solutions offering> Comprehensive services, optimum value

CHoose A leADer

In today’s world of complex regulatory requirements, rapidly changing technology and increased global competition, you need a partner that can help you turn everyday challenges into ideas and opportunities.

Computershare is a leader in transfer agency, corporate actions, employee equity plans, proxy solicitation and other specialized financial, governance and communication services.

We work with you to provide the best mix of recordkeeping, plan administration, communication, research and consulting services to suit your own business needs.

Our aim is to be your total service partner by matching our solutions to your short-term and long-term business goals, helping you:

> Achieve peace of mind, by integrating critical, interconnected business data and processes — reducing the risk of missed targets, data loss or processing errors

> Realize your vision, by providing expert guidance, consulting and tools for processing corporate actions, handling the proxy process, and helping you manage your stakeholder and subsidiary environment

> Reduce costs and save time, by giving you the efficiencies and economies of scale of an integrated approach to your investor-related services

advanCed SeRvICe

We pride ourselves in providing your stakeholders with the industry’s leading live and self-service assistance.

Behind all of our services and solutions is a 10,000-square-foot data center that drives all our north american core systems, with live “shadowing” to an off-site facility to ensure seamless disaster recovery.

This centralized data backbone allows us to seamlessly shift workload among our multiple US-based call center and print/mail locations as needed, to handle peak periods or should one facility become unavailable.

Moreover, underlying Computershare’s services are our globally integrated systems and processes. We continuously invest in improvements in technology and business practices, and advances in one area of our company are rapidly deployed to benefit all our clients — in every location in which we operate.

SHaReHOLdeR SeRvICInG SOLUTIOnS

In the US alone, Computershare Investor Services provides comprehensive recordkeeping services for more than 2,700 public corporations and closed-end funds, and for their 17 million active shareholder accounts. We offer innovative services and solutions that drive efficiency, increase accuracy and lower costs:

> In-depth Shareholder CleanUp solution to reunite shareholders with their assets, before escheatment, through Computershare’s Georgeson Securities Corporation

> Simplify regulatory compliance, by offering tools and services that help you with the planning, data management and reporting capabilities you need to comply with the regulations of the IRS, SeC, FaSB and other regulatory bodies

> Enhance your company’s profile in the community, by offering you complete social responsibility consulting and reporting services

> Leverage stakeholder revenue potential, by offering solutions that help you mine the marketing potential in your customer, member and shareholder databases

> Manage your financing program, by providing escrow services

Core serViCes AnD solutions

Services for issuers and mutual funds are the foundation of our business. We help you to effectively manage your investors and employee plan participants, and to maximize the value of those relationships, through comprehensive solutions for:

> Shareholder servicing > employee equity plans

> Corporate events

> Proxy and meetings

> Financial communications

Leading the way in investor services and other financial, governance,

technology and communication solutions

Certainty: Providing convenient, simple, reliable delivery of the broadest range of services

Advise – expert consultation and analysis for strategic planning Manage – exceptional administration, recordkeeping and processing Communicate – effective, high-impact connections with your end users>

> Market order sales service enabling registered holders to sell shares without waiting for a batch sale

> dividend and investment plan services that include foreign currency payments for dividends and sales proceeds

> Secure online access to account information for issuers and their registered holders

> “Investomer” identification services to help you transform loyal shareholders into loyal customers, and vice versa

> QuickCert™ print-on-demand stock certificates, to eliminate banknote inventory

> Initial public offering processing and escrow services

> Turnkey, in-house solutions for all document production and delivery needs

> Targeted shareholder communication programs, with full electronic delivery capabilities including our unique eTree® electronic delivery promotion option

eMPLOYee eQUITY PLanS SOLUTIOnS

When it comes to your employees’ stock plans, you want the best solution for your company and your employees.

