srt presentatie juni 2010v7
DESCRIPTION
Sourcing Round Table Governance presentatieTRANSCRIPT
Is the Cloud changing the weather?
Topics
Cloud Playing field?Innovation & Outsourcing
Flashback
Customer
OutsourcerSourcing advisor
Microsoft is geen speler in de outsource
markt
Microsoft
Microsoft - Though leader on NWOW to create synergy between people and technology
2007 2008 2009 2010 2011 2012
Place
Technology
People Workforce Analysis
Vision
Infrastructure
Analysis
Governance ArchitectureSet Priorities
Scenario’s & Persona’s
Projects & Execution
Measurable Results
Define Desired Results
Inspiration Customer
Deployment of desktop software in an outsourced environment is behind companies
which do not outsource
Available since 2001
Customer
SLACost
Embed innovation in outsourcing deal?
How to align product portfolio with new trends in market
Integration service innovation in
contract?
Focus on SLA while remaining a good
employer?
Do we meet expectations?
Do we meet the SLA?
OutsourcerCustomer
Cost saving for service and labor, shift cost to
later years?
Focus on core activity and increase ICT
flexibility & quality?
How to increase the value of ICT to my
business
Facilitate changing workforce
requirements over the contract period?
Little help from a friend?
Partner Optimalisation
Operational Excellence
Proposition Innovation
People Readyness
Services
Customer Inspiration
OutsourcerMicrosoft
Preferred position
Customer
OutsourcerSourcing advisor
Microsoft
Private(On-Premise)
Infrastructure
(as a Service)
Platform(as a
Service)
Software(as a
Service)
Cost saving and standardizing innovation!
Types of CloudsInfrastructure as a ServicePlatform as a ServiceSoftware as a Service
InfrastructureServers · Storage ·
Network
IaaSPlatform
OS & Application Stack
InfrastructureServers · Storage ·
Network
PaaSApplications
Packaged Software
PlatformOS & Application Stack
InfrastructureServers · Storage ·
Network
SaaS
Security & Privacy
Compliance & Regulations
Control & Customizability
Premises +
Cloud
Networks
Building Block Services
3rd PartyApps & SolutionsOnline ServicesLive Services
Datacenters
Microsoft SharePoint Services
Microsoft Dynamics CRM Services
The Microsoft Cloud~100 Globally Distributed Data Centers
Quincy, WA Chicago, IL San Antonio, TX Dublin, Ireland Generation 4 DCs
http://www.microsoft.com/WindowsAzure/dallas/
Microsoft Online Services:BPOS Standard Feature Overview
•5GB (default) up to 25GB Mailbox•Outlook and Web Access•Anti-Virus/Anti-Spam•Shared Calendars, Contacts &
Tasks•Active Sync Mobile Devices•Blackberry Device Support*•Compliance Archiving*
• 250MB storage allocation per user • Collaboration• Portal• Enterprise Content Management• Search• Business Process Forms• Platform & Extensibility
•Web Conferencing•Small group collaboration to large events•Desktop sharing, chat, question manager•Training support and virtual breakout rooms•VOIP or PSTN voice support•Live 360 degree panoramic video
• Instant Messaging and Presence• Group IM• Address Book Search• Distribution List Expansion• File Transfer• 1:1 Audio and Video
* Optional capabilities at additional cost
Economies of skill
Econ
om
ies o
f scale
Co-location Services
Cloud Computin
g
On Premise
Installation
Traditional Outsourcin
g
Does Cloud bring flexibility?Flexibiliteit
Cost
Vendor dependenc
y
Product Innovation
Changing Playfield?
Proof of Concept
Pilot
Migration
Integration
Helpdesk
Functional support
Technical support & maintenance
Outsourcer leading
Traditional ICT versus BPOS scenario’s
Gov
ern
anc
e
Microsoft
QA
Break&fix support
Servers
Desktops
Infrastructure
Network
LOB Applications
Hardware
Traditional outsourcing Cloud services
Windows Intune
Billing relation direct with Microsoft
Unified Communicatio
ns
Business Intelligence
Enterprise Content
ManagementCollaboration Enterprise
Search
Unified Business Platform
Online Services Partner Opportunity
Partner Applications
Partn
er S
erv
ices
More information? [email protected]://nl.linkedin.com/in/armandbloem