortcomings in multi-agency working” page 5

St Helens: Child In Need and Safeguarding Procedures

Lead professional from this point

Statutory or specialist assessments

Common Assessments (CAF) used at this point

Lead role already required by statute or best practice, e.g. key worker

Supported by Systems

Capita ONE

CAF & Single View

Lead Professional

ICS

Information Sharing Guidance

Systems and Solutions

• CAF – live in paper format April 2007• ONE, V3 & V4 - Capita • eStart - Capita• ICS – Liquid Logic• eCAF – Liquid Logic• Early Years – Tribal• EDMS – Opentext• Plus; YOS, Connexions, Health etc etc etc

IntegrationSingle View (alongside eCAF) – aims to link disparate

databases/systems to form a composite view of a child's record

Why?

•To support

-The development of a Team around a Child/Family (TAC/TAF)

-Information sharing

-Locality & multi agency working

-Early intervention and support

-The role of the Lead Professional

-Tells a child’s story from universal services to early intervention and beyond into statutory assessments if required

Potential Benefits

Cost Savings?We all have to do this anyway so how can the technology can support this?

•Leaner structures require more effective use of technology tools

•St Helens moving towards earlier and more effective early interventioneCAF is key to this approach, better, earlier interventions should reducemore costly interventions ie: LAC placements

Earlier and more effective information sharing does ensure a better use oflimited resources - collect once use many times

Supports Munro’s view that the assessment should follow the child (interim report 2011)

Practitioners have read-only access to

a ‘single view’ of a child’s record

Single View

YOIS etcConnexions etc etc

These would be delivered in subsequent phases

Capita ONEReal-time integration ICS E-CAF

National System?

Data Flow Direction

Access point

Schools EDRM

Protocol

Single View Proposed

Personal Details

Surname, forename, date of birth, gender

Address Information

Chosen names

Key contact details

Relationships Interventions Summary

Personal Relationships

Professional relationships

CLA~

Current placement detailOLA CLA detail

ChronologyEducation Summary

School history

Risks and HazardsHazard History~Risk Assessments *

Attendance (v 3.37)Summary*

Achievements (v 3.37)Aspect, date, result*

Exclusions (v 3.37)Start Date, End Date, Type, Reason code*

CPCP Plan start dateCP plan end dateOLA

Key events from ICS – to be determined

Key events from ecaf – to be determined

Key events from Capita One – to be determined

Traveller family, EAL, Asylum Seeker, Asylum Status, Registered Disabled

CIN~Contact History, Referral HistoryAssessment Detail

Data discrepancies

The Single View SolutionIt is scalable, in that we can bolt on other databases ie: Youth Offending Health etc

It is secure•Access is only granted to nominated professionals who have completed all necessary background checks and screening for their employment•Two factor authentication for external access •Security certificate•No sensitive personal data is held on Single View•Privacy notices and information sharing agreements•eCAF Consent driven•Highest level of security is always applied ie: if shielded in ICS then the entire record of that child is shielded in Single View•Security based on ‘need to know’ principles

Review completed by external Data Protection/Caldicott expert and signed off as good practice

Single View Solution & eCAF Training commenced on the 14th of June 2010, and is now live.

As at the end of March 2011 450 delegates have been trained from the following teams/agencies•Schools & Colleges•Hospitals•Education Welfare, Behaviour Improvement and Youth Services•Housing•Teenage pregnancy•Health •Family Support •Children’s Centres•Contact Centre•Domestic Violence Teams•Voluntary Sector

Training courses fully booked until the end of June 2011

Over 290 eCAF’s completed or in progress

Demo