source: inverto © inverto 2011 | iod | 15.06.2011 | slide 1 why procurement matters increase your...
TRANSCRIPT
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 1
Why Procurement Matters
Increase your profit – through effective procurement
Birmingham, June 15th, 2011
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 2
Agenda
• About INVERTO
• Why procurement matters
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 3
INVERTO is an international management consulting firm
specialised in procurement cost optimisation
We deliver real, sustainable savings which directly impact on
our client‘s operating profit.
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 4
INVERTO is 100% focused on improving its clients’ procurement performance
Services
AssetsSpecialists Know-how Tools
INVERTO’s Co-Sourcing approach
Expertise Knowledge bank Software
Team-Sourcing® Fast reduction in costs of purchased goods and services
Consulting Improving strategy,
process & organisation
Training/CoachingUp-skilling and
development of
resources
e-SourcingSuite of professional
procurement management tools
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 5
With the experience, scale and reach to deliver large, international projects
1) Outsourcing in 20072) Global Sourcing Offices
UKLondon
IndiaSourcing Office: Mumbai
Team Former retail, industry andconsulting executives
Clients Germany, Belgium, The Netherlands, Austria, Swiss,
locations around the globeProjects Global purchasingMarkets Europe, Asia, America
ChinaSourcing Offices:
Hong Kong and Shanghai
U.A.E.Branch: Dubai
PolandSourcing Office: Warsaw
BeneluxRotterdam
GermanyHead Office: Cologne
Number of employees (average p.a.)
Germany
090807060502 0403
IT1)
10
Turnover (€m p.a.)
02 03 04 05 06 07 08 1009
3,34,6
8,0
11,5
22,5 23
20,5
2,4
25,0
21
29
42
70 68 70
15
20
30 33
48
79
91 90 87
20
~ 120
International
30
7 21 22 17
New office 2011 Munich
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 6
Private Equity Investment
ConsumerGoods
Retail,Wholesale
AutomotiveMechanicalEngineering
OtherIndustries
Pharma/Health care
Our clients are leading mid-cap companies, large corporate groups and some of the world’s top private equity businesses
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 7
INVERTO´s proprietary leading-edge e-Sourcing solution; “e-Contor”;
• Manages the entire strategic sourcing process
• Rapidly conducts large, complex tenders
e-Sourcing Software
We deliver results in the shortest possible time through a unique combination of skills, knowledge and tools
INVERTO consultants with specific category experience to;
• Co-ordinate each work stream
• Support the buying organisation on-site and
• Execute delivery
Sourcing Experts
Local sourcing offices in:
• Warsaw (Eastern, SE Europe)
• Mumbai (South Asia)
• Hong Kong and Shanghai (China, SE Asia)
In-country supplier research, audits, negotiations, ongoing operational supplier mgmt.
Global Sourcing Offices
High speedimplementation
Global supplier/ benchmark database with comprehensive data on currently over 85.000 qualified suppliers, including:
• Audit reports
• Performance records
• Price benchmarking
• Production capability
INVERTO Supplier/Benchmark Database
„Hands-on“
„Managed“
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 8
Agenda
• About INVERTO
• Why procurement matters
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 9
Procurement in context
• Price deflationary pressures from new competitors
• Suppliers consolidating and increasing prices
• Commodity price volatility driving up costs
• Labour related costs optimised
• Company margins squeezed
• P&L and Balance Sheet impacted
• Declining EBITDA
Your Customers
YOU
Your Suppliers
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 10
External expenditure is responsible for more than 75% of a company's costs
Company (Example)
Total costs (%)
Labour
Material costs
Other
100
Retail Assembly Manufacturing Service
60-70%
50-60%
10-20%
40-50%
Direct purchasing costs per sector (%)
Direct materials
Indirect materials
≈ 30%
≈ 60%
≈10%
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 11
Effective procurement adds value to any business - It really is that simple
Reduction of external purchased costs ...
Purchased costs
Labour
60 %
£60m purchasing volume50 % addressable
7.5 % savingsBottom-line impact = £2.25m
Result equivalent to arevenue increase of 75 %
or £75m EBIT
Simplifie
d
3 %
30 %
7 %Other expenses
EBIT +75 %
... leads to significant profit improvement
£100m
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 12
Pro
cure
me
nt
influ
en
ce w
ithin
th
e o
rga
nis
atio
n
Procurement evolution over time/ Savings realisation
Companies are improving their procurement, and driving out savings
Focus is “on-time, to budget”
Savings through price reduction
Procurement managed by professional resources
Suppliers recognised as a external sources of knowledge
Savings through a Total Cost of Ownership approach
Supply Chain Management and strategic partnerships with key suppliers
Savings through cost-out and value-add
Procurement strategy recognised as a integral part of company strategy
Procurement and supply base as a source of Added Value
No savings
Category management based on effective processes
Part-time sourcing , in the business
Availability Focus
Price Focus
Cost Focus
Savings
Value Focus
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 13
Many companies
have started
initiatives to elevate
procurement
• No senior management awareness
• Procurement still undeveloped
• Lack of management expertise/capability within procurement
• Lack of investment in support tools
• Procurement not integrated into all business functions
• Percentage of Low-Cost Country Sourcing still comparatively low
• Procurement involved too late in business decisions
• Too little focus on “Indirect Spend”
…but
Our experience shows that procurement is still under-leveraged
… which leads to….
