South Australian State Conference

May 2019

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South Australian State Conference

May 2019

Change is the constant

Stamford Plaza, Adelaide150 North Terrace, Adelaide South Australia

Wednesday 22 and Thursday 23 May 2019

In proud partnership with

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A welcome from the South Australia Chair On behalf of everyone at Healthcare Financial Management Association (HFMA) we’re very excited to welcome you to the 2019 South Australian State Conference.

This year we have a jam-packed program with a very impressive line-up of speakers, activities and opportunities to network across two days. In addition, the program includes concurrent sessions, and a networking dinner that is not to be missed.

You will hear from an array of speakers and industry experts focusing on the theme ‘Change is the Constant.’ With the all the recent changes and upcoming changes happening to the SA health network we want to address these and work together to make the transition as smooth as possible.

We’ve started 2019 with a year-view and have already locked in dates and locations for many events across the nation. From our other State Conferences to the National Congress in Sydney and various One Day Programs, Lunch & Learns and Webinars. We’re so happy to bring more offerings and value to our members.

We’d like to take this opportunity to thank our corporate partners and sponsors involved in the Conference. Without their ongoing support, these events would not be possible. Sponsors and Partners of HFMA do not only support these events but are also great supporters of the health finance sector.

We encourage all of you to visit our exhibitors over the next couple of days to discuss the great work being done in the industry and how they may be able to help you.

An event of this size requires significant planning, commitment and hard work. We wish to thank all keystakeholders across South Australia, the HFMA team, partners and sponsors, and the many presenters that give of their time to pass on their knowledge and expertise. Every single one of you are vital to the success of this event.

Finally, we want to thank you for your support of the Conference and look forward to having you involved with HFMA and its vision of Sustainable Healthcare for a Healthy Australia.

Thomas PammingerHFMA South Australia Chair

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8:45 - 9:00 Opening from the Chair of HFMA South Australia Branch

Speaker Thomas Pamminger Chief Financial Officer, Northern Adelaide LHN

9:00 - 9:30 State Address The Future Direction of SA Health

Speaker Don Frater Deputy Chief Executive, SA Health

9:30 - 10:30 Keynote Speaker Overcoming obstacles and making it happen

Speaker Katrina Webb OAM, Paralympic Gold Medalist and Keynote Speakerwww.katrinawebb.com.au

10:30 - 11:00 Morning Tea break

Room: Terrace Ballroom

Plenary Sessions MC: Andrew Payze, Maxxia Room: Terrace Ballroom

Day 1 | Wednesday 22 May

11:00 - 11:30 SA Health Governance Reforms Outlines and impacts of the changes

Speaker Skye Jacobi Executive Director, Strategy and Intergovernmental Relations, SA Health

11:30 - 12:00 How does finance drive change in an organisation?

Speaker Terry Mehan Principal, Terry Mehan and Associates (former Senior Manager, Executive and Strategic Leader, NSW and QLD)

12:00 - 12:45 Executive Director Panel Governance and Board Interaction

Facilitator Andrew Payze Maxxia

Invited Panelists Zak Gruevski Executive Director, Finance and Business Services, Central Adelaide LHNThomas Pamminger Chief Financial Officer, Northern Adelaide LHNPaul Monaghan Chief Financial Officer, Women’s and Children’s Health Network

12:45 - 13:45 Lunch Break

13:45 - 17:00 Concurrent Sessions (SEE NEXT PAGE)

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Day 1 Concurrent Sessions | Wednesday 30 May

13:45 - 14:45 Procurement: Managing your costs Room: Terrace One Proudly supported by Prospitalia H-Trak

Topic Standardising and rationalising practice for state-wide improvements

Speaker Chrissy Johnston Nurse Manager - Clinical Assets, Finance & Procurement Women’s and Children’s Health Network

