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www.rosebankbusiness.co.nz 1ISSUE 126

LOCAL BUSINESS IS OUR BUSINESS

Issue 126. March /April 2017

SouthernSparsPeter Batcheler General Manager

www.rosebankbusiness.co.nz

Stronger together

www.rosebankbusiness.co.nzISSUE 1262

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There are no signs of any easing in the commercial and industrial property market’s considerable momentum, says John Church, Bayleys’ national director commercial. The high levels of commercial property activity seen at the start of this year are carrying through into winter months… >

Capitalisation rates on investment property sales have continued to follow interest rates down with sub five percent yields no longer uncommon in Auckland for certain types of property. Sales and leasing activity in the Wellington region is the strongest it has been for many years. Find out more about the latest transactions across all sectors nationally…>


Mike Gibson, CEO

FROM THE TOP

Those who fail to plan, plan to failMichelle Maitland,

Chairperson

Dear Stakeholders

Welcome yet again to this edition of your Roundabout creating a space that allows us to be “stronger together”.

I would like to congratulate John Schipper and his team at CPBA for the rigorous momentum in actions it has taken to create an even stronger voice by taking leadership in their combined endeavor in establishing a combined unified BID for the greater Henderson/Lincoln Rd/Central Park and The Concourse Area.

“All aboard! For the Western Corridor.”

The “stronger together” approach initiated by our own leadership in Rosebank was the catalyst in supporting a greater voice out west for all. The success of this is still dependent on the voting, however in my view the success is already here evidenced by the new level of communications and connections being forged to make this possible - it is indeed an exciting time as the path for a Western Corridor sets sail.

Ambidextrous = Growth

I, like many of you, am often frustrated with departments and/or organizations that offer aligned services that are fragmented, or in other words “the left hand does not know what the right hand is doing”, leaving us the user frustrated, as well as costing hours of unnecessary time and repeated conversations.

“Stronger together” allows us all to have a united voice in both business and community, saving us all time as well as being ambidextrous and utilizing experts together more powerfully in the west.

There have been numerous articles published about “The Forgotten West” in relation to business development, infrastructure and support in the face of the Super City.

Lincoln Rd is the gateway to many of west business areas including Central Park, yet the traffic issues are intolerable for business and industry much the same as we had for Rosebank. This is just one key area of issues where together we can have a strong united voice, in short strength in numbers.

On a more personal note it makes for a greater experience as chair of RBA being a small part of the conversation leading to growth for the west as a whole, and even more fun and may I say humbling, to have connections with some of the west’s most passionate and innovative leaders.

Take this opportunity before the end of the month to place a vote and be part of a united future in the West.

Michelle Maitland, RBA Chair, Managing Director George Walkers Office Furniture Megastore

In April 1981 on my very first day in Auckland (having been transferred from Dunedin to Rosebank as the Auckland branch manager of Sonata Laboratories) the local Sales rep for Northland decided we would venture to the winterless North for an upcoming week of sales calls on local pharmacies. It was a Sunday afternoon, my flight arrived around 2.30pm and at 3.30pm having deposited my belongings we set forth to drive to Kaitaia.

I was unaware of the drive time until around 7.00 pm, when we were about to drive through Kaikohe. I pulled rank and requested we stop at the DB Hotel for dinner and to stay the night. Following dinner (around 8:30/9:00pm) it was suggested we do a bit of local research on window displays etc as was the reps custom in the local shops to create some talking points for business tomorrow.

It was here that I observed youngsters, boys and girls aged around 10-12 running barefoot and enjoying the winterless North. What alarmed me was the complete absence of any adult company, when I posed that question of “why weren’t these kids at home getting ready for school the next day?”

I received the reply, that’s what kids here get up to. I stopped one youngster and asked him what his mother would say being out late, without what seemed adequate clothing and perhaps shelter, “she doesn’t care too much, she’s up the road with her ‘Mates’.” Where was the care, discipline, and aspects of “Maslow’s hierarchy of needs around Food and Shelter? They were hopelessly absent. This was climate change in a different form and one that had as much effect on family environments as today’s climate change has on our natural climatic environments.

Looking back to that Sunday night for me represented the tipping point of families starting to edge out of control.

It was this conversation with the young fellow and the developments in Kaikohe this week, culminating in one grandmother who wasn’t too ashamed to dob in her own grandson from these out of control delinquents, committing all sorts of mayhem in the Kaikohe streets. I realised then, despite my ageing years, not a lot had changed on the surface. Youngsters out having fun in the 1980’s, youngsters having fun in 2017, it all seems so harmless but, my “how we have changed”! Family values and respect starts in the home, it’s the glue that builds families together.

Is it coincidental that homelessness and child abuse are at record levels? That family values have disintegrated so much that the thread of connectivity and with it love and respect has disappeared? I wonder what the next 35 years will bring, peace and tranquillity? Not likely!

What has this to do with business? The principles of creating a good family environment needing commitment, solid beliefs and good family management are much the same in business. Both need commitment, time, honesty, energy, care and solid beliefs in each other. Long may these begin and continue.

Cheers, Mike Gibson, RBA CEO, Mobile 027 294 0551


11

[ CONTENTS ]

IN THIS ISSUE

3 FROM THE TOP

RBA Chairperson, Michelle Maitland

RBA CEO, Mike Gibson

6 ROSEBANK NEWS

7 Stump the Strategist

9 The Rosebank Peninsula Coastal Restoration Project

11 Service King - Partner profile

12 Southern Spars - Feature profile

14 RBA member profiles

19 BUSINESS NUTS & BOLTS

19 What Is a “Statutory Demand?”

20 Auckland Council Annual Budget 2017

21 Inventory analysis - 5 quick ways to unlock cash

22 Are you up to date with the new Employment Laws?

23 7 Tips to Being Safe Online

With thanks to our partners ...

The Rosebank Roundabout is published by the Rosebank Business Association Inc. 3000 copies are distributed free to approximately 1200+ businesses in the Rosebank and Central Park business districts. Editorial included in this publication reflects the opinions of the contributing authors and does not necessarily represent the views of the RBA and CPBA.

www.rosebankbusiness.co.nzwww.facebook.com/rosebankbusiness

EDITORIAL AND

ADVERTISING ENQUIRIES:

Phil Clode, Sales ManagerMobile: 027 448 7009E: [email protected]

ROSEBANK BUSINESS ASSOCIATION

Unit C, level 1/485 Rosebank Rd, Rosebank. PO Box 151190, New Lynn, 0640, AucklandPhone: 09 820 0551E: [email protected]

12

15Cover: Peter Batcheler, General Manager - Southern Spars

Here to Help!


Business Hub | Waitakere

After forming the Rosebank Business Association in 2003 to protect neighbourhood businesses from a spate of burglaries, CEO Mike Gibson’s become a tireless champion for the area. And he’s found a great partner in his local Business Hub Owner, Darrin Hewitt. Darrin’s not only sorted Mike out with a cost-effective PABX system, they’re also working together on local networking events and charity projects too. It’s testament to a special relationship based on a shared goal - supporting local businesses – that’s also helping their community get ahead.

