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DVR Installation Manual 9/11/2012 V1.0 S Series DVR’s

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Speco S Series Manual

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Page 1: Speco S Series

DVR Installation Manual

9/11/2012

V1.0

S Series DVR’s

Page 2: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 2

Table of Contents

WORKFLOW ...................................................................................................................................................................... 3

INSTALLATION WORKSHEET ...................................................................................................................................... 4

Default DVR Login ............................................................................................................................................................................. 4

NETWORK SETUP ............................................................................................................................................................ 5

Network Port Setup ........................................................................................................................................................................... 6

Router Settings .................................................................................................................................................................................. 6

SMTP SETTINGS ............................................................................................................................................................... 7

USER SETTINGS ................................................................................................................................................................ 8

Changing Admin Password ................................................................................................................................................................ 8

Setup Additional User ....................................................................................................................................................................... 9

RECORDING SETUP ....................................................................................................................................................... 10

Event Scheduled Recording Mode Setup ......................................................................................................................................... 10

Event Recording Continued ............................................................................................................................................................. 11

Time Scheduled Recording Mode Setup .......................................................................................................................................... 12

ALARM INPUT SETUP ................................................................................................................................................... 13

MOTION DETECTION SETUP ...................................................................................................................................... 14

DYNAMIC DNS CONFIGURATION .............................................................................................................................. 15

CONFIGURE I-VIEW NOW ENTRY DELAYS ............................................................................................................. 15

TEST SETTINGS .............................................................................................................................................................. 15

Page 3: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 3

Workflow

1. Network Setup: Setting a Static IP, enabling external access via port forwarding

a. LAN Setup: static IP address assigned by site IT staff

b. Port Setup: forward ports to allow Device commands to be sent from I-View Now

2. Configure SMTP email: This will be used to communicate alerts and alarms to I-View Now. The SMTP server and

SMTP ID provided on the “Installer Data” Worksheet will be used here

3. User Setup: Change the default administrator password. I-View Now will be using this password to log into the

device. I-View Now suggests using the suggested password on the “Installer Data” worksheet.

4. Recording Setup: The DVR will be set to record by schedule or by events. Event recording will only record when

either a motion or alarm event is detected. Scheduled recordings occur during the scheduled time.

5. Alarm Input Setup: Here the technician will be setting up the alarm inputs on the back of the DVR to perform

two actions: 1) Trigger recording on all connected cameras. And most importantly, 2) Send SMTP (email) alert to

I-View Now upon the event of an alarm.

6. Motion Detection Setup: activate video motion recording for desired cameras.

7. Configure I-View Now Entry Delay: Entry delay is configured through the I-View Now portal.

8. Test: Here you will test the individual inputs on the DVR as they are connected to your alarm panel relays or

other input devices. It is recommended that you test all inputs for functionality and to ensure the proper

workflow is configured within the i-viewnow.com portal.

9. Trouble Shooting: This section is provided to help the technician troubleshoot common problems encountered

while installing S series DVR’s.

Page 4: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 4

Installation Worksheet

The I-View Now Portal will provide an Installation Worksheet after entering the DVR make and model into the system.

This sheet will contain configuration information for the DVR’s notifications area, and provides a form to fill in details

about the site setup (alarms, zone names). An example worksheet is printed below.

You will need to retrieve the IP address while on-site. Either ask the customer/IT department for the IP address, or visit

http://whatismyip.org while on-site for the correct address.

Default DVR Login

Plug a monitor into the VGA output on the DVR. Also, plug the mouse provided with the DVR into the front side USB port

of the DVR unit. The default password is blank. Be aware that the Menu’s presented in this manual can vary slightly

depending on the exact model and firmware version.

User Name: admin

Password:

USB Mouse VGA Cable VGA Port

Page 5: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 5

Network Setup

After logging into the device for the first time, the first setting that should be changed is the IP address. The DVR

requires a static internal IP address because one or more communication ports will have to be forwarded to it from the

firewall/router on site.

Navigate to the Setup Menu

Mouse over the Globe Icon

Select Network

This will bring you to the Network

Setup Page

Select the LAN tab at the top of the

page

Get an available Internal Static IP

Address from the Site’s IT staff.

Also ask for the default

gateway(router address) and subnet

mask

For type, Choose Manual

Enter the IP Address

Enter the Gateway Address

Enter the Subnet Mask

For the DNS server either ask the

Site’s IT staff for a preferred DNS

server or just use the Google public

DNS server at 8.8.8.8

Double check your settings before

Clicking Save because the DVR

sometimes automatically adjusts the

Gateway Address when Settings the

IP address and vice versa.

