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NRM Volunteer StrategySouth Australian Murray-Darling Basin

Copyright

© South Australian Murray-Darling Basin Natural Resources Management Board 2011.

This publication is copyrighted. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process without the prior permission of the SA MDB NRM Board. All requests and enquiries concerning reproduction and rights should be directed to the Regional Manager, South Australian Murray-Darling Basin Natural Resources Mangement Board, PO Box 2343, Murray Bridge SA 5253.

Disclaimer

Although reasonable care has been taken in preparing the information contained in this publication, neither the South Australian Murray-Darling Basin Natural Resources Management Board nor the other contributing authors accept any responsibility or liability for any losses of whatever kind arising from the interpretation or use of the information set out in this publication.

For more information

For more information about this publication please contact:

SA MDB NRM Board PO BOX 2343 Murray Bridge SA 5253 Phone: (08) 8532 1432 Email: [email protected]

Contents

Acknowledgements ..................................................................................... ii

Executive Summary.................................................................................... iii

Introduction ..................................................................................................1

NRM Volunteer Stakeholders ......................................................................3

Development of the Strategy .......................................................................6

Aim and Objectives......................................................................................9

Actions .......................................................................................................13

References ................................................................................................22

Appendix 1 - National Standards for Involving Volunteers in

Not-For-Profit Organisations......................................................................23

Appendix 2 - Acronyms..............................................................................24

Appendix 3 - Draft Training Plan................................................................25

SA Murray-Dar l ing Bas inNRM Volunteer Strategy

Thank you to those who helped in the development of the Volunteer Strategy, including:

• The Project Steering Group - Karen Bishop (Riverland West LAP), Alan Dickens

(Riverland West LAP), Gayle Drabsch (Murray Mallee LAP), Amy Goodman (SA MDB

NRM Board), Miranda Leckie (SA MDB NRM Board), Amy Lee (SA MDB NRM Board),

Kate Mason (SA MDB NRM Board), Faye McGoldrick (Mt Pleasant Natural Resources

Centre), Andrew Nicholls (Regional Council of Goyder), Carole Richardson (Goolwa to

Wellington LAP), Kerry Rosser (SA MDB NRM Board), Tiffany Schultz (River Murray

Urban Users LAP), Frances Simes (SA MDB NRM Board & Riverland West LAP) and

Jem Tesoriero (SA MDB NRM Board).

• Staff of Volunteering SA&NT - Sue Keith, Evelyn O’Loughlin, Kaye Mahomet, Denese

Wyatt and Erica Majba.

• Volunteering SA&NT consultants - Moira Deslandes and Angela DeConno.

• Everyone who contributed to the consultation process including reprsentatives from

the Adelaide and Mount Lofty Ranges NRM Board, Adelaide University, Angas River

Catchment Group, Berri Barmera LAP, Callington Kanmantoo Landcare Group,

Caloote Landcare Group, Conservation Volunteers Australia, Coorong District LAP,

Department of Environment and Natural Resources, Department of Sustainability,

Environment, Water, Population and Communities, Eastern Hills and Murray Plains

Catchment Group, Eyre Peninsula NRM Board, Finniss Catchment Group, Flaxley

Landcare Group, Flinders University, Friends of Gluepot, Friends of Parks Inc, Goolwa

to Wellington LAP, Kangaroo Island NRM Board, Lower Murray Irrigation, Loxton to

Bookpurnong LAP, Mallee and Coorong NRM Group, Mannum to Wellington LAP,

Mid Murray LAP, Mount Pleasant Natural Resource Centre, Murray Mallee LAP,

Nature Conservation Society of SA, Pike River Land Management Group, Pyap to

Kingston on Murray Land and Water Management Planning Committee, Rangelands

NRM Group, Ranges to River NRM Group, Renmark to the Border LAP, River Murray

Urban Users LAP, Riverland NRM Group, Riverland West LAP, SA MDB NRM Board

(Board and staff), SA Arid Lands NRM Board, South East NRM Board, Trees For Life

and University of South Australia.

• Everyone who contributed photographs and images including Anne Welsh

(Macclesfield Bushcare Group), Callie Nickolai (SA MDB NRM Board), Carol Schmidt

(DENR), Cindy Kakoschke (SA MDB NRM Board), Danielle Packer (SA MDB NRM

Board), Jayme Peltz (Mapping Services Australia), Jem Tesoriero (SA MDB NRM

Board), Jeremy Nelson (SA MDB NRM Board), Jodie Sommerville (SA MDB NRM

Board), Karen Bishop (Riverland West LAP), Kate Mason (SA MDB NRM Board), Liz

Schofield (Angas River Catchment Group), Lynn Newman (DENR), Richard Owen

(Hindmarsh Island Landcare Group), Steve Coombe (Eastern Hills and Murray Plains

Catchment Group), Sylvia Clarke (Angas Bremer Water Management Committee)

and Warrick Barnes (Mid Murray LAP).

• The Australian Government’s Caring for our Country program for funding the

production of the strategy.

Acknowledgements


ii

As active managers of natural resources, volunteers are vital to the achievement of natural resources management (NRM) outcomes through the gift of their time, expertise and resources. The South Australian Murray-Darling Basin Natural Resources Management (SA MDB NRM) Board acknowledges the valuable contribution of volunteers and is committed to supporting, recognising and retaining the involvement of these important community members.

Supporting volunteers is also an increasing focus of the funding available to NRM organisations. Ensuring that the SA MDB has a sound and effective system for managing NRM volunteers is therefore vital for maximising access to, and effective and efficient use of, NRM funding to support volunteers and volunteer programs.

In May 2010 the SA MDB NRM Board engaged Volunteering South Australia & Northern Territory (Volunteering SA&NT) to develop an NRM Volunteer Strategy for the Region.

The aim of the Volunteer Strategy is to increase the contribution of, and support for, NRM volunteering in the SA Murray-Darling Basin.

The development of this strategy was informed by extensive consultation and research that included:

• Stakeholder consultations (community forums, volunteering survey & stakeholder meetings)

• Desktop research

• SA MDB NRM Board document review

• National Standards for Volunteer Involvement in Not-for-Profit Organisations review.

From this extensive consultation and research eight objectives were identified for achieving the strategy’s aim:

1. Improve the recognition and acknowledgment of volunteer contributions and skills

2. Increase the recruitment of new volunteers

3. Ensure effective communication between volunteers and other stakeholders

4. Provide adequate funding to support volunteer programs

5. Ensure the safety and well being of NRM volunteers

6. Establish effective management and governance systems for volunteer programs

7. Develop the knowledge and skills of volunteers and volunteer managers

8. Ensure technical support is available to volunteers.

These objectives will be achieved through the combined contribution of the SA MDB NRM Board, community groups, including Local Action Planning (LAP) groups, and other stakeholders (eg not-for-profit organisations, schools and universities).

For each of the strategy’s objectives the range of actions required by each stakeholder is identified and discussed.

Executive Summary


iii

The South Australian Murray-Darling Basin (SA MDB) is one of South Australia’s most ecologically diverse regions extending over more than 5.6 million hectares; from the Victorian and New South Wales borders to the Murray mouth. The Region supports a wide range of flora, fauna, natural environments and human activities.

As active managers of natural resources, volunteers are vital to the achievement of natural resources management (NRM) outcomes through the gift of their time, expertise and resources. The South Australian Murray-Darling Basin Natural Resources Management (SA MDB NRM) Board acknowledges the valuable contribution of volunteers and is committed to supporting, recognising and retaining the involvement of these important community members.

“Another very important aspect for the People asset is volunteers in NRM,

as they bring life to the Region’s activities and offer their precious time and

resources for the greater good. The Board will continue to seek volunteer

involvement in NRM activities by attracting new volunteers and looking for

creative ways to support, recognise and retain the involvement of these

important community members” (SA MDB NRM Regional Plan).