Read the full story at spark.co.nz/waitakerebusinesshub

SMARTER GETTING LOCAL ADVICE IS

WORKING

SPA2926

[email protected]

ASK SPARK BUSINESS HUB WAITAKERE WHAT THEY CAN DO FOR YOUR BUSINESS

0800 824 924

SPA2926 Waitakere Roundabout Ad Feb 2017 A4P FA.indd 1 14/02/17 12:43 PM


[ ROSEBANK EVENTS ]

Hosted by Regal Beloit

WHEN: Thursday, 27th April 2017, 5pm onwards

WHERE: Regal Beloit18 Jomac Place, Rosebank

RSVP: to register please contact [email protected]

Each RBA member has two complimentary tickets - please bring someone else with you and enjoy! Failure to advise of any cancellation is disrespectful to our hosts, so we would appreciate 24 hours notice.

Regal Beloit New Zealand Ltd. offer under one roof iconic brands including CMG motors, Marathon motors, generators, drives & gearboxes, Durst gear drives, Fasco and Genteq fractional hp motors and blowers and many partner brands.

Our Auckland workshop extends its offering to manufacturing of hazardous area motors, taking a standard motor and converting it to a hazardous area motor; certified to operation in an explosive atmosphere. We customise to client’s requirements, including paint work, within a couple of days and also offers rewind, service and repair of all types and brands of motors and generators.

APRIL RBA MEMBER HOSTING, 27th April 2017

Step Change presentsSTUMP THE STRATEGIST

solves your chewiest strategy challenges

Welcome

The BNZ West Auckland Business Hall of Fame is kindly brought to you by

With the assistance of

WEST AUCKLANDBUSINESS CLUB

Step Change presentsSTUMP THE STRATEGIST

solves your chewiest strategy challenges

Welcome

The BNZ West Auckland Business Hall of Fame is kindly brought to you by

With the assistance of

WEST AUCKLANDBUSINESS CLUB

“World class business strategists Step Change, bring you Stump the Strategist.”

Step Change are world leading business strategists and entrepreneurs and in association with RBA and WABC, they present a one-morning-only “Stump the Strategist” showcase event.

Imagine your biggest business challenge solved in nine minutes, in front of a live audience, by some of the best strategists…

Now stop imagining!

RBA and CPBA members are invited to a not-to-be missed opportunity for the highly interactive and engaging event, “Stump the Strategist” where the presenters will attempt to solve any business or marketing challenge live in nine minutes. The strategists use their wealth of experience and knowledge to ensure that the strategies provided are targeted and specific to the questions posed by the attendees. After each challenge, the audience votes on whether the strategists were stumped or given a pass.

This event is perfect for you if you:• have months’ worth of work potentially solved for you in nine minutes• want to learn the frameworks and thinking systems that only

the biggest global brands have access to• need insights to out-of-the-box ideas for your business

About Step Change:Our purpose: To inspire “step change” in businesses and people and an example of this is when we help challenger businesses outsmart and win over their competition.

For more, visit www.hellostepchange.com

Join Step Change for a one-morning-only “Stump the Strategist” event and walk away with a fresh perspective for your next steps in business.

Date: Thursday, 13th April 2017Event Time: 7.30am - 9.30am (a light breakfast will be provided)Location: West End Rowing Club, 26 Saunders Place, Rosebank Price: Complimentary for RBA/CPBA and WABC members NB: Limited to 80 seats, first in, best dressedRSVP: Julie Stevens [email protected] look forward to seeing you there!

PS: Did you know Stump the Strategist is available for bookings at your next conference? Chat to Sukesh Sukumaran General Manager, New Zealand [email protected] or phone 021 949693


I'm voting for the poetry club

We’re putting a million dollars back into the community, and for the first time, your vote decides where it goes. Make a real difference to West Auckland by voting for your favourite community group or project. Each vote is worth $5, and you can pledge your support every day from March 1st until April 30th*. Anyone can vote, so spread the word and encourage your friends and family to get involved.

Vote now at milliondollarmission.co.nz


out more.

We need your participation as members of the RBA - we are always looking for new and fresh stories for the Roundabout Magazine that goes out to 1,200 businesses in the Rosebank and Central Park business community. Contact us with your stories of success or achievements so we may share or assist with any research and development projects you may need.

One final note - You cannot evolve unless you are willing to change. You will never improve if you always cling to what was. So, challenge yourself to go beyond what is comfortable - Be More, Create More and Experience More.

The Juice from JulesLots of action happening in Rosebank. We kicked the month of March off with our first breakfast seminar in the Rosebank Plus workshop series that was attended by 20 plus businesses. This was well received by the attendees and they were full of great ideas to make changes. Make sure you don’t miss the next seminar “What does success look like in your business?” on Wednesday 5th April. Be sure to book in fast as these are limited to 15 attendees!

We are excited as we launch our new website www.rosebankbusiness.co.nz, check it out and let us know what you think. Big shout out to the team Vivid Computers for their awesome work in helping develop our site.

Did you know that our business directory, that lists all our members on our website, ranks highly for search engine optimisation (SEO) getting 5000 plus visits

pm. Often ranking more highly than the individual businesses own websites. This helps our members to be found online and driving traffic to your websites. This is a big value addition for our members as if you cannot be found in the first page of a google search, then you won’t often be found. Check out your business listings and you might want to consider enhancing your listing with a 150 word profile and two photos to maximise your chance to be found. The enhanced listing provides keywords that can assist with the SEO. Contact me if you want to find

Julie Stevens Membership and Business Development Manager, mobile 021 940664, [email protected]

[ ROSEBANK EVENTS ]

Intercoll gains its revenue from collecting money

on your behalf, not from attempting to collect it.

If it’s results you’re after and you’ve had enough

of debtors then a phone call or loading of your

account is all that is required to get the ball

rolling. All inquiries are treated in the strictest

confidence.

Stop Financing Your Debtors. Recover what’s owed to you now! Call us on 0800 683 738

or 09 827 7701

Level 1, Unit D, 485 Rosebank Road, RosebankPO Box 21654, Hendersonwww.intercoll.co.nzDebt Recovery | Document Service | Mediation

Licensed Private Investigators | Repossession No nonsense, zero tolerance approach.Local Rosebank Rd business operating nationwide.

Sick and tired of debtors?

Hosted by Service King

WHEN: Thursday, 25th May 2017,

5pm onwards

WHERE: TBC

RSVP: to register please contact

[email protected]

Remember each member business has two complimentary tickets - if you can’t come along, please send someone else from your team!

Service King - Here to Help! Your trusted partner for 20 years are the proud hosts of the RBA Member Networking Hosting on 25th May - so save this date.

