splunk it service intelligence
TRANSCRIPT
Copyright © 2015 Splunk Inc.
Splunk IT Service Intelligence\
We Hear You
“I just want to throw data at Splunk at have it find problems for me.”
“My CIO is demanding we look at IT from a Business Service perspective.”
“Splunk is great for break/fix, but I need to show we’re meeting SLAs.”
“I need everyone to be able to see the same thing at the same time.”
“Show me what my data can do for me!”
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Gaps In Current Monitoring Tools
Not optimized for dynamic services
Difficult to adapt to new data sources
Rigid rules and filters to normalize event streams
Costly and complex to implement, customize, manage and scale
Silos of monitoring tools and event managers
Solving Today’s Problems Requires a New Approach
IT Service IntelligenceIntroducing….
An innovative solution tailored to IT Operations built on the Splunk platform you know and love
Why Splunk IT Service Intelligence
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Data-centric approach – and you already have data in Splunk
Service-awareness maximizes Splunk value
Integrated solution based on customer successes
Splunk IT Service Intelligence
AT-A-GLANCE PROBLEM ANALYSIS
EARLY WARNING ON DEVIATIONS
LIMITLESS INSIGHTS
DYNAMIC SERVICE MODELS
SEAMLESS WORKFLOW
INTEGRATIONS
Data-driven service monitoring and analytics
SPLUNK IT SERVICE INTELLIGENCE
Platform for Machine Data
Time Series Index Schema-on-the-Fly Data Model Common Information Model
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Business Benefits With Splunk ITSIEnd-to-End Service VisibilityData unification across IT and monitoring silos for omnidirectional service insights
Reduced Time To Problem ResolutionDeep understanding of service operations, notable events and in-context drill down for faster resolution
Proactive Management of IT HealthIdentifying emerging operational issues and preventing service degradations in real time
Flexible and Customizable with Multiple ViewsGreater flexibility and manageability with a simple scalable solution
Demo
Feature Drilldown
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Dynamic Service Models
Define services that capture the health of
each technologyservice layer
Report on service activity at a business
level across the organization
Get service scores and definitions from real-
time data
Packet Network
Hypervisor and Hosts
RBMDBs
Storage Network
API Services
Web Services
Customer O
nline Experience
Mobile API Gatew
ay
Partner Portal
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Easy Access To Actionable Information
Simplify problem resolution by unifying data across your IT silos
In-context drill down for troubleshooting
Gain a single view of your service stack
Proactively address emerging operational issues and prevent service degradations in real time
Correlate KPIs from multiple services
Generates notable events to detect emerging problems and streamline incident investigations
Accelerates seamless workflow integrations for incident resolution
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Early Warning On Deviation
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Customizable Visualizations of Services
Augment Conventional Monitoring
Splunk IT Service Intelligence
APM NPM Operations & Infra Mgmt. Domain Tools
Deliver Insights Based On Integrated Data, Not Integrated Products
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Splunk IT Service Intelligence
Get Data Define services, entities and KPIs
Monitor and troubleshoot
Analyze and detect
Data Defined, Data Driven Service Insights
Thank You
Backup
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Freedom of Choice
Cloud
Horizontal architecture
Seamless hybrid experience
Data processing at scale
Modular architecture enables rapid expansion, on-demand
On-premises