…high levels of opportunity for significant EBIT impact
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 14
What could procurement improvement do for your business?
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 15
Driving profitability through procurement at
HUGO BOSS
Case Study
Birmingham, June 15th, 2011
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 16
Agenda
• About HUGO BOSS
• The Role of Procurement
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 17
• Corporate Sales €1,686 m.
• Net Income €112 m.
• Employees 9,593
• Market Presence 110
countries
• HUGO BOSS Shops 1,389
• DOS* 330
• Point of Sales over 6,100
*directly operated stores
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 18
The Times They Are-A-Changing
• Decline in sales approx. -7% in 2009
• Strong decline of annual net profit approx. -27% in 2008
• Retailers adjusting strategies
• Owner Permira (Private Equity) still has high profit
expecations
• Urgent need for corrective action in 2010
Times are changing!
• Continuous sales growth approx. +10 % p.a*
• Continuous EBIT growth approx.+13% p.a.*
• Worldwide store expansion approx. +25% p.a.*
• Successive adjustment from franchise to DOS
• Strong brand development and licensing of several
products
The past!
*from 2004 to 2008
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 19
HUGO BOSS has largely neglected Non-Production Material Spend for years
• Purchasing volume of Non-Production-Material HUGO BOSS AG (HB) in 2008 approx. 274 m. € (amounts to 1/6 of total sales!)
• Approx. 2,700 suppliers Non-Production-Material (NPM)
• Total spend structured in 12 categories – 94 subcategories
• NPM has been neglected by management over the years
• Approx. 35 % of purchasing volume sourced locally
• Approx. 78 % of purchasing volume sourced in Germany
• Approx. 5 % A-Suppliers
HUGO BOSS: Initial situation of procurement of indirect spend (Non-Production Material)
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 20
Agenda
• About HUGO BOSS
• The Role of Procurement
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 21
Introducing 5 principles to NPM Procurement at HUGO BOSS
Procurement is a core processin the HUGO BOSS value chain
»«
Procurement increases thecompany value
»«
Our buyers are as importantas our sales people
»«
Procurement activitiesmust be sustainable
»«
´Sourcing Governance´ to ensure compliance
»«
1
2
3
4
5
Procurementof Non-Production
Material
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 22
Changing global parameters lead to a strategic role for procurement
Globalisation
Scarce resources
Shorter innovation
cycles
Increased competitive pressure forces companies to focus on core competencies
=> More products and services procured externally
Spend increases and procurement starts to play pivotal role in value chain
Strategic tasks ofprocurement dept.:- Define procurement
strategies- Supplier
management- Internal pooling of
demand
• Clear cut procurement processes (strategic, transactional)• Central procurement organisation
Requirements
1
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 23
“Procurement makes half the profit”2
Reduction of external spend ...
External spend
Labour
50 %
€274 m NPM volume50 % addressable
15 % savingsBottom-line impact = €20m
Result equivalent to arevenue increase of € 133m
EBITDA Simplifie
d
20 %
25 %
5 %Other expenses
EBIT +15 %
... leads to significant profit improvement
100%
Procurement responsible for prices and payment terms which significantly influence cash flow and thus, company value
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 24
Change perception of procurement – shape up the image!3
• Despite of its increased importance in recent years, procurement is still neglected in many
companies and does not hold the position it deserves
• Often, a negative image of procurement is reflected in budget, remuneration and motivation
• Clear metrics to measure performance and success in procurement (share of profit derived from
cost avoidance for production and non-production materials)
• Management attention (install CPO or direct report to CFO)
• Motivate high potentials – show career path in procurement
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 25
Sustainability – buyers will become supplier networkers, who safeguard andmaximize yield
4
• Globalisation
• Increasing cluster risk
• Decreasing vertical integration (therefore
increased supplier dependance)
• Concentration of supplier markets
Professional SRM
• Establish long-term relationships
with suppliers
• Improve procurement through
centralisation, training, inter-
nationalisation
Determining factors for procurement in the future
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 26
Get a grip on compliance risks in procurement5
Study shows1):
• With 45% procurement is one of the departments most susceptible to corruption
• 64% of corruption cases are systematically planned, 37% are recurring cases
• Culprits mostly men (aged 41-60 years) with higher qualification, who occupy same
position for 6-10years
• Procurement is responsible for identification and evaluation of risks along the supply chain and to
mitigate the damage potential
• Suppliers are stakeholders who define the image of a company
• „Four-eyes-principle“ between procurement and the demand owner
Introduce „Sourcing Goverance“
1) IIR Study on corruption in procurement, 2006
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 27
Case studies - Procurement in a company like
yoursIncrease your profit – through effective procurement
London, September 22nd, 2010
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 28
Extensive experience sourcing over £3bn in direct and indirect spend categories across all industries
Shopping trolleys for retailers
Steel tubes for the automotive industry
Mannequins for department stores
Electric motors for automotive suppliers
Logistics services and equipment
Industrial robots for automotive suppliers
Textile fashion for retailers
Gears for machine tool manufacturers
Dairy for discounter
Blister packaging for pharmaceutical
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 29
Case study: Packaging – FMCG company
Industry: FMCG - Production and retailing Turnover: €3.6 bnEmployees: 12,500Locations: 4 production locations, 1000 stores
Demand• Total project spend: €790 m. • Packaging: €23.1 m.