Service King recently came on board as a proud partner of the RBA and has been actively involved in the West Auckland Business community for many years. Their vision is to serve and their point of difference in the market is simply “Great Service” and “being in the problem-solving business.” Come and find out more about what this exciting & innovative business has to offer our RBA members. There is also the opportunity to network with your local business community over refreshments.

MAY RBA MEMBER HOSTING, 25th May 2017

Here to Help!

[ ROSEBANK NEWS ]


[ ROSEBANK NEWS ]

The Rosebank Peninsula Coastal Restoration Project (Eastside)Welcome to 2017.

The year has started off in full flight with lots of exciting things coming up. Our Million Metres Crowd Funding Campaign for Rosebank Peninsula has been pushed out to a new closing date in July as we didn’t reach our target before Christmas and then everything was quiet over the Christmas/New Year period.

However, we have had great support from Methven in February and from Alsco in March, taking our current funding raised for the Coastal Restoration project to NZD $31,576.43. So now that everyone has had time to get over the holidays and will be hopefully well settled back into work, WRCT plan to promote the Rosebank Crowdfunding campaign in the coming weeks - so more on that very soon.

So what has been happening in the meantime?

WRCT’s Corporate and other FOW Volunteers have been busy working on the Ambler site clearing weeds that magically appeared just prior to Christmas (even though it had been well sprayed out) and our precious native plants had been swamped. Thanks to our volunteers they are working their way through the area clearing the weeds and mulching (with donated mulch from local arborists TreeWorx New Lynn and Asplundh), which will enable the plants to become well established over the coming season. There have been some plant losses which will be replaced this coming planting season during winter, so if you would like to help out with some planting please contact us.

You deserve a property management company that cares about you and your investment. We will maximise your return, and provide the very best service in Auckland doing so. Call now for a free no obligation introduction to our service, and find out what makes us different. 0800 GOODWIN. www.goodwinrealty.co.nz

peace of mind GuaraNteeD

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Our Dedicated Business Development Team:

One of the groups from ANZ helping out with the mulching of newly planted areas on the Ambler site

With other funding received through the Regional Environment and Natural Heritage Grants Programme (Auckland Council) and Parks West, supported by Methven we have a large coastal reserve area near Honan Place on the south side of TCI NZ, which is being prepared for the planting of some 3,000 native plants this coming season. So watch out for progress in this area over the coming months.

Last year extensive restoration planting was carried out on the Kurt Brehmer Walkway at Saunders Reserve north of the West End Rowing Club and with the help from several corporate groups and other FOW volunteer’s weeds were kept well under control and the area is looking very healthy.

WRCT also have additional funding from Regional Environment and Natural Heritage Grants Programme for further restoration work on the West side of

Rosebank Peninsula on the Kurt Brehmer Walkway land slip area where work will be underway by local firm Te Ngahere who will soon be preparing the site ready to plant out some 2,000 native plants by local volunteers.

To give a gift donation to help plant native trees along the coastal banks of Rosebank Peninsula go direct to http://millionmetres.org.nz/open-project/restoring-rosebank-peninsula.

As a business if you would like to your staff to join us to help plant out during the winter or to help now with mulching, contact Gilbert at 0274 378867 or by email [email protected].

Whau River Catchment Trust

Contact Gilbert Brakey

Phone: 0274 378867

Email: [email protected]


[ ROSEBANK NEWS ]

SecuritySafer, stronger together

Through Rosebank Security Services Ltd, the RBA engages the reliable and proven providers across a range of security products and services at the best possible price for its members.

As more Rosebank businesses join this patrol, there is a greater patrol presence in the area to help stave off crime - including boy racers and graffiti. In due course, and with member support of this programme, a full time vehicle will be contracted to patrol the area from 6pm-6am Monday to Saturday ensuring a response time that is significantly faster than the industry average.

If you’re looking to change providers, please consider switching to Rosebank Security Services and let us quote for you today....

Contact our

Security Consultant

Dave [email protected]

Mb 0275 336 675

OUR SERVICES: • Latest technology using latest laser, Cad Cam technology • Crowns and veneers • Orthodontic treatment • Cosmetic

dentistry restoration of broken teeth and mouths • Bridges • IV sedation for nervous patients • Implants-crowns • Preventative

Dentistry • Take home bleaching • Dental Hygiene • Jaw problems • Oral surgery • Partial and Full Dentures

Dr Sinan Najar BDS. NZDREXDr David Crum BDS

Dr Lana Nekrutenko BDSFamily and Cosmetic Dentistry,

Orthodontics and Dental ImplantsPriyanka Sharma BOH, BSc

Dental Hygienist

Avondale Dental Centre, 72 Rosebank Road, Avondale

Phone: 09 828 7484 Email: [email protected]

Website: www.avondale-dental-centre.co.nz

AVONDALED E N T A L C E N T R E

AVONDALED E N T A L C E N T R E

Training/Meeting Rooms Available FREE to our RBA Members!Did you know that here at our RBA office situated at Level 1, Unit C, 485 Rosebank Rd, we have two meeting/training rooms available for your use at no cost to RBA Members (subject to availability). Choose from our list of preferred local catering suppliers or you can bring your own food. For more information call Julie Stevens at 09 8200551 or email [email protected]

Get rewarded for member referrals!

Help grow your community. We offer a $20 voucher to any local Rosebank Café of your choice for referrals. All referrals for membership are appreciated. There is no limit to the number of referrals you can make or the number of vouchers you could receive. Simply send their contact details to Julie Stevens ([email protected]).

Shout out to Melanie Becroft from Newton Cutting Formes Services to be the first recipient for the $20 voucher for her referral. We love rewarding our members!


Call Lee on 09 376 5386 - 461 Rosebank Road - www.productionpartners.co.nz

Complete Print ManagementMuch more than print - We innovate and add value.

Fountains of innovation.Oceans of experience.A whole mountain of ‘YES’ attitude.We take that headache off your plate and lead it to pastures green!

[ PARTNER PROFILE]

Service King’s Patrick Hayes, Kristine Ragon and Vick Sharma Managing Director.

Service King

Here to Help! Your trusted partner for 20 years!Service King began as Prestige Cleaning Services running from the back of the family garage in West Auckland 20 years ago. Vick Sharma, business founder and Managing Director did the cleaning while his wife Carol handled the administration and accounts. As with any start-up business, days were long and the work was hard.

Their point of difference in the market was simply “Great Service” and “being in the problem-solving business”. Their story is a business success story and has seen the company grow. That meant, after two years, Vick and Carol were able to employ and train others and, from those small beginnings, Prestige was able to expand to servicing the whole of wider Auckland. Today the team consists of 60 internal service providers and using the expertise of 20 outsourcing service providers when required.

