spring insider 2015
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InsiderLeland
We are proud to announce
that Leland Management
has once again been voted
a Reader’s Choice by the
Florida Community Associ-
a� on Journal in 2015. This
year we achieved the
Diamond Level award for
Community Associa� on
Management. Thank you
to all who voted and
helped us reach this
achievement. .
In the second quarter of
2015, the Leland Manage-
ment educa� on team will
be hos� ng 11 Board Cer� fi-
ca� on Courses for commu-
nity board members
throughout the state of
Florida. These courses are
free of charge and
a� endees will receive cer� -
fica� ons from the state
confirming their comple-
� on. To receive your cer� fi-
ca� on visit our website at
www.LelandManagement.c
om today to register for a
course near you.
• Pickleball USA
• The Importance ofReserve Studies
• Fall Into Fabulous
• Town Center Reserve
• Social Media & You
• Manager of the Year
• Best Prac� ces for Data Security
• Royal Highlands ResidentHero to All
In the next few days bills will be voted on in the Florida House (HB 611) and Senate (SB 736) thatwill be very detrimental to community associa� ons should they pass. As we have discussed in previ-ous communica� ons, the impact of these bills will be to shi� some of the costs and risk related to the sale of a home from buyers/sellers to community associa� ons.
These bills are opposed by every major organiza� on represen� ng community associa� ons in Flori-da including:
The Community Associa� on Ins� tute (CAI) ● Community Advocacy Network (CAN)Council of Neighborhood Associa� ons (CONA) ● Community Associa� on Leadership Lobby (CALL)Space Coast Community Associa� on (SCCA) ● Chief Execu� ves of Management Companies (CEOMC)
Council of North County Neighborhoods (CNCN)
The groups pushing these bills have tremendous power and deep pockets. They have over 90 lob-byists now working legislators and have contributed millions of dollars to gain influence. In contrastthe not for profit organiza� ons represen� ng the interests of community associa� ons have at best a hand full of part � me lobbyist and limited poli� cal contribu� ons.
However, community associa� ons do represent the millions of homeowners and voters who live in Florida’s community associa� ons. If these homeowners speak up it is very hard for poli� cians to ignore them. We encourage you to contact the Legislators to voice your opposi� on to these bills. This is likely the only way to stop these bills from becoming law.
Time is very limited as these bills could be voted on as early as this Wednesday. If you are interest-ed in reaching out to your legislators please click the link below.
http://eepurl.com/bkq5gz
Please take a moment now to send these messages. Please also forward this message to otherhomeowners who may be willing to speak up.
It is well known that Or-
lando, Florida is a popu-
lar vaca� on des� na� on
with a mul� tude of re-
sorts, but loca� on alone
does not determine the
success of a resort. In the
minds of many, a
“resort” is less about the
loca� on and more about
the se� ng. Resort status
is achieved by being able
to provide for the majori-
ty of vaca� oner’s needs
in a luxurious se� ng
with the highest quality
ameni� es. To many, The
Reserve at Town Center
is just that resort.
Located in Davenport,
Florida The Reserve at
Town Center is an exclu-
sive gated community of
94 homes that offers
short term rentals to va-
ca� oners who are look-
ing for a “Resort” like
focused their a� en� on on
enhancing the beauty of
this lovely community and
improving the rental and
resale value of the homes.
In addi� on to the daily
management tasks of the
community, Leland creat-
ed a renewed focus on the
concerns of residents/
owners such as: landscap-
ing, lawn care, mainte-
nance and trash removal.
Another key element was
vendor selec� on. Leland
Management and the
Board at The Reserve at
Town Center were able to
select key vendors that
share in the overall vision
for the community. “The
success here at Town Cen-
ter has been a group
effort, not only by Leland
and the Board but also
vendors that have a vest-
ed interest in the
community beyond that of
a job. Long term partner-
ships with our vendors
have allowed us to build
rela� onships that ensure
the community is per-
forming at the resort lev-
el”, says Sabrina Stephan,
Community Manager.