The setup Menu can be reached by moving the mouse pointer to the top of the screen and clicking on the Gear Icon

This image shows the LAN tab of the Network Setup Page

Page 6: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 6

Network Port Setup

I-View Now utilizes two of the device’s network ports. The search port, default 10019, and the watch port, default 8016.

Ideally, these port numbers can be left as their default values, but on a network where these external ports are already

in use. It may be necessary to change them. In the I-View Now Portal, the Search Port should be set as the HTTP port,

and the Watch Port should be set as the Video Port.

If the ports must be changed

Navigate back to the LAN tab of the network

setup page

Press the port number setup button

Adjust the port that needs to be changed

Click OK

Remember to Click save on the LAN Tab

Router Settings

Router settings must be examined on a case by case basis. I-View Now requires two ports to be forwarded to the Device.

This can be done Either through port forwarding or NAT (Network Address Translation) depending on what the

installation site’s router supports. With either of these router features, any unused/unfiltered External Port can be

forwarded to the Watch Port (Also referred to as the Video Port). For example External Port 9000 could be forwarded to

the DVR on port 8016 internally. Similarly, external port 8080 could be forwarded to the DVR’s internal port 10019. In

this case, the default ports on the DVR itself could be left alone.

The other approach would be to forward external ports to the DVR using the same External Port and Internal Port. In

this case, the ports must be set on the DVR through Network Port Setup. Common ports used for forwarding the

HTTP/Search port are 1024, 1025, 1026, 1027 or 8080. Common ports used for forwarding the Video/Watch port are

8010, 8011, 9000, and 9010.

For any of these situations it is the External IP Address and External Port numbers that must be entered into the I-View

Now “Installer’s Portal.”

Note: Any ports used must be unblocked in any firewall devices (typically just the router).

Page 7: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 7

SMTP Settings

This section describes how to set up SMTP (email) on the DVR to allow Alarm notifications to be sent to I-View Now.

Navigate to the Setup Menu

Mouse over the Network Icon

Click Notification

Select the Mail Tab

If there is no recipient number, Click

the “+” button to add one

It is very important that there is one

and only one recipient.

Check the number box next to

recipient 1

Click on recipient field to add an email

address.

Enter the SMTP ID from the Installers

Worksheet into the recipient field.

Uncheck the attachment

checkbox(has a paperclip icon)

Click Save

Click on SMTP Setup Button

For type choose Manual

For SMTP Server, Enter ivnview.com

Set Port to 3480

Uncheck Enable SSL/TLS

Leave Authentication as none

For Sender, Enter the SMTP ID from

the Installer’s Worksheet

Click OK

Click Save on the Notification Page

Click SMTP Setup again

Verify that all settings saved correctly

Click the Test Button.

Select recipient 1(required to be the

only recipient)

Click start

Test Failure can occur if the SMTP Server,

SMTP Port, SSL/TLS, DNS, or Firewall

settings are incorrect. This Test will not

verify that the Sender and Receiver are

correct. It just verifies SMTP connectivity.

Notification Mail Tab

SMTP Setup Page

Page 8: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 8

User Settings

This section explains how to change the DVR’s password. Additional users may be configured through the interface

described here.

Navigate to the Setup Menu

Mouse over the System Icon

Select User

Changing Admin Password

Groups are denoted by a dash next to their name. Users have no

dash.

Click on the ‘admin’ user

Change the password to the password provided by the

dealer’s web portal

Confirm change

Click OK

Click Save

This Group and User Page will be the starting point for the remainder of this section.

System Menu

Page 9: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 9

Setup Additional User

Click + Group Button

Enter a group name

On the name entry page click OK

Uncheck Shutdown

Uncheck Upgrade

Uncheck Color Control

If the system uses Motion Detection

through the cameras, it is highly

advisable to disable PTZ control.

Otherwise the User could move the

camera to point at for example a busy

street.

Uncheck Alarm-Out Control

Uncheck Setup, so the user cannot break

any configurations.

Click OK

Click Save

Go Back to the User Settings Menu

Click the + User button

Enter a User name

Click OK

Select the newly created user group

Enter a password for the user

Confirm the password

Click ok

The non admin account is intended for the business proprietor’s use; please give them the user name and password

that was setup.

New Group Page

Page 10: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 10

Recording Setup

The S series DVRs support three recording modes. 1) Time mode will record continuously during the scheduled times. 2)

Event mode will trigger recordings for motion or alarm events only during scheduled times. 3) Time and Event mode will

record continuously during the scheduled time, and events will also trigger recordings during the scheduled times.