Service King - a vision to servePrestige Services’ vision was to provide a world-class service - a standard they achieved. It was little wonder that, as Prestige Services grew, their clients began to ask for extra services of the same high standard to be added to the Prestige menu. So Service King was born – the vision to serve Auckland homes and businesses with quality trades-people from all cleaning related trades who will provide a second to none service under one roof. We try our very best!!

They offer a full range of domestic and commercial cleaning services including: commercial cleaning, office cleaning, washroom services and supplies, floor care, floor cleaning and polishing

services, carpet cleaning, upholstery cleaning, window cleaning, water blasting, stain treatment and removal, mattress cleaning, paper recycling, and pest control.

World-class service with a client focus Service King’s focus remains firmly fixed on the needs of their clients and on providing Aucklanders with a cleaning service that’s second to none.

Vick recently come on board as a proud sponsor of the RBA and has been actively involved in the West Auckland Business community for many years. We asked Vick what he saw the keys to his success “always looking ahead in the business and living by the mantra IMPROVE EVERYDAY.”

Also what is important is creating a culture of honesty and integrity. Creativity and independent thinking are part of their business strategy. Embracing change and opportunity is what brought them to where they are today and will shape our future success. A positive attitude being the foundation of excellent customer service exceeding their customers’ expectations is part of how they do business. “If we don’t meet their needs, someone else will.”

The future is exciting and Vick is looking at creating an incubator for small orientated businesses to support them with his experiences in the service industry, so watch this space.

Here to help! Call Service King

at 0800 301 080 for all your Commercial

& Residential Cleaning needs

www.serviceking.co.nz

Here to Help!


[ SOUTHERN SPARS ]

Peter Batcheler at the helm steering Southern Spars forwardPeter joined Southern Spars as General Manager in January 2016, coming from an IT start-up company EROAD, and taking them to being publicly listed in 2014. Before this, Peter has had a diverse background - having worked in the heavy transport industry as well as being chairman of exporting and manufacturing businesses. He has had saltwater in his veins since he was a child and he began his working life with the Navy where he was a patrol craft commanding officer in his mid-twenties.

Peter’s experience has proven an asset to Southern Spars in harnessing the passion and technical proficiency of a large group of yacht enthusiasts. His manufacturing expertise is already proving helpful in improving commercial efficiency to maintain Southern Spars’ global competitiveness.

Southern Spars specialises in the design and construction of carbon fibre spars, components, rigging and rig servicing. They have a reputation for being the most reliable and high performing masts on the planet. Their technology and design ideas are born in the racing arena and filter through to benefit

P: 09 828 4462

549 Rosebank Rd, Avondale

www.finefinishrosebank.co.nz

COLLISION REPAIR PROFESSIONALS

Guaranteed WorkmanshipCollision Repair Association Structural Repair CentreRecommended Repairers for:Lumley Insurance, Vero Insurance & Zurich InsuranceWe also work with all other Insurance companies on request.

rigs for all applications. Southern Spars also tackles other composite design and manufacture problems. 95% of their business is exporting, which means for them to compete globally they have to provide something special by doing brilliant designs and construction.

As the industry pioneer, Southern Spars built its first carbon spar in 1990. Since then the company has pursued a passion for delivering world class cruising and racing spars, carbon rigging and service.

Its operation extends to four corners of the world with centres in the USA, Denmark, South Africa, Spain and Sri Lanka, with headquarters in Jomac Place Rosebank. Southern Spars is backed by the international Oakley Capital Group, a company renowned for investing in leading technology companies.

They have a lot to celebrate after 25 years in the business, 38 Whitbread and Volvo campaigns, 15 world superyacht awards, and 1185 projects per year worldwide.

Southern Spars employs more than 500 staff worldwide. Their NZ operation has a team of 185-240 staff and 30% of them have been with the company for 15 plus years. Their ethos with their staff is to support them with amenities like an in-house

The Southern Spars workforce


[ SOUTHERN SPARS ]

NiallGREATDEAL

AVONDALE, 642 ROSEBANK ROAD, PH 828 1116 • TRUCK SHOP, 354 ROSEBANK ROAD, PH 828 1117

CARS • TRUCKS • TRACTORS • TRAILERS • FORK HOISTS

cafeteria, offering affordable healthy meals and working with financial advisors to assist them with their house purchase. “It is making it easier for them to be in Auckland with the rising cost of living,” says Peter. They moved to Jomac Place six years ago and were the first business to be in Jomac Place.

We asked Peter what are the keys to their success “Using our expertise and applying it to other industries such as manufacturing aircraft components and solar panels for US spaceships. Also having energy, keeping focus, and sharing a vision that will keep us spiralling upwards.”

On the back of the successful track cycling wheels and the Emirates Team New Zealand America’s Cup yacht, the latest composite creation from Southern Spars is taking to the air. Custom made, ultra-lightweight and super durable medevac stretchers have been delivered to local aeroplane manufacturer, Pacific Aerospace. The stretchers, produced at Southern Spars high-tech carbon-fibre manufacturing plant in Auckland, present a significant weight saving over the traditional stretchers. They meet medical evacuation criteria while also offering several features unseen on previous models. The weight and rigidity improvements aid rescue workers when on the ground and in the air.

What drives Peter to do what he does is simple “I like manufacturing and enjoy working with a team that is committed to a vision.”

Southern Spars and Rigging

15 Jomac Place, Rosebank


Phone: 09 845 7200

www.southernspars.com


• you’re NOT insured and you know you should be;• you want to make sure your present policies are right for you;• you want to discuss the range of protection packages

that modern business executives should have;• you want straight forward advice and down to earth

recommendations, then give Bernie a call.

We’re big on lifeBernie McCrea loves life. His own, of course. But he’s also passionate about his job of putting together life insurance packages that help people protect what matters most to them; namely the wellbeing of them, their families and loved ones.

Bernie’s knowledge and experience in the field of life is second to none. He delivers solutions that clients - from businesses to individuals - can bank on. Plus, more importantly, can afford.

He’s a proud sponsor of the Rosebank Business Association and offers a "street savvy" approach to developing and driving business relationships that people value and trust.

As part of the IC Frith network - established in 1983 and with offices around New Zealand and around the world - Bernie can take advantage of the buying power of a major insurance group that benefits his clients.

If:Bernard McCreaDipPFP DipBank DipBA SFFINGeneral Manager Life and HealthTel: 09 820 9710Fax: 09 820 9720Mob: 027486 [email protected]

Smart Safety Solutions Ltd

Here at Smart Safety Solutions we recognise that not all businesses are the same. Every business is unique in not only what they do but how they are run and what their specific health and safety requirements are. This means that some of the “hot chocolate” off-the-shelf systems available in the marketplace today, while being cost effective, can be over-complicated and difficult

[ MEMBER PROFILES ]

to navigate. This shifts the focus from items of importance in the business to concentrate on risks or hazards that are not relevant to the core business functions.

