solo agent to solo plus first assistant through 4th...

55
Solo Agent to Solo Plus First Assistant through 4th Level Rae Wayne

Upload: others

Post on 10-Jul-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus

First Assistant through

4th Level

Rae Wayne

Page 2: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Rae Wayne

2

Los Angeles, California

Mega Agent, 7th Level Team

KWU Master Faculty

KW MAPS Coach

Solo Agent to Solo Plus First Assistant through 4th Level

Page 3: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Tell Keller Williams University what you think!

Simply enter

www.evalfr.cominto any mobile device to complete your

evaluation for this session.

3 Solo Agent to Solo Plus First Assistant through 4th Level

Page 4: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Who’s in the room?

Solo Agent to Solo Plus First Assistant through 4th Level4

Page 5: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent

to 4th Level

Solo Agent to Solo Plus First Assistant through 4th Level5

Page 6: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Why doesn’t everybody do it?

Myths and Excuses

Solo Agent to Solo Plus First Assistant through 4th Level6

Page 7: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level7

Myth

I’m doing fine on my own.

Truth

You will hit a ceiling.

There are only 24 hours in a day.

Nobody is great at doing everything.

Page 8: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

• You like doing administrative work.

• You only want to do what you can personally handle

yourself.

• You like to be in control of everything.

• You don’t like taking a break or a vacation.

• You don’t want to earn more than what one person

can handle.

“I’m doing fine on my own …”

Solo Agent to Solo Plus First Assistant through 4th Level8

Page 9: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level9

Solo Agent With a Team

• Use all your time • Free up time

• Limited profit • Unlimited profit

• You focus on every

aspect of the business

• You focus on sales

and growth

• Declining customer

service

• Increased customer

service

• No time to build your

business

• Time to build your

business

• Stress and risk of

burnout

• Stability and longevity

Page 10: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level10

Myth

My customers won’t like it.

Truth

The opposite is true. Your customers will like

working with a specialized team.

Page 11: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level11

Page 12: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level12

Myth

I can’t possibly hire anyone until

I have better systems in place.

Truth

Systemization and organization

are not your strengths.

Page 13: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

“The best way to put systems in place is to hire a person with the

skills to document and later implement your systems … hiring a person, specifically administrative

help, comes before the full development of systems and tools.”

Solo Agent to Solo Plus First Assistant through 4th Level13

- The Millionaire Real Estate Agent, p. 160

Page 14: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level14

Myth

I don’t have time to train anyone.

Truth

• KW has classes, videos, systems,

models, and coaching.

• Hire someone who is already trained.

Page 15: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level15

Myth

My clients will only work with me.

Truth

Your clients aren’t loyal to you, they are

loyal to the standards you represent.

Page 16: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level16

Myth

It would take too much time and effort,

and I will lose my freedom.

Truth

You will actually gain freedom and flexibility.

Page 17: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent

to 4th Level

Solo Agent to Solo Plus First Assistant through 4th Level17

Page 18: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

1st Level – Become a Success Yourself

• Part Time vs. Full Time?

• Structure / Discipline / Consistent Schedule

• Education / Involvement / Participation

• Understand the Four Models of the MREA

Solo Agent to Solo Plus First Assistant through 4th Level18

Page 19: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

The Four Models

Solo Agent to Solo Plus First Assistant through 4th Level19

Page 20: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

1. Economic Model

Keys:

• Know what numbers you must hit.

• Focus on appointments.

• Focus on conversions.

Solo Agent to Solo Plus First Assistant through 4th Level20

Page 21: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

2. Lead-Generation Model

Keys:

• Prospect and market.

• Set up a database and systematically market to it.

• Focus on seller listings taken.

Solo Agent to Solo Plus First Assistant through 4th Level21

Page 22: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

3. Budget Model

Keys:

• Lead with revenue.

• Play “red light, green light.”

• Stick to the budget.

Solo Agent to Solo Plus First Assistant through 4th Level22

Page 23: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

4. Organizational Model

• Keys:

• When doing all you can, hire administrative help.

• Your first hire is administrative.

• Your second hire is administrative.

• Hold on to Commission Income as long as you can.

Solo Agent to Solo Plus First Assistant through 4th Level23

Page 24: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

• Administrative Assistant first!

2nd Level

Solo Agent to Solo Plus First Assistant through 4th Level24

Page 25: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Prepare Yourself

• Mega Recruit-Select

Solo Agent to Solo Plus First Assistant through 4th Level25

Page 26: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level26

DO DON’T

• Plan ahead • Hire on the spot

• Go three deep • Fail to check references

• Validate DISC/AVA • Hire without DISC or AVA

• Communicate openly • Hold back any concerns

• Hire for gain • Hire out of pain

Page 27: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

• Compensation

Prepare to Pay

Solo Agent to Solo Plus First Assistant through 4th Level27

Page 28: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

2nd Level Job Description

• Lead generation systems execution

• Communication systems

• Financial systems

• Staff oversight

Solo Agent to Solo Plus First Assistant through 4th Level28

Page 29: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Q: Why is an assistant so important?

A: You cannot afford to be doing

$15/hour work!