From the SA MDB NRM community group insurance records it is known that at least 126 community groups representing more than 1813 volunteers contribute to NRM outcomes through their voluntary effort in the SA MDB through a range of activities, including: management, administration, supervision and undertaking on-ground works.

The challenges for volunteer engagement in the Region include:

• Increasing the number and diversity of people actively volunteering in the Region (age, background, skills)

• Improving the learning and development of volunteer managers and volunteers to ensure maximum effectiveness of their contribution

• Supporting existing volunteers to ensure their long term retention in volunteer programs.

In addressing these challenges this strategy will facilitate the achievement of targets for volunteer involvement in the region as defined in the SA MDB NRM Board Regional NRM Plan. The engagement of NRM volunteers in the Region will also support the achievement of many of the plan’s other biophysical and non-biophysical targets into the future.

The Volunteer Strategy will also support the achievement of volunteering objectives in the State Strategic Plan, the goals of the Department of Environment and Natural Resources Corporate Plan and Goal 3 of the State NRM Volunteer Committee’s 2009-10 Workplan – Ensure mechanisms are in place to reward he effort of individuals, groups and corporations that voluntarily contribute to NRM.

Introduction


1

Figure 1 – Volunteer Strategy Relationship to Regional NRM Plan – People Asset

Communities living sustainably

P1: “80% increase in the number people managing natural resources sustainably

by 2030”

P1.3: “Increase the level of NRM volunteering in the SA MDB NRM

Region above 1200 members” (Note already achieved)

P1.3.1:“Develop and provide support mechanisms for volunteers” P1.3.2: “Develop and implement awareness program to attract new volunteers” P1.3.3: “Develop and implement support, reward and recognition programs for volunteers”

Long term (20 yr) Resource Condition Targets

Intermediate term (3-5 yr) Management Action

Targets

SA MDB NRM

Volunteer Strategy

Asset Vision

Implementation

Engaging volunteers in the management of natural resources is an increasing focus of the funding that is available to support organisations involved in NRM. For example the single Australian Government funding target relating to community skills, knowledge and engagement from the 2010-11 Caring for our Country Business Plan (other than Indigenous engagement) is ‘To increase the recruitment and retention of volunteers in community groups involved in managing natural resources, over the next three years, in particular youth’. Ensuring that the SA MDB has a sound and effective system for managing NRM volunteers is therefore vital for maximising access to, and effective and efficient use of, NRM funding to support volunteers and volunteer programs.

The definition of volunteering for this strategy is:

• An activity which takes place through not-for-profit organisations or projects and is undertaken:

o for benefit to the community and the volunteer

o of the volunteer’s own free will and without coercion, and

o for no financial payment.

(adapted from Volunteering Australia – Definitions and Principles of Volunteering).


2

Co-ordination and co-operation between the many stakeholders involved in natural resources management across the SA MDB is essential for the successful achievement of positive environmental outcomes. The SA MDB NRM Board, community groups, other stakeholder groups and, of course, individual volunteers, are central to the implementation of this strategy.

SA MDB NRM BoardThe SA MDB NRM Board works with the local community to develop, budget for, and co-ordinate regional NRM plans and activities, including support for the activities of numerous volunteers working throughout the Region. In addition, four NRM Groups (Riverland, Rangelands, Mallee and Coorong, and Ranges to River) help the SA MDB NRM Board understand and respond to community needs.

Community groupsCommunity NRM groups operate regionally and locally across the SA MDB. These groups play a vital role in managing the Region’s natural resources. This strategy seperates community groups into two categories – Local Action Planning (LAP) groups and other community groups.

Local Action Planning (LAP) GroupsLAP groups are independent incorporated organisations that facilitate communities, landholders, industry and government to work together to address natural resource management issues. LAP groups play an important role in identifying and addressing local priority issues and translating National, State and Regional targets and initiatives into on-ground action. In comparison to most of the organisations covered in ‘other community groups’ section below, LAP groups are supported by staff and manage relatively large budgets. It is important to note that, although to a much lesser degree, other organisations can and do perform a similar role to LAP groups. References to LAP groups in this strategy are intended to also cover other such organisations.

Other community groupsLocal volunteer community groups undertake significant NRM activities in the SA MDB. These groups may be independent incorporated or un-incorporated organisations and play an important role in identifying and addressing local priority issues through on-ground action. The activities of these groups may be supported by paid staff from larger organisations such as the SA MDB NRM Board or LAPs. These groups usually focus on specific locations and issues and include organisations such as:

• Bushcare groups

• Catchment groups

• Coastcare groups

• Friends of Parks groups

• Landcare groups

• Land management groups

• Natural Resources Centres

• Sustainable production groups

• Wetland groups.

NRM Volunteer Stakeholders


3

Figure 2 - SA MDB Region, NRM Group areas, LAP areas and community groups*.


4

*Not all community groups are identified and locations are approximate where the group’s members

or activities occur across a large area.

Other stakeholder groupsOther volunteer-related stakeholder groups who contribute to, or who influence, NRM outcomes in the SA MDB include:

• State and federal government

• Local government / Councils

• Environmental not-for-profit organisations

• Community centres

• Industry / Business

• Schools / Academia.

Individual volunteersVolunteering is the practice of people working on behalf of others or the environment without being motivated by financial or material gain.

Volunteers contribute to all stakeholder groups involved in the management of natural resources in the SA MDB:

• Volunteers provide support for paid staff within the SA MDB NRM Board and also participate in Board committees

• LAP groups consist of volunteer committees and operate with minimal paid workforce, supported by volunteer contributions

• Most community groups are managed by volunteers and operate with a volunteer workforce.

Volunteer involvement in the SA MDB covers many activities, including:

• Management / governance / committee membership

• On ground works, eg:

o Pest plant and animal control

o Revegetation

o Ecological and hydrological monitoring

o Building/fencing

o Erosion control

• Project planning and management

• Supervision Administration support

• Marketing and communications support

• Catering

• Transport

• Provision of goods and services.

Volunteers may be a part of the local community or live outside the community they support

through their voluntary work.


5

The development of the Volunteer Strategy was informed by extensive research that included:

• Stakeholder consultations (community forums, volunteering survey, stakeholder meetings)

• Desktop research

• SA MDB NRM Board document review

• National Standards for Volunteer Involvement in Not-for-Profit Organisations review.

Stakeholder consultationsStakeholder consultations were designed to capture what is working well, what is not working well and ideas for improvement for NRM volunteer programs within the Region. 155 stakeholders across the SA MDB and metropolitan Adelaide contributed to the consultation process. Consultations consisted of community forums, a survey and individual stakeholder meetings, as summarised in Table 1.

Table 1 – Stakeholders Consultations

Number of Events ParticipantsCommunity forums 6 74Survey 1 61Stakeholder meetings 16 20Total 23 155

A volunteer survey was designed to capture feedback from people who could not attend the community forums. The survey included the demographics of the respondents, their assessment of the volunteer programs they were involved with and their ideas for improvement of these programs. The survey results indicated that:

• 83% of respondents were volunteers (some in addition to paid roles in NRM activities)

• 38% of respondents were part of a LAP group in some capacity (paid, volunteer, working on LAP projects)

• 61% of respondents were members of or involved with a community group

• 31% of respondents donated more than 20 hours of their time per month for NRM activities

• 32% of respondents donated less than 10 hours of their time per month for NRM activities

• 43% of respondents, who co-ordinated or supported volunteers, spent <8hrs per week on this activity

• Most respondents rated their organisation as managing volunteers well or very well across all topics surveyed.

Stakeholder meetings were held with representatives from:

• Environmental not-for-profit organisations - Conservation Volunteers Australia, Trees For Life, Nature Conservation Society of SA, Friends of Parks

Development of the Strategy


6

• Universities - Adelaide University, Flinders University, University of South Australia

• Other NRM Boards

• Corporate sector organisations

• Service clubs.

