sogeti switzerland presentation 2008
TRANSCRIPT
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Sogeti Switzerland 2008
Corporate Presentation”Think global. Work local.”
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Agenda
• The Sogeti Group> Facts & Figures
• Sogeti in Switzerland> Since 1968
• Core technologies> 2 strategic Alliances
• Distributed delivery> Offshore capabilities
• Service offering> Business Intelligence> Web Technologies> Microsoft Infrastructures Transformation> Project Management Services> Software Control Testing
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
The Sogeti GroupFacts & Figures
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
The Organization
• Capgemini group> 4 disciplines and 2 brands> € 7.700 Billions > 80’000 employees
Business Transformation
Economic Performance Improvement
“Big deals” IS
Business Process Outsourcing
Design & Integration of Enterprise Solutions
Technological Transformation Program
Answer to all IT needs that require Proximity:
* Technical Assistance * Small/Medium Projects
* Maintenance
18’000 employees
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Geographical Presence
A workforce of 18,000 staff spread over 200 locations
Sweden 700
Benelux 3’500France 9’000
Spain 2’000Germany 100
Switzerland 100USA 2’500
Offshore India 17’000
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
3 Business Lines
55%€ 720M
30%€ 390M
15%€ 200M
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Sogeti Switzerland”Since 1968.”
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Facts & Figures
• One of the main Swiss Integrators with:> 4 Agencies in Geneva, Lausanne, Basel and Zurich> +100 people> Up-to 20 MCHF Revenue
• Engagement model:> Consulting (50%)> Fixed Time, Fixed Price (30%)> Service contract with SLA (20%)
• Distributed Delivery (RightShoreTM):> Onshore (Switzerland)> Nearshore (Spain, France, Eastern countries)> Offshore (India)
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
I3: our DNA
Innovation> Improve our Value-proposition to our clients by mastering emerging
technologies, conceiving state-of-the-art solutions and so “shaping the industry”
Intimacy> Improve our Proximity to our clients and build stronger, longer, deeper
relationships
Industrialization> Improve our Competitiveness to our clients by industrializing the way
that we do projects in a common and coherent approach across ourbusiness
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Service OfferingHow Sogeti Switzerland is organized
Application Services
WebTech CCPortal/InternetApplication Dev.Web Analytics
Duet
BI CCBI RoadmapMgt cockpit
Campaign MgtReporting factory
Infrastructure Services
MIT CCOptimization (OIM)Virtualization (SofGrid) Migration (XMP)
IM CCDistributing
Computing ServicesCentralized
Computing Services
Project Management ServicesConsulting, Tool Implementation, Run
Testing ServicesTest Mgt Approach (TMap®), Test Process Improvement (TPI®), Testing Factory
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Sogeti Switzerland:A Business oriented company
• Deep understanding of our clients’ business specificities• Verticals composed of dedicated high professionals:
> (FS) Financial Services > (TL) Telco - Utilities> (LS) Life Science > (MN) Industry / Manufacturing
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Core Technologies2 Strategic Alliances
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Worldwide Microsoft Alliance
• Strategic:> Revenue 201 M€> Share of our business 17.2%> Growth 28%
• Strong:> 4000+ Microsoft consultants in 12 countries> Heavy investments in training and readiness> Executive Commitment between MS & Sogeti> Alignment of sales force with Microsoft solutions
• Successful:> Global Systems Integrator of the Year 2004
“Sogeti is a valued and trusted Alliance for Microsoft that has proven to drive growth for both companies and with our continued strong and mutual commit to align on key solutions that drive value for our customers, we will realize even more growth in the future.”
Peter Boit, Vice President, Enterprise Partners, Microsoft Corporation
“Sogeti is a valued and trusted Alliance for Microsoft that has proven to drive growth for both companies and with our continued strong and mutual commit to align on key solutions that drive value for our customers, we will realize even more growth in the future.”
Peter Boit, Vice President, Enterprise Partners, Microsoft Corporation
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Worldwide IBM Alliance
• Strategic:> Revenue 310 M€> Share of our business 14.6%> Growth 30%
• Strong:> 3000+ trained consultants in 12 countries> One of the 6 Managed IBM System Integrator World Wide> Mainframe Academy & Websphere Competence Centers
• Successful:> 2007, IBM Partner World Beacon Award for Overall Technical Excellence> 2008, IBM Partner World Beacon Award for Rational
“Recognized by the Beacon Awards, Sogeti Group has worked closely with IBM and its Business Partners to provide clients with innovative solutions that solve real business issues, Sogeti Group has set the standard for business excellence by delivering unique solutions as well as high customer satisfaction."
