srm 5.0 application overview

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    Copyright 2007 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

    SRM Capability

    SAP SRM 2005 Overview

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    2Copyright 2007 Accenture All Rights Reserved.

    Procurement

    Executive's challenge

    How do I stream

    line the req. to

    pay process?

    How can I get

    better price

    breaks?

    Is my spend

    reported

    adequately?

    How can I

    shorten contract

    negotiation?

    How do I enforce

    contract

    compliance?

    Are we making

    informed

    sourcing

    decisions?

    Why are my PO

    administration

    cost so high?

    How can I give

    my buyers the

    right focus?

    Are we a hurdle to

    fast new-productintroduction?

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    3Copyright 2007 Accenture All Rights Reserved.

    Addressing Procurement

    Challenges..SRM

    SRM Capability ValueBusiness Challenge

    High administrative cost per PO Approval workflow, automaticPO generation, simplerequisitioning process

    Transaction cost reduction

    Lengthy new product design

    Lengthy contract negotiations

    Collaborative product design

    Collaborative contract negotiation

    Faster time to market

    Limited price negotiationmargin

    Lengthy sourcing process

    Dynamic Auctioning and bidding

    Online RFx Management

    Price reduction throughauctioning

    Accelerated Sourcing Process

    Poor visibility of spend

    Little factual support for

    sourcing decisions

    Integrated spend analysis andsupplier evaluation tools

    Improved sourcing decisionsand supplier performance

    management

    Poor Contract Compliance Visibility of approved suppliercatalogues and prices online

    Document Management

    Consolidation of volume andreduction of procurement cost

    Lengthy and inefficientrequisition to pay process

    Little focus by buyers onsourcing and contractmanagement work

    Operational costs savings inprocurement and A/P areas

    Buyers focus on strategicsourcing processes, instead oftransaction processing

    RFQ, procurement, receiving ,invoicing and matching processautomation

    Supplier self service

    Contract management

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    4Copyright 2007 Accenture All Rights Reserved.

    SAP SRM

    mySAP Supplier Relationship Management is a purchasing

    platform forsustainable savings and value generation throughfull-cycle sourcing and procurement.

    Delivers value by reducing risk,tapping innovation, differentiatingproducts, and improving margins

    Provides repeatable savingsand ongoing unit costreductions instead of one-timewins

    Builds long-term foundationfor current and futuresupplier-facing businessprocesses

    Increase Supplier Participationby reducing risk, tappinginnovation, differentiatingproducts, and improving margins

    Closes the loop between sourcingand procurement, within theenterprise, and across the supply

    base

    Support Business Changebecause its flexible processesextend beyond multiple business

    units and spend categories

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    5Copyright 2007 Accenture All Rights Reserved.

    What SAP SRM is not?

    SRM is not an Inventory Mgmt. System

    These applications whichtraditionally handle inventorymanagement functions shouldcontinue to be handled in theseapplications (SAP_MM)

    SRMs seamless integration toR/3 and ability to integrate to otherlegacy applications makes itpossible to monitor, check,validate, and integrate inventorydemand while establishing yourown rules of governance around

    sourcing execution in P2P.

    SRM is not a Financial application

    SAP R/3 is the financial system ofrecord for most BP applications.

    Related P2P functions like budgetcreation, GL postings, GL reconciliations,AFE setup, payment remittances, etc.

    should continue to be handled in R/3.SRMs seamless integration to R/3 can

    be leveraged to ensure that boundary andprocess control functions set up in R/3are validated as part of the P2P process(budget checks, cost object validations,COA validations, etc.,)

    SRM is not a Work Management application

    Those applications which traditionally handle management and plannedmaintenance of assets should continue to be handled by these applications

    SRM should be used as a facilitating engine for handling document integration,messaging, process control and document output activities for demand requestswhich originate from these applications (SAP_MM, SAP_PM, etc.,)

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    Copyright 2007 Accenture All Rights Reserved.

    SRM Business Process

    Framework

    SRM facilitates the collaborative planning and execution of the supply

    chain with suppliers in support of the organizations business strategies.