Desktop researchIn developing or modifying a volunteer program it is important to consider research and information regarding current volunteering trends and issues at international, national, state and regional levels. Examples of research resources used in the development of this strategy include:

• Australian Bureau of Statistics

• Volunteering Australia

• McGregor Tan Research

• NRM Boards

• Friends of Parks

• Volunteering SA&NT.

The research involved a review of published reports and web sites.

SA MDB NRM Board document reviewA range of documents were reviewed to identify areas for improvement including: the SA MDB NRM Board Regional Plan; SA MDB NRM Board polices for Human Resources, Occupational Health Safety & Welfare and Administration; and LAP and other community group funding agreements and report templates.

National Standards for Volunteer Involvement in Not-for-Profit Organisations reviewThe National Standards for Volunteer Involvement in Not-for-Profit Organisations, a framework for the management of volunteers, were used to provide structure to the community consultations, as an audit tool for evaluation of the SA MDB NRM Board documentation and as a quality check for the development of the Volunteer Strategy.

The Standards emphasise the importance of adopting a systems approach to managing volunteers; an approach that aims to meet the needs of volunteers so that they in turn are able to meet the needs of the organisation or community group they support.

The Standards cover eight aspects of volunteer involvement including:

1. Policies and Procedures

2. Management Responsibilities

3. Recruitment

4. Work and the Workplace

5. Training and Development


7

6. Service Delivery

7. Documentation and Records.

8. Continuous Improvement.

See Appendix 1 for an overview of the Standards.

The consultation and research methods and results are discussed in detail in the SA Murray-Darling Basin NRM Volunteer Strategy Research Report. The research results support investing in volunteer program infrastructure and skills development to achieve sustainable volunteer programs.


8

AimThe aim of the Volunteer Strategy is to increase the contribution of, and support for, NRM volunteering in the SA Murray-Darling Basin.

ObjectivesEight objectives were identified to support the achievement of the strategy’s aim. The objectives were all highlighted during consultations and are aligned to priorities identified through desktop research. The objectives will support volunteers and volunteer programs across all stakeholder groups involved with natural resource management activities in the SA MDB.

The objectives of this strategy are:

1. Improve the recognition and acknowledgment of volunteer contribution and skills

2. Increase the recruitment of new volunteers

3. Ensure effective communication between volunteers and other stakeholders

4. Provide adequate funding to support volunteer programs

5. Ensure the safety and well being of NRM volunteers

6. Establish effective management and governance systems for volunteer programs

7. Develop the knowledge and skills of volunteers and volunteer managers

8. Ensure technical support is available to volunteers.

Objective 1 - Improve the recognition and acknowledgement of volunteer contributions and skills.Recognition of volunteer contribution and skills was the most significant theme emerging from the consultation process.

The SA MDB NRM Board recognises volunteers in a number of ways including in the Regional Plan, community representation on the Board, community consultations, funding grants and recognition events. The SA MDB NRM Board will ensure that NRM volunteers are acknowledged, included, listened to and valued. This needs to be regularly reinforced through demonstrated actions.

Community group volunteers generally feel that they are well recognised within their group or organisation, however they do not feel their contribution is adequately recognised by government or the broader community.

Improved recognition of volunteers will contribute to increased volunteer retention as volunteers who feel their contributions are appreciated, recognised and valued are more likely to continue volunteering. Increased public recognition of volunteers will also raise the profile of volunteering and the awareness of volunteer opportunities within the community, leading to improved volunteer recruitment.

Aim and Objectives


9

Objective 2 - Increase the recruitment of new volunteers.Attracting new volunteers to NRM activities is a major challenge in the SA MDB. Innovative recruitment methods are needed to bring new volunteers into regional NRM projects as the local population ages and young people move out of the area. It is therefore important to attract young volunteers and to engage effectively with Adelaide and larger regional urban centres to attract new volunteers to ensure the long term sustainability of volunteer programs.

The SA MDB NRM Board will work with other stakeholders to develop innovative volunteer recruitment tools, increase volunteer recruitment skills and improve marketing of volunteer projects and roles within the SA MDB.

Improved recruitment and marketing strategies for volunteer programs will not only increase the number of volunteers contributing to NRM outcomes in the SA MDB but will also result in increased diversity in age, skills and background of the volunteers. It will also build a stronger engagement with, and improved NRM awareness of, urban based populations.

Objective 3 - Ensure effective communication between volunteers and other stakeholders.Effective communication is critical to recruiting, retaining and recognising volunteers. Information on volunteer positions, NRM projects, training workshops, funding opportunities and volunteer celebrations should be current, accurate and readily available to all stakeholders, including volunteers.

The potential of web sites and social networking tools should be fully exploited as a communication tool. Increased opportunities for face-to-face communication between stakeholders should also be encouraged to support the sharing of information and relationship building.

Improved communication between stakeholders will contribute to an increased awareness of volunteering and volunteer roles in the broader community. The skills of volunteer coordinators / managers and volunteers will be increased through improved communication and the sharing of knowledge and skills. Effective marketing of volunteer opportunities will increase the number of volunteers contributing to NRM outcomes.

Objective 4 - Provide adequate funding to support volunteer programs. While volunteers give their time and skills for free, funding is required to recruit, manage, recognise and reimburse volunteers for out-of-pocket expenses. Funding is also needed to support the communication and skills development that underpin volunteer programs.

The money available to community groups to support their volunteer projects is limited and access to grants is competitive, however, better management of the funds available will improve the outputs for volunteer groups and volunteer programs.


10

The SA MDB NRM Board will continue to support community groups through facilitating access to funds, for example through grant programs as they become available. The SA MDB NRM Board will also provide information on other funding opportunities and support skills development in fundraising for community groups and other volunteers.

A focus on increasing the funds available to support volunteers and better use of available funds will enable more volunteers to be more effectively supported.

Objective 5 - Ensure the safety and well being of NRM volunteers.Organisations with volunteers should ensure that their volunteers work in a safe environment and that they receive the support, training and protective equipment required for their roles.

Organisations with volunteers should also provide Volunteer Accident and Public Liability Insurance and be aware of their responsibilities under occupational health safety and welfare (OHS&W) legislation, including the requirement to have a Responsible Officer for some organisations. Risk management procedures should be aligned to the specific risks of the job.

The SA MDB NRM Board will continue to provide access to SAICORP Volunteer Insurance for community groups.

A focus on OHS&W and risk management will result in fewer accidents and contribute to improved volunteer retention.

Objective 6 - Establish effective management and governance systems for volunteer programs.The management of volunteers is a specialised field, requiring the same skills as any other human resources management role. NRM volunteers are often managed by people with a technical background who do not necessarily have people management skills or expertise. Volunteer organisation committees also require skills in governance to effectively guide their organisation towards achievement of their goals.

All volunteer involving organisations should administer and govern their volunteer programs in accordance with best practice for volunteer management to ensure volunteers work in a rewarding and enjoyable environment.

A focus on good administration and governance will contribute to improved volunteer satisfaction, retention and recruitment and facilitate the long-term sustainability of volunteer groups.


11

Objective 7 - Develop the knowledge and skills of volunteers and volunteer managers.Increasing volunteer participation, improving volunteer retention and attracting new volunteers into the SA MDB requires investing in volunteer programs and the development of knowledge and skills.

It is vital that volunteers have the knowledge and skills required to safely and effectively undertake their work.

It is also vital that people managing volunteers, projects and organisations have the ability to effectively perform these roles. Increasing the knowledge and skills of project managers, volunteer managers / co-ordinators and volunteer committees in volunteer management will improve the recruitment and retention of volunteers and underpins the achievement of all objectives in the Volunteer Strategy. Increasing project management and technical skills for volunteer groups and volunteers will improve the outcomes for NRM projects.

The SA MDB NRM Board will take a lead role in facilitating regional training programs that are affordable, accessible and meet the training needs of the Region.

Knowledge and skills development will directly support volunteer program sustainability and show a commitment to investing in the volunteers who ensure the delivery of NRM outcomes.