Ravi Marwaha, General Manager, IBM Global Business Partners
“Recognized by the Beacon Awards, Sogeti Group has worked closely with IBM and its Business Partners to provide clients with innovative solutions that solve real business issues, Sogeti Group has set the standard for business excellence by delivering unique solutions as well as high customer satisfaction."
Ravi Marwaha, General Manager, IBM Global Business Partners
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Distributed DeliveryOffshore Capabilities
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Capgemini India - Overview
SNAPSHOT• Present in India for 10 years• Largest European Player• Serving over 400 clients – HSBC,
Lucent, EADS, GM, France Telecom
• Services spanning Consulting, Technology, Outsourcing, and Local Professional Services
• 24x7 operations• Centre Certifications include – SEI
– CMMi Level 5, ISO 9001:2000, ISO 27001, and SAS 70 certified / assessedIndustrialized Delivery ApproachIndustrialized Delivery ApproachTechnological Technological CentersCenters of Expertiseof ExpertiseSector / Industry based capabilitiesSector / Industry based capabilities
40,000 by 2010
17,500+ 22% of Group Employees in India 17,500+ 22% of Group Employees in India
Mumbai (5,500)
Hyderabad (2,200)
Chennai (1500)
Bangalore (2,500)
Kolkata(800)
Pune(5,200)
All centers are CMMi Level 5 and BS 7799 certified
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Sogeti India
• Established in Mumbai since 2005• +600 people focused on 3 strategic
offers:> Managed Testing Services> Application development/management (Microsoft
& Java)> Infrastructure services, especially Desktop
solutions using SoftGrid technology
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Sogeti India Key Differentiators
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Service OfferingBusiness Intelligence
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
BI Service Offering OverviewHow to tackle the industry challenges with BI?
Business Business IntelligenceIntelligence
Marketing & Sales•Customer insight•Marketing automation / Campaign management•Call center management•Portfolio management•Sales Force management
Marketing & Sales•Customer insight•Marketing automation / Campaign management•Call center management•Portfolio management•Sales Force management
Finance•Budgeting•Actual vs. Forecast analysis•Narrative process•Finance performance
Finance•Budgeting•Actual vs. Forecast analysis•Narrative process•Finance performance
Production & Logistics• Supply chain management• Production management & optimisation• Delivery follow-up
Production & Logistics• Supply chain management• Production management & optimisation• Delivery follow-up
Human Resources• Organisation and Governance• Career management• Resource planning
Human Resources• Organisation and Governance• Career management• Resource planning
Executive / Top management•Management cockpit•Balanced Scorecards
Executive / Top management•Management cockpit•Balanced Scorecards
CampaignManagementCampaignManagement
Webanalytics @
Enterprise& Finance performance
Reportingfactory
BI roadmapdefinition
Technical assistance
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
BI RoadmapHow to improve your BI capabilities and services?
Data Sourcing & Strategy
High LevelSource Data
Analysis
High LevelData Quality
Issues
ExternalData
Sources
Business Needs Assessment
Business Drivers & ObjectivesValidation
Gap Assessment
Cause & Effect
Modeling
ExecutiveDesign
Workshop
IdentifySolutionNeeds
Decision Support Definition
FunctionalRequirements
Measure Definitions
Analytical& Reporting
Needs
Data Definition
High LevelData Model
Granularity,Currency &Retention
High LevelVolumetrics
Pro
ject S
tartu
p
Project Charter
Project Plan
Project Kick-Off
Roll-O
ut
Pla
n
PhasedRoll-OutVision
Project Plan
Phase 1
ProjectScope
Phase 1
Visual Prototype
Develop Functional
Outline
DevelopVisual
Representation
ConductIterativeReview
Value Proposition
Identify KeyBus Issues
& Drivers
Validate,Prioritize
Needs
CreateValueProp
Technology Definition
DefineTech Reqs
TechSizing &Scoping
Tech Arch.