Topic Equipment Standardisations - From the ward to the state

Speaker Adrian Richards WCHN Area Manager, WCH Biomedical Engineering

13:45 - 14:45 Financial Management Updates and LearningsRoom: Terrace Two Proudly supported by CDIA

Topic Financial Standards Updates

Speaker Andrew Richardson Auditor General, South Australia Auditor General’s Department

Topic Performance Management Reporting

Speaker Dion Newell Director of Management Consulting, Policy and Programs Evaluation, KPMG

13:45 - 14:45 Engaging with Clinicians Room: Terrace Three Proudly supported by Aspex Consulting

Topic Clinical Engagement

Speaker Peter Axten Director, Aspex Consulting

Topic Influencing Change with Clinical Analytics

Speaker Peter Dinham Director of Clinical Analytics, Central Australia Health Service

5mins Session rotate

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Day 1 Concurrent Sessions | Wednesday 30 May

14:50 - 15:50 Data and Business Intelligence Room: Terrace One Proudly supported by Pitcher Parters

Topic Health Data Analytics

Speaker Shmuley Goldberg Principal Consultant, Pitcher Partners

Topic Data Analytics and BI - Driving the Cost of Care

Speaker Neville Onely Executive Director, ABM, NSW Health

14:50 - 15:50 Managing Your RevenueRoom: Terrace Two Proudly supported by CDIA

Facilitator Maximising revenue under challenging circumstances

Speaker Mark Lawrence Executive Director of Finance and Performance, Western Health

Facilitator Clinical Documentation Improvement

Speaker Dr David Tralaggan Medical Doctor, Co-founder and Director, CDIA

14:50 - 15:50 Management in Alignment with ConductRoom: Terrace Three Proudly supported by Eftsure

Topic Following Policies and Processes

Speaker Michael Riches Deputy Commissioner, ICAC

10mins Session changeover for coffee, afternoon tea in rooms

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Day 1 Concurrent Sessions | Wednesday 30 May

16:00 - 17:00 Utilising technology to improve patient and service outcomes Room: Terrace One Proudly supported by CIVICA

Topic There must be an App for that? Supporting accurate clinical documentation to improve safety and quality in public hospitals

Speaker Anna Flynn Director of Policy Development, IHPA

Topic Patient experience application to improve outcomes

Speaker Venkat Murthy Business Development Manager, Health, CIVICA

16:00 - 17:00 Business Management - Driving revenue and controlling costsRoom: Terrace Two Proudly supported by Prospitalia H-Trak

Facilitator From$3m to $9m - Our Journey over the first two years

Speaker Chris Howard Supply Chain Director, Western Sydney LHD

Facilitator The power of information to improve your outcomes

Speaker Kirk Kikirekov Managing Director, Prospitalia H-Trak

16:00 - 17:00 Workforce ManagementRoom: Terrace Three Proudly supported by Allocate Software

Topic How we reduced $2m in leave liability and saved $500k in nursing cost with streamlined rostering practices

Speaker Allocate Software

Leanne Casey Project Manager, Western NSW LHD

17:00 End of Day 1

Enjoy networking activities, canapes and refreshments with your peers and presenters from 5:00pm

Entertainment and games provided by Be Challenged - QuickFire

The 2019 Networking Dinner will commence from 6:00pm

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Day 2 Workshops | Thursday 23 May11:30 - 13:00 Governance and Board reporting workshop

Room: Terrace One

Get an understanding of; • Governance structure • The importance of good governance and what this looks like • Communicating and interacting with Boards • Delivering a Strategic Board Report

11:30 - 13:00 Engaging Clinicians workshopRoom: Terrace Two

Get an insight of; • The Dos and Don’ts of Engaging Clinicians • The CFO’s View: What does Business Partnering look like? • Being prepared for challenging conversations • Understanding the business of healthcare

11:30 - 13:00 Implementing an IDMS workshopRoom: Terrace Three

Learn how to bring together leadership, workforce culture and workforce management to deliver demonstratable improvements in South Australia.

