solving the hard problems of user experience management @aloisreitbauer

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Solving the hard problems of User Experience Management @AloisReitbauer

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Page 1: Solving the hard problems of User Experience Management @AloisReitbauer

Solving the hard problems of User Experience Management@AloisReitbauer

Page 2: Solving the hard problems of User Experience Management @AloisReitbauer

I am an engineer …

Page 3: Solving the hard problems of User Experience Management @AloisReitbauer

There are no problems …

Page 4: Solving the hard problems of User Experience Management @AloisReitbauer

Only challenges

Page 5: Solving the hard problems of User Experience Management @AloisReitbauer

Web Timing made our live easier

Page 6: Solving the hard problems of User Experience Management @AloisReitbauer
Page 7: Solving the hard problems of User Experience Management @AloisReitbauer

Questions #1How can I get insight into CDNs and Third Parties

Page 8: Solving the hard problems of User Experience Management @AloisReitbauer

ChallengeNot part of your infrastructure

Page 9: Solving the hard problems of User Experience Management @AloisReitbauer

Challenge

Not implemented yet

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Solve

d

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Questions #2How can I get actual rendering times

Page 12: Solving the hard problems of User Experience Management @AloisReitbauer

ChallengeHow know when the page is rendered?

Page 13: Solving the hard problems of User Experience Management @AloisReitbauer

ChallengeHow to do this without a dev. tool?

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Solve

d

Page 15: Solving the hard problems of User Experience Management @AloisReitbauer

Question #3How can I get the monitoring JS into my page

Page 16: Solving the hard problems of User Experience Management @AloisReitbauer

ChallengeDo not want to change my pages

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Solve

d

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Questions #4Why did Maria have a problem with the site?

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ChallengeWho is “Maria”?

Page 20: Solving the hard problems of User Experience Management @AloisReitbauer

ChallengeWhat did she do exactly?

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Solve

d

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Question #5How can get user actions in single page web apps?

Page 23: Solving the hard problems of User Experience Management @AloisReitbauer

ChallengeWeb Timing Data is not enough

Page 24: Solving the hard problems of User Experience Management @AloisReitbauer

ChallengeManual Instrumentation =

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Solve

d

Page 26: Solving the hard problems of User Experience Management @AloisReitbauer

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