spectrum storage insights and the support experience ... · the free ibm storage technical webinar...

© Copyright IBM Corporation 2019

Accelerate with IBM Storage:

Discover how IBM Storage Insights and

Storage Insights PRO can transform your

IBM Storage Support Experience

Scott McPeek - Washington Systems Center

David M Green - SAN Troubleshooting and Performance, IBM Solution Central Support

Dominic Pruitt – Washington Systems Center

Bryan Odom – Software Advanced Technology Group, IBM Systems

Washington Systems Center - Storage

© Copyright IBM Corporation 2019 Accelerate with IBM Storage

Accelerate with IBM Storage Webinars

The Free IBM Storage Technical Webinar Series Continues in 2019...

Washington Systems Center – Storage experts cover a variety of technical topics.

Audience: Clients who have or are considering acquiring IBM Storage solutions. Business

Partners and IBMers are also welcome.

To automatically receive announcements of upcoming Accelerate with IBM Storage webinars,

Clients, Business Partners and IBMers are welcome to send an email request to accelerate-

[email protected].

Located in the Accelerate with IBM Storage Blog:

https://www.ibm.com/developerworks/mydeveloperworks/blogs/accelerate/?lang=en

Also, check out the WSC YouTube Channel here:

https://www.youtube.com/channel/UCNuks0go01_ZrVVF1jgOD6Q

2019 Webinars:

January 24 - Discover how IBM Storage Insights and Storage Insights PRO can transform your IBM Storage Support Experience

January 31 - Elastic Storage Server (ESS) Architecture and use casesRegister Here: https://ibm.webex.com/ibm/onstage/g.php?MTID=eb49c9df6147ee686b13cd9f5512486d0

February 28 - Data Protection and High Availability in Spectrum VirtualizeRegister Here: https://ibm.webex.com/ibm/onstage/g.php?MTID=ebe25786da3342f1336b1135c443225f7



Agenda

• Cloud Based Storage Management Offerings

• How to Get Started

• Storage Insights & Storage Insights Pro

• Transforming Your Support Experience with Storage Insights

2



Cloud Based Product Offerings

3

IBM Storage Insights License: Entitled

IBM Storage Insights ProLicense: Subscription

• While both of these Cloud based offerings have different functions, their architecture is similar.

• Both of these products show metrics about on premise storage

environments in the IBM Cloud.• There is a requirement to install one or more “Data Collectors” to securely

connect to the IBM Cloud.



Storage Insights

Storage Insights Is

• Holistic management, optimization and support experience

• Anonymous collection of metadata to create a data ocean for AI technologies to exploit

• Empowers both storage admins and IBM support to deliver better storage outcomes

4

Storage Insights Is Not

• A replacement for the device element

manager

• A replacement for Call Home

• A replacement for Premiere Support

• A capacity and performance monitoring

tool



Storage Insights Pro…

• Convergence of analytics, cloud, and data management

• Designed to

• Reduce storage costs, without the traditional up-front investments

• Enable actionable visibility within minutes

• Provide rapid insights to critical assets

5

Supports the following:• Understand the storage environment and

its usage

• Monitor capacity and performance

• Reclaim allocated, but unused storage

• Optimize data placement with advanced analytics



IBM Storage Insights Architecture

Customer Customer Customer Customer Business Business Business Business Partner Partner Partner Partner (Optional)(Optional)(Optional)(Optional)

Customer Customer Customer Customer InfrastructureInfrastructureInfrastructureInfrastructureTeamTeamTeamTeam

IBM Support TeamIBM Support TeamIBM Support TeamIBM Support Team

• Configuration best practices• Environment analytics• Predictive analytics• Remote diagnostics• Faster time-to-resolution

IBM Cloud Instance

FlashSystemA9000R

FlashSystemV840, V9000,

9100

SAN Volume Controller

Storwize V5030F

Storwize V5000

Storwize V7000F

Storwize V7000

XIV Gen3

FlashSystem 840, 900FlashSystem

A9000

A lightweight data collector streams performance, capacity, asset, and configuration metadata to your IBM Cloud instance

DS8000

IBM Customer IBM Customer IBM Customer IBM Customer Client Technical Client Technical Client Technical Client Technical SpecialistSpecialistSpecialistSpecialist(Optional)(Optional)(Optional)(Optional)

6



Securely Storing Meta-Data Off Premise in the IBM Cloud



How To Get Started

Web Search “Storage Insights Pricing”, you will come up with this page

8

Click here to start the process to get

Storage Insights



Logging In For The First Time

9

To open your private Storage Insights Cloud Instance

To control who has access to your Private Storage Insights Cloud Instance



After Storage Insights Instance Activation

10

• Three easy steps allow IBM Storage Insights to securely connect

your storage environment with the cloud-based service.

• No need for continuous maintenance. All is taken care of by IBM.



Step 1, Download The Data Collector(s)

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First, look for this button:

Click this button and you get a sequence of dialog boxes:



Step 2, Install The Data Collector(s)

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Batch Files to Install and Uninstall the Data Collector

Service

Extract the download to the location you want it to live



Verify Your Data Collector(s) Configuration

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This Panel accessed by selecting “Data Collector”

You can also download additional Data

Collectors from this panel

Add additional Storage Systems



Step 3, Add Storage Systems

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IBM Storage Insights: Dashboard Tile View

15



IBM Storage Insights: Dashboard Table View

16

Right Click for Column SelectionToggle View Here



Drill into a storage device for detailed views, Overview

17



Drill into a storage device for detailed views, Events

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spectrum storage insights and the support experience ... · the free ibm storage technical webinar...

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