Plan administration outsourcing

When you choose to outsource your employee stock plan administration with Computershare Plan Managers, you have a team of experts working at your side. We provide complete

outsourcing services for the full range of plan types — from simple, open-market employee stock purchase plans to complex equity compensation plans:

> expert administrative and participant services, offering Web-based, end-to-end support for a wide range of plan types, including employee stock purchase, stock options, restricted stock, restricted stock units, performance awards and stock appreciation rights

> Global and mobile employee support, with Web-based services in nine languages

> Comprehensive regulatory, tax and management reporting to support FaS 123R, FaS 128, CICa 3870, SeC and IRS compliance requirements

> Convenient stock plan services, including automated enrollment, market-order or batch trading, foreign currency payments for sales proceeds, share-lot tracking and electronic document delivery

> access to myStockOptions.com®

website

Self-administration tools

If you prefer to administer your employee equity plans in-house, Computershare’s wholly owned Transcentive group provides the accurate, auditable technology you need, including:

> Comprehensive solutions to manage employee stock purchase plans and equity awards of all types: stock options, restricted stock, performance awards and stock appreciation rights

> Comprehensive management and financial reporting capabilities — including filtering and sorting for custom reports — to facilitate compliance with IRS, SeC and FaSB requirements

> Seamless data exchange with enterprise resource planning tools, payroll systems and your employee website

> Customizable employee communications, including letters, statements and confirmations

> a broad array of consulting services for plan administration and data management, to help you manage your programs to their greatest potential — regardless of your software platform

Tools for managing insider trades

Increased scrutiny of executives’ trading practices means you need to be vigilant regarding your insiders’ regulatory compliance. Computershare executive Services offers advanced software solutions that help you and your executives manage Rule 10b5-1 plans and that provide automated Rule 144 and Forms 3, 4 and 5 compliance reporting.

Our solutions:

> Reduce the time-intensive process of collecting and tracking shareholder information

> automate the completion and delivery of required filings

> Create audit trails and metrics throughout the process, for compliance reporting

CORPORaTe evenTS SOLUTIOnS

Selecting the right exchange agent and depositary is critical to the success of

your corporate action. When you work with Computershare Investor Services, you can count on:

> One of the most knowledgeable teams in the business

> experience with the largest and most complex transactions

> a focus on shareholder satisfaction

> Comprehensive international capabilities

Computershare provides accurate, timely processing for:

> Mergers and acquisitions

> Redemptions

> Tender offers

> dutch auctions

> Stock splits

> Spin-offs and divestitures

> Rights offerings

> demutualizations

Computershare also offers escrow and custodial agent services including indemnification and subscription escrows.

Through Georgeson, we can connect a small-shareholder (oddlot) program to your corporate action, helping you control future shareholder registry costs. Later, when shareholder response wanes, a Georgeson Securities Corporation PostMerger

CleanUp™ program can reach out to unexchanged holders, helping to reunite them with the assets they are due. Information agent services

Georgeson’s complete information agent services include the ability to handle inbound and outbound communications with security holders through Georgeson’s own call centers.

With decades of experience assisting thousands of companies, Georgeson offers an array of integrated services that meet your information agent needs for even the most complex corporate actions.

PROXY and MeeTInG SOLUTIOnS

We provide comprehensive proxy distribution and tabulation, proxy solicitation, and meeting services for corporations through Computershare Investor Services and through Georgeson — the pioneer in corporate proxy solicitation.

Computershare Fund Services provides a full-service proxy solution for mutual funds — from project planning and consultation to systematic execution of the proxy process, including statement printing, mailing, tabulation, solicitation and reporting.

Proxy distribution and tabulation

We offer both the advanced technologies and the scale of services to support the largest proxy distributions, as well as the most complex tabulation projects. These include:

> Comprehensive solutions to take advantage of the SeC’s recent “notice and access” rules

Premier services for your investors, your employees and your customers

ingenuity: Driving continuous creative improvement and innovation in products and services

>

> Interactive, automated meeting registration and handheld automatic electronic voting technology through our IML group, for more effective and efficient meetings

> Computershare Fund Services’ Smart Proxy Card® voting solution, which enables mutual fund holders to vote all funds that they own within a fund complex with one control number, via telephone, Internet, mail or live representative

Proxy solicitation

Through Georgeson and Computershare Fund Services, we offer complete proxy solicitation solutions to help ensure you get the votes you need:

> Proven solicitation methodologies and highly trained call center representatives

> Proprietary Televote® service, which enables vote-by-phone capabilities during corporate or mutual fund proxy solicitation

> Proprietary mutual fund householding technology for outbound calls, providing efficient calling to obtain the maximum vote from each home

Strategic proxy and corporate governance consulting

Computershare’s and Georgeson’s most valuable contribution to any solicitation is the strategic consulting offered by our experienced teams. Our statistics show that Computershare Fund Services has completed projects for more than 75% of the top 100 mutual fund firms in the industry, and that for over 70 years Georgeson has been involved in more corporate proxy contests and M&a transactions

than any other firm. We draw from that wealth of experience to benefit every client.