As a result of all the hard
work from the Board of
Directors, the manage-
ment company and the
vendors, the community
of Town Center is a won-
derful place to vaca� on
and live. People are look-
ing to buy and rent in the
community because of
how it looks and makes
them feel. The Reserve at
Town Center is a Resort
and it a� racts people from
all over the world to bask
in the Florida sun, enjoy
the exci� ng a� rac� ons
and most of all relax in a
beau� ful se� ng.
se� ng. Town Center fits the
bill by offering pools at every
home and gorgeous views of
the surrounding preserve
and landscaping. As the web-
site suggests, The Reserve at
Town Center is the, “Perfect
place to stay during your
dream holiday.” We at Le-
land Management, the Com-
munity Associa� on Manage-
ment Company, could not
agree more.
Crea� ng and maintaining a
resort like status for a com-
munity is not an easy task,
but by working together,
Leland and the Board of Di-
rectors of Town Center make
it happen. Leland has
“Town Center isthe perfect place
to stay during yourdream holiday.”
Disabled is not a word Howard
Slayton uses to describe himself.
Although an accident le� him with
a par� al arm 18 years ago, he con-
� nues to rise to the challenges of
life.
Born and raised in Newhall, Cali-
fornia, Slayton worked as a trou-
bleshooter for a power company in
Sacramento. He was checking on
power lines when he fell off the
telephone pole onto a 12,000 volt
line that shot electricity down his
le� arm, through his body and
blew a hole in his right hip.
“My Levis were smoking” he
said. “When the firemen arrived,
they were surprised I was s� ll
alive.”
Slayton was rushed to the hospi-
tal, where he underwent six sur-
geries. Surgeons were unable to
salvage his arm, severing it just
below the elbow.
“I was at peace with what hap-
pened,” he said. “I was just happy
to be alive.”
Life wasn’t the same a� er his
accident, but Slayton made every
effort to adjust to his circumstanc-
es.
“Everything had to be done
differently”, he said. “I never
looked at it as a disability, only a
challenge. I even had to brush my
teeth differently.”
He said that Donna, his wife of 52
years, was a huge help in his ad-
justment. His two children, nine
grandchildren and six great-
grandchildren also have been an
inspira� on for him.
He re� red a� er his accident
and moved to Leesburg, where
he focused on staying ac� ve. As
a so� ball player, Slayton need-
ed to figure out how to con� n-
ue playing. Catching, throwing
and ba� ng would never be the
same for him. However, he
took the challenge and joined a
league at Royal Highlands.
He also frequently play pickle-
ball, a racquet sport that com-
bines elements of badminton,
tennis, and table tennis.
“Howard is one of the be� er
players I play against”, Ron
Eversole said. “I know when I
see him, the compe� � on is go-
ing to be good. What I admire
about him is that he expects to
be treated like everyone else.
His handicap doesn’t stop him.
In fact, it doesn’t even slow him
down.”
Slayton strives to play to the
best of his ability, despite his
supposed disability.
“Players will look at me and
tell me to do the best I can,” he
said. “A couple points in and
they realize I have no disad-
vantage.”
S� ll, it was hard for Slayton to
adjust to people staring at first.
“I would look at people com-
ing toward me and then turn
around to find they were s� ll
staring at me,” he said. “This
was hard at first, but then I re-
alized how important it was for
me to be a role model since
they were already staring.”
He has reached out to chil-
dren to help them be less afraid
of differences and also to am-
putee veterans who feel dis-
couraged.
“I can’t think of anything I
can’t do that I’ve wanted to
do,” he said. “We must remem-
ber to not think of our life as
disabled. Just accept what
comes and adjust.”
By: Cindy Dian,Daily Commercial
helps assure property values by protec� ng
against declining property values due to
deferred maintenance and inability to keep
up with the aging of common areas and
ameni� es.
A good reserve study shows owners and
poten� al buyers a more accurate and com-
plete picture of the associa� on’s financial
strength. The reserve study should disclose
to buyers, lenders, and others the manner
in which the associa� on is making provi-
sions for non-annual maintenance require-
ments. Preparing a reserve study calls for
explicit associa� on decisions on how to
provide for long term funding, and on the
extent to which the associa� on will set
aside funds on a regular basis for non-
annual maintenance requirements. A good
reserve study may also func� on as a
maintenance planning tool for the associa-
� on.