Objective 8 - Ensure technical support is available to volunteers.Natural resources management is a complex scientific discipline. For many community groups and volunteers access to technical advice and support is essential to ensure their volunteer effort produces successful outcomes that are aligned to the strategic NRM objectives for the Region.

Effective technical support will ensure that volunteer efforts are well-informed, effective and appropriate.


12

The strategy objectives will be achieved through the combined contribution of the SA MDB NRM Board, community groups and other stakeholders.

Actions and stakeholder responsibilities for the SA MDB Board, LAP groups, other community groups and other stakeholders are shown separately, however many actions flow across all stakeholders. The priority of specific actions will vary across the Region, over time and between stakeholder groups

The actions, recommendations and references to LAP groups are intended to also cover other organisations which may be performing a similar role to LAP groups in the Region.

The priority for implementing specific actions will vary across the Region, over time and between stakeholder groups.

All stakeholders will play an important role as information conduits between the SA MDB NRM Board / Government / NFP’s and community groups for information related to volunteering and actions in the Volunteer Strategy.

Actions

13


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n ev

ents

.

Offi

ce fo

r Vol

unte

ers

(OFV

):

•Vo

lunt

eer r

ecog

nitio

n ce

rtific

ates

•Vo

lunt

eer r

ecog

nitio

n ev

ents

•Vo

lunt

eer g

ifts

(dis

coun

t boo

ks)

•Aw

ards

.

Loca

l Gov

ernm

ent:

•Vo

lunt

eer r

ecog

nitio

n ce

rtific

ates

•Vo

lunt

eer r

ecog

nitio

n ev

ents

.

Bus

ines

s:

•D

onat

ion

of g

oods

and

ser

vice

s as

vo

lunt

eer g

ifts.

14


Obj

ectiv

e 2:

Incr

ease

the

recr

uitm

ent o

f new

vol

unte

ers.

Act

ions

for k

ey s

take

hold

ers:

SA M

DB

NR

M B

oard

Loca

l Act

ion

Plan

ning

Gro

ups

Oth

er C

omm

unity

Gro

ups

Oth

er S

take

hold

ers

•Id

entif

y vo

lunt

eerin

g ne

eds

and

oppo

rtuni

ties

with

in th

e S

A M

DB

N

RM

Boa

rd a

nd re

crui

t int

o th

ese

role

s

•Fa

cilit

ate

acce

ss to

vol

unte

er

recr

uitm

ent a

nd re

tent

ion

train

ing

•Fa

cilit

ate

an e

vent

vol

unte

erin

g ca

lend

ar

•W

ork

with

sta

keho

lder

s to

iden

tify,

fa

cilit

ate

and

reso

urce

sho

rt-te

rm

volu

ntee

r opp

ortu

nitie

s

•P

rom

ote

& a

dver

tise

volu

ntee

r po

sitio

ns in

SA

MD

B re

gion

•P

rom

ote

volu

ntee

r goo

d ne

ws

stor

ies

in m

edia

; rad

io, p

rint,

TV,

web

site

•S

uppo

rt co

rpor

ate

volu

ntee

r pr

ogra

ms

•S

uppo

rt un

iver

sity

vol

unte

er

prog

ram

s

•S

uppo

rt sc

hool

vol

unte

er p

rogr

ams

•S

uppo

rt ur

ban

base

d vo

lunt

eer

prog

ram

s

•S

uppo

rt to

uris

t vol

unte

er p

rogr

ams

•P

artn

er w

ith e

nviro

nmen

tal N

FP’s

as

a s

ourc

e of

vol

unte

ers

•Li

nk w

ith m

igra

nt c

omm

uniti

es

•In

clud

e re

crui

tmen

t cos

ts

(pro

mot

ion,

trav

el, r

eim

burs

emen

t, et

c) in

com

mun

ity s

mal

l gra

nts

prog

ram

.

•Id

entif

y vo

lunt

eerin

g ne

eds

and

oppo

rtuni

ties

with

in th

e LA

P an

d re

crui

t int

o th

ese

role

s

•A

cces

s vo

lunt

eer r

ecru

itmen

t and

re

tent

ion

train

ing

•A

cces

s vo

lunt

eers

thro

ugh:

o

Cor

pora

te v

olun

teer

pro

gram

s

o

Uni

vers

ity v

olun

teer

pro

gram

s

o

Sch

ool v

olun

teer

pro

gram

s

o

Urb

an v

olun

teer

pro

gram

s

o

Virtu

al v

olun

teer

pro

gram

s

o

Tour

ist v

olun

teer

pro

gram

s

o

Env

ironm

enta

l NFP

’s

partn

ersh

ips

o

Mig

rant

com

mun

ities

•W

ork

with

sta

keho

lder

s to

iden

tify,

co

-ord

inat

e an

d re

sour

ce s

hort-

term

vo

lunt

eer o

ppor

tuni

ties

•R

ecru

it ne

w lo

cal c

omm

unity

m

embe

rs o

nto

LAP

com

mitt

ees

and

as v

olun

teer

s (e

g vi

a la

nd a

gent

s)

•P

rom

ote

volu

ntee

r opp

ortu

nitie

s in

LA

P ar

ea v

ia n

ewsl

ette

rs, w

eb s

ite

etc

•U

se y

outh

-frie

ndly

com

mun

icat

ion

tool

s to

targ

et y

oung

er v

olun

teer

s

•S

uppo

rt yo

uth

enga

gem

ent p

roje

cts

(you

th c

ounc

ils, w

ater

wat

ch, w

eed

war

riors

etc

)

•In

clud

e re

crui

tmen

t cos

ts

(pro

mot

ion,

trav

el, r

eim

burs

emen

t, et

c) in

pro

ject

bud

gets

.

•Id

entif

y vo

lunt

eerin

g ne

eds

and

oppo

rtuni

ties

and

recr

uit i

nto

thes

e ro

les

•A

cces

s vo

lunt

eer r

ecru

itmen

t and

re

tent

ion

train

ing

•P

rovi

de in

form

atio

n to

LA

P’s

/ S

A M

DB

NR

M B

oard

on:

o

Eve

nts

requ

iring

vol

unte

ers

o

Volu

ntee

r pos

ition

s av

aila

ble

o

Goo

d ne

ws

stor

ies

•A

cces

s vo

lunt

eers

thro

ugh:

o

Cor

pora

te v

olun

teer

pro

gram

o

Uni

vers

ity v

olun

teer

pro

gram

o

Sch

ools

vol

unte

er p

rogr

am

o

Urb

an v

olun

teer

pro

gram

s

o

Virtu

al v

olun

teer

pro

gram

s

o

Tour

ist v

olun

teer

pro

gram

s

o

Env

ironm

enta

l NFP

’s

partn

ersh

ips

o

Mig

rant

com

mun

ities

•Lo

cal l

evel

recr

uitin

g

•C

omm

unic

ate

to n

ew la

ndho

lder

s

(eg

via

land

age

nts)

•Ta

rget

pop

ulat

ions

of l

ocal

larg

er

tow

ns if

nee

d ne

w m

embe

rs

•U

se y

outh

frie

ndly

com

mun

icat

ion

tool

s to

targ

et y

oung

er v

olun

teer

s

•In

clud

e re

crui

tmen

t cos

ts

(pro

mot

ion,

trav

el, r

eim

burs

emen

t, et

c) in

pro

ject

bud

gets

.

Trai

ning

pro

vide

rs:

•Vo

lunt

eerin

g S

A&

NT

•TA

FE

Pos

ition

adv

ertis

ing:

•Vo

lunt

eerin

g S

A&

NT

•G

o Vo

lunt

eer.