    Strategic

    Sourcing

    Product Lifecycle Management

    Supply Chain

    Planning

    Negotiation &

    Supplier

    Management

    Procurement

    Supply Chain Execution

    Busine

    ssStrategy

    P

    lanning

    Execution

    Customer Segmentation Channel Management Product Portfolio Management

    Make vs. Buy Spend Profile Strategy Commodity Rationalization Supplier Rationalization

    New Product Introduction Configuration Management

    Part Rationalization Value Engineering Product / Component Retirement

    eRFX Dynamic Bidding

    Contract Management Supplier Management Spend Profile Data Analysis

    Forecast Management Demand Planning Supply Planning Transportation Planning

    Catalog Purchases Direct Materials Purchases Purchase Receipts

    Integrated Logistics Inventory Mngmt.

    Core SRM Capability

    Complimentary SRM Capability

    Business Strategy Capability

    Sales &

    Channel Mgmt

    Operating

    Model

    BTO, CTO, MTS SC Network Design Customer Service Levels

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    SRM Technology

    Characteristics

    SRM is poised to capitalize on the extended supply chain opportunity by

    forming tight interdepartmental and inter-enterprise associations through

    advanced collaborative processes and technologies.Supplier Relationship Management (SRM)

    Enterprise System Framework

    DirectChannel

    In directchannel

    Net Markets

    Customer

    ContractManufacturer

    3PLWarehouses

    Third-partyServiceProviders

    Supplier

    Sourcing&

    Procurement

    Supply

    ChainPlan

    &Exec

    Sales &Dist

    W/HTransportM

    anufacture

    HR &Financials

    Virtual EnterpriseSystem

    Product

    Lifecycle

    Mgmt

    SRM Enabling Technologies

    Automation:Automatic movement and processingof transactions to execute processes with suppliers

    Integration: Provide a consolidated view of all of an

    enterprises planning and execution systems as if the

    enterprise had a virtual enterprise system

    Visibility: Provide trading partners with visibility of

    information and process flows in and between

    organizations. Views are customized by role and

    aggregated via a single portal view.Collaboration: The sharing of information and the

    ability for suppliers to input information directly into an

    organizations virtual system.

    Optimization: Tools that provide enhanced analytic

    capabilities that can be accessed within the

    organization or by suppliers to evaluate the

    effectiveness of the relationship.

    Host Enterprise

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    Potential Savings

    Transaction savings 58% transaction savings from paper toelectronic

    FTE reduction Elimination of XX transactions will

    reduce Y transactional buyers

    Cycle time reduction 50% sourcing cycle time reduction

    through use of eSourcing tools

    Increase # of bid events Sourcing cycle time reduction enables

    more spend thru the sourcing processover a given period of time = $ Savings

    eInvoice transactions 36% savings in electronic invoiceprocessing

    Minimize invoice cycle time Increase payment discount yields Adjust payables staffing

    Soft Savings Hard Savings

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    9Copyright 2007 Accenture All Rights Reserved.

    SRM Components

    Strategic Sourcing

    Sourcing analytics

    Supplier evaluation

    RFx & auctions

    Contract management

    Supplier Enablement

    Supplier portal

    Supplier connectivity

    Content

    Content consolidation

    Catalog content management

    Operational Procurement

    Self-service procurement

    Plan-driven procurement

    Services procurement

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    SRM Process Areas

    Procurement / Purchasing

    Direct Procurement

    Indirect Procurement

    eProcurement

    Shopping Cart / Requisition

    Requestor / Requisitioner

    Supplier / Vendor

    Workflow

    Strategic Sourcing

    Purchase Order (PO)

    PO Response

    Advanced Ship Notice

    Change Order

    Receipt / Confirmation

    Service Entry Sheets

    Contracts

    Catalogs

    Punch-out / Roundtrip

    Budget checks / commitments

    Invoices

    Credit Memos / Debit Memos

    2-Way Matching

    3-Way Matching

    Evaluated Receipt Settlement

    Reverse Auction

    Sourcing / Bids

    Categories / Material Groups

    PCards

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    Self Service Procurement

    Self-service procurement empowers employees to create and

    manage their own requisitions for MRO materials and services.