Event Scheduled Recording Mode Setup

Navigate to the Setup Menu

Mouse over the Recording Icon

Select Record

Set Resolution to High

Set Event Record Dwell to 10 seconds(this

dictates the amount of post event video

record)

Click Save

Mouse Back over Recording Icon

Select Pre-Event

Check All Cameras

Set IPS to 10 for all cameras

Set Quality to High for all cameras

Set Dwell to 10 for all cameras

Click Save

Mouse back over the Recording Icon

Select Schedule

In Simple Mode

Click mode Field and change to Event

Change Mode to Advanced

Check Schedule on box

The + button can be used to add additional scheduled

times

Set the desired Day and Range

Click the settings Field

Continued Next Page

Page 11: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 11

Event Recording Continued

This brings up the Schedule settings page

Click on the Alarm Icon Field(looks like a

siren light)

Select All Alarm Inputs

Click the + next to the Alarm Icon to expand

the camera list

Set IPS to 10.00 for all Cameras

Set Quality to High for all Cameras

If motion base recording is desired, It can be

set by clicking on the motion field

Click OK

Click Save

This process must be repeated for each separate schedule required.

Page 12: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 12

Time Scheduled Recording Mode Setup

Navigate to the

Setup Menu

Moue over the

Recording Icon

Select Schedule

Change Mode to

Advanced

Check Schedule

on box

The + button

can be used to

add additional scheduled times

Set the desired Day and Range

Click the settings Field

Continued Next Page

This brings up the Schedule settings page

Click on the Time Icon Field(looks like a siren light)

Select All Cameras

Click the + next to the Time Icon to expand the camera list

Set IPS to 10.00 for all Cameras

Set Quality to High for all Cameras

If motion base recording is desired, It can be

set by clicking on the motion field

Click OK

Click Save

This process must be repeated for all desired

schedule intervals

Page 13: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 13

Alarm Input Setup

Alarm inputs are to be configured to send SMTP notification to I-View Now whenever an alarm event occurs. I-View Now

suggests recording on all camera channels whenever an alarm event is detected. It is critical that the Alarm input titles

are not changes.

From the Main Setup Menu

Mouse Over the Alarm Icon

Select Alarm-In

Check All Alarm Inputs

Set contact Type to NO or NC as

required by the alarm system.

Click on the Actions Tab

Click Record and Select all

cameras.

Click Ok

Click the notify field

Check the Mail box

Uncheck all other boxes

Click OK

Click Save

This process must be repeated for all alarm

Inputs.

Page 14: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 14

Motion Detection Setup

This section describes how to set cameras up to record based on motion. Additionally, having motion trigger an alarm

notification to I-View Now is also detailed here.

Navigate to the System

Setup Menu

Mouse Over the Alarm Icon

Select Motion Detection

Check the Box for the

camera number you want

motion recording on

Click the Zone field

Box off areas to disable

motion in them. A busy

street would be something that should be

boxed off.

After creating the box select clear

Box off any additional

areas that should be

ignored

Right click, select OK

Click Save

Optional steps to add alarm

notification Via Motion.

Select Action 1 Tab

Click the Notify Field for the camera that motion is being set for.

Check Mail

Click OK

Click Save

Repeat for all desired

cameras

Motion email notification should

only be used in highly controllable

environments. Otherwise, many

false alarms will occur.

Page 15: Speco S Series

© 2012 I-View Now, LLC. All Rights Reserved. Speco S Series Installation Guide rev 1.0 Page 15

Dynamic DNS Configuration

The Speco S Series DVRs support Speco’s DVRNS service. This is a custom DDNS solution provided by Speco. When using

this service use the fully qualified domain name(FQDN) instead of the IP when entering the address into the I-View Now

Portal. IE yourDVRname.ddns.specotech.net.

From the network page

Select the DVRNS tab

Check Enable DVR Name Service

The port number must not be modified

Type in a name for the DVR

Click Check

If the name is available, Click Save

If not, enter a different name

Remember to save after choosing an

available name

Use the FQDN as the IP address when entering

when adding the DVR to the portal.

Configure I-View Now Entry Delays

Entry Delays are configurable through the I-View Now Dealer Portal. Log in to configure.

Test Settings

Once the DVR has been properly configured and the necessary settings entered into the i-viewnow.com portal, it is a

good idea to test each alarm input on the DVR by triggering the corresponding device on your alarm panel.

If relay 1, connected to input 1 on the DVR is supposed to trigger when a panic button is pushed, ensure not only that

the DVR has received the signal, but that the i-viewnow.com portal has received the signal and correctly identifies the

type of alarm.