Par

tner

ship

s:

•Vo

lunt

eerin

g S

A&

NT

•U

nive

rsiti

es

•C

onse

rvat

ion

Volu

ntee

rs A

ustra

lia

•Tr

ees

For L

ife

•N

atur

e C

onse

rvat

ion

Soc

iety

•S

choo

ls

•B

usin

ess

•Lo

cal c

ounc

ils

•Lo

cal m

edia

•Lo

cal m

edia

•C

hurc

hes

and

chur

ch g

roup

s

•S

porti

ng a

nd s

ervi

ce c

lubs

.

15


Obj

ectiv

e 3:

Ens

ure

effe

ctiv

e co

mm

unic

atio

n be

twee

n vo

lunt

eers

and

oth

er s

take

hold

ers.

Act

ions

for k

ey s

take

hold

ers:

SA M

DB

NR

M B

oard

Loca

l Act

ion

Plan

ning

Gro

ups

Oth

er C

omm

unity

Gro

ups

Oth

er S

take

hold

ers

Info

rmat

ion

diss

emin

atio

n:

•C

omm

unic

ate

Volu

ntee

r Stra

tegy

to

all

stak

ehol

ders

thro

ugh

web

si

te, n

ewsl

ette

rs a

nd d

irect

co

mm

unic

atio

n

•S

A M

DB

NR

M B

oard

web

site

o

Info

rmat

ion

and

reso

urce

s av

aila

ble

thro

ugh

web

site

o

Link

s to

com

mun

ity g

roup

s on

w

eb s

ite

o

Feed

back

and

Q&

A fa

cilit

y on

w

eb s

ite

•D

istri

butio

n of

new

slet

ters

feat

urin

g vo

lunt

eer s

torie

s

•D

istri

butio

n of

fact

she

ets

abou

t vo

lunt

eer p

roje

cts

and

volu

ntee

r su

ppor

t res

ourc

es

•M

aint

ain

and

use

up-to

-dat

e C

AR

E

Team

dis

tribu

tion

list.

Even

ts:

•Fa

cilit

ate

a pr

ogra

m o

f reg

iona

l ne

twor

king

eve

nts

and

foru

ms

•Fa

cilit

ate

the

deve

lopm

ent o

f a

regi

onal

eve

nts

cale

ndar

.

Infr

astr

uctu

re:

•P

rovi

sion

of v

olun

teer

ban

ners

for

use

in p

rom

otio

nal a

ctiv

ities

•In

clud

e co

mm

unic

atio

ns a

ctiv

ities

an

d co

sts

as e

ligib

le fo

r fun

ding

in

com

mun

ity s

mal

l gra

nts

prog

ram

.

Info

rmat

ion

diss

emin

atio

n:

•D

isse

min

ate

info

rmat

ion

to

com

mun

ity g

roup

s an

d vo

lunt

eers

w

ithin

LA

P ar

ea

•Im

prov

ed q

ualit

y, q

uant

ity a

nd

cons

iste

ncy

of in

form

atio

n on

LA

P w

eb s

ites

•E

ffect

ive

dist

ribut

ion

of n

ewsl

ette

rs

•E

nsur

e ef

fect

ive

com

mun

icat

ion

with

in L

AP

grou

p.

Even

ts:

•C

ontri

bute

to th

e de

velo

pmen

t and

up

datin

g of

regi

onal

eve

nts

cale

ndar

•C

o-or

dina

te a

pro

gram

of l

ocal

ne

twor

king

eve

nts

•P

artic

ipat

e in

net

wor

king

eve

nts

and

foru

ms.

Info

rmat

ion

diss

emin

atio

n:

•D

isse

min

ate

info

rmat

ion

to g

roup

m

embe

rs a

nd v

olun

teer

s

•P

rovi

de fe

edba

ck to

SA

MD

B

NR

M B

oard

and

LA

Ps

prom

otin

g vo

lunt

eer n

ews

and

stor

ies

•P

rovi

de S

A M

DB

NR

M B

oard

w

ith a

ccur

ate

info

rmat

ion

on

grou

p ac

tiviti

es a

nd v

olun

teer

s vi

a S

AIC

OR

P in

sura

nce

and

othe

r re

porti

ng

•E

nsur

e ef

fect

ive

com

mun

icat

ion

with

in g

roup

.

Even

ts:

•C

ontri

bute

to th

e de

velo

pmen

t and

up

datin

g of

regi

onal

eve

nts

cale

ndar

•P

artic

ipat

e in

net

wor

king

eve

nts

and

foru

ms.

•P

rint a

nd b

road

cast

med

ia

•C

ounc

ils

•C

omm

unity

cen

tres

•N

atur

al R

esou

rce

Cen

tres.

16


Obj

ectiv

e 4:

Pro

vide

ade

quat

e fu

ndin

g to

sup

port

vol

unte

er p

rogr

ams.

Act

ions

for k

ey s

take

hold

ers:

SA M

DB

NR

M B

oard

Loca

l Act

ion

Plan

ning

Gro

ups

Oth

er C

omm

unity

Gro

ups

Oth

er S

take

hold

ers

Dis

sem

inat

ion

of fu

nds:

•P

rovi

de s

tream

lined

acc

ess

to

fund

ing

to s

uppo

rt co

mm

unity

gr

oups

and

vol

unte

ers

with

in th

e R

egio

n

•P

rovi

de s

tream

lined

acc

ess

to

com

mun

ity g

rant

pro

gram

s fo

r co

mm

unity

vol

unte

er p

rogr

ams

•E

nsur

e fu

ndin

g ag

reem

ents

are

co

nsis

tent

with

NR

M V

olun

teer

S

trate

gy

•B

uild

vol

unte

er s

uppo

rt co

sts

into

pr

ojec

t bud

gets

whe

re a

ppro

pria

te.

Sour

cing

fund

s:

•S

ourc

e m

ajor

gov

ernm

ent a

nd o

ther

fu

ndin

g on

beh

alf o

f all

stak

ehol

ders

•Id

entif

y no

n-B

oard

fund

ing

sour

ces

(gov

ernm

ent g

rant

s, p

hila

nthr

opy

gran

ts) a

nd c

omm

unic

ate

to

com

mun

ity g

roup

s an

d vi

a w

eb s

ite

•A

ssis

t com

mun

ity g

roup

s w

ith

corp

orat

e vo

lunt

eerin

g an

d fu

ndra

isin

g

•Fa

cilit

ate

acce

ss to

regi

onal

tra

inin

g on

gra

nt a

pplic

atio

n w

ritin

g, fu

ndra

isin

g an

d pr

ojec

t m

anag

emen

t and

fund

rais

ing.

Sour

cing

fund

s:

•P

rom

ote

avai

labi

lity

of fu

ndin

g to

co

mm

unity

gro

ups

and

volu

ntee

rs

with

in L

AP

area

•A

cces

s B

oard

and

non

-Boa

rd

fund

ing

sour

ces

(gov

ernm

ent

gran

ts, p

hila

nthr

opy

gran

ts)

•S

uppo

rt co

mm

unity

vol

unte

er

grou

ps w

ith fu

ndin

g w

here

ap

prop

riate

•A

ssis

t com

mun

ity g

roup

s to

pla

n vo

lunt

eer p

roje

cts

and

deve

lop

fund

ing

prop

osal

s

•A

ssis

t com

mun

ity g

roup

s w

ith

corp

orat

e vo

lunt

eerin

g an

d fu

ndra

isin

g.

Man

agin

g fu

nds:

•E

nsur

e LA

P / N

RM

B fu

ndin

g ag

reem

ents

are

con

sist

ent w

ith

Reg

iona

l Stra

tegy

•A

ttend

trai

ning

on

gran

t app

licat

ion

writ

ing,

fund

rais

ing

and

proj

ect

man

agem

ent

•B

uild

vol

unte

er s

uppo

rt co

sts

into

pr

ojec

t bud

gets

:

o

Rec

ruitm

ent

o

Tran

spor

t

o

Sup

ervi

sion

.