As we enter into a new year many associ-
a� ons are adop� ng a new budget, many
of which contain a reserve study. Here at
Leland we recommend that associa� ons
maintain a current reserve study as a ba-
rometer for future expenses that are non-
annual. A reserve study provides a cur-
rent es� mate of the costs of repairing
and replacing major common area com-
ponents (such as roofs or pavement) over
the long term. Ideally, all major repair
and replacement costs will be covered by
funds set aside by the associa� on as re-
serves, so that funds are there when
needed. This requires: examina� on of the
associa� on’s repair and replacement obli-
ga� ons; determina� on of costs and � m-
ing of replacement; and determina� on of
the availability of necessary (reserve)
cash resources.
Because the board has a fiduciary duty to
manage associa� on funds and property, a
replacement reserve budget is very im-
portant. Not only does this informa� on
supplement the annual opera� ng budget
in providing owners with financial infor-
ma� on, the reserve study is also an im-
portant management informa� on tool as
the associa� on strives to balance and op-
� mize long-term property values and
costs for the membership.
Poten� al buyers may want to request a
copy of the reserve study before purchas-
ing. Fully reviewing and understanding
the reserve study is an important part of
evalua� ng the value of an associa� on. For
associa� on members, reserve planning
WELCOME
WAGONLeland welcomes the
following communities:
◊ Lakeview Villas
◊ Ocala Downs
◊ Magnolia West
◊ Clermont Yacht Club
◊ Thornbrooke
◊ Estates at Sawgrass
◊ Preserve at Sawgrass
◊ Sawgrass Lakes
◊ St. James Park
◊ Toscana Master
◊ Riverview at GrandHaven
◊ Lake PinelochVillage
◊ The Lemon Tree
◊ Harmony at Lake-wood Ranches
◊ Covington Creek
◊ Water’s Edge
◊ Walden Cove
◊ Windermere Trails
◊ Havencrest
◊ Spring Lake Reserve
◊ Sera Bella
◊ Bay Hill VillageClub
Leland Management’s newest loca� on, located in
Tampa, Florida, opened early April 2015. Serving
as a flagship loca� on, our Tampa Bay divisional
office features a state-of-the-art conference room
ideal for educa� on courses for Board Members
and Community Managers as well as the newest
technologies to support our team. We believe this
new office is representa� ve of our presence as a
leading community associa� on management
company in the Tampa area. Please feel free to
visit us at 12630 Race Track Road, Tampa, FL
33626 or call us at 813-915-6688.
Leland’s New Tampa OfficeOpen for Business
President and CEO, Rebecca Furlow and Human Resources
Director Tracey Clement were nominated for the Orlando
Business Journal’s Women Who Mean Business Awards.
• Stacy Learned promoted to team leader for Collec� ons/A� orney
department
• Anne� e Jones named Pulte Group’s Manager of the Year
• Chad Peck named among Top 3 Onsite Managers of the Year na� onwide
• Misty Oaks Park named finalist for Family Friendly Programs & Ini� a� ves
in the Communi� es of Excellence Awards
• Stonecrest named finalist for Communica� ons & Community in the
Communi� es of Excellence Awards
• Stacy Learned named superstar for month of January
In 2013, Leland Community Associa� on Manag-
er Traci Bradford was approached by her friend Secily
Wilson about becoming involved with an event that
supports and empowers women who are in transi� onal
periods of their life. Traci, who has a background in
community oriented event planning, was enthusias� c
about the possibili� es and agreed to be the event coor-
dinator.
Their first step was to reach out to the commu-
nity and local businesses to gain sponsors and dona-
� ons for the event and a� er a year of hard work and
planning the second annual Fall into Fabulous event
was held on December 6th, 2014 at the Second Harvest
Food Bank on Mercy Drive in Orlando. In partnership
with Harbor House and Gi� ed Ones, Fall into Fabulous
invited thirty women to a day of empowerment and
friendship. The ladies in a� endance were all immersed
in life transi� ons ranging from job loss or failed mar-
riages to termina� ng an abusive rela� onship.
The nearly 6 hour event featured a ladies’
luncheon, mo� va� onal guest speakers, mock inter-
views, and a VIP shopping experience. Together Leland
Vice President, Gary van der Laan, and Simply Self Stor-
age Human Resources Director, Charmaine Green, con-
ducted mock interviews with the women and provided
valuable feedback for those looking to make a career
move. The women also took home new ou� its com-
plete
_________________________________________________________________________________________________________________
We Want to Hear from You!