• Number products: 282• Number suppliers: 12
Procurement situation• Complex product requirements• 23 products with 282 different print
specifications • 12 suppliers across 5 European
countries • Long and close supplier relations• Supplier selection done by head of
procurement and production
Initial situation Implementation
Data analysis/validation• Analysis of current contracts• Aggregation of demand data into 3
product groups
Product group strategy• Bundling• Reduction of number of suppliers• Enhancement of competition
Implementation• Tender with 60 suppliers from 7
countries (D, I, GR, TR, PL, A, CH)• 2 negotiation rounds with 19
suppliers, 3 site visits • Identification and implementation of 2
new suppliers (D, PL)
• Project duration: 7 months• savings: 2,1 m. € (9%)• Closure of 18-month contracts
(Price indexation)• Reduction of suppliers from 12 to
9, with the introduction of 2 new suppliers
Results
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 30
Company: Retail chainstoreTurnover: ca. €1,700m Employees: > 9,000Stores: > 1,000 stores in 21 countries
Demand:Total project: €10.6m
- Catalogues, Brochures, Mailings
- Number of services: 42- Number of suppliers: >40
Sourcing situation:• Decentralised and independent
procurement in each country • Sourcing responsibility of marketing
functions• Different sourcing approach,
process and professionalism in each country
• Incomplete and non-existant specifications
Initial situation Implementation
Data analyis/validation:• Analysis of each individual product
requirement• Analysis of the process and
requirement for each individual user
Product group strategy:• Bundling of similar/standard
requirments• Pool of preferred suppliers defined• Standard process defined
Implementation:• Setup IT tool with catalogue• Tendered complete requirements• Selection of 10 suppliers in 7
countries• Setup of strategic and operational
purchase teams
• Project duration: 4 Months• Savings: €1.3m (12.5%)• Number of suppliers reduced from
40 to 10• Seperation of strategic sourcing
from local procurement, ensuring long term sustainability
Results
Case study: Marketing – retail company
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 31
• Savings: €263k from €2.2m over 7
product categories (11.8%)• Supplier consolidation:
- 4 new key suppliers introduced to
improve competition- Traders were identified and
switched to producers where
possible.
• Extensive analysis and
benchmarking of 13 categories• Identified 7 categories with saving
potential through China sourcing• Defined goals, strategies, product
specifications, quality and production
requirements• Identified potential Chinese and
Asian suppliers in each of the
categories
PreparationI TenderII
• Managed tender programme for 7
product categories (524 products)
engaging directly with more than 150
Asian suppliers• More than 30 pre-audits and supplier
visits of current and potential suppliers• Direct communication with suppliers
before, during and after the tender to
ensure maximum efficiency and
outcome
ImplementationIV Negotiation
• Language and culture difference
continue to be the biggest barrier
negotiating with Chinese suppliers• Client representation ensured through a
deep understanding of the client and
their business requirements• Fast and highly targeted negotiations
speaking “the language of suppliers“
Sourcing Process
III
China
Sourcing
China
Sourcing
III
IV
I
II
Case study: Low-Cost Country Sourcing – Cosmetics Manufacturer
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 32
Company: Department storeTurnover: ca. €3,500m Employees: > 25,000Stores: 123 stores in 2 countries
Demand:Total project: €38,0m
- Loose inserts (newspaper)- Radio ads- Ads in class magazines- Newspaper ads
- Number of services: 4- Number of suppliers: 1 media
agency
Sourcing situation:• Procurement of media services
through inhouse agency which is responsible for all formats
• Client had to accept corporate prices
• Client assumed that inhouse agency didn´t have market prices
Initial situation Implementation
Data analyis/validation:• Analysis of every single advertising
medium including publication date, price, circulation
• Identification of all relevant media agencies
• Invitation of 27 media agencies to pitch
Media pitch:• 1 rd.: qualitative evaluation of
agencies through case study incl. first price indication
• 2. rd: detailled quotation of > 14,000 individual prices by 4 top agencies
• 3. rd: price negotiation with 2 agencies
• Project duration: 4 months• Savings: €10,4 m (27,4%)• Award to new external agency• Considerable increase in service
level
Results
Case study: Media spend – Department store
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 33
Case study: Steel Tubes – Automotive company
Initial situation:• Commodity: Precision steel tubes• Purchasing volume: €24m p.a.• 61 parts for 9 plants worldwide• 6 existing suppliers, partly local• Centralised sourcing from HQ
Preparation RFQ/RFI Implementation
Step 1 Implementation
Step 2 Negotiation
• 260 suppliers pre-qualified
• Product groups/ specifications
developed
• RFQ with open- book-calc. set
up
Market pricelevel
