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SSVF HQS Certified Inspection Training March 24, 2016

VETERANS HEALTH ADMINISTRATION

Webinar Format

• Webinar will last approximately 1 hour • Participants’ phone connections are “muted” due to the high

number of callers • Questions can also be submitted anytime to [email protected]

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QUESTIONS…

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Submit questions and comments via the Questions panel


Welcome & Introductions

John Kuhn – National Director, Supportive Services for Veterans and Families Jesse Vazzano – National Director, HUD-VASH Charlotte Matthews – Regional Coordinator (Detail position) Lisa Mayes – Regional Coordinator (Detail position) Eugene Rudder – NAHRO Professional Development

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Proposal

• Proposal: Initiative to train selected SSVF staff to perform Housing Quality Standards (HQS) inspections in high need cities, as identified by HUD-VASH.

• Houston, TX • Chicago, IL • Philadelphia, PA • Atlanta, GA • Togus, ME • Greater Los Angeles, CA • Long Beach, CA • Loma Linda, CA • San Diego, CA • Denver, CO

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Background

• Background: Challenges meeting local needs • HUD-VASH analyzed national data from Homeless Operations Management Evaluation

System (HOMES) and determined locations where housing placement is delayed due to time required to complete housing inspection

• Some local Public Housing Authorities face delays in completing housing inspections • Result is delays in lease-up for HUD-VASH veterans • VA will work with the National Association of Housing and Redevelopment Officials

(NAHRO) to provide suitable training for SSVF employees to perform HQS inspections

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Initiative Training

• Initiative training • SSVF grantee will identify staff member(s) to be trained • NAHRO will develop and provide training specifically designed for SSVF grantee staff • Training sessions to begin in April 2016

• Training locations

• Los Angeles (for Greater Los Angeles, San Diego, Loma Linda, and Long Beach) • Philadelphia (for Philadelphia, Atlanta, and Togus) • Chicago (for Denver, Chicago, and Houston)

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Advantages of the Initiative

• For SSVF eligible HUD-VASH Households, the initiative will assist with more

rapidly moving Veterans in HUD-VASH into housing and out of homelessness • Objective of the initiative is to reduce time between Voucher Issuance and

Veteran Move-In • Within a progressive engagement model, SSVF households will be placed in

apartments that meet PHA standards, should a referral to HUD-VASH be needed in the future

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Current Housing Timeline

Voucher Issuance

Housing Selection

Safety Inspection

HAP Contract

MOVE- IN

37.2 days

19.0 days

5.6 days

1.6 days

Targeted Reduction

63.4 days 8


HUD, PHA, and NAHRO

• SSVF is working with HUD to coordinate with the local Public Housing Authorities (PHA) and NAHRO to train selected SSVF grantee staff to perform HQS inspections

• VA is working with HUD to assist in the coordination of the initiative • NAHRO will coordinate with the PHA’s on locations for the training • NAHRO will facilitate the training for HQS Inspections • Once training is complete SSVF staff are certified to perform inspections (only for

Veterans receiving services through SSVF) • VA is working with HUD and PHA’s to ensure they will indeed accept inspections

completed by SSVF staff

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Who qualifies for the inspection?

• Inspections cannot be the originating need for SSVF services • Inspections may ONLY be done for Veterans already receiving services from SSVF

grantees

Veteran Presents

HUD VASH SCREENING

ADD’L SERVICES REQ’D?