Georgeson will work with you and your advisors to provide expert corporate governance consulting from the planning stages through execution, to help you navigate the fundamental relationships of shareholders, issuers and boards of directors.

Both Computershare Fund Services and Georgeson are uniquely qualified to help you navigate the complexities of the proxy process, working with you every step of the way to meet your campaign’s goals.

FInanCIaL COMMUnICaTIOn SOLUTIOnS

Computershare Communication Services offers a comprehensive suite of communication solutions for production and delivery of documents to your various stakeholders and reporting agencies, including:

> Regulatory and compliance documents, such as 10-Ks, prospectuses and annual meeting materials, with the option of having Computershare handle your edGaR® filing

> Shareholder, member and customer statements

> Secure online document delivery to customers, investors and other stakeholders, plus electronic access to documents by your own customer service personnel.

ADDitionAl serViCes AnD solutions

Computershare offers extended services that take advantage of our unique capabilities in order to provide additional value to our clients, including solutions for:

> Governance and compliance

Four regionally based, integrated communications centers

Integrated print/mail and electronic communication capabilities

A state-of-the-art North American data center

> Bankruptcy and class actions

> Marketing and social responsibility

GOveRnanCe and COMPLIanCe SOLUTIOnS

Computershare Governance Services offers powerful Web-based applications that provide real-time global subsidiary governance and board meeting support, including: > BoardWorks board meeting

preparation and distribution solution, which provides efficiencies and benefits in the creation and deployment of board meeting packages and other board materials

> Global entity Management System

and Corporate Manager tools for the management of legal entities and subsidiaries, with features designed to help your corporate secretary, tax, treasury and legal departments manage accurate data on your corporation’s structure, legal entities, tax obligations and compliance liabilities

BanKRUPTCY and CLaSS aCTIOn SOLUTIOnS

Computershare’s wholly owned administar group handles the administrative challenges faced by parties and their professionals involved in bankruptcy and class action settlements.

Class action settlement services administar is a full-service claims administrator that handles the class action process from class certification to disbursement of settlement consideration.

administar’s service platform is structured to process claims accurately, consistently and expeditiously. Services include:

> Identification of class members> Handling media campaigns and noticing obligations > development, hosting and maintenance of custom websites to disseminate information to class members> Claims processing, including analysis of each individual claim > Call centers staffed with experienced representatives> disbursement and distribution services> Tax reporting

Chapter 11 bankruptcy administration

administar helps debtors and debtors’ counsel navigate the administrative challenges of Chapter 11 cases seamlessly and cost-effectively. We serve as claims, noticing, balloting and disbursing agent; handling all administrative tasks in a bankruptcy so that companies and their advisors can focus on core legal, business and financial issues. Before, during and after a restructuring, administar solutions can help reduce the costs of bankruptcy administration.

administar also helps creditors’ committees with their requirements under the bankruptcy code and assists hedge funds, private equity firms and other investors buy and sell claims in bankruptcy cases, by taking on the complex administrative tasks required in order to trade claims efficiently and effectively.

MaRKeTInG and SOCIaL ReSPOnSIBILITY SOLUTIOnS

Marketing communication solutions

effective customer relationship management is at the heart of any successful business, and Computershare’s Pepper group provides a broad range of integrated customer relationship management services, including:

> Market and stakeholder research

> Target group segmentation and modeling

> Marketing and sales process optimization

> Communication strategies and campaigns

> Sales partner strategies and management

> digital and direct marketing solutions

> Marketing performance management and auditing

Transactional communication solutions

Your customer communications, such as statements and other transactional documents, are a basic business requirement. We can also make them an opportunity to enhance customer loyalty, business growth and cash flow.