Supplier strategy,RFQ concept
Sustainablecompetition
Savingsshort-term
Savingsmid-/ long-term
2 Months1 Month 1 Month 12 Months1 Month
4.1m0 5.1m 4.1m (17.1%)0
2.4m0 1.0m 2.4m (10.0%)2.4m
Savings(€ m)
Existing suppliers
New suppliers
• 14 supplier negotiations
held
• Samples, target prices passed to
suppliers
• Suppliers evaluated by
team
• 27 qualified quotations
received
• All major suppliers
worldwide identified
• TCO-benchmarks set up
• Price agreements
fixed with current
and new suppliers
• Refusal sent to remaining suppliers
• Release process (Samples, assembly
tests, series start) accompanied
• Barriers removed as ”Moderator“
Review/ Re-Negotiation after 24 months generates
additional € 0.5m
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 34
Case study: Facility management (cleaning) – manufacturing company
Industry sector: Mechanical engineeringSales: € 1,524mEmployees: 4,617Sites: 3 plants
Demand:• Project total indirect spend:
€ 200m• Cleaning: € 1.8m
- No. of items: 60- No. of suppliers: 10- Demand pattern: 89%
janitorial cleaning, 11% industrial cleaning
Sourcing situation:• Decentralised buying from local
sites• No uniform procurement
guidelines/functional specifications for supplier requests
• Large number of small suppliers
Initial situation Implementation
Data analysis/validation:• Data retrieval from SAP system• Aggregation of data• Validation of data base and
definition of functional service specifications
Category strategy:• Consistent approach for facility
management• Bundling of demands• Reduction of no. of suppliers• Increasing competition
Implementation:• Tender with 60 suppliers• Site inspections/supplier day• Negotiations with 10 suppliers
• Project duration: 10 months• Savings: €640k (36%)• 18 month contracts• Decrease of no. of suppliers to 4• Increased knowledge of specific
service requirements• Strong negotiation position based
on full understanding of cost drivers
Results
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 35
Tools, Techniques, Knowledge
Increase your profit – through effective procurement
Birmingham, June 15th, 2011
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 36
Agenda
• Spend – how much, on what, with whom?
• Tactical cost reduction techniques
• Strategic supplier management
• Containing supplier price increases
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 37
• Definition of comprehensive procurement strategy• Development of category management approach• Streamlining of purchasing processes
- Strategic sourcing- Operational purchasing
• Resource development and training analysisprogram
• Action plan• Project management• Resourcing
Procurement strategy & organisation Implementation road map
• Prepare sourcing initiatives (wave 1, 2, 3)- Aggregation of demand data- Analysis of relevant supply markets
• Develop and implement “quick wins”• Full sourcing and tender pipeline• Train staff „on-the-job“ in approach and e-sourcing tools• Negotiate contracts
• Analysis- Categories- Suppliers & contracts- Strategies- Organisation, processes- Systems
• Results- Spend cube- Savings potential per category- Levers- Effort/barriers - Team organisa- tion, resources- Planning
Opportunityanalysis
Immediate cost reduction initiatives
Savings generated by systematically extendingterms of payment and re-negotiatingdiscounts for all suppliers
Co-Sourcing projects Working Capital Program
First tangible results after 2-3
months
Typical INVERTO Project
Nearly all our assignments start with a spend analysis
Phase 2 (6 – 12 months)Phase 1
4 – 6 weeks
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 38
…and are based on detailed data collection and analysis
The spend cube provides answers to the questions: who buys what, from whom, at what price?
Categories
Suppliers
Business segments/Functions
Marketing
…
Manufacturing
IT
VolumeValue
FunctionDepartment
...
1 2 3 … … …
Accounts payable master
1 2 3 … … …
Cost drivers / Cost analysis
1 2 3 … … …
Material group codes
Supplier
Cost types on cost analysis pageCost analysis from the profit and loss account
Master dataPurchasing volumes
Material group key
SupplierPurchasing volume
subsidiary1
subsidiary2
subsidiary…
subsidiary…
…
...
Finance
Finance
Material management
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 39
Buyers
Categories
Transparency requires three dimensions of analysis(a) Suppliers(b) Buyers
(c) Categories
• Identification of key suppliers;Company
Business UnitCategoryContracts
by annual valueby volumeby parts
• Identification of who is buying, and for whom
Suppliers
Understanding your spend is the foundation of successful procurement
• Identification of key cost categories;
CategoriesSub-categories
• Identification of key metrics;Preferred suppliersNon-contract spend
Pareto analysis
The output is a complete understanding across the entire organisation; „who buys what, from which supplier, at what price“
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 40
and allows you to quantify the financial opportunity
Leverage Savings potential
Bun
dlin
g
Inte
rnat
. S
ourc
ing
Incr
ease
co
mpe
tiotn
Sys
tem
sup
plie
r
Spe
icifi
kat.
