Use Cases

Beth Goldman, User Experience Manager | June 2008Use Cases

Create ReportACTOR: Report Developer

Request report

Manager / Executive

Report Developer

Create / modify report

content

exampletable / chart / graph

Publish report

e.g. bandwidth utilization of internet connections

Create report layout

Review report

Create new report

alt - want to do a variation of existing report

Select report

where content goes (which column, alignment, etc.)

Use Cases

Beth Goldman, User Experience Manager | June 2008Use Cases

Create Report | CREATE REPORT CONTENT

Report Developer

Format label and chart graphics/

colors

e.g. bar chart showing # users / host

Identify what the content should look

like

Map fields to axes

Identify what you're trying to show with the content

e.g. trend over time, or top level distribution, or comparison

alt - just want raw results / tabular data

Select option to show raw

results

alt - chose existing report

templateOR

Identify fields

OR

Find data / specify data set

Done

Use Cases

Beth Goldman, User Experience Manager | June 2008Use Cases

Create Report Content | MAP FIELDS

Report Developer

Format label and chart graphics/

colors

Review content

Map field to x-axis

alt - x-axis field is

continuous

Select binning options

alt - want more info than just count on

y-axis + field is numeric

Set additional properties

(color, size, shape)

alt - scatter plot chart

Refine # values

displayed on x or y-axis

alt - Too many values on x or y axis or z (split

by)

Specify function(s)

avg, min, max, sum

Map field(s) to Y-axis

alt - want to split y-axis by another

field (e.g. stacked bar)

Select another field for

split

Remove specific values

(outliers)

+ / OR

Specify function avg, min, max, sum

alt - tableformat time

axis (time-based

binning option, scale

alt - x-axis is categorical (e.g.

top referrer)

format data (# to show, ,sorting

options (e.g. frequency), groupings)

Set additional properties

column size, row height, labels,

etc.

alt - table

alt - want scatterplot / multi-values

Specify what values to display (TBD)

Select series policy

SCALE: limit time range to where data exists OR show more time.

format data (row sort

order)

- # values to display (sum time vs. max time OR select specific values), how to aggregate "other", what to do with null values (suppress?)

Use Cases

Beth Goldman, User Experience Manager | June 2008Use Cases

Create Report Content | FIND/SPECIFY DATAACTOR: Report Developer

Report Developer

Ensure data is

reportable / available as a field

based on source name / IDe.g. net flows

Ensure data that

I'm looking for is there

and complete

exception - data source

not there

Request to add data source

Identify and search for key field value(s) - to detail (slicing)

exception - data fields not there

Request to add data

field

Verify that data is in results

(e,g. bytes trans.)

exception - data not

interpreted correctly / fully

Request to add data

new search ORsaved search ORsaved search + changes

limitation of splunk

Select existing data set (e.g.ss)

what about users?

alt - select existing data

setOR

modify s

earc

h

exception - data

incomplete

TBD

project by viewing it as a summary table, chart graph, etc. when building, if I can't find... - exception

also could modify search to extract addn'l fields

Ensure 1:1 correspond

ence between incidents

and events

based on expected volume, sanity checks

(filter out irrelevant and group and name dup data (status code != 200

Use Cases

Beth Goldman, User Experience Manager | June 2008Use Cases

Create Report | CREATE REPORT LAYOUTACTOR: Report Developer

Report Developer

Create report footer

Create report header

Review Report

+

Position report

content

+

UP

DA

TE

Use Cases

Beth Goldman, User Experience Manager | June 2008Use Cases

Create Report | PUBLISH REPORTACTOR: Report Developer

Report Developer

Add report to relevant

dashboard(s)

Identify report

reviewers

alt - want to make report available for users to run/view at

any time

Notify users about new

report

Send report

alt - decide to save entire

report for re-use with other data

Create unique

template name

Save template (format & content)

Schedule report for recurring delivery

AND / OR

alt - save (dynamic

timeframe / values)

save/sched////

TBD

Use Cases

Beth Goldman, User Experience Manager | June 2008Use Cases

Review ReportACTOR: Manager / Executive

Manager / Executive

Ask report developer to fix / update

report content and/or

tempalte

Receive notification that report is available

Open / view report

alt - identify problem with

report

Review data

Close report

Follow up with relevant

employees to investigate and resolve

alt - identify business

issue

alt - drill-down to get more

info?

Use Cases

Beth Goldman, User Experience Manager | June 2008Use Cases

Create Report | CREATE REPORT CONTENT

Report Developer

Format label and chart graphics/

colors

e.g. bar chart showing # users / host

Identify what the content should look

like

Map fields to axes

Identify what you're trying to show with the content

e.g. trend over time, or top level distribution, or comparison

alt - just want raw results / tabular data

Select option to show raw

results

alt - chose existing report

templateOR

Identify fields

OR

Find data / specify data set

Done