•A

cces

s S

A M

DB

NR

M B

oard

, LA

P an

d ot

her f

undi

ng s

ourc

es

(gov

ernm

ent g

rant

s, p

hila

nthr

opy

gran

ts) t

o su

ppor

t vol

unte

ers

•A

ttend

trai

ning

on

gran

t app

licat

ion

writ

ing,

fund

rais

ing

and

proj

ect

man

agem

ent i

f nee

ded

•D

evel

op c

orpo

rate

spo

nsor

ship

and

fu

ndra

isin

g pr

ogra

ms.

Volu

ntee

ring

SA&

NT:

Trai

ning

cou

rses

incl

udin

g:

•G

rant

App

licat

ion

Writ

ing

•P

roje

ct M

anag

emen

t.

TAFE

:

Trai

ning

cou

rses

incl

udin

g:

•P

roje

ct M

anag

emen

t

•R

epor

t Writ

ing

•Fi

nanc

ial M

anag

emen

t.

Gra

nt in

form

atio

n:

ww

w.o

fv.s

a.go

v.au

/gra

nts.

htm

ww

w.g

rant

slin

k.go

v.au

/

ww

w.p

hila

nthr

opy.

org.

au/.

17


Obj

ectiv

e 5:

Ens

ure

the

safe

ty a

nd w

ell b

eing

of N

RM

vol

unte

ers.

Act

ions

for k

ey s

take

hold

ers:

SA M

DB

NR

M B

oard

Loca

l Act

ion

Plan

ning

Gro

ups

Oth

er C

omm

unity

Gro

ups

Oth

er S

take

hold

ers

Wor

k pr

actic

es:

•P

rom

ote

good

OH

S&

W p

ract

ices

•C

ompl

y w

ith O

HS

&W

requ

irem

ents

.

Trai

ning

& d

evel

opm

ent:

•Fa

cilit

ate

acce

ss to

regi

onal

trai

ning

fo

r:

o

OH

W&

S

o

Res

pons

ible

Offi

cer

o

Wor

k pr

actic

es (s

afe

chem

ical

, eq

uipm

ent u

se, e

tc)

o

Ris

k ev

alua

tion

and

man

agem

ent

•In

clud

e P

PE

, OH

S&

W tr

aini

ng e

tc

as e

ligib

le fo

r fun

ding

in c

omm

unity

sm

all g

rant

s pr

ogra

m

•In

clud

e sa

fety

cos

ts in

gra

nt

prog

ram

s.

Insu

ranc

e:

•C

o-or

dina

te S

AIC

OR

P vo

lunt

eers

in

sura

nce

for c

omm

unity

gro

ups

•E

duca

te c

omm

unity

gro

ups

abou

t S

AIC

OR

P in

sura

nce.

Wor

k pr

actic

es:

•C

ompl

y w

ith O

HS

&W

requ

irem

ents

•P

rom

ote

good

OH

S&

W p

ract

ices

•N

etw

ork

with

in L

AP

grou

ps to

de

velo

p co

nsis

tent

and

effe

ctiv

e sa

fety

and

risk

man

agem

ent

syst

ems.

Trai

ning

& d

evel

opm

ent:

•A

cces

s tra

inin

g on

OH

W&

S a

nd

safe

wor

k pr

actic

es

•A

cces

s R

espo

nsib

le O

ffice

r tra

inin

g.

Insu

ranc

e:

•P

rovi

de in

sura

nce

for L

AP

volu

ntee

rs –

pub

lic li

abili

ty,

prof

essi

onal

inde

mni

ty a

nd

volu

ntee

r acc

iden

t

•P

rom

ote

SA

ICO

RP

insu

ranc

e to

vo

lunt

eer g

roup

s w

ithin

LA

P ar

ea.

Wor

k pr

actic

es:

•C

ompl

y w

ith O

HS

&W

requ

irem

ents

•P

rom

ote

good

OH

S&

W p

ract

ices

.

Trai

ning

& d

evel

opm

ent:

•A

cces

s tra

inin

g on

OH

W&

S

•A

cces

s R

espo

nsib

le O

ffice

r tra

inin

g,

if ap

prop

riate

•A

cces

s ris

k m

anag

emen

t tra

inin

g an

d re

sour

ces

•E

nsur

e vo

lunt

eers

are

trai

ned

in

safe

wor

k pr

actic

es w

here

requ

ired.

Insu

ranc

e:

•P

rovi

de v

olun

teer

pro

tect

ion

insu

ranc

e.

Trai

ning

and

reso

urce

pro

vide

rs:

•Vo

lunt

eerin

g S

A&

NT

•TA

FE

•B

usin

ess

SA

•C

onse

rvat

ion

Volu

ntee

rs A

ustra

lia

•Fr

iend

s of

Par

ks.

18


Obj

ectiv

e 6:

Est

ablis

h ef

fect

ive

man

agem

ent a

nd g

over

nanc

e sy

stem

s fo

r vol

unte

er p

rogr

ams.

Act

ions

for k

ey s

take

hold

ers:

SA M

DB

NR

M B

oard

Loca

l Act

ion

Plan

ning

Gro

ups

Oth

er C

omm

unity

Gro

ups

Oth

er S

take

hold

ers

Wor

k pr

actic

es a

nd s

uppo

rt:

•U

se e

ffect

ive

man

agem

ent a

nd

gove

rnan

ce p

ract

ices

•P

rovi

de a

cces

s to

vol

unte

er

man

agem

ent i

nfra

stru

ctur

e su

ppor

t su

ch a

s po

licy

and

proc

edur

e te

mpl

ates

•In

clud

e vo

lunt

eer m

anag

emen

t co

sts

in g

rant

pro

gram

s

•P

rom

ote

good

man

agem

ent a

nd

gove

rnan

ce p

ract

ices

whe

re

poss

ible

in n

ewsl

ette

rs, w

ebsi

te a

nd

othe

r com

mun

icat

ions

.

Trai

ning

and

dev

elop

men

t:

•Fa

cilit

ate

acce

ss to

regi

onal

trai

ning

on

vol

unte

er m

anag

emen

t

•Fa

cilit

ate

acce

ss to

regi

onal

go

vern

ance

trai

ning

for N

FP

com

mitt

ees

•Fa

cilit

ate

regi

onal

pee

r lea

rnin

g fo

rum

s to

pro

mot

e ex

ampl

es o

f ef

fect

ive

volu

ntee

r man

agem

ent

•Tr

ain

rele

vant

SA

MD

B N

RM

Boa

rd

staf

f in

volu

ntee

r man

agem

ent.

Wor

k pr

actic

es a

nd s

uppo

rt:

•U

se e

ffect

ive

man

agem

ent a

nd

gove

rnan

ce p

ract

ices

•S

uppo

rt co

mm

unity

gro

ups

with

in

LAP

area

with

man

agem

ent a

nd

gove

rnan

ce is

sues

.

Trai

ning

and

dev

elop

men

t:

•A

cces

s tra

inin

g in

vol

unte

er

man

agem

ent f

or v

olun

teer

co

ordi

nato

rs

•A

cces

s go

vern

ance

trai

ning

for L

AP

com

mitt

ees

•N

etw

ork

with

in L

AP

grou

ps to

de

velo

p co

nsis

tent

and

effe

ctiv

e vo

lunt

eer m

anag

emen

t sys

tem

s.

Wor

k pr

actic

es:

•U

se e

ffect

ive

man

agem

ent a

nd

gove

rnan

ce p

ract

ices

•D

evel

op m

anag

emen

t sys

tem

s ap

prop

riate

to th

e gr

oup.

Trai

ning

and

dev

elop

men

t:

•A

cces

s tra

inin

g in

vol

unte

er

man

agem

ent f

or v

olun

teer

co

ordi

nato

rs

•A

cces

s go

vern

ance

trai

ning

for

com

mitt

ee m

embe

rs.

Trai

ning

pro

vide

rs:

•Vo

lunt

eerin

g S

A&

NT

•TA

FE

•B

usin

ess

SA

•C

onse

rvat

ion

Volu

ntee

rs A

ustra

lia.