Sta
ndar
dis.
Pro
cess
op
timiz
atio
n
Kno
w H
ow-
Tra
nsfe
r
Sup
plie
r de
velo
pm.
Sub-category from[£k]
to[£k]
%
Pur. Vol. [£k]
£347k – £502kTOTAL 7.3%–10.6%£4,741k
Prio
Maintenance & Support 8-12825.0 66.0 99.0 2
Oracle 6-9819.5 49.1 73.8 3
Agency Contractors 5-9378.7 18.9 34.1 2
Network Equipment 5-7344.2 17.2 24.1 2
Applications 4-6337.3 13.5 20.2 3
Server & Network Software 12-15320.2 38.4 48.0 3
Storage Devices 8-12312.8 25.0 37.5 1
Consultancy/Development 10-14296.5 29.7 41.5 2
Laptops 8-12290.7 23.3 34.9 1
Network Equipment (Sun) 5-7219.4 11.0 15.4 2
Network Equipment (Intel) 5-7112.8 5.6 7.9 2
PC’s / Workstations 8-12211.3 16.9 25.4 1
Peripherals 5-7103.3 5.2 7.2 1
Consumables 18-2288.8 16.0 19.5 1
Lines Phones, Faxes 14-1780.4 11.3 13.7 1
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 41
Agenda
• Spend – how much, on what, with whom?
• Tactical cost reduction techniques
• Strategic supplier management
• Containing supplier price increases
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 42
Price Evaluation Price leveling Price benchmarking Comparison of terms and conditions Target price calculation
Focus on your Leverage suppliers and use tactical commercial levers
Cost Reduction Levers
Priceevaluation
Demandaggregation
Product optimisation
Competitive leverage
Optimisationof value-add
3
1
2
Process optimisa-
tion
Commercial Levers Cross-functional Levers
Demand aggregation Volume consolidation Supplier rationalisation Extend contract scope/duration External aggregation in
procurement communities
Competitive leverage Extension of supply base Competitive leverage Global sourcing Development of new suppliers
Product Optimisation Standardisation Design-to-cost Specification review
(no nice to have’s, simplification)
Process Optimisation Supplier development Simplification of interfaces and
processes Improved procurement logistics
Optimisation of Value-Add Elimination of intermediate
levels/dealers Re-tailored supply scope
(split, merger)
Cost Reduction Levers of
Procurement
3
1
2
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 43
235
94 1-4
Invited suppliers
Proposals provided
1. round negotiation
2. roundnegotiation
No of potential suppliers
•Detailed market research (INVERTO DB)
•Comprehensive tender documents
•Start tender, motivate suppliers•Evaluation of proposals,
negotiation•Screening, audits, trials•Tender award, contract
122
44
29.09.2009 12.10.2009 14.10.2009
Audit/implementation
Registeredsuppliers
11.11.2009 21.11.2009 23.12.2009
Example
Co-sourcing ensures delivery of results for clients through; resource, skills, expertise, technology, fee model
To convert savings into £££ P&L impact - execution is everything
Tender process
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 44
Agenda
• Spend – how much, on what, with whom?
• Tactical cost reduction techniques
• Strategic supplier management
• Containing supplier price increases
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 45
Categorising your key suppliers will help you define the best approach to each
Each segment will have a different strategy
Annual expenditure
Mar
ket
dif
ficu
lty
High
Low0 £ £££
Critical suppliers
Acquisition suppliers Leverage suppliers
Strategic suppliers
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 46
Categorising your key suppliers will help you define the best approach to each
Acquisition suppliers
Annual expenditure
Mar
ket
dif
ficu
lty
High
“Streamline administration”
Move to Leverage: Bundle volumes Consolidate suppliers Agree volume rebates
Simplify and automate: Catalogues and transaction platforms Automate – minimise day-to-day effortLow
0 £ £££
Critical suppliers
Acquisition suppliers Leverage suppliers
Strategic suppliers
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 47
Categorising your key suppliers will help you define the best approach to each
Critical suppliers
Annual expenditure
Mar
ket
dif
ficu
lty
High
Low0 £ £££
Critical suppliers
Acquisition suppliers Leverage suppliers
Strategic suppliers
“Reduce the risk”
Move to Acquisition: Market analysis – find
alternatives Seek substitution options Risk and vulnerability
analysis Manage the risk:
Enter into co-operation Guarantee delivery Back-up supplies Hold safety stock
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 48
Categorising your key suppliers will help you define the best approach to each
Strategic suppliers
Annual expenditure
Mar
ket
dif
ficu
lty
High
Low0 £ £££
Critical suppliers
Acquisition suppliers Leverage suppliers
Strategic suppliers
“Create competitive advantage” Move to Leverage
Review specifications Develop new suppliers Unsettle existing suppliers
Guarantee stable relationships Exclusive agreements JV’s, partnerships Board to board contact Push for performance and value-add
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 49
Categorising your key suppliers will help you define the best approach to each
Leverage suppliers
Annual expenditure
Mar
ket
dif
ficu
lty
High
Low0 £ £££
Critical suppliers
Acquisition suppliers Leverage suppliers
Strategic suppliers
“Minimise price”
Maximise competition vs. Preferred Supplier Use market power – hard negotiation No/short contracts Maximise competition – RFPs/e-Auction Change suppliers often
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 50
Agenda
• Spend – how much, on what, with whom?