Solo Agent to Solo Plus First Assistant through 4th Level29

Page 30: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Becoming a Power Hitter

Solo Agent to Solo Plus First Assistant through 4th Level30

Page 31: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

With three more days of sales per week, how much more

would you sell?

Solo Agent to Solo Plus First Assistant through 4th Level31

M T W Th FrM T W Th Fr

Page 32: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

“You don’t have enough arms and legs to do everything all the time. In fact, at some point, everyone should aspire to have assistance just to avoid burning

out. And the leverage that hiring someone can bring to your business is the fastest, surest way to continue up

the path to becoming a Millionaire Real Estate Agent.”

Solo Agent to Solo Plus First Assistant through 4th Level32

- The Millionaire Real Estate Agent, pp. 158-159

Page 33: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level33

Page 34: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Solo Agent to Solo Plus First Assistant through 4th Level34

Page 35: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

“If you kick the person in the pants who caused all your

problems, you’d never be able to sit down.”

Solo Agent to Solo Plus First Assistant through 4th Level35

- Dianna Kokoszka, CEO, KW MAPS Coaching

Page 36: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Where to Find Talent – First Admin• Ads

• Allied resources

• Job websites

• Temporary employment

agencies

Solo Agent to Solo Plus First Assistant through 4th Level36

• Permanent employment

agencies

• Other agents in your

marketplace

• Real estate schools

Page 37: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

• The Perfect Real Estate Assistant

• The Graduate Perfect Real Estate Assistant

KW MAPS Group Coaching

Solo Agent to Solo Plus First Assistant through 4th Level37

Page 38: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Coached Teams vs.

Uncoached Teams

Solo Agent to Solo Plus First Assistant through 4th Level38

Page 39: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

“The idea is eventually to reach a point where you are wholly focused on lead

generation, listing, and selling while your administrative team handles everything

else in your business. Only after reaching that point, when you find you

have more sales-oriented work than you can handle alone, do you add staff for

sales.”

Solo Agent to Solo Plus First Assistant through 4th Level39

- The Millionaire Real Estate Agent, p. 198

Page 40: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

• Contract to close

• Select and manage vendors

• Client communication

• Manage a runner or take care of physical tasks

outside the office

3rd Level Job Description

Solo Agent to Solo Plus First Assistant through 4th Level40

Page 41: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

3rd Level – It Gets Easier

• First assistant can hire second one.

• First assistant can train second one.

• First assistant can manage second one.

• Systems are ready for volume.

• Lead generation volume can now go up!

Solo Agent to Solo Plus First Assistant through 4th Level41

Page 42: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

• Showing Agent / Buyer Agent (SA / BA)

4th Level

Solo Agent to Solo Plus First Assistant through 4th Level42

Page 43: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Showing Agent

• YOU secure the lead / appointment.

• YOU conduct buyer consultation / obtain

agreement.

• SHOWING AGENT shows properties.

• YOU write offer / negotiate.

• Staff oversees transaction.

Solo Agent to Solo Plus First Assistant through 4th Level43

Page 44: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Compensation – Showing Agent

• Hourly rate plus bonus per closing

• 10%–25% commission

Solo Agent to Solo Plus First Assistant through 4th Level44

Page 45: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

• Buyer agent secures the lead / appointment.

• Buyer agent conducts consultation / obtains

agreement.

• BA or SA shows properties.

• Buyer agent writes offer / negotiates.

• Staff oversees transaction.

Buyer Agent

Solo Agent to Solo Plus First Assistant through 4th Level45

Page 46: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

• 25%–50%* Commission

* fewer rainmakers are paying 50% unless it’s a

Lead Buyer Agent who oversees others.

Compensation – Buyer Agent

Solo Agent to Solo Plus First Assistant through 4th Level46

Page 47: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Gary Keller recommends you start with a Showing Agent, until they earn the right to be a Buyer Agent.

Solo Agent to Solo Plus First Assistant through 4th Level47

Page 48: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Buyer Specialist Questions

• Availability for days/evenings/weekends?

• Prepared for commissioned career?

Solo Agent to Solo Plus First Assistant through 4th Level48

Page 49: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

• Training• Consulting• Accountability• 100-day plans• ROI check• Coaching

2nd, 3rd, and 4th Levels – How Will

They Succeed?

Solo Agent to Solo Plus First Assistant through 4th Level49

Page 50: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

How long will it take?

*Base your growth on your

business plan and production numbers, NOT dates.

Solo Agent to Solo Plus First Assistant through 4th Level50

Page 51: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Onward to the 5th, 6th, and 7th Levels

Solo Agent to Solo Plus First Assistant through 4th Level51

Page 52: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

What Teams Achieve

Solo Agent to Solo Plus First Assistant through 4th Level52

Page 53: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Team Opportunity

• Build a team or join a team

Solo Agent to Solo Plus First Assistant through 4th Level53

Page 54: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Q&A

Solo Agent to Solo Plus First Assistant through 4th Level54

Page 55: Solo Agent to Solo Plus First Assistant through 4th Levelkw-sites.s3-us-west-2.amazonaws.com/kw-family... · Your customers will like working with a specialized team. 11 Solo Agent

Thank You!Please complete an evaluation for this session.

Use any mobile device!

www.evalfr.com.

To download a free copy of this presentation:

www.familyreunion.kw.com/downloads