s&op - a case study

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S&OP: A Case Study Sales and operations planning (S&OP) has been around a long time. With the economic challenges in recent years, the process has seen a resurgence of importance with companies striving to balance demand and supply while maintaining appropriate inventory levels and hitting projected revenue and profits. This post highlights an actual best-in-class S&OP process from a Fortune 500 company. Demand plan June 22: Update product life status for active and end-of-life items; revise new product timing and volume assumptions. June 26: Finalize trade and account marketing input and update promotional and event calendars. June 28: Finalize account plans based on weekly collaborative planning, forecasting, and replenishment activities. July 2: Perform month-end activities. July 3, 5, 6: Generate and validate statistical forecast, analyze and report forecast performance, identify demand shaping opportunities for excess inventory, and assemble proposed demand plan incorporating inputs. July 9: Conduct demand review and finalize demand plan. Supply plan July 3, 5, 6: Analyze and report delivery, inventory, and supply chain cost performance; identify and communicate excess inventory. July 9: Run material requirements planning and resource capacity planning. July 10: Analyze supplier, product, resource, and labor load. July 11: Develop supply plan including new product timing and volume plans. July 12, 13: Develop supply contingency scenarios with probabilities and financial impacts, reconcile with master schedule in near term. July 16: Conduct monthly supply and contingency review. Reconciliation and senior leadership review July 9: Participate in demand review, develop revenue projection. July 16: Participate in supply review, develop gross margin projection. July 17: Validate price and standard cost assumptions and assemble profit and lost projection. July 18, 19: Update “risks and opportunities ledger” for gap between newest sales and operations plan and the budget.

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Page 1: S&OP -  A Case Study

S&OP: A Case Study

Sales and operations planning (S&OP) has been around a long time. With the economic challenges in recent years, the process has seen a resurgence of importance with companies striving to balance demand and supply while maintaining appropriate inventory levels and hitting projected revenue and profits.

This post highlights an actual best-in-class S&OP process from a Fortune 500 company.

Demand plan

June 22: Update product life status for active and end-of-life items; revise new product timing and

volume assumptions.

June 26: Finalize trade and account marketing input and update promotional and event calendars.

June 28: Finalize account plans based on weekly collaborative planning, forecasting, and replenishment

activities.

July 2: Perform month-end activities.

July 3, 5, 6: Generate and validate statistical forecast, analyze and report forecast performance,

identify demand shaping opportunities for excess inventory, and assemble proposed demand plan

incorporating inputs.

July 9: Conduct demand review and finalize demand plan.

Supply plan

July 3, 5, 6: Analyze and report delivery, inventory, and supply chain cost performance; identify and

communicate excess inventory.

July 9: Run material requirements planning and resource capacity planning.

July 10: Analyze supplier, product, resource, and labor load.

July 11: Develop supply plan including new product timing and volume plans.

July 12, 13: Develop supply contingency scenarios with probabilities and financial impacts, reconcile

with master schedule in near term.

July 16: Conduct monthly supply and contingency review.

Reconciliation and senior leadership review

July 9: Participate in demand review, develop revenue projection.

July 16: Participate in supply review, develop gross margin projection.

July 17: Validate price and standard cost assumptions and assemble profit and lost projection.

July 18, 19: Update “risks and opportunities ledger” for gap between newest sales and operations plan

and the budget.

Page 2: S&OP -  A Case Study

July 20: Publish reconciliation and senior leadership review agenda and content summary.

July 23: Conduct monthly reconciliation and senior leadership review.