    This relieves purchasing departments of a huge administrative

    burden, and it makes the procurement process faster, more costeffective, more user-friendly, and more responsive.

    mySAP SRM

    SAP Enterprise Buyer

    ShoppingCart

    Creation

    WorkflowApproval

    Operat.Sourcing

    InvoiceHandling

    Ordering GoodsReceipt

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    12Copyright 2007 Accenture All Rights Reserved.

    Plan Driven Procurement

    Plan Driven Procurement allows us to procure material/service

    requirements from planning systems, for example Material Requirements

    Planning (MRP), Plan Maintenance (PM), orProject Systems (PS).

    A large portion of a company's total procurement expenditure is on

    materials used in core business processes that are managed by enterprise

    systems for planning and production. Plan-driven procurement therefore

    has to integrate supply chain management with e-procurement.

    mySAP SRM

    SAP Enterprise Buyer

    Generate

    DemandSourcing Ordering Invoice/

    AnalysisDelivery Inventory

    Managmnt

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    Services Procurement

    Compared to procurement scenarios of materials, services

    procurement is much more complex and by far less standardized.

    Furthermore demands for services are generally not specified in

    detail regarding quantity, duration and price until the confirmation of

    the service performed by the service provider. Services can beconsulting, cleaning services, technical services, catering and so

    on.

    mySAP SRM

    SAP Enterprise Buyer

    Requisition Order OrderResponse ServiceEntryInvoice

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    Supplier Selection:

    Bid Invitations

    Sourcing describes a global concept of determining sources of

    supply, as well as the Sourcing application in mySAPSupplier

    Relationship Management. The objective of the sourcing concept is

    the effective selection of a source of supply.

    If there is no source of supply or if you are looking for new source ofsupply, you can create a Bid Invitation so that Business partners can

    submit their quotations within the mySAPSRM

    mySAP SRM

    SAP Enterprise Buyer

    Transfer of

    requirementCreation of

    RFx

    Bid

    Invitation

    Awardingthe Bid

    Follow-onProcess

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    15Copyright 2007 Accenture All Rights Reserved.

    Supplier Selection:

    Live Auctions

    Sourcing describes a global concept of determining sources of supply,

    as well as the Sourcing application in mySAPSupplier Relationship

    Management. The objective of the sourcing concept is the effective

    selection of a source of supply.

    If there is no source of supply or if you are looking for new source ofsupply, you can create a Bid Invitation so that Business partners can

    submit their quotations within the mySAPSRM. In this scenario the

    negotiation process takes place online in Live-Auction cockpit

    mySAP SRM

    SAP Enterprise Buyer

    Transfer of

    requirement

    Creation of

    Live

    Auction

    Bid

    Invitation

    Awarding

    the Bid

    Follow-on

    Process

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    16Copyright 2007 Accenture All Rights Reserved.

    Contract Management

    Negotiating tools

    Prepare contracts (does not includeauthoring and redlining activities)

    Pricing conditions

    Approve and release contracts

    Controls over usage and visibility(usage by location)

    Distribution

    Call off against open contracts

    Release order tracking

    Monitoring and AlertsSourcing Integration

    Catalog Integration

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    17Copyright 2007 Accenture All Rights Reserved.

    Spend Analysis

    Global Spend Analysis

    Generic Spend Analysis

    Standard Data Extractors fromTransactional Systems (SAP, SRM Server,Legacy)

    Standard Business Content for SRM suite

    Supports Development of customer views

    Master Data Mapping

    Market Data Import from External Sources(Dunn & Bradstreet)

    Corporate Spend by Product Category

    Vendor spend allocationMonitor Contract Compliance

    Monitor Maverick Spend

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    18Copyright 2007 Accenture All Rights Reserved.