Does your community have a story or photos of an event you would like to share? Send usyour photos and stories to [email protected] and check us out onFacebook, Twi� er, LinkedIn, and WordPress.
with shoes and accessories to revamp their wardrobe
and provide an extra boost of confidence.
Planning is well underway for the third annual
Fall into Fabulous event to be hosted in December
2015. Should you have any interest in becoming a
sponsor or dona� ng please contact Secily Wilson at
[email protected] for further informa� on.
Best Prac� ces for Data Security
There is no ques� on that modern technology has changed the way we
live. Technology has made us more efficient and open to the outside
world. With the internet you are able to affordably communicate with people
from virtually anywhere around the world as well as save � me by handling a
good por� on of your financial business online (banking, shopping, bill paying).
With these advances comes a price. As we become more open to the
world so does our personal informa� on and our risk for iden� ty the� or fraud
is heightened.
Below are some measures you can take to help protect yourself from the bad characters lurking in the digital world. Fol-
low these � ps to help prevent having your data stolen or your pc disabled.
1. Back up your data - Not only are hackers looking to profit off of iden� ty the� or stealing your banking infor-
ma� on, there is a new breed of hackers who profit off of ransoming your data. The viruses known
as Cryptowall and Cryptoblocker have been very ac� ve in hi� ng corporate and personal compu� ng sites. The best
form of protec� on is to make sure you keep good back ups. If you don't have your data backed up, you may be
stuck paying the ransom and hoping they will return the data to its original form. In addi� on, you are coun� ng on
criminals to keep their word and return the data.
2. Only open email you are expec� ng - Do not open email from unknown sources and never click on an a� ach-
ment or link unless you know who it is coming from and that they intended to send it to you. One of the most
common routes viruses use to invade is through email. Be careful what you open, even emails that appear to be
legi� mate could very dangerous.
3. Avoid phishing scams - Phishing scams use fraudulent emails and fake web sites, masquerading as legi� mate
businesses, to lure unsuspec� ng users into revealing private account or login informa� on. To be safe, if you re-
ceive an email from a business that includes a link to a web site, make certain that the web site you visit is legi� -
mate. Instead of clicking through to the site from within the email, open a separate Web browser and visit the
business’ web site directly to perform the necessary ac� ons. You can also verify that an email is in fact from a le-
gi� mate business by calling the business or agency directly.
4. Create strong passwords - Your password is your last point of protec� on, it needs to be challenging. Avoid com-
mon or obvious combina� ons (such as birthdays, kids names etc.) and avoid using any personal infor-
ma� on. Make your password more secure by adding numbers or special characters. A strong password is a good
line of defense; however, passwords need to be changed periodically and guarded. Using the same password in-
definitely and for mul� ple accounts opens your virtual iden� ty to mul� ple access points for hackers.
5. Be careful what informa� on you send through electronic communica� on - Be careful about sending personal
informa� on such as banking info and social security numbers through electronic communica� ons such as email,
text and discussion boards. Also, never accept IM's (Instant Messages) from strangers as they could be looking to
collect your informa� on.
6. Shop safely - If you are shopping online make sure you are using a store that employs security measures. When
you are at the checkout screen, verify that the Web address begins with h� ps. Also, check to see if a � ny locked
padlock symbol appears at the bo� om right of the checkout screen, or that there is a statement on the checkout
screen sta� ng that the pages are secure with a security technology vendor.
7. Employ an� virus and malware so� ware - Install an� -virus so� ware on your computer and keep it updated.
Make sure that the so� ware(s) you are using provides protec� on from all types of threats such as viruses, spy
ware, adware and spam.
Sweet Game; Sour NameA new game that is sweeping across the U.S. and Canada has made its way into some of our
most ac� ve communi� es. This paddle sport is suitable for all ages and skill levels, is easy to learn
and requires minimal equipment. Combining elements of tennis, badminton and Ping-Pong, Pick-
leball was created in 1965 near Sea� le, Washington. This low impact sport is played on a court
one-third the size of a standard tennis court allowing for longer rallies and more fun. Like tennis
and badminton the goal is to rally the ball back and forth over a net un� l one side cannot return
it. The net in pickleball however is only 34 inches tall as opposed to the 42 inch net used for ten-
nis and the 60 inch net used for badminton. Addi� onally, the pickleball has holes through it, simi-
lar to a wiffleball, that allows it to travel at one-third the speed of a tennis ball and the solid pick-
leball paddle is lightweight. The compe� � ve nature of the game has a� racted over 100,000 play-
ers who compete in local and na� onal tournaments throughout all 50 states. This year Casa Grande, Arizona will host the
USAPA (United States of America Pickleball Associa� on) Na� onal Tournament on November 8th.