Polic

y, p

roce

dure

and

tem

plat

e as

sist

ance

:

•Vo

lunt

eerin

g S

A&

NT

•B

usin

ess

SA

•C

onse

rvat

ion

Volu

ntee

rs A

ustra

lia

•W

orkp

lace

Hor

izon

s

•O

ur C

omm

unity

Pol

icy

Ban

k.

19


Obj

ectiv

e 7:

Dev

elop

the

know

ledg

e an

d sk

ills

of v

olun

teer

s an

d vo

lunt

eer m

anag

ers.

Act

ions

for k

ey s

take

hold

ers:

SA M

DB

NR

M B

oard

Loca

l Act

ion

Plan

ning

Gro

ups

Oth

er C

omm

unity

Gro

ups

Oth

er S

take

hold

ers

Trai

ning

opp

ortu

nitie

s:

•C

ondu

ct a

trai

ning

nee

ds a

naly

sis

for S

A M

DB

NR

M B

oard

sta

ff an

d vo

lunt

eers

•C

ondu

ct a

trai

ning

nee

ds a

naly

sis

for c

omm

unity

gro

ups

•D

evel

op a

regi

onal

trai

ning

pro

gram

ba

sed

on id

entifi

ed p

riorit

ies

•Fa

cilit

ate

deliv

ery

of tr

aini

ng

acco

rdin

g to

iden

tified

prio

ritie

s

•A

ttend

trai

ning

as

iden

tified

by

train

ing

need

ana

lysi

s

•In

corp

orat

e tra

inin

g / e

duca

tion

as

an in

tegr

al p

art o

f vol

unte

er p

roje

cts

•W

here

eve

r pos

sibl

e pr

ovid

e ac

cess

to

acc

redi

ted

train

ing.

Trai

ning

sup

port

:

•P

rom

ote

train

ing

oppo

rtuni

ties

to

com

mun

ity g

roup

s

•In

clud

e vo

lunt

eer t

rain

ing

cost

s as

el

igib

le fo

r fun

ding

in c

omm

unity

sm

all g

rant

s pr

ogra

m.

Trai

ning

opp

ortu

nitie

s:

•A

ttend

trai

ning

as

iden

tified

by

train

ing

need

ana

lysi

s

•E

ncou

rage

vol

unte

ers

to a

ttend

tra

inin

g

•C

ondu

ct a

trai

ning

nee

ds a

naly

sis

and

com

mun

icat

e id

entifi

ed

prio

ritie

s of

LA

P an

d co

mm

unity

gr

oups

to th

e S

A M

DB

NR

M B

oard

•In

corp

orat

e tra

inin

g / e

duca

tion

as a

n in

tegr

al p

art o

f vol

unte

er

proj

ects

.

Trai

ning

sup

port

:

•P

rom

ote

train

ing

oppo

rtuni

ties

to

LAP

grou

ps a

nd c

omm

unity

gro

ups

•In

clud

e vo

lunt

eer t

rain

ing

cost

s in

pr

ojec

t bud

gets

.

•C

ondu

ct a

trai

ning

nee

ds a

naly

sis

and

com

mun

icat

e id

entifi

ed

prio

ritie

s to

LA

P gr

oups

or S

A M

DB

N

RM

Boa

rd

•A

ttend

trai

ning

as

iden

tified

by

train

ing

need

ana

lysi

s

•E

ncou

rage

vol

unte

ers

to a

ttend

tra

inin

g

•In

corp

orat

e tra

inin

g / e

duca

tion

as a

n in

tegr

al p

art o

f vol

unte

er

proj

ects

.

•In

clud

e vo

lunt

eer t

rain

ing

cost

s in

pr

ojec

t bud

gets

.

Trai

ning

pro

vide

rs:

•Vo

lunt

eerin

g S

A&

NT

•TA

FE

•B

usin

ess

SA

•C

onse

rvat

ion

Volu

ntee

rs A

ustra

lia

•Tr

ees

For L

ife

•N

atur

e C

onse

rvat

ion

Soc

iety

•U

nive

rsiti

es

•S

A G

over

nmen

t

•w

ww

.our

com

mun

ity.c

om.a

u.

A dr

aft t

rain

ing

plan

is in

clud

ed in

App

endi

x 3.

20


Obj

ectiv

e 8:

Ens

ure

tech

nica

l sup

port

is a

vaila

ble

to v

olun

teer

s.

Act

ions

for k

ey s

take

hold

ers:

SA M

DB

NR

M B

oard

Loca

l Act

ion

Plan

ning

Gro

ups

Oth

er C

omm

unity

Gro

ups

Oth

er S

take

hold

ers

Reg

iona

l sup

port

:

•P

rovi

de te

chni

cal s

uppo

rt fo

r co

mm

unity

gro

ups

•In

clud

e te

chni

cal t

rain

ing

topi

cs

such

as

wet

land

mon

itorin

g, s

ite

surv

eyin

g, e

tc in

trai

ning

cal

enda

r

•In

clud

e te

chni

cal s

uppo

rt co

sts

as

elig

ible

for f

undi

ng in

com

mun

ity

smal

l gra

nts

prog

ram

•P

rovi

de te

chni

cal “

help

des

k”

thro

ugh

web

site

•E

ncou

rage

cul

ture

of S

A M

DB

NR

M

Boa

rd te

chni

cal o

ffice

rs v

alui

ng a

nd

assi

stin

g vo

lunt

eers

.

LAP

area

sup

port

:

•Te

chni

cal s

uppo

rt fo

r com

mun

ity

grou

ps c

o-or

dina

ted

or p

rovi

ded

by

LAP

staf

f

•P

rom

ote

tech

nica

l tra

inin

g an

d av

aila

bilit

y of

tech

nica

l sup

port

to

com

mun

ity g

roup

s

•Id

entif

y an

d co

mm

unic

ate

tech

nica

l su

ppor

t prio

ritie

s in

are

a to

SA

MD

B

NR

M B

oard

.

Tech

nica

l dev

elop

men

t:

•A

ttend

rele

vant

tech

nica

l tra

inin

g.

Tech

nica

l dev

elop

men

t:

•C

omm

unic

ate

tech

nica

l sup

port

prio

ritie

s an

d ne

eds

to L

AP

grou

ps

or S

A M

DB

NR

M B

oard

•A

cces

s te

chni

cal s

uppo

rt

•A

ttend

rele

vant

tech

nica

l tra

inin

g

•S

hare

loca

l exp

ertis

e w

ithin

/ be

twee

n gr

oups

.

Tech

nica

l adv

ice:

•C

onse

rvat

ion

Volu

ntee

rs A

ustra

lia

•Tr

ees

For L

ife

•N

atur

e C

onse

rvat

ion

Soc

iety

•U

nive

rsiti

es

•S

A G

over

nmen

t

•G

reen

ing

Aus

tralia

•O

ther

loca

l con

tract

ors

and

cons

ulta

nts.

21


ABS Voluntary Work Australia 2006 Report.

Adelaide and Mount Lofty Ranges NRM Board web site.

Alinytjara Wilurara NRM Board web site.

Berri Barmera Local Action Planning Associations web site.

Eastern Hills and Murray Plains Catchment Group web site.

Eyre Peninsula NRM Board web site.

Volunteer Program Management: An Essential Guide, 3rd Edition, Joy Noble AM, Louise Rodgers & Andy Fryar (2010), Volunteering SA Inc, South Australia.

Kangaroo Island NRM Board web site.

Loxton to Bookpurnong Local Action Planning Associations web site.

Mannum to Wellington Local Action Planning Committee web site.

Murray Mallee Local Action Planning Association web site.

Northern and Yorke NRM Board web site.

Renmark to the Border Local Action Planning Association web site.

River Murray Urban Users Local Action Planning Committee web site.

Riverland West Local Action Planning Association web site.

Riverland West Local Action Planning Association web site.

SA MDB NRM Board Annual Report.

