speech recognition in cardiology public - reaction …...(mindshare) • speech recognition adoption...
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Speech Recognition in cardiology
Data Collected Through the Research Cloud
Executive Summary
True or false: Cardiology organizations are slower to adopt new technology compared to their counterparts in radiology. For most, who spend time in the space, it doesn’t take long to answer—slower. In some cases, technology upgrades seem to crawl along, while radiology departments and practices are always on the lookout for the shiny new toy.
Speech recognition in cardiology perfectly illustrates the point, with fewer than one in four cardiology facilities having adopted a speech solution. Compare that to radiology with adoption rates north of 90%. However, those with stakes in the speech industry shouldn’t abandon the cardiology market, as we’re seeing the rate of adoption increase significantly from an earlier year. So, what’s driving this increase in adoption? Without a deeper dive with providers on their reasons why, we can’t say for sure. However, the Diffusion of Innovation theory may be at play in this instance. Solidified by Everett Rogers in his 1962 book Diffusion of Innovations, the theory postulates that different groups of consumers adopt new technology at different stages, for very different reasons.
Radiology organizations tend to be richer and more forward thinking. They are more willing to take a chance on a new technology that may not be fully developed from a usability standpoint. Cardiology leaders more often seem to fit into the “wait and see” camp. Let the technology marinate until it’s ready or more economical.
In our latest research on the topic of speech in cardiology, we explore the following areas:
• Mix of methods used to create and update patient records• Market presence of speech vendors in cardiology• Vendor ratings (NPS)• Adoption rates and plans• Vendors poised to win/lose new business from first-time adopters• Replacement market trends• Reasons for resisting adoption• Data trended from previous year
While it’s interesting to see what appears to be the Diffusion of Innovation in action, there isn’t necessarily a right or wrong way to benefit from new tech. Adopt early—potentially pay more and deal with the frustrations of fledgling technology, but hopefully improve workflow. Adopt later—pay less, in theory enjoy better functionality with more developed platforms, but suffer through the ine�ciencies of the “old way”. Forgive the wildly overused example, but Aesop’s fable of the tortoise and the hare comes to mind.
For questions about this report or for more informaton about the full report, Contact Jeremy Bikman at [email protected].
Vendors Covered in this Report
Demographics
Cardiologist43%
Cardiology Director40%
Cardiology Manager7%
147 participants
Chief of Cardiology5%
Other
5%
Patient Report Creation
We dictate a report andtranscription finishes it
14%
We create the report directly in our CVIS
64%
We use a speech recognition system
22%
2015 2016
57%64%
14%22%
35%
8%
We create the report directly in our CVIS
We dictate a report and transcription finishes it
We use a speech recognition system
Patient Report Creation (Trended)
We're seeing significant traction in the speech in cardiology market with adoption up 14% between 2015 and 2016. This is not unexpected and will likely continue until widespread adoption has occurred as we see in radiology.
With only three viable options to create patient records, where is the shift? Dictation to transcription is down 21%. Stealing some of the speech's thunder are better clinical documentation options offered by CVIS solutions or best of breed clinical documentation vendors. Essentially two out of three cardiology organizations are creating and updating patient records through the CVIS.
Market Presence
17%
11%
OTHER
72%
17%
11%
Primary Reasons forResisting Adoption
38%
Speech Recognition for cardiology isn’t accurate
enough yet 36%
It doesn’t lend itself to workflow in cardiology
24%
We don’t (and won’t) have the budget for it
It doesn’t have a proven return-on-investment
5%
Expected Speech Recognition Adoption
Unlikely to ever adoptConsidering it nowIn the next 1-2 years
15%
39%
46%
Expected Speech Recognition Adoption
(Trended)
AVAILABLE IN FULL REPORT
Contact Jeremy Bikman at [email protected]
Vendors WinningFirst-Time Adopters
AVAILABLE IN FULL REPORT
Contact Jeremy Bikman at [email protected]
Vendors WinningFirst-Time Adopters (Trended)
AVAILABLE IN FULL REPORT
Contact Jeremy Bikman at [email protected]
Full Report Access
This report is a summary version available to the public. While we try to include relevant and engaging content in the summary reports, our full reports are available to our clients and the professionals who participate in our research. The full report associated with this study includes:
• Vendor ratings (NPS) and analysis of vendors covered in the report• Vendors winning the most business among first-time adopters(mindshare)
• Speech recognition adoption rates and provider timelines• Reasons why cardiology providers are resisting adoption• Replacement market landscape• All data is trended over time to uncover shifts in the landscape• All raw data is accessible through an online visualization portal foraudience segmentation
Access for Healthcare Providers and Payers:Professionals who work in hospitals, practices, clinics or payer organizations can receive our full reports at no charge. Contact Taylor Madsen at [email protected] to learn more.
Access for Vendors, Consultants and FirmsVendors, consultants and other firms can access our full reports. For more information Contact Jeremy Bikman at [email protected].
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