• Tactical cost reduction techniques
• Strategic supplier management
• Containing supplier price increases
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 51
Pro-Active Re-active
Cost avoidance and containment – PARC it!
P A R C
Pre-empt
Research
Shelter
Forecast
Condition
Co-ordinate
Avoid
Ignore
Minimise
Substitute
Eliminate
Reject
“No” – outright
“No” – LOA
Delay
Deny
Challenge
Impose
Contain
Negotiate
Escalate
Postpone
Offset
Justify
Evaluate
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 52
• Supplier for wooden pallets
calls for price increase of 3%
due to higher material costs• Steel price increased• Wood price dropped
significantly
£10.00
Wood
Production
Transportation
Steel
Wood
Production
Transportation
Steel (+60%)0.80
Should-cost pricing
Wood
Production
Transportation
Steel (+60%)0.50
0.90 0.90
3.10
5.50
0,90 €
3.10
4.30
0.90
Price (£/piece)
Initial situation Supplier price request
£10.30 (+3%)
£9.10 (-9%)
5.50
3.10
(-22%)
“prices should reduce by 9%”
0.80
Description
Example:wooden pallets
Justify: “Price is a policy, cost is a fact”
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 53
Thank you!
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 54
Panel Session – Q&A
Increase your profit – through effective procurement
London, September 22nd, 2010
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 55
Retail – Direct Spend: Significant tangible savings for brand / private label merchandise
Merchandise
Category Product class
Savings p.a. [k €]
Savingsp.a. (%)
Ø Duration(months)
Lever
Examples
270 7,0% 8 Increased competition
147 7,0% 3 Increased competition
336 8,0% 5 Increased competitoin
257 12,0% 4 Increased competition
190 10,0% 6 supplier management
248 11,0% 5 increased competition
416 21,0% 6 LCC Programme
518 7,0% 5 Increased competition
591 8,4% 9 LCC Programme
112 3,5% 5 supplier managment
1.400 5,8% 9 supplier managment
Purchsg. vol. p.a. [k €]
3.850
2.103
4.200
2.140
1.900
2.250
1.980
7.402
7.000
3.250
24.000
2.850 86 3,0% 4 supplier managment
Kitchen storage (bags, containers, ...)
Nutritional supplements
Laundry
Surface care
Fresheners /Deodorisers
Insect / Pest Control
Tableware (disposable)
Pet food (shelf stable)
420 6,0% 4 Increased competition7.000Baby hygiene (diapers, pads etc.)
Gen. personal hygiene (paper, tissues etc.)
Feminine / Nursing hygiene
Hair products
Oral hygiene
Pet care / Food
Metal products
Metal products
Metal products
Metal products
Homecare
Household / Kitchen Merchandise
Baby care
Metal products
Metal products
Metal products
Beauty / Personal Care / Hygiene
254 13,0% 3 Increased competition1.950Baby furniture
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 56
Retail - Direct Spend: 3 examples of INVERTO´s approach
Pet Care / Food
Pet Care
Pet Welfare/Hygiene
Pet Nutr. Supplements
Pet Accessoires
Pet FoodPet Food/Drinks
Pet Drinks
Beauty / Personal Care / Hygiene
Skin Products
Hair Removal Products
Hair Products
Hair Care ProductsCosmetics/Frangrances
Personal Hygiene Products
General Personal Hygiene
Feminine / Nursing Hygiene
Oral Hygiene
Body Products
Cotton Wool Products
Antiperspir. /deo
Toilet Paper
CustomerPurchsg. vol. in m €
Action taken Savings Main lever
Nat´l super-market chain
Demand
Private label dog food: Dry/canned,
biscuits, treats3.230
Int´l tender with64 pre-qualified
suppliers
630 T€= 19,5%
Preassure on currentsupplier: Increased
competition through 34 alternative qualified
proposals
CustomerPurchsg. vol. in m €
Action taken Savings Main lever
WholesaleHair Products
Demand
Hair Care Products(Brand product):Hair care assort-
ment of int´lbrand
6.733Data analysis,
negotiationwith supplier
808 T€= 12,0%
Transparency of price components and calcu-lation through detailedanalysis. Well prepared
negotiation.