    Supplier Registration &

    Selection

    Requirements collaboration

    Vendor Selection

    Vendor Catalog Integration(internal/externally hosted (Dunn &Bradstreet) using OPI

    RF(x) Functions

    Bidding document creation

    Bid Publication

    Supplier Registration

    Online Bid Response

    Bid Tabulation and Analysis

    Bid AcceptanceReverse Auctioning

    Award and Decision Notification

    Workflow Control Functions

    Purchasing Document Creation (PurchaseOrder/Contracts)

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    19Copyright 2007 Accenture All Rights Reserved.

    Content Management

    Catalog Authoring Tool

    Load catalog content from externalsources using various file formatsLoad internal dataFiltering

    ClassificationEnrichmentCatalog values check (authorizedvalues)Approval ProcessDistribution

    Catalog Search Engine

    Quick searchAdvanced SearchNavigation thru classificationViews ManagementContract IntegrationSpecial support for Manufacturer part #

    Contracts

    Contracts get released in SRM

    Contract data is published toCCM via XI

    Contract items are displayedand searchable in the catalogand accessible through OCI

    Product Master

    Selection of relevant ProductMasters in SRM Server

    Product Master data ispublished to CCM via XI

    Product Master data is mergedwith external data andsearchable accessible throughOCI

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    20Copyright 2007 Accenture All Rights Reserved.

    Example:

    SRM Main Page

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    Example:

    Supplier Self Service

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    Example:

    Catalog

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    SRM Business Benefits

    Operating Model: Operating model

    enhancements thatdrive spend undermanagement

    Example: CentralizeSourcing activites

    Processes: Consistentprocurement processesacross organization

    Example: Eliminate

    standing openpurchase orders

    Program metrics to ensuresavings are achievedExample: Category

    Management Reporting

    Analytics:Governance:Policy changes to enable thebusiness caseExample: Delegation of

    Authority

    Technology Solutions: Technology solutions to enable sourcing and compliance benefits Example: Operationalize contracts through electronic catalogs

    OperatingModel

    Technology Solutions

    Analytics

    Governance

    Processes

    Illustrative

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    25Copyright 2007 Accenture All Rights Reserved.

    Process Value Drivers

    Capability Component Value Drivers

    Self Service

    Requisitioning

    Enterprise Buyer Professional

    Catalog Content Mgmt

    Compliance

    Process

    Services Procurement Enterprise Buyer Professional

    Catalog Content Mgmt

    Supplier Self Service

    Compliance

    Process

    Plan Driven Procurement Enterprise Buyer Professional

    Integration w/ Backend system

    Compliance

    Process

    Strategic Sourcing (RFx) Bidding Engine Sourcing

    Process

    Reverse Auctions Live Auction Cockpit Sourcing

    Supplier Collaboration

    Supplier Self Service CFolders (PLM)

    Inventory Collaboration Hub (SCM)

    Compliance

    Process

    Electronic Invoice and

    Settlement

    Supplier Self Service Compliance

    Process

    Spend Analytics Business Warehouse Sourcing

    Compliance

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    26Copyright 2007 Accenture All Rights Reserved.

    In Conclusion

    Operationally, the value of SRM lies in the collaborative interactions

    between traditional supply chain domains.

    Reduced time to market 25- 50% lower design cycle time

    Reduced SKU proliferation 25-50% reduction in parts^

    Improved content mgmt. 40-80% savings in eng. admin. time^

    Improved contract mgmt 20% increase in labor prod.**

    Improved sourcing forecasts 40% lower premium freight-in costs**

    Increased inventory visibility 25-50% cut in inventory costs**

    Improved inventory mgmt. 25-50% cut in inventory costs**

    Supply Chain Domain

    Supplier

    Re

    lationship

    Ma

    nagement

    Value Levers Potential Benefit Areas*

    Design and Source

    Reduced purchase cost 10-30% of non-contract spend**^

    Increased contract compliance 2-5% of contract spend**

    Reduced transaction costs 60-90% lower transaction costs**

    **Source: Press articles ^Source: Accenture experience

    Reduce material costs 5-20% reduction in material costs

    Source and Plan

    Plan and Buy

    Source and Buy

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    27Copyright 2007 Accenture All Rights Reserved.