RECEIVE SECTION 8 VOUCHER

HOUSING ASSIGNED

NO

YES

GRANTEE ENROLLS

VETERAN FOR SERVICES

SSVF GRANTEE MAY PERFORM

INSPECTION

HUD VASH PROVIDES SERVICES

SSVF GRANTEE MAY NOT PERFORM

INSPECTION

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NAHRO Training

• Responsibilities of the Grantees once they are certified HQS Inspectors • Ensure that all units on program meet HQS • Encourage tenants and owners to maintain unit up to standards • Schedule inspections in response to tenant or owner complaint or request • Schedule annual inspection of the unit to ensure unit is still in compliance with HQS • Monitor and enforce the following SEMAP indicators: #2 Rent Reasonableness, #5 HQS

Quality Control, #6 HQS Enforcement, #11 Pre-contract Inspections and #12 Annual HQS Inspection

• Submitting all annual inspection data to the “PIC” database • Generate and monitor weekly reports that include inspections with fail status, missed

inspections, abatement tracking/follow up and trend watching

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NAHRO Training

• The HQS Training will come out of the grantees SSVF budget • If there are a total of 25 participants in a training class the cost is $381.00 per

person • The more participants per class who attend the lower cost per participant

• 30 participants $343.00 per person • 35 participants $315.00 per person • 40 participants $295.00 per person • 40 is the maximum for one class size

• Tuition includes; all class materials, the exam, and the certification of completion

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HQS General Requirements

• Thirteen Performance Requirements 1. Sanitary facilities 2. Food preparation and refuse disposal 3. Space and security 4. Thermal environment 5. Illumination and electricity 6. Structure and materials 7. Interior air quality 8. Water supply 9. Lead-based paint 10. Access 11. Site and neighborhood 12. Sanitary conditions 13. Smoke and Carbon Monoxide detectors

Information provided by NAHRO 13


Initial (Move-In) Inspection

• Unit is checked for HQS compliance. • Picture documentation is taken of rooms throughout the unit. • Rent reasonableness certification is reviewed and confirmed at time of

inspection. • Review is made to ensure that certification is accurate based on current unit

condition. • Upon completion of inspection landlord/owner is provided pass/ fail letter with

results. • If fails inspection landlord has 7 days to make repairs unless they are extensive

and require more time. • If unit passes inspection the packet along with a copy of the Yardi inspection pass

letter is forwarded to Leasing and Contracts department.

Information provided by NAHRO 14


NAHRO Training

• Following information required from AUTHORIZED SIGNERS of the NAHRO Training Agreement (usually the Program Manager or Executive Director)

• Name of the Agency or Grantee • Street Address of the Agency or Grantee including City, State and Zip • Name of the authorized signer • Title of the authorized signer • Email Address of the authorized signer • Phone Number of the authorized signer

• Email above information to: Lisa Mayes [email protected] and Charlotte Matthews [email protected] Please use agency grant number in subject line of the email.

• Information due to SSVF staff by the following dates: • Los Angeles Training: March 28, 2016 • Philadelphia Training: April 4, 2016 • Chicago Training April: 11, 2016

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mailto:[email protected]



NAHRO Training

• Following information required from CLASS PARTICIPANTS attending training: • Name of the Class Participant • Agency and/or Name of the Grantee • Street Address of the Agency or Grantee including City, State and Zip • Title of the Class Participant • Email Address of the Class Participant • Phone Number of the Class Participant

• Email above information to: Lisa Mayes [email protected] and Charlotte Matthews [email protected] Please use agency grant number in subject line of the email.

• Information due to SSVF Staff by the following dates: • Los Angeles Training: March 28, 2016 • Philadelphia Training: April 4, 2016 • Chicago Training April: 11, 2016

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NAHRO Training

• Los Angeles • April 12-14, 2016 • Housing Authority of the City of Los Angeles

• Philadelphia

• April 18-20, 2016 • Philadelphia Housing Authority

• Chicago • April 25-27, 2016 • Lake County Housing Authority (Grayslake, IL)

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NAHRO Contact Information

• Questions Regarding the Training • Eugene J Rudder, 302-543-7611 [email protected]

• Questions Regarding the Class Participants

• Amber Singletary, 202-580-7238 [email protected]

• Questions Regarding the Training Agreement (Contract) • Lori Barringer, 202-580-7227 [email protected]

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Wrap Up

Questions?

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