CustomerPurchsg. vol. in m €
Action taken Savings Main lever
Discounter
Demand
Private label toiletpaper
3.114Int´l tender with 48 pre-qualified
suppliers
452 T€= 14,5%
Identification of a newhighly qualified supplier
in Slovenia
Excerpt
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 57
Retail – Direct Spend – Fashion / Non Food
Produkt
Kategorie Produktklassen
EKV p.a.T. €
Ein-sparung
T. €
Ein-sparungp.a. (%)
Dauer(Monaten)
WesentlicherStellhebel
Plastic, rubber products
2200 176 8% 8 LCC ProgrammeCandles
2.103 147 7% 3 Increased competitionFoils
Metal products
Metal products
Metal products
Metal products
3.200 690 24% 9 supplier developmentUnderwear (seaml.)
6.400 1.150 18% 12 LCC ProgrammeT-Shirts
12.600 2.208 18% 6 supplier developmentBras
5.640 1.620 29% 5 increased competitionStockings
6.363 886 14% 6 supplier developmentJeans/Denim
Fashion (Private Label)
Household articles
Toiletries / misc. articles7.402 518 7% 2 Increased competitionPet food
7.000 420 6% 2 Increased competitionTissues
Metal products
Metal products
Metal products
180.000 14.400 9% 9 supplier managmentWomenswear
109.000 9.800 8% 12 supplier managmentMenswear
14.000 800 5,5% 6 supplier managmentChildrenswear
47.000 1.400 3% 5 supplier managmentAccessoires
Fashion (brands)
…
.
.
.
Back
Examples
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 58
Retail/ FMCG - Indirect spend: significant savings potential across all categories
INVERTO Projects (Indirect Spend) Purchsg. vol. p.a. in m €
Savingsp.a. (m €)
Savingsp.a. (%)
Ø Duration(months)Product classes (Excerpt INVERTO database)Category
29,4 3,7 12% 3Packaging machines, cleaning machines, escalators, refrigerationunits, bale press machines etc.Capex
48,0 8,8 18% 5Advertising / marketing agency, POS agency, printing (magazines, brochures,flyer), lithography, image processing, outdoor advertisingMarketing
20,1 3,9 19% 5Cleaning services, cash transportation, safes, alarm systems, store detectives, waste disposal, utilitiesFacility Mgmt.
3,5 0,7 20% 4Printing paper , toner, ink, stationary, foilsOffice Supplies
10,3 3,2 31% 7Hardware, Network, IT Services, Software, Licensing, Handheld Mobile Devices (outlets)
IT / Telecommunication
58,4 5,5 9% 5Shopping bags (PE, paper), transportation packaging, paper, paletts, crates, cases, containers, adhesive tape etc. Packaging
14,0 1,7 12% 4Construction work, lighting,fixtures , shlef systems, X-Mas decoration, manne-quins, fittings etc.Shop fitting
101,0 12,1 12% 6Sea freight, containers, truck logistics, warehousing, air freight etc. Logistics
7,7 0,8 10% 3Working Capital, “rapid cash”, auditors, leasing, A/P recovery etc. Financial Services
27,7 3,2 12% 6Management, skilled, unskilled laborTemporary Labor
10,4 0,7 6% 2Electricity, gas, waterUtilities
32,0 1,8 6% 6Car rental, leasing, travel management, airlines etc. Vehicles / transportation
Examples
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 59
Industrial - Direct spend – deep sub-category experience in metal components
Savingsp.a. [Mill. €]
Savingsp.a. [%]
Ø duration[months]
Total vol.[Mill. €]Sub category
3,6 0,3 8% 4Aluminium profiles, steel profiles (non-alloy), steel parts, metal parts,shafts with profiles, mast profiles
Profiles
Products, services (excerpt)
5,0 0,9 18% 5Equipment lockerChassis
10,1 0,9 9% 11Consoles, discs, rod end bearings, angular sheets, bottom parts, forks, brackets,stamping parts, drawn parts, bearing plates, unlocking devicesStamping parts
91,8 4,8 5% 6Rod end bearings (precision steel), piston rods, squeezed tubes, bended tubes,precision steel tubes, pipes (seamless)Rods, tubes
44,5 4,4 10% 6Fork tines, chain cables, eyebolts, chain holders, gear housings, wheel hubs, etc.Forging parts
0,6 0,04 7% 3Springs for motors, coil springs, saucer springsSprings
34,2 1,3 4% 6Sheets, belts, plates (aluminium), mild steel (plate, flat, round, angle)Sheet metal parts
2,6 0,4 15% 3Fasteners, sleeves, pinsFasteners
0,4 0,05 13% 5Gearing partsGears
2,4 0,6 25% 4Jigs, tools, mouldsTools, moulds
62,3 6,5 10% 5Iron casting, spheroidal iron casting, magnesium die casting, sand casting, aluminium casting, zinc die casting, hook blocks, counterweightsCasting parts
66,8 5,2 8% 7Ball pins, turning parts, precision turning parts, milling parts, pistons, bearing parts, valve seatingTurning parts