Our systems are customised to our customers’ specific needs. We approach every business individually, meeting with key personnel and designing a system that focuses on the risks that are important to the business, not those that are important to other businesses and may be considered irrelevant risks. While not being the cheapest systems in the marketplace, our systems are meaningful to your business and enable easy buy-in from your staff, giving you peace of mind that all your staff are focused on the risks within your business.

Smart Safety Solutions can support your business with services that range from health and safety documentation and safety management systems right through to guidance and training for all levels of the business and everything in between. This enables us to support your business in the development of their safety culture and bring them along on their individual health and safety journey.

Smart Safety Solutions Ltd 45 Mason St, New Lynn

Email: susan.rhodes@

smartsafetysolutions.co.nz

Phone: 021 570570

www.smartsafetysolutions.co.nz


Decrastrip - Sign and Graphic Suppliers

DECRASTRIP is a leading supplier of the world’s best brands to the sign and graphics industry. They place an emphasis on quality service, technical expertise and support to exceed customer expectations.

“By aligning ourselves with the world’s best brands Roland, Avery, Universal Products, POLI-TAPE and RTape it enables us to remain at the forefront of the signage industry”.

They have supported the New Zealand sign and graphics industry for nearly 20 years. They are committed to making personal service and support a major point of difference.

With a friendly team bursting with industry and product knowledge they are ready to help your business reach its full potential.

Services they provide:

• Sign Supplies• Digital Print Media• Wide Format Printers/ Printer Cutters• Vehicle Graphics • Sandblasting Film• Inks and Consumables

• Stencil/Masks

Managing Director, Brodie Caldwell purchased the business in 2015, coming from a finance background. Over the past two years Brodie has developed a real passion for the industry and works hands on within the business, supported by a skilled and experienced team.

Contact the team today to discuss your signage and graphics needs, they are here to help.

Decrastrip 20 Honan Place, Avondale

Phone: 0800 828 9391


www.decrastrip.co.nz

[ MEMBER PROFILES ]

The Decrastrip Crew

For a fixed fee of just $375* you’ll see how fast your bad debtors pay when they get a letter of demand and a friendly phone call from our experienced debt collection team.

Go to smithpartners.co.nz/debt to learn more* Includesinitialconsultation,letterofdemandandfollowupphonecall.

Excludesofficeexpenses,disbursementsandGST.

Helping to develop and grow West Auckland business and community SINCE 1988

Lincoln Manor 293 Lincoln Road Henderson, Auckland

PH: 09 836 0939 EMAIL: [email protected] smithpartners.co.nz

Don’t let bad debtors hold back your business

• you’re NOT insured and you know you should be;• you want to make sure your present policies are right for you;• you want to discuss the range of protection packages

that modern business executives should have;• you want straight forward advice and down to earth

recommendations, then give Bernie a call.

We’re big on lifeBernie McCrea loves life. His own, of course. But he’s also passionate about his job of putting together life insurance packages that help people protect what matters most to them; namely the wellbeing of them, their families and loved ones.

Bernie’s knowledge and experience in the field of life is second to none. He delivers solutions that clients - from businesses to individuals - can bank on. Plus, more importantly, can afford.

He’s a proud sponsor of the Rosebank Business Association and offers a "street savvy" approach to developing and driving business relationships that people value and trust.

As part of the IC Frith network - established in 1983 and with offices around New Zealand and around the world - Bernie can take advantage of the buying power of a major insurance group that benefits his clients.

If:Bernard McCreaDipPFP DipBank DipBA SFFINGeneral Manager Life and HealthTel: 09 820 9710Fax: 09 820 9720Mob: 027486 [email protected]


Blue Bins Ltd

Low Cost Bin Hire in Auckland, Reliable, Great value and 100% Auckland owned

Blue Bins is a locally owned and operated company dedicated to giving you the best rubbish collection service in and around Auckland. They have bins, skips and mini skips suitable for all your waste collection jobs, big and small. Their company’s philosophy is to provide courteous, efficient service, tidy bins and to be cost effective for all customers. They have been offering a quality bin hire service for over 12 years and are committed to a high level of service for all customers in

[ MEMBER PROFILES ]

Blue Bins Ltd 44 Patiki Rd, Rosebank

Phone: 09 8467666

Mobile: 021 778 785


www.bluebins.co.nz

Auckland.

The team consists of seven hard working Kiwis... Jules, Grant, Todd, Caleb, Warren Hannah, Darrol and Ash. They have twenty-five years combined industry experience and are strongly focussed on recycling and customer service.

The guys at Blue Bins are:

• Efficient• Flexible• Friendly• Helpful

The bins range in size from the smallest 2 metre skip to the largest 9 metre bin. All bins can be viewed on their website when you enter your suburb.

When loading the bin, you may put everything from wood, old furniture, green waste, appliances and general bric-a-brac into the bin. They encourage recycling so if you have recyclable materials such as metal, cardboard and items that you think can be recycled, you can place them near the top of the bin.

Their pledge to you:

• Bin on time, every time, within our agreed booking time.

• Place the bin where you want it - we do care and try harder.

• Pick up the bin when we agree or earlier if you require.

They are a small and highly efficient company and look forward to serving the business community.

DAYLEServicing anD supporting the Rosebank Communityfor over 38 years.

713 ROSEBANK ROAD, AVONDALE | DAYLEITM.CO.NZ | 09 828 9791 Join Dayle ITM on Facebook to hear the latest and be in to WIN! facebook.com/dayleitm

Freephone 0800 4WORLD – 0800 [email protected]

ACROSS TOWN • NATIONWIDE • WORLDWIDE


From fully wrapping your car or fleet through to billboards, banners, posters, signage or wherever your brand appears Omnigraphics is New Zealand’s original and most experienced large format digital printer.

You’ll find us at 447 Rosebank Road, Avondale or phone 09 820 2592

www.omnigraphics.co.nzFaceboook.com/OmnigraphicsNZ

Omni Roundabout Mag.pdf 1 7/03/17 8:33 AM

the Year award which was won by McDonald’s West Auckland.

[ MEMBER PROFILES ]

McDonalds West Auckland

Multi Award Winning Business

Dinesh and Anita Mani are the franchise owners of 5 McDonalds Restaurants. They are located in Ash St Avondale, Kelston, New Lynn, New Lynn Mall and in West City Shopping Centre. Dinesh is a well-respected leader in the West Auckland Community sitting on the advisory board for the West Auckland Business Club and Past Chair of the New Lynn business association. They both are passionate about the West Auckland Community.

Dinesh and Anita Mani have multiple awards thanks to their dedication to excellence. From 2010 onwards, they won the awards for their training and development, customer service delivery, excellence in leadership at the Westpac Auckland West Business Awards and won the ‘Best Restaurant Business’ category at the Indian Business Awards.