Chad Peck first joined the Leland Management team almost 8 years ago as an Associa� on Manager. Chad started his
career as a lifeguard and swim instructor with the YMCA and possess several instructor and trainer level cer� fica� ons. He
graduated from the University of Central Florida with a Bachelor’s degree in Elementary Educa� on. A� er college he spent
a few years traveling the states and teaching. He was given the opportunity to become an Ac� vi-
� es Director for a re� rement community close to his home town and moved back to Lake Coun-
ty. He received his Community Associa� on Manger license and was promoted to Associa� on
Manager within a few months. He is presently the Associa� on Manager for Stonecrest POA, an
ac� ve adult community with 2100 units, located in Summerfield, Florida. Chad is very ac� ve in
the day to day running of the community and has implemented many posi� ve changes since he
took over in 2011. For the last two years the community has been a finalist for the Florida Com-
muni� es of Excellence award in several categories including Water Conserva� on, and Communica� ons and Communi-
ty. Chad has also been a top ten finalist for the Manager of the Year Award in the na� on for the last three years and is
currently in the top 3 finalists for 2015. Chad is a Cer� fied Manager of Community Associa� ons, MBA, and is currently
working on a dual Masters in Human Resources Management and Management and Leadership. In addi� on to his role as
a manager, Chad is heavily involved in his community, teaching instructors and lifeguards at the YMCA and volunteering
several hours a month for different non-profits in the area.
Your Call Is Important To Us
Leland Management con� nues to grow to support the needs of our clients. This quarter we welcomed the following team members:
● Christina Lamoureux ● Paula Roberts ● Jacqueline Albarran ● Trevor Seepersaud ●
● Francesca Lupinacci ● Dionne Harper ● Judy Park ● Gwen Riggs ●
● Christian Martinez ● Fred Kapelewski ●
Your call is important to us and we mean it. Our team of cus-
tomer service specialists works hard to ensure each call is
handled in a � mely manner and each caller experiences the
highest level of customer service. In fact, our call center team
answered 50,463 calls in 2014. Of those, 44,064 were an-
swered in under one minute! Addi� onally, we log and record
all of our calls for training purposes and to track performance.
Go ahead and give us a call, we’ll answer.
Q. “How can I get rid of chinch bugs in my lawn?”
A. Applica� on � ming is key when dealing with chinch bugs. They are most ac� ve in Central Florida between March and November when temperatures are at their highest. Start talking with your pestcontrol provider in March about what products they are planning touse. Some products to control Chinch bug popula� ons include, but are not limited to, Arena, Meridian, Alo� , Bifen XTS, Up-Star Gold,Criterion and Merit. To green up your yard try using a complete fer-
� lizer that is lower in nitrogen and has 4% to 6% Chelated Iron in the blend. Rou� ne follow up inspec� ons are needed and addi� onal treatments may be needed 10 to 14 days a� er the ini� al treatment. It is important to treat a 5 foot buffer area of healthy turf around dead or damaged areas.
This answer brought to you by John Dougherty, LCAM, Cer� fied Arborist, FCHP, FCLC
Senior Community Associa� on Manager, Leland Management
_________________________________________________________________________________________________________________
The closings department at Leland Management is responsible for
aiding homeowners in facilita� ng the closings process whether they
are buying or selling a property in one of our communi� es. This
team of four representa� ves processes everything from deeds to
ques� onnaires and estoppels, verifies tenant approvals, downloads
homeowner payments daily, updates homeowner informa� on, and
ensures each new owner receives a personalized welcome le� er.
The closings department processes all deeds and estoppels received each month while simultaneously providing
each owner with the superior level of customer service they deserve. The closings process can be confusing and
one of the most common ques� ons our closings department receives is in regards to the difference between an
estoppel and a ques� onnaire. To answer this ques� on we have included short descrip� ons of each below.
