ssm central system administration

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SAP Solut ion M anager Central System Administration

SAP Solution Manager Product ManagementSAP AGDecember 2007



© SAP 2007 /

Funct iona l i ty

Challenges

High administration effort results in high IT costs

Expert knowledge on administration tasks for different system types needed

Missing documentation and no reporting functionality

Realization within SAP Solution Manager

Graphical and list display of tasks

Central management of administrative system operations tasks

Preconfigured and logical collection of system administration tasks

Integrated issue management

Reporting of fulfilled, open and tasks with comments



© SAP 2007 /

Workf low

Satel l i teSystems

SAPSolut ionManager

Expert Monitor

1

Check System

Get Task in Graphic

Confirm Task

and get Log

Entry

2



© SAP 2007 /

Operat i ons Setup

To setup the Central System Administration some steps are needed

Start the Central System Administration by selecting the desired system from your solution

Depending on the type of system, the dedicated tasks are assigned

Definition of execution cycles for important tasks that need to be executed within the system

User tasks can be defined and assigned to user task groups

Key content

The tasks are assigned to different categories:

General Basis Administration Tasks

Database Administration Tasks

Performance Monitoring Tasks

Component specific Administration Tasks

Frequencies can be defined for all tasks either via:

SAP default values or

own defined values



© SAP 2007 /

St ar t Cent ra l Sys tem Admin is t ra t ion

Start Central System Administrationin SAP Solution Manager



© SAP 2007 /

Def in i t ion of Frequencies

There are two possibilities to definefrequencies:either load SAP default frequencies orassign your own frequencies



© SAP 2007 /

Def in i t ion of User Task Groups

User task groups can be defined andthen user tasks can be assigned



© SAP 2007 /

Operat ions

In operations mode the execution of tasks is possible

Graphical and list display of tasks

Central management of administrative system operations tasks

Choose a single task from the task list for execution

Key content

The tasks are assigned to different categories:

General Basis Administration Tasks

Database Administration Tasks

Performance Monitoring Tasks

Component specific Administration Tasks

Comments can be added if necessary

Short comments and additional Log Book comments can be entered



© SAP 2007 /

System Landscape Overv iew

Central administration ofthe whole systemlandscape …

… stored in:Solution Repository



© SAP 2007 /

Component Spec i f i c Admin is t ra t i on Tasks

Component specificadministration tasks

SCM

CRMSRM

BI



© SAP 2007 /

Open Admin is t ra t ive Tasks

Click on Icon for “OpenAdministrative Tasks”



© SAP 2007 /

Task L is t

Overview “OpenAdministrative Tasks”



© SAP 2007 /

Perform Task

1. Perform Task in connectedsatellite system

3. Write short comment forLog Book (if neccesary)

4. Save

2. Approve task



© SAP 2007 /

Task Log Book

1. Each work on the task is logged2. Short comments for Log Book

can be entered3. Additional Log Book comments

can be made (e.g. detaileddescription of problems)



© SAP 2007 /

Single Task

1

2

3

Performadministrative tasks



© SAP 2007 /

Issue and Overdue List

Issues can be created in each Central System Administration session

Possibility to create issues directly from the current CSA session

Different information can be included for an issue

Possibility to display the issue list for the current session

The overdue list includes tasks that are not executed in planned time frame

The list contains all tasks that had to be executed in the past and are still overdue

Task area, task group and the task itself are listed

The frequency and last execution date can be taken from the list



© SAP 2007 /

Issue and Issue L is t

Possibility to create issue for current CentralSystem Administration session …

Overview of all issues where you can calla specific issue or jump into thecorresponding administration task

… via popup“Issue Maintenance”



© SAP 2007 /

Overdue Li st



© SAP 2007 /

Repor t i ng Content

Reporting Content can be adapted and displayed in HTML or Word version

Possibility to create reports directly from the current CSA session

Different kind of reports available: Task Log Book History or Task Session Report

Time period can be selected

Generation of HTML and Word reports supported

Key content

Selection of start and end date

Choose all tasks or only those with comments

Task Log Book History

All executed tasks corresponding to the selection criteria

Task Session Report

All tasks that are predefined for the type of system corresponding to the selection criteria



© SAP 2007 /

Def in i t ion of Repor t i ng Cont ent

Possibility to define parametersregarding Report Content directlyin the CSA session, e.g.:- Task Logs from/until date

- Number of days to be containedin the report



© SAP 2007 /

(Cent ra l ) System Admi nis t rat ion Repor t ing

System Administration reporting tool lets you create standardized, custom reportsregarding the maintenance of your SAP systems

The reporting is based on the central system administration service sessions of your solution

Determine systems and time periods to get a report on the dedicated Log Book entries

Once you have configured a report, you can save a variant in order to regenerate the report at

any time

Key content

Period and System selection

System Administration Reporting

Tasks from Central System Administration Session, with and without comments System Availability Reporting

System Availability from SAP EarlyWatch Alert

Maintained System Availability



© SAP 2007 /

Select ion of Paramet ers

Background Reporting of Central SystemAdministration Task Log History:

Create Report Variants with pre-selectedparameters



© SAP 2007 /

Benef i ts o f t he Cent ra l Sys tem Admin is t ra t ion

Benefits

Financial savings due to reduced administration effort

Improvement in motivation of IT staff

Providing component specific administration skills

Central administration of the whole system landscape remotely from a single point

Risk reduction due to task documentation and reporting functionality



© SAP 2007 /

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