Infrastructure Definition
Business Situation Assessment Business Solution Proposal
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Enterprise & Finance PerformanceHow to improve and manage Performance?
• Our Executive dashboarding solution is positioned as an additional and integrated BI component that enables to:
> Present periodically your Corporate results through a synthetic, user friendly and interactive Executive Cockpit based on predefined Templates
> Customize your presentation and highlight specific events, alerts and results> Answer questions using query and “drill-down” functionalities directly in your PPT> Simulate interactive “What-If” scenarios in your PPT> Publish automatically on the Internet/Intranet
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Data WarehousingHow to transform data into decision?
• Key business challenge> Data collected from different operational systems, often divided into “information silos ”> Lack of cross-functional projects focused on added value for the Enterprise
• How to meet these challenges? Develop an Enterprise Data warehouse
Operational Data Stores
Central store, Hub, Clearing house
Data Marts
Transaction Systems Operational Data
Replication
IT Users
Business Users
Enterprise data Warehouse: Combines ODS, Warehouse, Logical Data Marts
IntegratedEnterprise
DataWarehouse
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Campaign ManagementHow to automate Marketing campaigns?
Integrate Customer insight• Customer data-mart within Business Intelligence platform• Customer data mining and targeting activities led by Business
Integrate Customer insight• Customer data-mart within Business Intelligence platform• Customer data mining and targeting activities led by Business
Centralize process & solution• Align Business processes to centralize all communication and campaigns to Customers• Centralize and integrate solution with BI and channels
Centralize process & solution• Align Business processes to centralize all communication and campaigns to Customers• Centralize and integrate solution with BI and channels
Centralize Customer interaction• Customer Contact strategy• Control of commercial pressure for each Customer with all contact channels
Centralize Customer interaction• Customer Contact strategy• Control of commercial pressure for each Customer with all contact channels
Integrate Channels• Outbound: Store, Web, Telemarketing, SMS, e-mail, mail …•Inbound: limited to Customer care when relevant
Integrate Channels• Outbound: Store, Web, Telemarketing, SMS, e-mail, mail …•Inbound: limited to Customer care when relevant
Campaign reporting• Campaign execution (% reachibility, acceptance ..)• Campaign ROI and Marketing performance
Campaign reporting• Campaign execution (% reachibility, acceptance ..)• Campaign ROI and Marketing performance
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Reporting FactoryHow to industrialize BI processes?
• Based on our experience in Switzerland, we developed a unique offer “Reporting factory“ to help our client achieve their objectives:
> Share a unique company-wide Reports and Objects Repository> Organize the report production (process, KPIs, …) more than work on technologies> Services Oriented BI Architecture
P1 P2 P3
Quality management
•Decision•SLA•KPI•Cost•Priorities
•One unique format•Data access / security via Portal•One unique data repository•Easy Reports Management
•All repport request•Cross functional•Focus on Business Requirements andServices not on techno
management
Resource planningCosts
Templates
Users
Organisation
Process
Infrastructure
Plan & prioritiesKPIs, SLAsCosts
Software editor support
•BI (BO, Crystal, SAP BW, Cognos,....)•Data Access Strategy (EAI, ETL,SQL View,...)
BusinessRequirements
Reports Dashboards
Reporting factory
Performance
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Service OfferingWeb Technologies
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Corporate Portals
PortalPortal
• Not only behind the main communication vector for the corporate identity, portals are meant to become the single Point of Access to the Information Systems
• Sogeti’s approach is based on the varsity of the customers’ needs:
> Dashboards and balanced scorecards for management
> Business applications for knowledge networkers
> Information discovery for all employees> Personalization> Content targeting> Easy-to-use day to day functionalities such
as contribution, colleagues search, RSS etc.
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Collaboration
• Getting the members of a organization to collaborate takes more than tools.Sogeti brings experience and a long term engagement to help its customers overcome the « collaboration challenge ».
• We offer a complete corporate collaboration guidance
> State of the art tools and technologies> Capacity planning> Governance plan and tools> Iterative deployment> Release plan> Communication plan> Change management> Continuous evolution
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Application Development
Thank to the industrialization of its developmentprocess, Sogeti supports the complete Life cycle of its custom solutions.