Estoppels and ques� onnaires are both documents that are processed by Leland Management and can be ordered
via our website, www.communitydocsnow.com. Both documents may be requested when a closing is coming up,
but they serve different purposes. An estoppel is a document typically ordered by a � tle company that is meant to
protect both the buyer and the seller during a closing. The estoppel will disclose any outstanding liens, u� lity bal-
ances, viola� ons, gate access charges, and any addi� onal amounts that may be due to the associa� on such as capi-
tal contribu� ons or resale fees.
Ques� onnaires are documents that are usually ordered by a lender. Lenders require these documents to be com-
pleted in order to verify the financial status of the associa� on. Ques� onnaires vary in length and can range from a
few ques� ons to several pages of ques� ons depending on the lender. Typically, a ques� onnaire will at least ask
whether the associa� on has pending li� ga� on, how many delinquencies there are in the associa� on, and it will also
confirm that an associa� on is strictly residen� al property as opposed to commercial property. The cost of a ques-
� onnaire is usually incurred by whoever is requiring the loan and applies to the associa� on as a whole as opposed
to an individual property.
in the small community division. We wish both communi� es the best of luck in the finals
and are proud to have been a part of this accomplishment.
_________________________________________________________________________________________________________________
Communi� es of Excellence
We are proud to announce that this quarter two of Leland’s
communi� es were named as finalists in the Communi� es of Excel-
lence Awards. Stonecrest is in the running for Communica� ons
and Community in the large community division and Misty Oaks
Park is in the running for Family Friendly Programs and Ini� a� ves
The Florida Sandhill CraneWe have been fortunate the last few months to receive many pictures of beau-
� ful Sandhill Cranes (and their adorable babies) from around the communi� es
we manage. These magnificent birds have become an unofficial resident of al-
most every community in central Florida, and even though they can be bother-
some at � mes (causing complaints about walking out into the roadway regard-
less of traffic) they are a large part of central Florida living. Generally these
well loved birds are found everywhere in the community, in your backyard, the playground, crossing the
street, or at a local golf course.
The Florida Sandhill Crane, scien� fically known as Grus Canadensis Pratensis, is a charcoal gray color
throughout their life except during breeding when there feathers become worn down and are seen as an
ochre color. The average adult male weighs 10.1 lbs and the average adult female weighs 8.9 lbs. Although
their large height (80 to 120 cm) may not lead you to believe it, the large wingspan of the crane (5.4 to 6.9
feet) allows them to soar on high al� tude winds for long periods of � me with just the occasional flap of the
wings. Sandhill Cranes use loud trumpe� ng calls, o� en compared to a French rolling r, to communicate with
each other. Unfortunately almost every species of this magnificent bird, including our very own Florida
Sandhill Crane, are on the endangered species list due to the birds being too comfortable around humans.
These birds are magnificent and awe-inspiring in many ways…they truly are a Florida treasure.
Modern psychology has shown that changes in weather correlate heavily with changes in a� tude and
happiness scores. While the winter season hosts a higher rate of depression, the increase in average
temperatures and longer days has earned Spring a reputa� on as the season of hope and star� ng
fresh.
Perhaps this is why many choose to kick off the season with a spring cleaning. A fresh, clean house
does as much for our outlook as a good therapy session. A 2014 survey showed that 78% of individu-
als who engaged in spring cleaning felt more organized, serene and op� mis� c about the year ahead.
Yes, we know cleaning isn’t the glamorous � p you were hoping for but give it a shot, 78% is almost a
“B” a� er all.
Relax….no, don’t take it like that. Our second � p is to find new ways to relax. Spring is a season flush
with flowers, sunshine and relief from colder weather. Embrace the changes in weather and try gar-
dening, hiking or any new way to get in touch with nature and relax.
If you can’t relax because you know Summer is coming and your beach body aspira� ons went out the
door when hot chocolate came in; stop worrying. Spring’s temperate climate and nearly twelve hour
days are ideal for ge� ng in some extra laps at the pool or going for a walk around the neighborhood.
Exercise also triggers the release of endorphins in the body that leave you ready to tackle our last � p,
ge� ng involved.
Many local organiza� ons and communi� es host events to bring people together,
think Spring Fling. Get involved, meet your neighbors and integrate into your
community this season.
Whatever Spring holds, spring into it.6972 Lake Gloria Blvd
Orlando, FL 32809
407-447-9955 ph
407-447-9899 fax
www.LelandManagement.com
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How to Spring into Spring...