More recently in 2016 the RBA along with the West Auckland Business Club proudly sponsored the Employer of

Dinesh and Anita Mani and their team receive the “Best Customer Service Delivery” Award at the 2016 Westpac Auckland West Business Awards

McDonalds West Auckland1 Memorial Drive, New Lynn

Phone: 09 827 3879

www.menulog.co.nz/

mcdonalds-new-lynn


[ MEMBER PROFILES ]

Printable West Auckland Printable provides fast, high quality, environmentally-friendly printing services. They offer the choice of 1000’s of promotional items such as printed mugs, pens and USBs as well as an extensive range of corporate apparel including embroidered polos, screen printed gear, hi-vis work gear and corporate wear.

Their state of the art Indigo printer ensures that they can provide high quality, colour accurate, digital print works quickly and cost effectively. They also dispatch most paper-based printing productions within just 48 hours.

Lauren Dalley is the Director of Printable West Auckland. Having spent the last ten years in London and Singapore working in the corporate communications, design and advertising industries, she is excited to be back in NZ working with the local business community. Lauren is mobile, meaning she can conveniently come to you.

Printable West Auckland

PO Box 21013, Henderson, 0650

Phone: 020 411 32266

www.printable.co.nz

So what makes Printable different?

#1 YOU THINK IT, WE’LL INK IT. That means from business cards, to pens, to printing on polo shirts... we are a one stop shop for all of your print and promotional needs.

#2 We’ve got a very, very strong brand promise: ‘ON-TIME, GUARANTEED OR IT’S FREE’ so that puts their money where their mouth is.

#3 Every print job equates to us planting a tree or saving lives overseas by providing them with fresh drinking water.

#4 We’re the greenies of the industry, so we’re not polluting waterways with chemicals. In fact, you can even drink our ink (although it doesn’t taste that good).

#5 We recognise that we are most valuable to clients when we’re helping them make money or making their life easier. So that’s our priority.

We welcome new relationships, and we’re committed to your success.

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GOLF CLUB

The subs are one of the cheapest in Auckland

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See the special price

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The friends I make in the Club

and the profile I have in the

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We exceeded the

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S t e a d y , H o t & S t r o n g

water heaters tUBULar eLeCtrIC eLeMeNts

Phone: 09 829 0200www.rheem.co.nz

Phone: 09 829 0440www.hermetic.co.nz

RHEEM NZ LTD 475 Rosebank Rd, Avondale, Auckland

LSL404 Hermetic_Compslip.indd 1 9/2/10 9:31:01 AM

Business Shirts • Ties Casual Shirts • Polo Knit

Shirts • Jackets • Trousers Shorts • Pyjamas

• Men’s & Women’s Robes - Well-known labels

Harbourside Business Park,481 Rosebank Rd

(Down the driveway) Open 10am to 4pm Monday to Friday

SUMMIT OUTLET STORE


[ MEMBER PROFILES ]

Meir AlfassiDYNAMIC. DEDICATED. EFFECTIVE

√ The “go to” person for West Auckland Commercial & Industrial leasing & sales√ Obligation free leasing or sale appraisal on your property√ Vast & insightful local knowledge√ Strong negotiation skills√ Straight up approach√ Rosebank precinct’s highly regarded realtor!

For outstanding results call Meir, West Aucklands Premier Commercial Realtor

Contact Meir | T 839 7466 | M 021 221 0155 | E [email protected] | W www.meiralfassi.co.nz

Elysium Realty Limited MREINZ | Licensed Agent REAA 2008,530 Te Atatu Road, Te Atatu Peninsula

If you have been chasing a company for an outstanding debt and it has failed or refused to pay, it maybe possible to motivate the company to make payment by serving a Statutory Demand.

A statutory demand is a demand by a creditor for a company to pay a debt, which must be served in writing to the debtor company. A Statutory Demand is a court document that is the first step in a legal proceeding to “wind up” an insolvent company pursuant to Section 289 of the Companies Act 1993. Ultimately, a Statutory Demand is a test on a Debtor Company to establish an act of insolvency (to see whether the company is able to pay its debts when they fall due).

If a company owes you money, and you have been unsuccessful in your attempts to get them to pay, it may be possible to motivate the company to make payment by serving a Statutory Demand.

Often, the service of a Statutory Demand results in the Debtor Company taking prompt action to satisfy the demand in order to avoid being wound up.

Before doing so, it is extremely important to consider the following:

• whether the Debtor Company has ever disputed the debt or the amount that is owing; and

• whether the amount of the debt is greater than $1000.

If there is a disputeHowever, should there be a substantial dispute over the debt or the amount owed to you, then serving a Statutory Demand is not the appropriate course of action and is considered to be an

What Is a Statutory Demand?

Wendy AlexanderSmith & Partners Lawyers

abuse of the court process for winding up a company. In the event that there is a substantial dispute with the Debtor Company, it would be a more appropriate course of action to determine the dispute in the ordinary course by issuing legal proceedings in the District Court or the Disputes Tribunal.

Why you need to use a lawyerThe High Court recommends that a Statutory Demand be issued by a firm of solicitors to ensure that this procedure is not used inappropriately.

TimeframesOnce the Debtor Company has been served with a Statutory

Demand, it then has a period of 15 working days within which to pay the debt or otherwise satisfy

the demand. Often, serving a Statutory Demand is a very effective way of motivating a Debtor Company to focus on the issue and can be a very effective procedure to achieve payment.

After the expiry of the fifteenth working day, an act of insolvency has been established which then provides the

creditor with the ability to file an application in the High Court to wind up the Debtor

Company (the District Court does not have the jurisdiction to deal with these applications).

A Statutory Demand should not be taken or issued lightly. If you have been served or would like to serve

a Statutory Demand, please contact Wendy Alexander at [email protected] or (09) 837 6844 to seek guidance through the process.

Digital Laser Copy & Print, Black & White and Colour,

Binding, Laminating, Digital Plan Printing &

Scanning and More…

436 Rosebank Road, Avondale Phone 828 6387

email: [email protected] localist.st/l/kiwicopy


[ BUSINESS NUTS & BOLTS ]

Dr Grant HewisonDirector, Grant Hewison & Associates

Auckland Council has been consulting on its Annual Budget 2017/18, especially five main issues: (1) rates increases; (2) rating stability; (3) paying for tourism promotion; (4) paying for housing infrastructure; and (5) paying Council staff a living wage.

As one of Auckland Council’s 48 Business Improvement Districts (BIDs), the Rosebank Business Association has been involved in the drafting of a submission from all BIDs to the Council. The main parts of the submission are set out below:

(1) Rates Increases

Our feedback is that what businesses need most from Council is a reasonable, transparent and stable approach to rates.

At the outset, we would have to say that your Consultation Document is not especially clear about what tradeoffs are involved between the three options for general rates increases - and also the pause in the business differential.

We also believe there are more savings available to the Council than $15M. We would like the Council to focus more on efficiencies and savings and less on introducing new revenue sources that will increase rates for business. As Council acknowledges, inflation rates are forecast to remain low. In addition, the cost index for local authorities has been forecast to remain low. Businesses are also continuing to contribute this year through the Interim Transport Levy.