Benefits> Development time optimization> Development costs reduction> Simplification and consolidation of technical
solutions> Seemless business requirements inclusion> Development standards> Packaging and continuous build
With the RightShoreTM model, we will help you determine the best approach for your custom applications:
> Onshore (CH), > Nearshore (FR, SP, …) > Offshore (India) capabilities
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Web AnalyticsHow to monitor Web sites and generate revenues?
• Planning your Web Analytics Strategy> Defining the business and operational Processes> Defining the metrics and KPIs you need> Choosing the right tool
• Reporting> Implementing the metrics tool> Implementing the tags in your web site> Implementing the reporting (canned reports and ad hoc Dashboards)
• Analysis> Generating reports> Insights> Recommendations
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Service OfferingMicrosoft Infrastructure Transformation
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Microsoft Infrastructure Optimization How to leverage on MS Infrastructures?
• Common program between Microsoft and Sogeti to analyze the maturity level of infrastructures deployed within our customers’ environments
• MOI is based on predefined materials, all are customised and detailed regarding your environment
• Benefits> Evaluate maturity level of your environment> Highlight the most important and the most interesting improvement areas> Run projects with goal to optimize your infrastructure> Make your everyday tasks more easily, while improving service quality, flexibility and availability> Reducing costs: savings from 8% to 36 % in IT budgets regarding capabilities involvedCheck List de pré évaluation d’un
client
INFORMATIONS INTERNES ent Entretien interne le
Entretient avec :
A RTA
C Autres
Informations Complémentaires : …..
INFORMATIONS PROVENANTS DE MICROSOFT Nom de l’ATS en charge du client
ordonnées de l’ATS
e client a-t-il déjà eu une présentation de l’IOI
Y a-t-il déjà eu une évaluation
du niveau IOI
eau dans L’IOI
Basique Standardisée Rationnalisée Dynamique Sécurité et
Réseau Gestion
des identités et
accès
Gestion des postes de travail
et serveurs
Protection des
données
Processus de support
des services
étails sur les iciels présents hez le client
Informations Complémentaires : …..
Offre « Optimisation des Infrastructures Microsoft »
Sécurité, réseaux et supervision
4550
3540
70
100
0102030405060708090
100
inventaire systèmed'exploitation
stratégie télédis tribution logiciel mobilité
Poste de travail e t serveurs
1 - Basique
2 - Standard
3 - Rationnel
4 - Dynamique
Identités et accès
Protection des
données
Sécur ité et réseaux
Processus de support de serv ices
Graphe de maturité IOIPositionnement dans le modèle IOI
Maîtrise des sauvegardes et restaurations sur les serveurs critiq uesContrôle des do nnées utilisate urs
Administrati on centra lisée des sauvegard esTests réguliers d e restauratio n
Administration man uel lePolitiq ue minimale de gestion d es accès
Automatisation des patchsImages standar ds pour l es postes de travai lSupervis ion com plète des serveurs critiq ues
Inventaires et insta llati ons automatisésStratégie d’images par couchesSécurisati on des postes nomad es
Gestion des cap acitésAutomatisation de l’adm inistration des postes noma des
Identification central isée des utilis ateurs
Automatisatio n de la sécuritéAdministrati on partiel lement centralis ée
Administrati on totalement centraliséeAuthentificati on des accès externes
Anti-virus sur tous les postes de travai lPare-feu centraliséServices réseau de b ase
Accès distants sécurisésPare-feu sur les p ostes nomad esRésea u sans fil sécur isé
Automatisation totaleFonction de quara ntain eCentral isation des journaux de sécurité
Sécurité et Réseau
Gesti on des identités et accès
Gesti on des pos tes de trav ail et serv eurs
Protecti on des données
Processus de support des serv ices
Pas de standar dsSécurité no n exha ustive
Pas de poste de travail standard, plusieurs imagesPas de gestion centralis ée
Sauvegardes et restaurations non éprouvéesDonnées util isateurs dispers ées
Processus inform elsPas de SLA
SLA validéService Desk centralis éGestion des inc idents et problèmes conform e aux meill eures pr atiques ITIL
Changements et configur ations g érés selon les meil leur es pratiq ues ITIL
Tablea ux de bor d de gestion d es services
Synchronisation des donn ées util isateursSauvegardes d isqu es àdisques
Forces
Faiblesses
Processus
Réseau sans fil
sécurisé
Sécurité automatisée
Pare feu centralisé
Pas d’images standards
Pas de sauvegardes éprouvées
Pas de gestions des incidents
Pas d’identification des utilisateurs
Supervision des serveurs critiques
Pas de gestion
centralisée
Contrôle des données
utilisateurs
Identités et accèsSécurité et réseau Poste de travail Données Processus
Pas de standard
SLA validé et opérationnels
Forces et faiblesses identifiées
RationnaliséeRationnalisée
Accès distants sécur isés,Pare feu su r les portab les,Réseau sans fil sécu risé,Auto matisat ion de la sécurit é,Inven tair es autom atisés,Instal lati ons aut omat isées,Sécur isation des p ortab les,Adm in istration cent ral isée.