Total 348,3 27,4 8% 6
24,0 2,0 8% 6Aluminium pistons, steel pistonsPistons
Purchased spend (direct spend)
Examples
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 60
Industrial - Direct spend – electronics and electrical components
CompressorsCompressors 2,5 0,1 4% 6
Electric standard motors, DC motors, lifting units for cranes (DC motors),hydraulic motors (AC motors)DC/AC-motors 3,0 0,3 10% 9
Heavy duty connectors, plug cords, power supply lines, isolatorsElectrical connectors 2,1 0,3 14% 5
Convertors, power supply units, transformersTransformers 4,1 0,4 10% 4
Control systemsSteering systems 1,5 0,3 20% 8
Electric cables, electrical goods, conductors, switches, circuit breakersCables, conductors 3,3 0,2 6% 3
Ultrasonic sensorsSensors 0,3 0,1 33% 3
Electronic subassembly, PCBsElectronicsubassembly
14,5 1,4 10% 6
Electronic devices, electrical assembly, integrated circuitsElectrical, electronicsystems
19,5 1,4 7% 6
Control cabinets, control cabinet mountingsControl cabinets 3,9 0,3 8% 5
Wiring harnessesWiring harnesses 14,0 1,7 12% 6
Total 68,7 6,5 9% 6
Purchased spend (direct spend) Total vol.[Mill. €]
Savingsp.a. [Mill. €]
Savingsp.a. [%]
Ø duration[months]Products, services (excerpt)Sub category
Examples
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 61
Industrial - Direct spend - plastic parts, raw materials and additives
30,3 1,0 3% 5PA, PE, PC, PP, ABS, PMMA, HFFR Compounds, etc.Polymers
13,6 0,9 7% 6Brake pads, plastic/rubber/foam partsPlastic parts
23,8 2,5 11% 7Flexible hoses, fibre-reinforced hosesHoses
12,7 1,0 8% 6Solid rubber wheelsTires
0,3 0,1 33% 7Brake rings, duroplastic partsPressing parts
25,1 3,5 14% 9Piston rod guides, ball cups, guide bushings, return elements, oil cushion units, spring cages, separating pistons, bumpers, housing parts
Injection mouldedparts
8,6 0,9 10% 7Stamped gaskets, foamed gaskets, shaft sealsGaskets
Total 84,1 8,9 10% 7
Plastic parts
11,7 1,2 10% 5Master batches, additives, dyePolymer additives
Raw materials, additives
Total 42,0 2,2 5% 5
Purchased spend (direct spend) Total vol.[Mill. €]
Savingsp.a. [Mill. €]
Savingsp.a. [%]
Ø duration[months]Products, services (excerpt)Sub category
Back
Examples
Source: INVERTO
© INVERTO 2011 | IOD | 15.06.2011 | Slide 62
Industrial - Indirect spend categories
Purchased spend (indirect spend) Total vol.[Mill. €]
Savingsp.a. [Mill. €]
Savingsp.a. [%]
Ø duration[months]Sub category, products, services (excerpt)Category
66,0 7,7 12% 3Carrying systems, ducts, cleaning machines, construction works, coolingsystems, electrical systems, forwarding systems, packaging machines etc.
Technical equipment,machinery
219,1 35,2 16% 5Advertising material, flyers, labels, mailings, marketing services, package inserts,print media etc.
Marketing products,services
37,7 6,3 17% 5Cleaning services, production services, office services, green area services,catering, pest control, security services, waste disposal, working clothesFacility Management
9,0 1,8 20% 5Copying paper, office supplies, sales slip rolls, printers, copiers, toner cartridgesOffice supplies
16,1 3,0 19% 4IT hardware, WAN services, mobile phone services, software licenses, network operating/servicesIT/Telco
139,8 11,9 9% 5Bags, cases, cardboards, containers, IBCs, folded boxes, labels, packaging ser-vices, pallets, paper, plastic boxes/foils/trays, profiles, tapes, tins, wire, wood, etc.Packaging
241,0 23,0 10% 6CEP services, road freight (FTL, LTFT, bulk, silo, containers, tanks), sea freight(forwarders, carriers), warehousing, inbound logisticsLogistics services
8,5 1,2 14% 3Credit insurance, interest rates, derivates, leasing, payment terms, insuranceFinancial services
64,3 5,5 ´9% 5Skilled labour, unskilled labour, On-Site management, contract for servicesand labour Temporary labour
10,3 0,7 7% 2Electricity, gas, waterEnergy
42,9 3,1 7% 5Fuel, industrial trucks, prepaid gas cards, tires, travel management, vehicle leasing, car rentalFleet
911,7Total 108,4 12% 5
44,4 5,7 13% 9Processing machines, handling equipmentMaintenance, repair
4,8 1,9 40% 7HR services, IT services, logistic servicesBusiness processoutsourcing
7,8 1,4 18% 4Tax consulting, certification services, auditing, engineering consulting, in-house trainings, professional trainings, legal servicesConsulting services
Examples