Finally on this issue, we recognise that any increase in the UAGC places a greater burden on small businesses.

(2) Rating Stability

Our feedback is that the business rates reduction should continue.

We do not accept the reasons given by Auckland Council that require businesses to pay significantly more rates, particularly small businesses who make up most businesses in Auckland. Businesses do not make more use of, or place more demands on, council services like transport and stormwater when compared to residents. Being able to claim back the GST on rates, or claim rates as an expense, does not justify the extent of the business differential. The Shand Report on Funding Local Government recommended against rating differentials.

We also do not accept Council’s views that the variations in rates increases in recent years or the variations likely from future property revaluations will create instability such that the share of rates paid by businesses should not continue to be reduced. As Auckland Council itself accepts, the present share of rates paid by businesses is too high and must be reduced over time.

Auckland Council Annual Budget 2017

Auckland businesses pay 2.73 times more rates than other ratepayers, or around $150 million more. By comparison, Tauranga City Council has no business rates differential at all.

(3) Paying for tourism promotion

Our feedback is that the visitor levy should not be introduced.

Accommodation providers both locally and regionally have advised us that they do not accept that they should fund ATEED’s tourism promotion and event costs from a targeted rate.

For some accommodation providers this will result in a rates increase of 250 per cent or more and for many, a doubling of already significant rates. This contradicts the Council’s view that there should be rates stability.

Accommodation providers have also advised us that it is unfair to shift the rates burden to them when only around 10% of the total visitor spend is on commercial accommodation.

We also believe the Annual Budget year is not the right time to hold a discussion on a significant new policy and rating instrument. This is more properly a discussion left for the Long Term Plan.

Finally, we also ask that Council spending on tourism promotion and event costs be carefully scrutinised to ensure the returns justify the investment.

(4) Paying for housing infrastructure

Our feedback is that this proposal is not suitable for an Annual Budget, but should properly be a discussion left for the Long Term Plan.

We have concerns from the information provided that this proposal has not been well developed nor properly explained to the community. While the Consultation Document frames the proposal in one way, the Supporting Information seems to frame it differently.

Again, we believe the Annual Budget is not the right time in the planning cycle to hold a discussion on a significant new policy and rating instrument. This is more properly a discussion left for the Long Term Plan.

(5) Paying Council staff a living wage

Our feedback is that most BIDs have concerns with Council’s proposal for Living Wage.

We understand that at the core of the Mayor’s concern is that the least remunerated of Council employees should be paid more. Many BIDs believe this is an issue for central government to address and not Auckland Council.

Most BIDs believe the level of remuneration and employment conditions of staff falls within the ambit of the CEO, rather than the elected members of the Council.

The BIDs do support the Mayor and elected members ensuring that Council management is delivering services in the most efficient and cost-effective way.



PlusRosebank

RBA

Inventory analysis - 5 quick ways to unlock cash

Warwick RussellSmetric for RosebankPlus+

Sales analysis is often used as an example of how Business Intelligence adds value and delivers ROI, but inventory analysis is just as useful - and maybe more so. While the impact of sales analysis takes time to work its way through to the bottom line, inventory analysis has more immediate benefits.

Typically the high demand products are precisely those that it’s difficult to keep in stock. Meanwhile, the shelves are groaning with products that aren’t selling, and if cash is tight, the supplies of incoming inventory to replenish popular items can become erratic, or dry up completely.

There are 5 basic ways to unlock your cash from inventory:

1. Use inventory analysis to cut down reorder quantities.Using inventory analysis to express individual stockholdings in terms of days of sales can result in questions being asked. Why on earth do we have 10 months worth of sales of this item sitting on the shelves?

Don’t reorder quantities that are too large - either due to a setting in an inventory control or MRP system, or taking “advantage” of discounted rates for bulk purchase. Buying fewer items, even at a slightly higher price, is likely to be a more profitable strategy.

2. Use inventory analysis to re-set safety stock levels.Fast-selling items have a much lower demand variability than slow-moving items, but often there’s just as much safety stock for fast-moving items as for more erratic, slow-moving items.

With inventory analysis, safety-stock levels can be better aligned with demand variability, freeing up surplus stock without impacting customer service levels. The result: lower inventories - and happy customers.

3. Use inventory analysis to generate cash from surplus stock.With inventory analysis, it’s very easy to see that the stock levels of some items are way out of kilter with requirements. The situation

All RBA member companies are invited to a free 1 hour confidential business review with Smetric through the RosebankPlus programme. Whether your company is struggling, or struggling to get the support you need, visit abv8.me/4n0 to discover how Smetric can help you, or email: [email protected]

Creative PackagingWe innovate and add value.

Is your packaging tired and in need of a face lift? Do you need to package that new product?We are paper engineers and wemake packaging sexy!

Call Lee on 09 376 5386 - 461 Rosebank Road - www.productionpartners.co.nz

could resolve itself naturally but it’s often better to explore ways of selling off surplus stock, once identified. Offer discounted prices, sell to a specialist broker or selling back to the original supplier. Either way, it’s cash in the bank.

4. Use inventory analysis to raise service levels, and boost sales.Sometimes, safety-stock levels are too low, especially on fast-moving items and it goes out of stock. Customers may wait until its back in stock, or it may be a lost sale.

Raising service levels by re-setting safety-stock levels has a negligible impact on inventory holdings, because the items involved typically turn over very quickly, but the impact on reputation, customer satisfaction levels, and revenues, can be significant.

5. Use inventory analysis to capture trends.Are the sales of an item rising or falling rapidly? Is demand predictably higher at some times of the year than others? Are certain items routinely bought together?

Information like this allows businesses to better manage their inventories, boost sales, and increase customer satisfaction.

Without it, such things can be difficult to spot and a lost opportunity.

Inventory analysis: the bottom line.

For businesses with inventory to manage, a Business Intelligence-based inventory analysis toolkit can be a valuable way of generating operational insights and improvements, but also freeing up cash and boosting sales and profits. With today’s Cloud-based Business Intelligence, the power, ease of use and affordability of inventory analysis tools has never been greater.


Most employers are aware of the major changes to employment law that were introduced in April 2016. These changes overhauled previous laws relating to health and safety, hours of work, and wage deductions among other things.

What many employers appear to be unaware of is the need to update existing employment agreements for all staff hired prior to 1 April 2016. The government has given us all until 1 April 2017 to do this.

A failure to update existing employment agreements can result in certain terms (such as requiring employees to work additional hours or making deductions from wages) unenforceable, it may also strengthen cases for personal grievance and may result in fines or penalties for you.

The changes to health and safety are major. The Health and Safety in Employment Act 1992 has been replaced by the Health and Safety at Work Act 2015. Any references to the 1992 Act are now invalid and any practices that relate to this old law must be replaced by practices consistent with the new law.