Partnering with you to turn everyday challenges into opportunities

Advantage: offering you the benefit of our insight, analysis and expertise

>

Computershare Communication Services helps 2,700 US companies communicate with their key stakeholders — customers, employees, shareholders and intermediaries.

We use intelligent document design and simple, integrated solutions that streamline processes and tap into market intelligence.

audience response solutions

Computershare’s wholly owned IML group, a leader in interactive audience response, provides systems that record accurate feedback data in seconds and are guaranteed to significantly increase audience response participation during your conferences and events.

IML offers the only wireless voting keypad to include a built-in microphone and live text messaging function. We also offer a laptop-based audience response system designed to

enhance teamwork during roundtable brainstorming and collaborative group sessions.

CORPORaTe SOCIaL ReSPOnSIBILITY

Corporate social responsibility (CSR) programs enable companies to demonstrate a more responsible attitude toward society and the environment. Through our Flag group, Computershare can assist you with the following services:

> Communications strategy

> CSR and sustainability report production

> Internal communications campaigns to raise awareness and change practices

> Technology solutions for social responsibility data management and stakeholder mapping

gloBAl solutions AnD Best PrACtiCes

For global companies, Computershare’s worldwide integration offers even more powerful efficiencies and unique services — enabling seamless service in processing cross-border transactions, administering employee plans and developing innovative solutions for our clients.

Computershare serves more than 100 million shareholder accounts worldwide on behalf of 17,000 corporations in 17 countries. Our knowledge and expertise in the international arena allow us to develop solutions to meet our clients’ needs wherever they may be. Here are a few of our offerings for our global customers:

> Our Global Register™ solution, providing an integrated registration service, including the local register and secondary overseas listings, including:

> Web-based, streamlined xSettle™

solution for cross-border stock movement

> Portis™ Web-based issuer interface, providing multi-listed issuers a single point of access to all registers administered by Computershare

> depositary interests services, enabling US companies to expand their international reach and raise new capital in the UK and australia

> International currency exchange services, offering non-US shareholders the ability to receive their dividend or sale proceeds in their choice of more than 80 currencies

Offices worldwide providing seamless service to global companies

Tokyo

Beijing

Vancouver

Calgary

Denver (Golden)

San Francisco

Los Angeles (Glendale)

Dallas (Plano)

ChicagoBurr Ridge

Jacksonville

Cleveland

New YorkHauppaugeJersey CityEdison

Shelton

Boston (Canton)

Halifax

Kolkata

Montreal

TorontoRichmond Hill

WinnipegMinneapolis

Auckland

Princeton

BrisbaneSydney

MelbourneAdelaide

Perth

Singapore

Hong Kong

Hyderabad

Bangalore Chennai

Mumbai

Delhi

Johannesburg

MadridRome

Vienna Munich

Frankfurt

London

EdinburghDublin

Jersey

Paris

Milan

Bristol

Brussels

Moscow

Samara

St. Petersburg

Norlisk

Irkutsk

Overview_Brochure_US_CPU_020209

Computershare is a global leader in transfer agency, employee equity plans, proxy solicitation and other specialized financial and communications services serving more than 100 million shareholder accounts on behalf of 17,000 corporations in 17 countries.

Georgeson is the world’s leading provider of strategic proxy and corporate governance consulting services to corporations and shareholder groups working to influence corporate strategy.

For more information on our services, including global information agent services, corporate governance and shareholder management solutions:

www.computershare.com www.georgeson.com busdev@computershare.com 1 888 404 6333

Global Register, xSettle, Portis and QuickCert are trademarks of Computershare. Smart Proxy Card, eTree and World Records are registered trademarks of Computershare. PostMerger CleanUp is a trademark of Georgeson. Televote is a registered trademark of Georgeson. edGaR is a registered trademark of the US Securities and exchange Commission. myStockOptions.com is a registered trademark of myStockPlan.com, Inc. Computershare and Georgeson are registered trademarks of Computershare Limited. © Copyright 2009 Computershare Limited. all rights reserved.