SA MDB NRM Board Communication Strategy Research, McGregor Tan Research.

SA MDB NRM Board Policies and Procedures.

SA MDB NRM Board Regional Plan.

SA MDB NRM Board Web site.

South Australian Arid Lands NRM Board web site.

South East NRM Board web site.

United Nations (2010) International Year of the Volunteer +10 Global Action Plan, United Nations, Bonn, Germany.

Volunteering Australia (2001) National Standards for Involving Volunteers in Not-For-Profit Organisations, 2nd edition, Volunteering Australia Inc, Melbourne, Australia.

Volunteering Australia (2003) National Standards Implementation Guide for Not-For-Profit Organisations Involving Volunteers, 2nd edition, Volunteering Australia Inc, Melbourne, Australia.

Volunteering Australia (2003) National Standards Workbook and Resources Kit for Implementing the National Standards for Involving Volunteers in Not-For-Profit Organisations, Volunteering Australia Inc, Melbourne, Australia.

Volunteering Australia (2005). Definitions and Principles of Volunteering.

Volunteering Australia (2009). Review of the National Standards for Involving Organisations in Not-for-Profit Organisations Phase 1: Initial Consultation.

Volunteering Australia (2010). National Survey of Volunteering Issues.


22

References

National Standards for Involving Volunteers in Not-for-Profit Organisations

1. Policies and Procedures

Establish a policy and procedural framework to provide direction and structure to the way volunteers are managed.

The organisational philosophy for involving volunteers.

2. Management Responsibility

Establish a management system to effectively implement volunteer policy directions.

3. Recruitment, Selection and Orientation

Ensure that the process of recruiting volunteers is (1) non-discriminatory, (2) controlled, and (3) meets the needs of both volunteers and the organisation.

A planned and systematic approach to recruiting and selecting volunteers will provide the best possible basis for attracting and keeping the optimum number of effective volunteers.

4. Work and the Workplace

Ensure that gains made in recruiting, selecting and orienting volunteers are consolidated by providing volunteers with satisfying work within a supported environment.

Processes and procedures that control monitor and review the work of volunteers and the environment in which that work takes place. Processes and procedures build on two basic rights of volunteers – the right to satisfying and meaningful work, and the right to work in a healthy and safe environment.

5. Training and Development

Provision of needs-based training for volunteers includes; work performance skills, organisational development skills such as teamwork, communication and problem solving.

Support of volunteers, including providing feedback to volunteers about work and giving appropriate recognition to the contribution volunteers make to the organisation and community as a whole.

6. Service Delivery

Processes involved in volunteers delivering a service or product should be reviewed and updated and carried out under with specified service delivery standards.

7. Documentation and Records

Control of all documents and records relating to the operation of the volunteer management system.

8. Continuous Improvement

A pro-active and planned approach to assess the effectiveness of its volunteer management system.


Appendix 1

23

Acronyms

CALD Culturally and Linguistically Diverse

CVA Conservation Volunteers Australia

DENR Department of Environment and Natural Resources

LAP Local Action Planning

NFP Not for profit

NRM Natural resources management

OFV SA Government Office for Volunteers

OHS&W Occupational health, safety and welfare

PPE Personal protective equipment

SA MDB South Australian Murray-Darling Basin

SA MDB NRM South Australian Murray-Darling Basin Natural Resources Management

TAFE SA SA Government Technical and Further Education

TFL Trees For Life

VSA&NT Volunteering South Australia and Northern Territory


24

Appendix 2


Appendix 3

25

Draft Training Plan

A draft training plan is provided in the following tables.

Training is provided by a range of organisations including, but not limited to, VSA&NT, CVA, TFL, Business SA and TAFE SA.

Most training is available on a fee for service basis with some organisations also providing free workshops.

Reference to Volunteer Coordinators / Supervisors includes both paid and volunteer positions.

Suggested participants for each training topic are indicated with a .

Exam

ples

of

Vo

lunt

eer C

omm

ittee

M

embe

rsLA

P O

ffice

rsVo

lunt

eer

Coo

rdin

ator

s /

Supe

rvis

ors

Volu

ntee

rs

Cou

rses

Trai

ners

Tech

nica

lS

trate

gies

for i

mpr

ovin

g bi

odiv

ersi

ty o

utco

mes

TF

L

Bus

h fo

r Life

TFL

Env

ironm

enta

l Res

tora

tion

Tech

niqu

esTA

FE

Che

mic

al c

ertifi

catio

nVa

rious

Equ

ipm

ent u

seVa

rious

Proj

ect /

Ris

k M

anag

emen

t

In S

afe

Han

dsC

VA

Intro

duct

ion

to R

isk

Man

agem

ent

VS

A&

NT

Dev

elop

ing

Gra

nt A

pplic

atio

nsV

SA

&N

T

Rep

ort W

ritin

gD

ynam

ic

Gra

nt W

ritin

gD

ynam

ic

Pro

ject

Man

agem

ent

Dyn

amic


26

Exam

ples

of

Vo

lunt

eer C

omm

ittee

M

embe

rsLA

P O

ffice

rsVo

lunt

eer

Coo

rdin

ator

s /

Supe

rvis

ors

Volu

ntee

rs

Cou

rses

Trai

ners

OH

S&W

Firs

t Aid

Cer

tifica

teS

t Joh

ns

Intro

duct

ion

to O

HS

&W

VS

A&

NT

Res

pons

ible

Offi

cer T

rain

ing

Bus

SA

Chi

ld S

afe

Env

ironm

ents

Va

rious

Volu

ntee

r Man

agem

ent

Nat

iona

l Sta

ndar

ds fo

r Vol

unte

er O

rgan

isat

ions

VS

A&

NT

Intro

duct

ion

to V

olun

teer

Man

agem

ent

VS

A&

NT

Bes

t Pra

ctic

e Vo

lunt

eer R

ecru

itmen

tV

SA

&N

T

Volu

ntee

r rec

ruitm

ent a

nd re

tent

ion

CVA

How

to g

et Y

oung

Peo

ple

to V

olun

teer

VS

A&

NT

Rec

ruiti

ng a

nd R

etai

ning

CA

LD V

olun

teer

sV

SA

&N

T

Man

agin

g E

vent

Vol

unte

ers

VS

A&

NT

An

Intro

duct

ion

to C

orpo

rate

Vol

unte

erin

gV

SA

&N

T

Team

Dev

elop

men

t with

Vol

unte

ers

CVA


27

Exam

ples

of

Vo

lunt

eer C

omm

it-te

e M

embe

rsLA

P O

ffice

rsVo

lunt

eer

Coo

rdin

ator

s /

Supe

rvis

ors

Volu

ntee

rs

Cou

rses

Trai

ners

Gen

eral

Man

agem

ent

Intro

duct

ion

to M

ento

ring

VS

A&

NT

Pro

gram

Log

icM

DB

NR

M B

Bui

ldin

g C

onfli

ct R

esol

utio

n S

kills

VS

A&

NT

Wor

king

in T

eam

sV

SA

&N

T

Sup

ervi

sion

and

Lea

ders

hip

Ski

lls D

evel

opm

ent

VS

A&

NT

Cha

nge

Man

agem

ent i

n co

mm

unity

gro

ups

CVA

Bus

ines

s P

lann

ing

Dyn

amic

Gov

erna

nce

Ski

lls fo

r Com

mitt

ee a

nd B

oard

Mem

bers

VS

A&

NT

The

Trea

sure

r’s R

ole

in S

mal

l Not

-for-

Pro

fitV

SA

&N

T

The

not-f

or p

rofit

Boa

rd

AIC

D

Gov

erna

nce

for N

FP’s

Dyn

amic

Com

mun

icat

ion

/ Mar

ketin

g

Pub

lic S

peak

ing

Wor

ksho

pVa

rious

Pre

sent

atio

n Te

chni

ques

Dyn

amic

Intro

duct

ion

to M

arke

ting

VS

A&

NT


28

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