Pare feu ce ntra lisé,Ident ificat ion ce ntra lisée,Auto matisat io n des patchs,Contrô le des do nnées,SLA val idé,Applicat ion des normes ITIL.
Sécur ité non ex haus t ive,Adm inistration ma nue ll e,Pas de ges tion cent ral isée,Processus info rmels.
Objectif :Accéder le plus rapidement possible
À l’étape Dynamique
Objectif : Vérifier le niveau d’architecture actuel vs modèle IOI de Microsoft
Standardisée
Basique
Dynamique
Automatisat ion tota le,Fonction de q uaranta ine,Adm inistration cent ral isée,Aut hent ificat ion des accès,Ges tion des capacités,Synch ronisation des d onnées,Tableau de bord des services .
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
XMP (eXcellence in Migration Projects)How to secure your future VISTA migration?
• A fixed price offer bringing you a predefined set of results:> Customized documents in order to design laboratories, tests plan, migration plan, imaging factory,
packages factory, …> A customized project plan> Project teams definitions, Project risks definitions> An estimation of effort, duration and budget> Customized project management tools and methods> ...
• … all the necessary expertise transfer on both technical and project management areas so that your VISTA Migration Project will be well defined and could start on the right track
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
SoftGrid OffshoreHow to virtualize application at low cost?
• SoftGrid (acquired in 2006 by Microsoft) is a cutting edge technology that managed to be the only applications virtualization solution suitable for business environments
• Sogeti CH aims so to remove the SoftGrid TCO barrier by offshoring the most expensive part of an application virtualization project: repackaging (as known as “sequencing”)
Local Professional Services to fulfill local needs:• infrastructure (SoftGrid platform to install)• integration (Active Directory, Software delivery, Citrix, …) • training, maintenance and support•Front Office service delivery management
Switzerland: Customer ⊕ Sogeti SoftGrid Front Office
Sogeti SoftGridBack OfficeAll others
Sogeti entities worldwide
Mutualization
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Service OfferingProject Management Services
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Components
• Since “real life” issue can occur at any stage or phase of a program or Project we have defined the PMS Offering in a way that we can help clients to improve their project-based way of working at any step in a program’s/project’s lifecycle
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Program & Project Mgt TechnologyThe Microsoft example
EPM 2007
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Service OfferingSoftware Control Testing
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Test Management approach (TMap®)How to structure software testing and why?
Preparation Specification Execution Completion
Planning
Control
Spec Exec CompPrep
Ctrl
Plan
Infra
Setting up and maintaining infrastructure
What is TMap®?Proven, result driven test method4 essentials: business driven test management, total testprocess, tool set, adaptiveEarly involvement of testing in the development lifecycle
What is TMap®?Proven, result driven test method4 essentials: business driven test management, total testprocess, tool set, adaptiveEarly involvement of testing in the development lifecycle
Why (structured) testing?Business demands quality of systems, applications/packagesTesting is crucial for proven qualityTesting > 30% of total costs of new developmentTesting > 60% of total costs of maintenanceUS survey: $ 60 billion / year lost due to insufficient testing
Why (structured) testing?Business demands quality of systems, applications/packagesTesting is crucial for proven qualityTesting > 30% of total costs of new developmentTesting > 60% of total costs of maintenanceUS survey: $ 60 billion / year lost due to insufficient testing
ResultClient has maximum grip on test processRight Coverage on right spotWell planned and controlled test processPro-active instead of reactive testingHigher software quality at lower costs
ResultClient has maximum grip on test processRight Coverage on right spotWell planned and controlled test processPro-active instead of reactive testingHigher software quality at lower costs
FactsTMap = accepted test management standard.Book available in several languages, > 60.000 copiessoldR&D on TMap resulting in variations and add onsMore than 1.400 Sogeti test professionals worldwide
FactsTMap = accepted test management standard.Book available in several languages, > 60.000 copiessoldR&D on TMap resulting in variations and add onsMore than 1.400 Sogeti test professionals worldwide
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Test Process Improvement (TPI®)How to improve software testing and why?