13:00 - 14:00 Lunch break

Plenary Sessions MC: Matt Durstan, Allocate Software Room: Terrace Ballroom

Day 2 | Thursday 23 May

9:00 - 9:15 Welcome Day 2

9:15 - 10:15 Our Updates An LHN Review

Topic Where to from here - A CALHN Insight

Speaker Zak Gruevski Executive Director, Finance and Business Services, Central Adelaide LHNSophie Gibbons Executive Director, Korda Mentha

10:15 - 11:00 Shared Supports How these benefits and supports LHNs

Speaker Mark Carey A/Executive Director, Government Services Branch, Shared Services SANick Southcombe Chief Exective Office, Frontier Software

11:00 - 11:30 Morning Tea break

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Day 2 | Thursday 23 May

14:00 - 15:00 Building resilience and embracing change

Speaker Andrew Matthews Best Selling Author and Keynote Speaker

15:00 - 15:30 Finance engaging with the business Bridging the expectation gap

Speaker Paul Monaghan Chief Financial Officer, Women’s and Children’s Health Network

15:30 - 15:45 Official Close and Prizes

Speaker Heath Penbrook Marketing and Sponsorship Manager, HFMA

15:45 Official Close of 2019 SA State Conferece

Room: Terrace Ballroom

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Notes

• 8% ($106k) decrease in nursing agency fees resulting from more proactive planning of staffing needs and improved recruitment strategies

• 8.86 FTE reduction in casual staffing resulting from improved utilisation of the permanent workforce

• 2.9% ($45k) decrease in nursing overtime due to a more proactive approach to managing shift vacancies in targeted facilities

• 2% decrease in annual leave equating to a reduction of $696,574 in leave liability

• $1.2m reduction in leave liability resulting from a 3704 reduction in excessive leave days due to more proactive leave planning

• 66% ($247k) decrease in ‘no minimum break’ payments resulting from improved education and awareness

• An increase in the timeliness of rosters being published from an average of 2 to 6 days in advance of the roster period commencing.

allocatesoftware.com/au

Western NSW LHDRostering ProficiencyProgram

Case Study

Right people, right skills, right place to deliver excellent patient care every time.Rostering is a critical enabler to patient safety, quality of care, staff wellbeing and organisational efficiency. Yet it is complex requiring managers to balance often competing demands. Recognising this, WNSWLHD in partnership with Ministry of Health embarked upon a rostering improvement initiative to improve rostering practice and upskill roster managers.

The initiative comprised a series of structured educational webinars focused on different aspects of the rostering cycle underpinned by online training available via the NSW Health Rostering Capability Framework (RCF) and the use of the Allocate Optima solution. Alongside this, roster managers received one-on-one coaching and support from a team of local rostering experts. Roster Managers embarked upon a 90-day challenge to demonstrate improved performance against key rostering metrics.

Sponsorship and Local LeadershipThe initiative had strong sponsorship from the LHD Executive and facility managers which was critical in building momentum. Local expertise with an understanding of the rostering environment and specific challenges faced by roster managers was also invaluable in driving rostering improvements focused on individual roster characteristics.

A Commitment to Continuous ImprovementWNSW LHD have recognised that to continue to achieve excellence in rostering, a commitment to continuous improvement is required. The WNSWLHD Rostering Proficiency Program is part of an ongoing effort to continue to develop and mature rostering capability across the LHD making use of the many rostering resources and the best use of the Allocate Optima solution.

Key OutcomesThe WNSWLHD Rostering Proficiency Program underpinned by Allocate Optima, has shown demonstrable improvements in the timeliness, quality and effectiveness of rostering and proven that with executive commitment, local engagement and dedicated support significant improvements in rostering outcomes can be made. Key outcomes include;

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Corporate Partners

HFMA would like to thank its corporate partners for their ongoing support and commitment to the finance health sector.

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