A step change is required in safety behaviours and total replacement of Health and Safety clauses and policies is also required. If you haven’t done this yet, make it a priority.

The Employment Standards Legislation Bill made changes to the following existing employment laws:• Employment Relations Act 2000• The Parental Leave and Employment Protection Act 1987• Minimum Wage Act 1983• Holidays Act 2003• Wages Protection Act 1983

There were many changes, some minor and some quite major. Here we cover a handful of the significant ones that you must be aware of:

Hours of WorkThese changes relate to the so-called “zero hour contracts” that were common in the fast-food industry. Such contracts were grossly unfair as they imposed a requirement for employees to be available to work (as with any permanent employment agreement) but they did not provide any guaranteed hours.

Unlike a casual employment agreement (which is still legal) an employee on a “zero hours contract” could not refuse to work for fear of losing their job. Yet they had not hours to rely upon each week.

As a result of this practice and the negative press associated with it, all employers have had to change their approach to hours of work. This has created challenges for industries where it was genuinely difficult to guarantee specific hours each week (such as construction work that may be weather dependent).

All new hours clauses must provide a minimum number of hours and cannot demand extra hours from the employee without providing reasonable compensation.

Are you up to date with the new Employment Laws?

Jason EnnorMyHR

Jason Ennor, MyHR Phone: 0800 MyHR NZ


www.myhr.co.nz


Additionally, any shift cancellations must now have reasonable notice or the employee can expect reasonable compensation. If you do not specify what such notice and compensation is in the employment agreement you risk leaving this open to interpretation and you may pay more than you want to.

Secondary EmploymentCoupled with the “zero hours contracts” was often a clause that restricted any secondary employment. Such clauses further exacerbated the issue as employees with no guaranteed hours could not supplement their income with another job. As such any unreasonable restriction on secondary employment is now unlawful.

You are advised to review all clauses relating to secondary employment and conflicts of interest to ensure they are enforceable under this new law.

Wage DeductionsIt is no longer possible to deduct money from the employee’s wages without prior consultation. Clauses in the employment agreement are not enough. To quote the Ministry of Business Innovation and Employment:

“The new legislation will mean the employer must consult with the employee on each specific deduction, even where the employee has given general consent to lawful deductions in their employment agreement.”

MBIE further states:“The changes will also mean that even where there is consent, a deduction must not be unreasonable.”

One of the old clauses that may still exist in your employment agreements, that may not be enforceable now, is the ability for you to deduct “an amount equivalent to the unworked notice” from an employee’s final pay if they do not work the notice period. In many cases such a deduction will now be easily overturned.

Parental LeavePaid parental leave has been extended to 18 weeks and a wider group of employees are now eligible.

“Keeping in touch” hours have been introduced, which allow parents to undertake some work or training, without effecting the parental leave.

Employees may resign and still receive the payments during their 18 weeks of parental leave.

Strengthened EnforcementThe law changes increase penalties and the powers of Labour Inspectors. Further to this the government has committed to increasing the number of Labour Inspectors.

Make the ChangesWhile all this might seem harsh and yet another layer of bureaucracy for employers to manage, it is actually all relatively straightforward. New employment agreements are available from a number of reputable sources and can be easily tailored to your business needs.It’s really not worth the risk of non-compliance in this changing environment.



Eight out of ten people in New Zealand now own a smartphone or tablet. According to Neilson insights, 88% of us use social media every month. As a nation, we love being online. The internet is a fantastic tool that has reimagined the way we interact with the world. It’s changed the way we share ideas, buy and sell, learn new things and meet new people. We’re more connected than ever. This brings us incredible opportunities and some challenges.

Every day we get emails and text messages, yet some of these messages could be masked as spam. Here are some great tips that can go a long way in keeping you safe online.

1. Never Give Out your Email Password

Sometimes websites ask you to join by entering an email address and password e.g. find your friends etc. This is something you should avoid. Some sites will keep this information and continue to spam you as well as well as your friends.

Password resets go to your email so if the wrong person gets your password they can access your entire life online.

2. Ignore popups from Website saying you have a virus

While browsing, or trying to watch something online you may get a popup saying that your computer is infected. Unless this is coming from your installed antivirus you must ignore these messages and close the page. These messages proceed to ask you to download their “recommended” antivirus and even ask you to pay for a subscription where you may end up giving your credit card details to the wrong people.

I tend to use only Webroot or Eset. I’d rather have Microsoft Essentials than any free antivirus.

3. Never click on email links or web links to your financial

institution

Never click on email links or web links to your financial institution e.g. PayPal or your Banks. You may be asked to click on a link to login and verify your account.

A simple trick is to create a favorites or bookmark to your bank and login from there.

7 Tips to Being Safe Online

Alston D’Silva Casa Infotech Limited Your Local IT Partner

4. Beware of scammers when buying online

Sometimes scammers send out “too good to be true” cheap offers for products and ask you to click on the link and create an account and enter your credit card details. Beware of such scammers.

A simple trick is to browse for the company online and read reviews before you commit to buying online. See if they have a physical address and google the address to verify if such a site exists.

If it looks dodgy then it probably is dodgy.

5. Use secure multiple passwords

I always recommend that you keep at least 3 passwords: One password for your bank.One password for your email and Facebook and social media.One password for all other sites.

Try to have a password of minimum 8 characters with 1 capital, number and a special character. Try not to keep the name of your dog or cat something that would be too easy to guess.

Never ever give you password to anyone including the lovely person on the phone who claims to be from your bank.

6. Watch out for fake Emails

Watch out for fake emails, sometimes you get an email from someone asking you to send money or they are lost in another country. Ignore these mails.

If you’re worried or unsure pick up the phone and speak to them personally.

Some emails look like they are coming from the genuine person, however, a simple trick is to read the sender’s email address if you suspect that it is not from their email, then bin the message. E.g you have always been dealing with Tom Hardy at his email [email protected] and you may get an email from Tom Hardy [email protected] asking to transfer money.

Please ignore these emails and send the email to the junk folder even if the user is your boss.

7. Use modern browsers

Modern browsers such as IE and Firefox have support for checking certificates from trusted websites. By clicking on the lock icon, you can see all the issuing information about the certificate of that site.

Browsers keep a list of phishing and malware sites and warn as a bad site.

Feel free to call Casa Infotech Limited to find out how you could upgrade and ensure your IT Systems are up to date and safe on 0800 000 975 or visit www.casainfotech.co.nz

The network for doing business

UHY Haines Norton (Auckland) Limited22 Catherine Street, Henderson 0612 t: +64 9 839 0087e: [email protected] w: www.uhyhn.co.nz

• Tax Accounting Experts• Business Valuations• Farm Accounting Specialists

YOUR PREFERRED RBA PARTNER FORACCOUNTING, TAX AND FINANCIAL ADVICE

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