What is TPI®?Generic model for assessing test maturity and guidelinefor improving test processesPredefined key areas and levelsEnables stepwise improvement of testing Provides practical improvement suggestions
What is TPI®?Generic model for assessing test maturity and guidelinefor improving test processesPredefined key areas and levelsEnables stepwise improvement of testing Provides practical improvement suggestions
Why process improvement?Software processes improvement initiatives (CMMi)Demand for better controlled, low cost, flexible, quick, andhigher quality testingInsufficient collaboration between parties
Why process improvement?Software processes improvement initiatives (CMMi)Demand for better controlled, low cost, flexible, quick, andhigher quality testingInsufficient collaboration between parties
Result (TPI survey)66%: TPI leads to better software quality / less failure inproduction 81%: TPI enhances control of the test process88%: TPI ROI is (very) good
Result (TPI survey)66%: TPI leads to better software quality / less failure inproduction 81%: TPI enhances control of the test process88%: TPI ROI is (very) good
FactsTPI = worldwide most used model for test processimprovement Book available in many languagesReferences: Nokia, Intel, Microsoft, Philips, Vodafone,ING, …
FactsTPI = worldwide most used model for test processimprovement Book available in many languagesReferences: Nokia, Intel, Microsoft, Philips, Vodafone,ING, …
K e y a r e a / S c a l e 0 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3
1 T e s t s t r a t e g y A B C D
2 L i f e - c y c l e m o d e l A B
3 M o m e n t o f i n v o l v e m e n t A B C D
4 E s t i m a t i n g a n d p l a n n i n g A B
5 T e s t s p e c i f i c a t i o n t e c h n i q u e s
A B
6 S t a t i c t e s t t e c h n i q u e s A B
7 M e t r i c s A B C D
8 T e s t a u t o m a t i o n A B C
9 T e s t e n v i r o n m e n t A B C
1 0 O f f i c e e n v i r o n m e n t A
1 1 C o m m i t m e n t a n d m o t i v a t i o n
A B C
1 2 T e s t f u n c t i o n s a n d t r a i n i n g A B C
1 3 S c o p e o f m e t h o d o l o g y A B C
1 4 C o m m u n i c a t i o n A B C
1 5 R e p o r t i n g A B C D
1 6 D e f e c t m a n a g e m e n t A B C
1 7 T e s t w a r e m a n a g e m e n t A B C D
1 8 T e s t p r o c e s s m a n a g e m e n t A B C
1 9 E v a l u a t i o n A B
2 0 L o w - l e v e l t e s t i n g A B C
Increasing Maturity
Copyright 2007 Sogeti. All rights reserved. Proprietary and Confidential.
Managed Testing ServicesHow to outsource Testing functions and why?
TMap Factory® is a permanent test organisation, ready to take test assignments within a set timeframe and budget, using the RightShoreTM capabilities of the Capgemini Group (especially Indian facilities)
Advantages• Optimal use of scarce expertise• Reliable test product quality • Brief start-up period• Continuous improvement of the test process
embedded in the organisation• Consolidation and development of experience• Advance insight into costs and lead time
• Standard test process (TMap)• Integrated use of test tools• Single-point-of-contact • Service contract and Generic Master Test Plan
for each customer
Copyright 2008 Sogeti. All rights reserved. Proprietary and Confidential.
Sogeti SwitzerlandGeneva Rue du Port 12022.879.16.50
LausanneRue du Petit-Chêne 38021.321.60.80
BaselElisabethenstrasse 23061.261.75.80
Zurich Leutschenbachstrasse 95061.261.75.80
www.sogeti.com